Reviews of The Spa at Mandarin Oriental, New York (Spa)

Anya Rasulova

Was treated to a day of Spa, I was certainly in heaven. One of the best massages I ever got. Did sauna and soaks overlooking central park - you can't beat that. Pricey, but worth the special TLC every now and then

Dilara Büyük Lewis

My experience with this spa was excellent. There were highly professionals and provide good service. Highly recommend this Spa service.

Gina Ward

I had my first facial with Carolina, she was fantastic! She walked me through everything she was doing and provided great suggestions on products and services to use. The overall experience was so relaxing, I will definitely be back again!

CorreyHope Kustin

relaxing and great atmosphere. worth it and get going

Ирина Шумихина

Service was nice, but everything is old there. In this place hasn’t been any renovation since it’s open. Hairdryer only one for everybody and works sooo slow, sauna not hot, old shower with transparent curtains (for that money seriously?).

Bhargava Vadla

Great one

Jack Black

Great Spa nice massage.. Friendly service for sure

Bethany Parish

great place and great service... awesome

Eleonore de Lauzun

Wonderful time and amazing staff! The meditation session + massage + relaxing rooms (steam, pool etc) are perfect - Thank you!!!

DAMIAN DIAZ

Excellent! Always a fan

Spencer Berg

Absolutely stunning. The couple's suite spa experience was amazing. The kind of service you expect from the Mandarin Oriental.

Maria Lopez

The Mandarin Spa is a old, the amenities are dated, the manager is beyond offensive, the pricing is extraordinarily excessive relative to the quality of the service, and the “couples retreat” package is a waste of time. We’ve never seen a set of massage therapists that perfected the art of wasting time and manufacturing delays to minimize the amount of the service. And the foot ritual experience involves nothing more than the two therapists wrapping your feet in a towel, nothing more and nothing less. This was my birthday and my boyfriend was shocked at the lack of anything related to a “couples experience.” There were fake flowers in the treatment room and there was not even the thought of a glass of champagne after the treatment even thought it was requested twice beforehand. This spa is a waste of time and money. The spa at the Peninsula Hotel New York is better value, the customer service is more considerate, and the amenities are much more refined.

Ema Tafolla-Vasquez

If you are stressed, this is a geat place to relax. Take advantage of the meditation sessions, it is worth it. The customer service is helpful but make sure you understand the prices and individual prices before booking ahead of time.

Barbara Piermont

I honestly cannot get over what I paid for a basic massage at the Mandarin Oriental Spa. It was well north of $200 and I didn't get any add-ons. The massage was good but it was not the best I have had in NY and certainly not worth the price. I did really like the water bath area with sauna, rain shower, and plunge pool. They also had a nice relaxation area for post massage where you could sit in comfy lounges with great views of the city while nibbling on healthy snacks. The experience was nice but I can get a better massage for a better value elsewhere.

tu nguyen van

(Translated by Google) Due to the specific work with the frequency of working dense and tired, I often find new spas to come in HN and Ho Chi Minh City - I have to move quite a lot. The partner introduced me to this spa, said it was great, so I went to try it with her. The ocean spa is very different from the spas I used to visit. It is a cozy space to create a relaxed feeling from the moment you step in. I like it and feel very satisfied. Going to the spa is mostly relaxing so I just took a picture so I didn't take much. The staff here is very polite and delicate, I really like this point (Original) Do đặc thù công việc với tần số làm việc dày đặc và mệt mỏi nên mình thường tìm các spa mới lạ để tới ở HN và TPHCM - Mình phải di chuyển khá nhiều. Đối tác giới thiệu cho mình spa này, bảo là rất được nên mình cùng chị ấy tới thử luôn. Qủa thực ocean spa rất khác biệt với những spa mình từng tới. Đó chính là không gian ấm cúng tạo cảm giác thư thái từ ngay khi bước vào. Mình thích và hài lòng lắm. Đi spa chủ yếu là thư giãn nên mình chỉ chụp 1 tấm hình vậy thôi chứ ko chụp nhiều. Nhân viên ở đây rất lịch sự và tế nhị, mình rất thích ở điểm này

Angela Franzencia

The Spa at Mandarin Oriental is the ultimate in relaxation. The atmosphere is so serene and tranquil-the mood is set with warm burning oils and egyptian cotton robes and slippers are a nice touch. The natures radiant facial literally emptied my pores. I look forward to my next spa day.

Mark Pine

100% Amazing, loved every minute of it. Total relaxation, left refreshed.

Joan Rall

I am reflecting on this experience today and have to say for the money, over $400 including tip that they add into the bill for you for 80 min massage, I am very disappointed. The physical space is beautiful but the massage was mediocre. I had a $30 massage last week in Chinatown and it was better. Don’t waste your money.

Googs Googster

Hardware and ambiance for a five star as expected but the software as for the staff assistance and attitude very aloof and disappointing. Foremost booked a massage for 80 minutes only to find that the technique n attitude left me wanting to end it early. If you pay over 300.00 it would only be right to get the quality of massage expected. It was not and the massage therapist was rude and worst massage ever. I ended it early. When I looked for staff to assist they noted that after 9 they don't answer phones or tend to issues. The peninsula in New York beats this spa by quite a bit!!!

Marco Brato

Love the place, very relaxing.

Ibrahim Alrabe3ah

(Translated by Google) Beautiful and small complex (Original) مجمع جميل و صغير

Joel K.

Very nice place, but make sure to get your prices in writing before, as we called in for a couples massage, and they quoted us a price, when we finished they charged us double, saying that price quoted was for individual, the guy we spoke on tge phone, supposedly had left, and they claim guy's name was Kevin, this is totally unprofessional, when asking for a couple treatment, total price should be quoted, would of returned to this place again, but not after feeling that place intentionally tried lurking you in.

Oscar Gonzalo

(Translated by Google) blown AIDS service i frozen in heat cavna vanyos charm makes me firiooo (Original) un sida de servicio los vanyos congelados i en la cavna de calor hace firiooo me encanto

Handrail Israel

Came here was a very good experience

Bridget Hardboard

I really love to pamper myself from stressful days from work. I love the service here because it has what I like to avail on my relaxing day. Good service and friendly staff.

Hennessy Galdames

Great service !!! Would come back here again. The best working person there is Patricia. If I needed any help or question she will answer is a positive and great attitude. Will go back there for sure.

Jo Chen

Amazing views accompany your spa. The massages are great. I have heard the facials are good too. The location is very convenient. But it's quite expensive.

ISRA

I was expecting more luxury in the amenities considering they charge $245 dollars for a 50 minutes massage. The spa is pretty small and you only get a small jacuzzi and a small sauna. Very overpriced in my opinion.

Albert Zapata

real nice

Kim Reed

Madarian Spa is one of the most horrible facilities I have visited! Daisy the manager is unprofessional and takes no accountability for her poor service! The website notes they open at 10 am amd our appt was at 10 am. We arrived at 10 and then she essentially said we were late and only were going to receive a 35 minute service vs 50. The heat wasn’t working as well so no sauna, hot tub etc was working. Her solution was a whopping $50 discount on a $600 bill and free passes to the sauna anytime! Really? Save you money and go to a reputable facility.