You will be able to see the reviews of real people like you who are buying the services of Mynd Spa & Salon (Spa) in New York.
To this day the firm has a score of 4.6 out of 5 and the score was based on 29 reviews.
As you can read, it has an average rating is basically the highest, and it is founded on a very high number of scores, so we can be pretty sure that the evaluation is very reliable. If there are many people who bothered to value when they've done well with the business, it works.
You know that we don't usually bother to place scores when they are good and we usually do it only if we've had a problem or incidence...
This Spa belongs to the category of Nail salon.
Erica gave me my first facial and she did a fantastic job! She was super kind, knowledgeable, and professional. I have had adult acne break outs and she gave me great advice, it is almost completely cleared up. I will be going back before my wedding in December. Thank you!
My daughters treated me to a spa date at Red Door and unfortunately my massage experience was so unpleasant that I had to complain to management. The management team and front desk staff were very cordial and they reduced the price of my massage, but if given the choice I would probably not visit this particular Red Door location again.
I love Red Door Spa! My favorite Esthetician is Sondes. She gives the best facial, and makes my 65+ year old skin look amazing. If you’re looking for a real treat, this is the spa for you!
I've tried several salons over the years but none can compare to the Red Door at Fairfax Corner. The ambiance, the professional staff and the wide variety of services are outstanding. I've personally used their nail and massage services and wouldn't go anywhere else. I constantly get complemented on my nails and always tell people about the Red Door Salon and how it's the best.
I booked four massages for a group as a final hurrah for one of us that was moving. We had a small snafu with the main office that does the booking, but when this location's manager Leigh found out, she went out of her way to make sure our group party went perfectly! She even met us at the door! It was a great day for our group. Everyone was so happy and had a great experience, even our honoree, and it was her very first massage. This was the place where I went for my very first spa visit. I don't go often, but I highly recommend this location. If you are new to facial or a massage, this Red Door location is perfect. The shopping center has nice shops and several very good locations to eat as well. Everyone here makes you so comfortable, and the place is so tranquil and relaxing. If you need a little escape, this is the place to visit. Red Door Fairfax is my #1 choice for a special gift, too, or a special event like the one we just had. The prices are reasonable, but the experience is absolutely top quality!
I recently scheduled my first facial here, and had a wonderful experience. The staff was incredibly friendly and informative for a first time visitor. Tricia was very knowledgeable and provided great recommendations for the proper approach for my skin type. I left feeling refreshed and relaxed. Overall, I could not be happier and will definitely be returning.
Corey is the best colorist I have ever been to. Wendy did an amazing job on the cut. Great service!!
Body wrap with head and neck massage was amazing and Diane was the best. Highly recommend this treatment!
Love it here, the best place to get services, all the therapist and technicians here are very well trained. Highly recommend deep tissue massages with CBD to enhance deep relaxation and promote circulation and to get the knots out. I noticed CBD massage helped me relax way more than the regular massages. Definitely give it a try, it is worth every dollar!! Will use CBD as a self care regimen, been using the tincture and salve since April and I have no pains anywhere. Getting a massage at least once a month is the best self care anyone can do for themself. See you soon Mynd at Fairfax. Love you guys.
Love this spa and Casey gives the BEST perdicure!!!
Excellent the best massage I've had in a while!
Diane gave the best massage I have ever had. I have been getting massages for more than 10 years and this was by far the best. I will be back!
Jessica did an amazing job doing a balayage and haircut for me. I love it! It was exactly what I asked for.
Went for a pedicure with Kasha. Ingrown toenails did not faze her, and I was in and out in a flash. Booked my next appointment before I left! I love this place...
For a massage or facial, the only services I have used, THIS is the place! One can conveniently schedule appointments online too. A quiet, relaxing atmosphere prevails, and the service is exceptional.
1st visit was great, everyone was friendly and it was relaxing. I got a massage, manicure and pedicure. 2nd visit was just the mini-mani and I was left waiting for 45 minutes and didn't have as positive an experience with the lady doing my nails.
"I like the professionalism and the nice personalities at the front desk when I walk in the front door. I like the professionalism and expertise of the technicians on staff regardless of whether I'm there for a massage, facial, mani or pedi. I would definitely recommend this Red Door to one and all."
Updated review: I went recently for massage and honestly I was disappointed on the service. It is clear that lady who did the massage is not very experienced in making body massages. However the pedicure was amazing and extremely clean and excellent products. I love the relaxing area and I hope it will not change after switching to the Mynd Spa & Salon --------- Fancy relaxing wonderful spa with lovely staff. However, the prices are very expenssive when compared to other places.
$140 will get you a gel manicure and pedicure (tip included) at Red Door. I was there for Mother’s Day and only 6 days later my manicure has peeled off. I pay $70 at my regular nail salon for a gel manicure and pedicure (tip included) and it lasts 2 weeks. My math says I spent $70 for cucumber water. Also, part of the luxury of going to the Red Door is sitting in a comfy rope and slippers while you wait for your appointment but apparently when you ONLY spend $140 you must sit in your street clothes amongst the luxurious women that are obviously spending more money then you. Never again Red Door Fairfax Corner, I cannot wait for you to go out of business.
Personable staff with attention to each customer's individual needs. Highly recommend to anybody who is looking for a new favorite spa in the Fairfax area.
Best massage ever. I was in extreme pain before my massage. Afterwards I felt so much better. I was able to enjoy my vacation. Thank you
While traveling from TX to CA, I visited this salon and it was a great experience. Teresa rendered a world class pedicure and was pleasant to visit with. I'd recommend this salon although it's not everyday that I would spend this much for pedicure services. She did suggest a salve for the cracked skin on my heels that has already done wonders, though! :)
I absolutely love this spa! It is small, which makes it feel very personal. The staff are so friendly and management was wonderful. The waiting area is smaller than the one at fifth avenue but again, it makes it feel more personal. I love that after your treatment you may use the jacuzzi and salt water lap pool. My first spa day at the Chatwal was last month and I have already booked again for this month. The hot stone massage is so relaxing!!
I have a fantastic hair stylist and artist that I cannot seem to define... his name is Matthew Geyer. Every time I go I am amazed at his ability to know what I need... and create a color that an older woman simply needs... I refuse to cut my hair short and he treats it with such care. I have not experienced this before. In short, I highly recommend Matthew as someone to go to if you need an artist for your hair...
The Fairfax location is great, everyone is very nice and services have been great. And it is so easy to make an appointment, even last minute.
Red Door is the best place for doing a facial I love it .
Great space for groups! We have an office of 7 ladies and we were all able to enjoy our treatments individually, but there was a nice space to socialize and relax before and afterwards. The staff at Red Door was extremely professional and that was hands-down the best massage I've ever had. John was able to work out some stiffness in my right shoulder and I felt great afterwards.
