Reviews of Balance Day Spa Burlington (Spa)

Matt Chandler

Carrie was great!!!

Mezzanine 90

I had a great experience getting a massage here, best one I’ve had in a long time.

Robin Hill

I love this place. Hannah does my facials and she knows my skin and exactly what I need and doesn't guilt me into buying a bunch of products.

Jamie Lynn

Everyone is so friendly. The atmosphere is very relaxing. I love going here for all ny spa needs!

valerie roach

First time getting a massage and it was on my birthday! The staff was super friendly and very welcoming! The massage by Carrie S. was amazing!! I will definitely be back to see her again!

Kelli Ensley

I love this place. I have also recommended several people to the services. As soon as you walk in you relax with the staff and wonderful robes. This is also my favorite place to get gift cards from. Easy for my family. I LOVE IT, don't waste your money anywhere else. I MEAN IT!!!, and I am picky.

Mini

Marla is awesome! Spa is always clean.

Elizabeth Thornberry

A great spa with friendly staff!

Angela Cinson

Was wonderful will certainly go back

Amy Harris

I guess this was just a bad day for them. I normally like it and get good service. I paid for hot stones and my hubby did not get them.

Rochelle Ford

Louis was awesome. Small changing room. But services are good.

Mary Page

This was my first massage visit and I loved it! My back feels so much better! Carrie was great and very informative on the treatment!

Espe Villalobos

SUCKS.......NEVER KNEW YOU HAD TO SCHEDUAL A MASSAGE A WEEK IN ADVANCE........IT IS CALLED A SPA THE TECHS SHOULD BE AVAILABLE UPON CUSTOMERS NEEDS.....FIRST TIME GOING NEVER AGAIN... NOT EVERYBODY HAS THE AVAILABILITY UPON THE BUSINESS REQUEST.....VERY UPSET.....

Dale Aaron

Great Atmosphere and a competent staff.

Heather Galbraith

This was my first spa experience, and it was amazing! I got a massage and a facial. And I left there feeling like a new person. The atmosphere was great I've never been so relaxed, calm and energized. The staff are wonderful! They are so nice and welcoming. This place is just great and I can't wait to go back!

Emily Pickens

I had a wonderful experience at Balance Day Spa in Burlington! The atmosphere is relaxing, clean, and pleasant. I had a terrible neck/shoulder spasm, and Carrie was amazing as she worked with me to resolve my tightness and pain. She was very attentive to my needs and requests, and she did an excellent job answering all my questions. I was very pleased with my massage. Additionally, since I was getting the massage for an acute issue, I was thankful they could get me fit in quickly. All the staff were very friendly and easy to work with. Would highly recommend the Balance Day Spa and Carrie!

Robert Raynor

Couples massage was relaxing

Positive Science

They know who I am and what services I like. It's a place that takes care of their customers and treats us as individuals.

David Reed

Way overpriced. Research the area and spend less elsewhere.

Nicole Holt

Very relaxing and everyone had a great attitude working there very professional

AmberBunn01

Amazing job. Love love love it

Jacob Padgett

Staff quits without notice constantly. This place is nice looking but there are much better spas. I switched to A Spa Boutique in Graham. Worth the short drive. My massages are better, cheaper, and are available when I want them. The place is so relaxing. I don't miss Balance at all.

Korina Johnson

It was wonderful

Gayle Horner

Love Allison!!! she is the best. I have had my ups and downs with the spa though. Would not trade any procedure with Allison though again the BEST!!!

Diane Younger

Kendra gives a fabulous massage!

Connie H

No ammenities and the full body massage was not. Overpriced for what you get. Sign in the locker room says they have supplies and if you don't see what you need, just ask. They had a blow dryer hidden under the sink w one dirty brush....um no thanks.

Rachel Warren

This was the second attempt in trying to make an appointment. The lady told me that they are short staffed and all booked up. I asked her then how was I going to spend my gift certificate if I couldn't get a massage. The answer was to have a facial instead. I then asked her if I could get my money back as I would rather go else where, but that was out of the question. They clearly have staffing issues as I asked for a someone my name and she no longer works there. So the only available date was February 25th. That's a whole month away. In future, I will not refer anyone to this spa again. It was like they didn't want my business. Sad.

Resilart Debra

Very relaxing. Professional...clean..reasonable prices.

Daniel Rasmussen

Enjoyed a relaxing massage.

Noneofyour Business

TWICE IN A ROW (several months apart) I scheduled a Saturday morning massage. BOTH TIMES the masseuse didn't show up. Then, the receptionist said that the masseuse had something else to do (ah yea, my massage) Then the Burlington manager couldn't find the right information on me because they had me under multiple profiles. It seems from the other reviews that the quality of the organization is going down. I will never visit again nor will I recommend them. Go to Kneaded Energy in Greensboro.

Crystal Denson

I got the microderm facial today by alyssa! She was great! She did a soothing mask after the microdermabrasion that really hydrated my skin. Would recommend this facial to anyone like myself who needs hydrating during the cooler months.

D Knoop

Massage was ok. I have been to three different people. You can get same results at other massage places for half the price. Burlington never has convenient openings. They are always trying to send you to another location. I am unable to make an appointment a week or two away because my schedule always changes. The atmosphere is pleasant and the staff is nice. I just think for the money they are charging there should be more available time slots. Stuck with $500 worth of gift cards UGH!!!!

laquesha scales

Always relaxing