Great customer service and personalized attention!
Lani is an excellent technician. She focuses on my “problem” feet professionally and expertly. When I leave, I feel beautiful. I’ve been to other Red Door salons. Thie one at Fairfax Corners is definitely the best.
Excellent Massage Therapist. Beautiful Facility. Can't wait to return.
Everyone was welcoming, and it was a lovely and calming experience. Great pedicure, too.
A excellent spa & salon, great ambience + services. I booked a facial for acne and tried microdermabrasion. I was very happy with both and would recommend this place.
The staff was very friendly and attentive. The clinicians were amazing, I had a facial, massage, and manicure/pedicure. They have great product lines available for retail.
Good staff, excellent place!
Best manicure and pedicure I've ever had. Definitely will go back again. The ladies really knew what they were doing.
My sister and I had a wonderful first time experience here with massages. We will be back to experience other services.
This is the best Red Door location. Easy parking and a spacious salon. I've had the best manicures and pedicures here. I've had great facials. The staff is friendly and very helpful. It's just a great place.
Serene and sleek with calming decor. Greeted very warmly and professionally. My friend needed to move her time closer to mine and they were very accommodating. Had the BEST facial and massage. Worth every penny. Can't wait for the next time.
Best haircut experience ever!
I ended 2017 with a signature facial at Red Door Salon at Fairfax Corner. Upon arrival, I was promptly greeted by the women at the door, checked in quickly and shown to the appropriate areas for changing and waiting for my appointment. I didn’t wait long until the esthetician, Jasmine, came to greet me. She was kind and thorough as she asked me about my skin type. The facial itself was very relaxing and excellent. Jasmine also made some recommendations for skincare regimens and follow up treatments I should consider for my desired results. I would recommend this spa to others looking for a relaxing experience.
Helen gives the best manicure and pedicure. My nails stay perfect for weeks!
I had the Spa Facial and microderm with Kelly; by far the best facial of my life, highly recommend seeing her!!!
Loved the massage, I will be back!
I walked in on a Monday afternoon hoping to transform my outgrown grey hair into something stylish. The lady behind the desk (Rita?) was warm and gracious and got me a haircut and style from Jaime who was just amazing! I highly recommend the Red Door at Biltmore! I entered a grubby biologist just in from the field and left feeling chic and sleek!
What a great spa! Hugely welcoming staff. Very professional service. I had waxing of the eyebrows and upper lip and chin and the cream they put on my face afterwards made my skin look amazing! I will definitely be going back!
I am a loyal customer of Casey's. She does beautiful manicures and pedicures, and she encourages me to try new colors and stay in style. I have thin nails so Casey has advised me on ways to strengthen my nails so they now aren't breaking and look great. On a rare occasion when Casey has not been available, I've been very satisfied with the other technicians who filled in for her. I'm very pleased with Red Door and the service I have received from the staff.
Bad experience, the massage session was less than average
Luxurious spa
Love Red Door Salon!! I've been coming here for years and have never been disappointed...
My favorite day spa in az! Always great services and very reasonable pricing for 5 star service .
The Red Door Spa gives you the full VIP treatment. I saw Patrick, and he really took the time to understand my needs and my hair type. The treatments were great and I am loving my new color! Thanks for a great time and for helping restore my hair's shine and strength.
Great massage with Melonie.
overpriced, overrated other places to go that are better
This is a lovely place. The moment you enter you are greeted and escorted to your destination and offered something to drink. So nice. Judy was my nail technician and she was very good and oh so knowledgeable. I’m into more using natural products, and she was willing to answer all my questions in this area. She also gave me a great mani-pedi. Her foot and hand massage was incredible too, almost put me to sleep. I loved the lounge you’re taken to while you wait for your nails to dry. Wonderful. I’ll be back!
Worth every penny! The Red Door is the only place for beauty and pampering. Thanks to Jamie's magic with hair, Elizabeth's impeccable sculpted nails and Helen's luxurious pedicures, I always feel and look my best!
Outstanding service and very experienced stylists and colorists. I have been so pleased with the Red Door! They are very professional and make sure you are pleased with your hair style and color.
Love everything about this place! The front desk is super friendly! Matthew is a rock star with hair and I owe my beautiful locks to him.
I went in for a protein hair treatment and cut with Jessica it was my first time there and I loved it!!! She did an amazing job and gave me exactly what I wanted! I booked my appointment the same day 3 hours in advance. I went in with dry processed hair and now it’s so soft and shiny! Definitely will be returning to her. The place itself is so relaxing and all the staff was very kind. I would recommend to a friend or stranger any day.
Organized, quiet, efficient . Appointment is always on time. I have been going to Antonia for 8 years for a terrific hair cut.
Great service. Employees constantly were making sure the customer is happy. The massage while getting my hair washed was amazing!
Relaxed and classy - not too far away.
Place comfortable
I came into the salon with a picture of the hair cut I desired. I received a different cut because the hair dresser thought I would look better. I was hesitant, but went along with it. When she was done, it didn’t look bad. Unfortunately, I can’t get the same results at home! ={ The cut I wanted was a super easy, wash and wear that I could style with my fingers. When I’m due for another hair cut, I’ll probably try somewhere else. The people at Red Door were very courteous and nice, but I didn’t think it was worth what I paid.
I saw Rochelle for my massage, she was very warm and friendly. She made me feel at ease and comfortable right away. I enjoyed the massage, it was very relaxing. Sondes did my facial and she was also very friendly, she provided some recommendations for my specific problem areas in my skin care which I found very helpful. The facility is very well maintained and inviting. Worth the money and the visit.
For the amount of money I spent on my nails they should have been perfect. Not the case. I just didn't love the ambience there either. Just was not spa-like enough for me.
I booked two services for my birthday this year and I was disappointed that my technician was running late and thought my spa day might be cancelled. However, the staff couldn't be more attentive; they told me for my trouble (of waiting just a few minutes while they contacted the technician and moved the appointment back 30 minutes) I would receive a discount! Not only that, but they gave me a free facial mask while I waited for my new appointment time. I was so impressed with how they treated the mistake and with the services in general! Great location! I can't wait to book something else here!
Fantastic pedicures. Quiet and relaxing environment. Book with Grace - she is wonderful!
I had a pedicure with Helen. She is amazing! She is so meticulous and gave excellent advice on how to heal a fungus in my big toes. No more pain.
Beautiful salon with such great staff!
I had a good massage and the whole experience was ok. I just think for the price I'd rather go to a resort and have more amenities like pool access and a spa/sauna room. This experience was comparable to Massage Envy which doesn't mean it was bad, just means it is definitely overpriced.
Wonderful hot stone massage by Rochelle! Will definitely go back and see her again! Love Red Door!
I had a amazing time getting my hair highlighted and retouched with Jessica. I've been going to her for the past 3 years and my hair is always flawless thanks to her. I highly recommend this salon and no doubt I'm going to keep on coming!
Best place to get professional services. Clean, and quite spacious. Everyone is super welcoming.
I've been to the Red Door many times. The atmosphere is always quiet and relaxing, and the service is always top notch. Thank you!
Always a luxurious experience! Whether my appointment is for a facial, mani/pedi, or waxing, it is a wonderfully relaxing getaway at Red Door! All employees are professional, prompt, and absolutely fantastic all around! Would highly recommend to anyone looking to treat him or herself for spa day!
Love my warm cream pedi with Elizabeth. Wonderful atmosphere, clean and friendly!!
Always a great experience. The staff are super friendly and it's a nice environment. I have referred several friends and family over to Matt and all have had positive experiences
My sister had her hair colored here and it caused breakage. When she contacted manager she argued with my sister. She didn’t apologize or anything.
Of all the pedicures I have had Hanah provided me with the best pedicure experience I have ever had. She especially excels at the leg and foot massage. I am also glad that I upgraded to the Escape pedicure, as I also enjoyed the paraffin treatment. I highly recommend Mynd Spa & Salon, especially Hanah, if you would like a thorough and pleasant pedicure experience.
Fantastic experience from start to finish!
I have gotten a couple massages in the past few months and my favorite is their red door signature massage! The place is elegant and I feel like I am getting pampered.
This place was highly recommended. And the staff was friendly. But, there was a lot of fake stuff in the experience of a Shellac Manicure. First of all, I made an appt yet, when I arrived, they did not know who exactly on their team could do my nails. Then, once they found someone I waited 15 minutes for that person to become available. The manicure filing and thick application of Shellac was so bad that it began lifting within in 2 days. That was bad for my wallet and health of my nails because I had to go elsewhere to get it all re-done. I will never go back.
"I had a facial at Red Door Spa with Patricia and it was fantastic! The spa is beautiful with relaxing atmosphere and the facial was phenomenal. I will be back and highly recommend to others!"
I absolutely adore the Salon! My hair is a very specific copper-red color, and I have been to dozens of hair salons throughout the valley to try to find someone that can adequately cover my grays while not completely destroying my natural color. Matthew nailed it FIRST time, and has been keeping it beautiful ever since! If you are looking for someone to color your hair, don't even second guess it - Matthew is the BEST!!
You want to be pampered? Want to walk away feeling refreshed. well book an appointment at Fairfax Corner Red Door. The front desk greets you with smiles and get you set up in minutes. I got a facial and wrap and I signed up for another one. My skin is glowing. And the full body wrap was beyond words. I love the relax and waiting room area. I can still read the magazines they have enough light. and the robes OMG. Treat yourself or buy a treatment for me!!
Excellent service and very friendly staff. One of the best spas I have been to.
I highly recommend Susana for color. She has been doing my hair for years and always does a fantastic job. Also Sienna did an excellent job blowing out my hair.
Inez was a very good massage therapist
I always book at the Fairfax Corner location in VA. Jackie for an extraordinary personalized massage and Tracy for a facial which changes the way you care for your skin. These technicians offer so much more than feel-good services. There is a wholistic approach to their care- mind, body, skin. Most importantly, the treatments can be continued at home. Body and skin care is not a luxury- it is central to our being for a happy, healthy life. This team delivers!
If I lived closer I would purchase the membership. Nice facility & amenities. It is a day spa so no steam room or sauna. Small areas in the changing room. 1 shower, 1 bathroom. I had a body treatment. A scrub and moisturizing treatment with a scalp massage. It was very relaxing. The technician was very good. I want to go back to try a massage and a facial.
"Sahba is professional and pleasant: punctual, quick, skilled, and reassuring. I use her for bikini waxing and I never have any skin irritation when I use her services unlike all the other places I've tried over the years."
We had a group bridal spa day here and it was an unforgettable experience ! The staff was very accommodating and organized. They really made the effort to make the day extra special.
The facials are amazing and they analyze your skin needs and provide recommendations without pushing their products on you. Great staff all around, very committed to great service, from cleaning ladies, front desk, to the estheticians!! Thumbs up to the entire staff at Fairfax Corner, VA!
I expected an above average experience for the price, brand and location and was dissapointed. The spa was not busy, and they took a good amount of time for nail service. Total value proposition was just not apparent for skill level related to price paid.
I really enjoyed the service, my masseuse was very attentive and gave me a massage that I wanted, and the space was intimate and quiet - very unique from any other Red Door Spa I've been to. I liked that the space was intimate, you get your own changing area and steam room, and that there is a sauna and pool. I also really liked that it was quiet, you don't hear any street noise. Loved my first experience here."
The all la cart style really sets Red Door apart. You can chose any combination from a single process color to a massage in the same visit! The staff is so connected and knowledgeable of your next appointments that they will take you wherever you need to go next and have you set up and ready to go. They’re always so friendly and not to mention they do a FANTASTIC job!
They did great job with my hair.
They do a great Brazilian wax can't wait to show the wife. no i do not really get one. I was just spoofing since Google wont stop asking me to write a review about my visit when I was actually at my dentist next door
Luxurious atmosphere, professional service
went to get my nails done from here for the first time. Was over priced but still a good experience. Will never go again after being told they apparently overcharged me the first time and would not provide a cheaper cost for getting a refill.
If you want to receive a true "spa experience," Mynd is the place to go. From the relaxing head massage, then perfect cut and color with Elise, to the soothing pedicure with Helen, their staff are true professionals - I thoroughly enjoyed my appointments there and I highly recommend them!
The staff are very polite. The colorists are amazing, all of them. I just had a single color process with Faylynn. She is very professional and helpful. She answers all the questions and suggests best products for my hair that I can purchase conveniently from the salon. Martha is very friendly as well. She take the time to shampoo, condition, and massage perfectly. I always have the best experience at the Red Door at Fairfax corner.
A wonderful atmosphere with friendly and knowledgable staff!
Amazing customer service and the Technicians are the BEST!! I've been visiting for many years.
Had a hot stone massage for the first time. It was great! All the massages at Red Doorare great though.
"I love going to The Red Door Salon & Spa at Fairfax Corner so much that although I have recently moved two hours away, I continue to make my appts there. The customer service and ambiance cannot be beat. Everyone from the front desk staff to the technicians are always very welcoming."
The online scheduling experience was excellent. The facilities are lovely. It is clear, though, the spa caters to women and for some services does not anticipate and relate to men. In brief, the service I went in for was a disaster and I actually wound up with bruising afterward. When I left, I would have told the attendant but he was busy with a customer on the phone and had no interest in engaging me. I will not be back.
I've gone to 2 locations, both are great, good service, happy with the result (the manicure I had at the Fairfax location was great). The location itself is really beautiful and has great amenities.
Very friendly and welcoming staff.
Massage service was great. Ask for Rachel. She is attentive and made the experience comfortable and soothing. Every visit to the Red Door on Camelback is transforming! Thank you.
Although I'd been to Red Door for manicures and pedicures, this was my first time going there for a haircut. Coleen had come highly recommended from a friend of mine (and now I know why)! She was very welcoming, listened to what wasn't working about my current haircut and then right to work on fixing it! She is extremely talented and I have never been happier with my hair. I feel I've found my stylist for life ;) As for the salon itself, all the staff members were friendly and helpful and even the robes were impeccable (and extremely soft). Highly recommend Coleen and this salon!
I had the worst experience with this place. I went to get my hair done for my wedding day & I was very upset. You would think for the amount of money I paid they would do a great job but that was not the case. The stylist did not even know what she was doing that I was basically trying to style my own hair at the salon. She then put cheap hairspray "so it can stay" all it did was made it worst, by the time I got home my hair was super hard, with no volume, it just looked a MESS!!!!! I attempted to fix it but there was very little I could do because of the hairspray, I had not time do wash it and do it myself (which I would of done a much better job) since it was time to head out for the ceremony. NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Absolutely the BEST hair colorist and stylist I have had since moving here 10 years ago! Fabulous staff!
Excellent service! They offered good spa treatment. Staff were very friendly and helpful. Highly recommend.
Great service... Wife has been a regular since 2006 years... For nails, she swears by Seda who not only does a fantastic job but I hear is a great listener. You will also find great care and attention from Antonina for hair and Aziza for brows.
From the warm greeting to the warm and cozy relaxing table, every minute of my facial experience was a delight. A treat I cannot wait to repeat!!
The staff was friendly and professional. The facility was tranquil and clean. Services are well priced.
Amazing services in massage, facials, nails, hair. Staff very friendly and professional. Wonderful way to spend a day
A wonderful experience ! It was suggested that I get a microdermabrasion treatment and it was amazing She suggested products for me to use until my next treatment I loved all her suggesting. Looking forward to my next one at the end of January Debbie
I'm not one to shout reviews from the rooftops, but I had the most blissful eyebrow wax experience of my life in late Aug 2018 and I just had to share. Kelly from Red Door Spa in Fairfax was amazing! I've been to Red Door before and when it's finally time to spend a few minutes on myself I like to indulge, just a wee bit. I come extra early to enjoy their quiet, plush waiting room that you can use even if you're just getting a brow wax. The waiting area and treatment rooms are perfectly scented with relaxing essential oils and are oh-so-comfy! Top that all off with Kelly asking just the right questions (what kinds of skin care products do I use...) to make sure she used the right kind of wax, her attention to detail, and doing an awesome job. I will definitely be back to Red Door in Fairfax.
I have been a loyal client of the Red Door for over 9 years. I always get compliments on my pedicures and my polish looks perfect for over a month! I won’t go anywhere else! It is more expensive than other places but I trust the cleanliness and disinfection process they use and firmly believe you get what you pay for.
My first visit and I can’t wait to come back! My pedicure by Elizabeth was the best ever. Also, got a bikini wax which was the most comfortable I’ve experienced! I will definitely return.
I love the Fairfax Corner Red Door Spa! It is clean and beautiful, I love the waiting area with the drinks and the relaxing couch. The whole locations is just beautiful and relaxing. I also enjoy the easy parking.
The Red Door Spa in Fairfax houses a gem and her name is Sabah. She has been the most excellent technician to me over the last 3 years and I cannot recommend anyone better in the world (I travel quite a bit). Sabah is talented in all fields, but one skill that makes her so precious to me is her ability to get me through my waxing sessions quickly, without pain/discomfort, and with results that last for weeks! If you're in need of a microdermabrasion or a wax, I would suggest that you schedule it with Sabah to receive the best experience and result.
I have visited several Red Door Spas in the county and this one is my favorite. The staff and all of the technicians are wonderful, efficient, friendly and I always leave feeling a hundred times better than when I walked in! I have had my hair cut and colored at this location, as well as enjoyed massages and body wraps. There is no where else I would rather spend my spa money!
I have never had a bad haircut at the Red Door, ask for Carol. She is amazing!
It was a treat for mother's day. Had a pedicure. Very nice
I had THE BEST experience at The Red Door. The staff was friendly and respectful. My massage (by Gabe) was amazing. I had a payment issue upon check out, and Anton and Ms Morales (the manager) went above and beyond to help me solve it. I will definitely return!
Jackie gives a super relaxing massage! Quiet atmosphere, easy to book appointments.
I wish I could have given this place ZERO star but unfortunately that is not an option :( I saw Meghan Thompson aka Fayline for color over the past two years, so it is safe to say she knows me and my hair texture etc. Two weeks ago when I was getting my color done, I saw a lady getting perms done by another technician (Suzanna). I asked the person who was washing off my color (her name is Martha), about perms and casually asked her if I can get it done. She convinced me that Fayline does a wonderful job and waves will look great on me! In a moment of weakness and complete brainwash I made an appointment for Friday May 3rd a week after getting my color to see Fayline for perm. After making the appointment, I still was not completely convinced and thought I should go in to talk with Fayline for a consult and bring a picture of what I have in mind, so I did! When I walked in and asked to speak to her briefly, at first they couldn't find her anywhere, finally when she came out for 30 Sec and looked at the picture I brought, she said, it will be just like that and they just have to use big rollers. After getting her reassurance I showed up to my appointment. She had such a hard time rolling my hair and was so frustrated with the rollers and was huffing and puffing saying, "ahhh! I am so freaking done!" She looked so amateur and unsure of what she is doing, I guess that was the sign and I should have just walked out, unfortunately for me I did not! I seat through processing and as I was telling them my eyes are hurting and my skull is burning, I just did not get any attention from anyone. The horror was when they unrolled my hair, not only the hair was not anything remotely looking like a perm or wave, it was just burned and melted hair that was bent in random angles in the middle!!! Then Martha walked me to the styling station and she kept saying my hair is looking so beautiful and I will look amazing this summer with my curled hair. Then she put tons of product and dried my hair with the waving attachment of blow dryer, still nothing. My hair just looked melted and limb and lifeless. So I went to bathroom and took a picture of the back to make sure I am not missing anything, I WASN"T! I walked to Fayline and showed her the picture of my hair on my camera and asked her if she thinks it looks like the picture I brought in. At fist she tried to convince me that it does, once she realized I am not buying it she said, oh well! I tried big rollers to make it look like what you want, we can try again next week with a different roller!That was when I ran my fingers through my hair and clumps of hair started coming off, they burned my hair completely. I was stunned by their attitude in down playing the fact that I am loosing my hair as we speak and her offering to put the same chemical that burned my hair all over again, not even an apology or remorse, complete denial!!! I asked to see the manager "Lee", she didn't even stepped out of her room to talked to me! She sent a messenger back and forth offering to do another treatment for free, once I said absolutely NOT, I am refusing to be completely bald, she sent a massage saying ,'That is fine there is nothing else since apparently Fayline told her she had a consultation with me and warned me about possible outcome. I am asking you, does this even make sense to anyone to say, I talked to her and I said I am going to torch your hair and burned the hell out of it and you said, yes! Lets do it! I can't believe, how amateur, khaki, irresponsible and rude these people are. As for me, I have to get a very short ( I mean almost like shaved haircut) to save whatever hair I have left. I wish there was an option to attach the pictures for you all to see. Please, think twice before you set step in to this place. yes, they have nice robes and wonderful drinks and they pretend they are all polite and hospitable, that is all a big lie. They don't even acknowledge they messed up or even apologize!
My Favorite Salon! Patrick always makes my hair Beautiful!
I LOVE. This salon. They make you feel like royalty!!! I just had a hair appointment with Matthew and he is truly the best. Love this place and would totally recommend.
Everyone was very accommodating - (I was late due to the snow). Relaxing environment. Can't wait for my next deep tissue massage!
Was able to book a massage using class pass at this spa, in the past my class pass spa choices have not given me any reason to write a review. This experience however was entirely different. I was greeted at the door by name, escorted to my own private bath suite with steam shower. A courtesy robe and safe for valuables, I was then escorted to my massage room. Doris(spelling?) gave a pressure positive massage and checked in twice to make sure the service was to my liking. Very happy. In short I have searched high and low for a massage place near my apartment, and I think I finally found one. Thanks
Warm staff. Extremely talented. We see Elise, Jamie and Helen when we go. Wonderful experience everytime!
I'm a regular customer for 3+ years. Kathy does an outstanding job on my color - face frame and highlights. Meghan delivers an exceptional haircut, blow dry and finish. I highly recommend these ladies!
I schedule a facial with Tricia every month. She is fabulous and my skin has never looked so good. Scheduling is always so easy and the hour long facial is so luxurious. It makes you feel so pampered and your skin just glows with hydration. I won't go anywhere else!
Friendly, Accommodating, Quiet, Relaxing... WONDERFUL!!
My hair was cut much shorter then i wanted and my bangs were crooked
I love the services this Red Door Spa offers. Always great facial treatments and massages. I would give it 5 stars, but I took 2 stars off because I don’t enjoy the upselling of additional products and services while I’m trying to relax. It’s distracting and takes away from the experience. When you tell your esthetician no, they sometimes get a little snobby and I don’t need that when I’ve paid a pretty penny to relax. I rather head to the Four Seasons or W Bliss spa in DC for a truly relaxing experience.
I had my nails done and was very happy with the service. I did not use the spa amenities.
I love Red Door. My hair comes perfect every time and Antoinina is wonderful.
The service is top notch and everyone makes you feel welcome. I had an amazing facial by Lavonna; I highly recommend!
The aesthetician was amazing! Very relaxing and knowledgeable :)
Jamie is an amazing stylist! Always professional. He cuts my hair exactly the way i like it. I recommend him all the time. Now my sister goes to Jamie and she has the cutest cut and her color is the best blonde color I've ever seen. Being a natural blonde myself, I've seen some "botched" attempts. Jamie turned my sister, a natural brunette, into the most natural and beautiful blonde I've ever seen! He's a genius at color! Also, the front desk ladies are very professional and helpful with all of your needs. Great work ladies!
Yes
My first visit to Red Door Fairfax. I was very happy with my visit: quiet music, soft robe, easy and secure storage for personal items, liquids to hydrate: all of this before the massage. Diane provided a terrific massage. I recommend the $10 oil application for winter dry skin. Very soothing. I will be returning.
Over the weekend, the front desk staff and spa/pedicure specialist, Sharron Nicklas quickly accommodated requests, provided great customer service and recommendations. Relaxing pedicure and spa experience...I would return and send my friends for sure!
I wasn't really impressed..it was nice, the robes were comfy..therapist was adequate, not the caliber I would assume for the price.. I received a gift certificate, and would not return on my own
Diane was very calming, explained every step of the treatment and made me feel very relaxed and comfortable.
Great staff always willing to answer questions and help with your needs! Facility is top notch at the Biltmore!
When you move to a different area, it's so difficult to find a good nail salon that you can trust. I think I found mine. The Red Door Salon & Spa is the best nail salon in town
Excellent service, lovely location and friendly staff.
They canceled and changed times on three appointments in a row and then fraudulently charged my account as if the appointment had happened anyway. I expected more from a Red Door and I’m disappointed in that customer service.
I visit Red Door Spa frequently. Always excellent professional service, friendly and helpful staff, love all products, variety of services beneficial to my overall health and well being, what more could you ask for!! I leave there feeling fabulous, every single time. Thank you, Red Door Spa!!
Wonderful manicure, professionally done and beautiful. Loved it!
Wonderful treatment and service!
Matthew is fantastic... He is patient and listens to what I would like to achieve with my hair. He made transitioning from long hair to short hair a really wonderful experience. The colors he chose for me in March are still amazing in May!! My friends are still commenting on the highlights. I love the warm Eucalyptus towels he uses when doing my hair and the massage with the cream rinse... Heaven...
My wife and I went there to cut her hair. In this branch they don't do this service but they lady in front office called their other branch 800 meters away and make reservation for her there . I liked there professional service
Make sure to triple confirm your reservation. Showed up for a message (on time) in November and was left out in the cold. The Spa was completely closed. I received a confirmation email and followed up after only to be told "sorry" and that I could not receive a refund but a credit. I drove 45 minutes to the Spa from DC. I will not return and encourage anyone who does to TRIPLE confirm your appointment by calling ahead etc.
Very relaxing. Everyone was super nice and they have so many amenities! Truly enjoyed my first experience!
Nice and relaxing massage. Love coming here.
Poor customer service in the phone
Don't waste your money. The services are definitely not worth the ridiculous prices they charge.
Great staff, clean facilities, excellent massage experiences at this amazing spa! If you’re short on time or cash, I recommend a mini massage.
My masseuse did a great job at working on my pulled muscle area on my left scapular area. She did a great job in general.
I've been going to this sale for years. Susana does amazing things with color.
Place was amazing and staff were very nice. Hair stylist did not really listen to request so will go for everything but hair
I've had pedicures and massages here. The pedicure was pretty standard, but red door itself has a way of making it feel extra special with the drinks and relaxation spaces. The massage I had was seriously the BEST massage I've ever had and I used to (before kids) get them regularly. I've told my hubby a massage from red door is the only gift I want from here on out!
Casey was rude and unprofessional during our appointment. She has no regard for her clients or her appointment schedulig.
Matthew is very sweet and patient and does a great job, I love my hair! Color is beautiful! I love the hot eucalyptus towels around my neck to warm me up and make me feel relaxed. Thank you!
I was here Sunday for my first ever manicure and pedicure. Everyone was very nice and the person who did my nails did a great job, and was a pleasure to talk to! The space is a very clean and nicely decorated calming environment.
Beautiful relaxing environment. Clean and holistic. Great therapists. Very pleased with manicure/ Gel nails at a reasonable price for New York!
Yesterday I went for manicure to the Red Door spa because a friend of mine gave me a gift card for manicure there. In general I try to avoid mani and pedi in USA as well the hair dressers and massages. Why you could ask me. The answer is simple, in US there are no real professional for this kind of services - they do not do their jobs and want to be paid for their funky job a lot of money plus tips. No real cuticle removing or proper cleaning under the nails, no grownin nails will be removed you have to pay for it separately, while in Russia or Kazakhstan it belongs to general pedicure procedure, no proper long massage of hands, we - former USSR people - understand under the humble nail care from our counties. If I really need a good pedi or mani or blow dry or body massage, I go only to Russian professionals here and make my appointments only knowing that the person who will touch my hands, feet, head or body, leaned this profession either in USSR or in any of Post Soviet country. Other wise it will be a huge disappointment for a lot of money and anger for badly done job. However, I got this gift certificate for visiting the Red Door and after a long hesitation, I finally decided to use it and give another chance to US spa services to be improved in my eyes. My friend , who gave this gift card, said, Red Door is a good salon and I gave a shot I will make the long story short - REd Door manicure was beyond bad. Noting removed, cuticle stay where it was before the spa salon visit, my hands were kept in tiny warm water bowl for few seconds which is not enough to prepare skin for manicure work, hand massage was too short, paraffin gloves for hand were not gloves, like in Russia, but some silly plastic bags where all paraffin ran down and didn't heal entire hands, the drying layer on nail polish was not put until I said she has to do so. After the manicure she didn't thank me for being her client and without even saying "good bye", she went to a next visitor of this awful spa. No nail polish drying devices. My nail polish cracked in few places already and this is not even a day of having it. Will I go again there? Absolute no. I think it is time to open a spa where only USSR professionals work. At least, I will know that I get a really high quality and satisfaction from the visit and for the money I pay there. But being general I have to admit that almost no a single service in the USA today works properly, there are no real professionals - from spa salons, to construction businesses - from teachers at schools to mobile phone services and internet providers . Not even taking how overprices all this services are. The longer I live in this country the more I get disappointed in any kids of services offered in here. I learn to do almost everything by myself, because of disquieting qualities otherwise. I think this country is slowly going down the drain.
Whether you're in the mood for just a basic mani/pedi of want a pampering oxygen facial and deep tissue back massage, you are in very capable hands at the Fairfax Corner Red Door and Spa. All the staff are incredibly discreet and helpful. The atmosphere is tranquil. The hair salon is small so be sure to book in advance. I remember the days where champagne and fresh strawberries were served. No more. But you can sip on a nice cup of tea and a nibble on cookies! Very professional staff. I have my favorite. You can have one too!
I loved my colorist susana, but I was very disappointed in the price (the gloss washed out after 2 days and leaked onto everything) and for the price I didn’t even receive an included blow dry?? Who pays that amount of money to blowdry their own hair? I’ve never been to a place that does that, let alone a ‘high class’ salon. I wouldn’t recommend to a friend, but I would recommend Susana, she was very very sweet and she listened and gave good advice with great solutions but the place itself failed to please.
Had my hair styled by Matthew for my daughter's wedding after reading RAVE reviews about him online. This man has SKILLS! He is so sweet, kind and personable. He made me feel like a queen while I sat in his chair and I felt so feminine and beautiful after he was done. I highly recommend him. The salon itself is spotless and the atmosphere is amazing. Great experience!
The Red Door Salon and Spa is very relaxing and the massages are great. I have also had facials here and would recommend them as well.
I had. Facial, pedicure and manicure. The atmosphere was very peaceful, and the technicians were skillful.
First time visit, ambience was great. I had scheduled nail spa gel manicure for first time. Crystal is the one who served me. I was driving and coming to the place for first time so I was running few minutes late, for which I called ahead and informed. She was very rude and I tried to make a pleasant environment and start a conversation but she was not pleased at all. However she gave me an OKAY service for my nails, as the gel paint is already coming down at the tips of my nails. I do not know why she was so frowned. 3 star for service and 2 star for the person who served me.
Two weeks in a row they canceled my appointment the night before I was supposed to go. They contact me by email after the spa has already closed. This has been a huge inconvenience when I've already planned my schedule to accommodate the appointments.
Great service, I have been coming here for years and I am always happy. Aziza is the best.
The Signature Massage was wonderful. Molly's touch and intuitive nature made for a relaxing/therapeutic massage. Gracious staff.
I always enjoy my services at the Red Door. The services are always on time and delivered with professionalism and smiles.
It's always a pleasure to take some time out for self-care and relaxation at Red Door Spa. The atmosphere is super calming and Jennie is the absolute best manicurist - EVER!
I have gone to the Red Door Spa at Fair Oaks for almost 15 years. The service is divine. Corey for color and Colleen for haircuts are the dynamic duo. The entire spa is a great retreat - very relaxing.
Amanda does my color and has never failed to get it right. I asked her for a few highlights in the front and she gave me exactly what I wanted. Love her! Reeci does an amazing pedicure and French manicure. Her leg massages are the best!
I have been coming here for almost two years for waxing and I have always been very pleased with the service. The salon and spa is super clean and very nice, everyone that works their is very attentive. Im always very happy when I leave. Highly recommend!!!
Love Fairfax Red Door! Customer Service is amazing and the ppl are so so kind and helpful.
Although this Red Door location is small, service and privacy was absolutely perfect. The Chatwal is a quiet retreat from the bustle of NYC>
Great experience... massage facial manicure and pedicure all the staff did a great job ...
Went to this place for waxing but whatever I got was just disappointing. I had to rush to another spa. I don’t think I’ll ever go back there. Guys don’t waste your time.
The masseuse I had was Alexander and he was wonderful! He was professional attentive. I was so relax I actually slept during the session...and that never happens. I will definitely be going back soon!
Absolutely wonderful experience. I had Jazmine for my facial and Tina . for my massage. From walking in, the place was very clean and relaxing. I got a smallq tour so I was able to find my way around. The robes are amazingly comfortable and I like they give you lockers that lock with a code. Jazmine made sure we talked about all my concerns and was very gentile. My face looks bright and my spots I was concerned about are less visible!! My massage with Tina was also great. She hit all my tense areas and gave me great advice for dealing with my back discomfort. Highly recommend both ladies!
Amazing spot and stylist! The Red Door Salon & Spa is easy to talk to, talented, and provides such a relaxing experience. I can't wait to return!
Best customer service
My favorite spa in the valley. Lucy is the best!
Each service provider was professional, welcoming, and did an amazing job. I felt cared for and attended to, never rushed. Colleen was personable and gave me some styling tips in addition to an amazing blowout. Chrystal made my short brittle nails look stunning and made sure my hair session and pedicure were on schedule. I can’t remember the name of the lady who gave me the pedicure but my toes are not sandal/ open-toed-shoe ready. Top notch all three. I wish I could afford the services weekly! Zen.
relaxing morning at the Red Door...thoroughly enjoyed the mini facial and pedicure! will go back before too long!
I have been a huge fan of my hairdresser Antonina and colorist Kathy for ages. Today I had my first mini facial and it was great, very relaxing and my skin is so soft. I will definitely be back.
Thank you :)
Casey is an amazing esthetician. She provides quality services every time. She has the best recommendations and always leave you feeling so good about your service.
I have received top quality massage, manicure, and facial at this facility and it is a calm, quiet, lovely experience. A special treat.
I went to Alex to have my eyebrows done and she is truly the best! She is so gentle and did a great job - will definitely be returning!
Skyler is amazing! If you're in need of a good massage, ask for her! She uses the perfect amount of pressure and always leaves me wanting more. I will definitely be going back to her in the future!
Outstanding..all day-everyday...
Great service
Services in general are ok. Makeup quality is great but the selection of colors limited (no real neutral lip colors). I got acrylic French tips for my nails done there and that was excellent. Outside of that and superb makeup quality I think it's too hyped up. Most people who perform services act like you're going to come back in a regular basis when once a year to pay all that money was a special treat for me. For hair, salon citi is a block away and Ishmael does a far better job and is a master at color.
Nice comfy
Mary Ann is wonderful. Her customer service is out of this world. Incredible pedicure.
"Everyone at The Red Door was very nice and welcoming. Matthew is talented, personable and professional. He is easy to talk to and he really listened to my answers. He also gave me great styling tips and it was fun getting to know him. I love my hair style and look forward to my next visit!"
Awesome spa, awesome staff. Especially love Elizabeth!
Love it here - everyone is so friendly! Always do my hair color with Susana.She is a rockstar and always knows how to give you the "wow" look!
I surprised my wife with a day at the spa for her birthday and they took great care of her. She felt rejuvenated after her massage and facial. We loved it so much we sent her mom to a Red Door Spa for Mother's Day!
The service is really good
Terrific Pedicure !! Teresa did a wonderful job....I "floated" out !!
Enjoyed a wonderfully relaxing spa facial at the Red Door in Fairfax VA! From the moment we walked into the Red Door, we were treated royally. Invited to don soft, comfy robes while awaiting our appointment. The facial treatments were so relaxing and rejuvenating. The aesthetician used products especially designed to meet the needs of my skin. Afterwards we enjoyed a delicious catered lunch from a local restaurant. Specific products were left for me to purchase (if desired), when we checked out.
Lilly is the best.
Expertise, professionalism and kindness! I could NOT ask for more. Very grateful.
Jamie is absolutely the best with hair! He always does a stellar job.
Wonderful manicure and people ! Makes it a special day!
An amazing place, so clean And classy, they treat you like a queen, the staff is super polite and friendly, everything is superb, the service is top i do my hair with kathy she is so sweet, talented and caring person she wont let go out unless you are
Customer service was without a doubt great, but unless you want to pay twice as much for a job that’s not even half as good, then this is the place to go.
I really enjoy coming to this salon. My hair stylist always makes my hair look amazing. She is professional and a dedicated hard working person :)
This oasis in the middle of Downtown Manhattan is like nothing I have ever seen before! You will fall in love with all of the services available for your satisfaction.
I loved the music they were playing when I went, just smooth jazz followed by some bossa nova. I know I didn’t go for the music, but it definitely set the mood and helped me relax, which was what I wanted to happen.
Orlando is a magician with color!
RDS in Fairfax Corner is in a great location surrounded by shops and restaurants. Once you enter the spa you can tell your experience is going to be great. The people at the front greet you immediately and then the services done there are always done with care and attentiveness.
This salon and spa is such a relaxing place to go and treat yo’ self. I received a beautiful haircut and balayage from Matthew. Thank you so much for a great experience, I left feeling like a queen!
I had a prenatal massage here shorty before Christmas. The place was very clean and the staff were all very friendly. Rochelle did an amazing job making sure I was comfortable during the massage! I felt so much better after , I would highly recommend this place for prenatal massages!
Service was intentionally horrible. When I asked why I wasn't given the neck and towel rap as everyone else was..my technician acted like she didn't speak English. She smiled,completed my service quickly, charged me absorbantly and my nails chipped the next day! I always conduct myself in a professional manner and this behavior is unacceptable when you tout excellence.
If you are at Fair Lakes go to Jenna or Rochelle. Both are very attentive. If you are at Bethesda see Patrick. They give the best massages. I've gone to several of the spas in the areas in the past years that Self Care has really become important to me and the people I named above definitely help you feel relaxed and generally have great energy that you feel rubs off on you. You will leave walking on cloud 9.
Lovely spa experience, especially loved the private vanity room with its own shower. The massage was great too!
Jackie was very nice and even offered tips to help with my neck and back pain! Everyone was very welcoming, and will be back soon hopefully!
Elizabeth is the sweetest and does an excellent job! Highly recommend her for manicures and pedicures. I’ll be back to see her for sure.
Clean, professional environment. Engaging and attentive staff. Great quality service.
My wife wanted to get a few facials prior to our wedding. She has been raving about Tricia ever since and a year after the wedding still goes and refuses to let anyone else touch her face.
I highly recommend this Red Door Spa location. Patrick and Jordan are amazing!
I like the atmosphere at the Red Door. It is friendly and very clean and relaxing. The staff are all friendly and very knowledgeable.
All the services were great with great servie
I love this place!!! They know how to do hair!! I won't be going any place other than the red door spa!
Not Deaf Friendly
I visited this red door location for the first time during the Fall spa week 2013. I found this location to be very small in comparison to the fifth avenue location and not as peaceful. While you sit in the waiting room your can hear the hotel patrons in the gym running on the treadmill and doing other activities. You really dont get to relax much with all that going on around you. The facilities are the same as you will find at other red door locations but the setting is much more cramped. However, the therapist I was assigned to was very pleasant but the receptionist mischarged my card and it took a few weeks to clear the issue up. I definitely would not return to this location and pay full price for the services because you are not able to relax and lounge in peace as you would at other locations.
Been going to this spa for years. I absolutely love Kim, she’s been my favorite esthetician. Highly recommend their services.
Met with Paula. Shes great. They just need bigger lockers to put our belongings in
Love my manicure with Elizabeth. Worth every penny. Staff is so accommodating and friendly. Every visit is a treat!
Great for the price.
Very friendly and professional staff! Nice experience, with efficient stylists who listened to my concerns and wants. I have a great cut and color and definitely will be back!
I had a really relaxing time at this spa. The manicure and pedicure I received was the best I've had in a long time. I will certainly be back at this place soon.
Absolutely love the Red Door/Mynd Spa & Salon in Fairfax! Having had experience with several other luxury salons, this one remains the best of the best in terms of services offered, customer service, luxury and total experience. The attendants truly listen to your feedback (ie stay away from this area, I have dry skin here, my hair does this...) and tailor your appointment accordingly, paying special attention to anything you might have noted. The receptionists always greet you with such care and consideration and are exceptionally kind and courteous when checking out. The facility is 5 stars, top notch and you feel as though you're in such a luxurious cove, separated away from the rest of the world during your experience. Cannot say enough good things about this location and its staff -- truly 5 stars!!!!
Patrick, is an incredibly talented professionl. Everytime I sit in his chair have complete confidence that when I get up, I will feel like a million bucks! This visit was no exception, I am so in love with my new highlights and style. Everyone is always so friendly and helpful, I recommend the Red Door spa and Patrick's services to anybody who will listen!
Outstanding work and services. I will go back again and again for such good people like Helen. Thanks again for your outstanding service, knowledge and professionalism
The atmosphere is very welcoming and friendly.
I came in for an essential massage on Friday evening. Tina was a sweetheart and the massage was very relaxing!
I booked a signature massage for my wife. If you like snooty service and aggressive marketing, then this is the place for you! You’d better be punctual too because if you arrive late, your service is cut short and you still pay full price. Plus if you cancel less than 24 hours before your appointment, you get hit with a fee. All of this info is available only in small print on the confirmation email which is sent, of course, less than 24 hours before your appointment. At least my wife had a good massage.
Several years ago, I was fortunate to have tried The Red Door Spa, and had a manicure and pedicure professionally done by Seda! She is the best, and I have been a regular customer ever since! Seda puts her heart into her work and makes all of her customers feel very special and appreciated. I know that I am only one in many who look forward to the time that i have set aside to come in and be pampered by someone who definitely cares. The spa is always kept very clean, and I feel so comfortable to recommend The Red Door, that just recently I purchased a gift card for my husband, so that he too can experience The Red Door Treatment with a massage by Ben! He now is also a fan, as he felt that Ben did such a fantastic job, that he says he will definitely be back!
It's ok.
Nice manners and very nice people. Plus a big red comfy couch and coffee.
Kathy at Fairfax Corner is the best! She's always happy, cheerful and does wonders on my hair! I tell her the look I am going for, she gives me feedback and then voilà! Exactly what I wanted and perfect every time. Kathy is truly all around a great person and amazing colorist!
NEVER AGAIN!!! SERVICE WAS RUSHED, TOLD I WAS LATE SO I COULD NOT GET MY FULL 50 MIN MASSAGE, ROCHELLE LEFT DURING THE MASSAGE TO GET SOMEONE ELSE, CAME BACK AND SAID SHE COULD NOT. SUGGESTED I LEAVE AND COME BACK IN AN HOUR (I WAS ALREADY ON THE TABLE). SHE ALSO HAD A COLD SO SHE WAS WEARING A MASK FOR PART OF THE TIME. VERRY STRESSFUL EXPERIENCE. TOLD BY THE FRONT DESK MS LEE WOULD CALL ME. NEVER HEARD FROM HER. I HAD A GIFT CERTIFICATE I WAS SO LOOKING FORWARD TO TO HAVING A GREAT EXPERIENCE. SO UNPROFESSIONAL. I HAVE BEEN TO MANY OTHER LOCATIONS AND NEVER RAN INTO BEING DISRESPECTED THIS WAY. THEY WERE HAPPY TO TAKE MY $110. FOR THIS TREATMENT....RUN....
I had a great time. I was a little hesitant about coming in as it is very out of my budget typically to come to places like this. The more upscale locations. I have to say I am very happy with the outcome. I left with my hair looking absolutely amazing. I looked and felt great. Yvette was amazing and had asked all kinds of questions and gave me some recommendations. Which i have taken and things have been going smoothly. The additional umm i forget what she added during my shampoo was a great choice my hair still feels soft, silky and frizz is minimal. The staff was so nice and the atmosphere was just so welcoming. I was so impressed and will be returning.
Sondaz is the best technician out there. Getting service from her from long time. Always pleasing and hard working.
Very nice suite of services with excellent technicians. Nice facility - warm staff. The ladies changing area is small, a bit tight.
I first heard of this place from a couple of my friends and I just had to try them out. The salon is located in a very cozy and calm environment which is welcoming. The ladies are really friendly and welcoming the service I received was top notch. Great job guys.
loved my service.
I don't know why I have waited so long to try Red Door out but so glad I did. My 1st visit was in May for an anti aging facial with Patricia and just came out of there feeling so refreshed and at peace. So, I booked another appt with Patricia for June and the experience was nothing less than superb. The staff is very professional, courteous and customer service oriented. Thank you, Red Door for making my spa visits a very pleasant one.
I called and booked an appointment at 12pm same day. At 11:45 I called and stated I was running 5 minutes late due to unforeseen construction on my street and that I was on the freeway. Jessica was the one that answered the phone and was not understanding at all. She asked what I had scheduled and after stating it was a haircut only she got snippy and told me that the hairstylist who I was booked with (who was also named Jessica - pretty sure it was the same person) had an appointment with an important client that she absolutely had to see on time schedules right after me. Ok, understandable. I assured her I was on my way and would be no more than 5 minutes late. She then proceeded to ask which freeway I was on and tell me that there was no way I was going to make it on time. She then went “Hmmmmmm” for awhile and I told her just to cancel it and I wouldn’t be going in. I didn’t appreciate her tone and how condescending she sounded on the phone. This was supposed to be my first time there and my mom recommended them to me. I will not be booking another appointment simply based on my first impression of their customer service.
So relaxing. Will go again.