Reviews of Eden Med Spa (Spa)

Tiffany McLean

The spa treatment (package) was a birthday gift from my daughter...it was actually first time visiting a spa and Eden Spa made a lasting impression. From the moment you walk in you're greeted by very friendly staff. Since it was my first visit, they gave me tour of the facility. The ambience is amazing. Everything there screams relaxation. During the massages, facial, etc...even in the lounge area there's relaxing music. Between the facial, full body massage, and hot/cold pedicure with stones I left feeling amazing. Even the pasta they serve was great. I would HIGHLY recommend this place to anyone looking for a spa treatment.

Jessica Baez

The message was great and the waiting area was so relaxing!

Angelica Nazario

I go here often, this place Great service, great staff!!! I can't get enough.

Andrea Pena

Very nice spa with good atmosphere easily accessible by train

Shawna Frank

I have been to the Banya about three or four times and it is absolutely amazing.. I love this place.. The Restaurant Zsteamers, is also amazing.. They have the most friendly staff and excellent food.. You have to try their Salmon Special! Very Gourmet for cheap prices.. I love this place and plan to go there every two weeks to unwind.. The General Manager and the Front Desk people are great.. TWO THUMBS UP.

Aricka Mcclinton

It was awesome

Adana Gibson

Fav spa of all time.

kennie morales

My wife enjoyed her meridian massage and that makes me happy. She has been to other massage parlors and stayed this place is the best that she's been to.

Theodore Mullally

So pampered it is hard to believe it is real!

Tammy Soto

I have been here many times and overall experience has been okay. But last night, I have never spoken so much during a massage.... I almost told the masseuse to shut the beeeep up.... OMG

Yoav Erez

For what they are charging, this spa should be a lot better. Had a terrible experience last night when I met a special lady there for a couple's massage. Apparently you have to specify that you want a couple's massage, because even though the front desk understood this was a date (I got there a few minutes earlier to pay and book the massage) they ultimately led us to 2 separate rooms. The whole process was very confusing, once you pass the front desk English becomes rare and the staff is extremely hard to understand. They showed me into the locker room and left me with a dysfunctional locker, I had to go back to the front desk to get assistant, and once they were done helping me open the locker they disappeared again. This happened repeatedly. I didn't know when to put on the rob, where to go after, etc... very confusing and there's no one around to guide you. The Massage itself was pretty horrible. The lady rushed through it and kept her eye on the clock the whole time. I felt prodded and poked at, muscles were not rubbed thoroughly and there was no tenderness or focus to speak of. She used very little oil and there was a TICKING clock in the room that made it very hard to relax. Tick Tock, Tick Tock, Tick Tock.. all the time... Once we were out (and finally together again) they let you relax in these big chairs, mine worked, hers didn't. The entire experience was $150 (including the tip). Definitely NOT repeating again.

Henrietta Benton

Second time here since 2006 and the service is still impeccable..I plan not to wait too long for the next one!

Matthew Reifler

Had a great time for a couple's massage with my girlfriend! Very laid back atmosphere, once you're in they let you hang around and relax for basically as long as you want. When we left there was no indication of a rush at all! We had a nice champagne and meal before and after the massages.

Renee Finocchio

Great place to relax and be pampered

Kasia Mychajlowycz

Great for massage, not great for nails. But massage!

Cassie Shamey

I come here every time I'm in NYC. I always go the same person and it's the best massage I've ever had/ It's also a great and relaxing meal afterward! The ambience is nothing to write home about, but the price and awesomeness of the massage keeps me coming back! :)

Residence Inn

I've been going to Eden for years and they never disappoint. Leon is the best!!!

helene smith

I enjoy my massages and love the large sitting area with the waterfall makes you feel like you are in a little soothing spot outside of nyc

Luciana Martorel

As it name calls, I was in EDEN for a while having a great facial and a very relaxing massage. I will be back several times.

Dax Martinez-Vargas

Helen and May are amazing!!! Granted, I never had a massage from all the masseuses there, but they stuck became my favorites based on their skill and proficiency. I haven't been in over two years now, and wish I had left reviews back when I was living in New York, but everything about the experience here deserves many comments from me for the many times I went. From their waiting area, to their food and drinks served, to their spa area before or after a massage, it's a great spot!

Kimmy Valachi

Absolutely amazing! Great massage and facial. Money well spent and I will definitely be back!

Robert Cook

What a relaxing time from the sauna to the massage to the lunch served in the very men space. Some of the chairs.should be repaired but that is the worst thing I could say. The spa was fam-damn-tastic.

Hershy G

Ask for Ivy for a very good massage.! But the facility is definitely Not a 5 star And when leaving they'll make you feel bad about the 30% tip that you're 'expected' to give....

Chris Birchfield

Great, professional spa with competitive pricing. Massage included refreshments and even a complimentary meal. Will definitely be coming back.

Ran Fuchs

Hidden gem. By far the best

David and Ruthie Wu

I got the Groupon to enjoy the 80-minute essential massage and foot mask with the meal after during my stay in NYC. Love that I got a quick tour of the place before getting ready for my spa treatment. It was great that they were able to get me started early before my appointment. This place is very well maintained. After changing into the robe, I helped myself with some peanuts and water and sat in the lounge, facing the calming water fountain which was in the center of the room. There was a table of crackers and peanuts for the guests to eat while waiting. Stephanie called me and ushered me into one of the rooms. It was 80 minutes of pure relaxation and bliss. Great pressure at the start then more swedish, sweeping motions with the oils. Very thorough scalp and head massage while face down and also face up. The foot mask was good since I had been walking a lot. The stretches were good too and much needed. Stephanie melted the tension, aches and pain. All the options for the complimentary food sounded delicious. I opted for the shrimp, chicken and mushroom pasta and it was a plate of yummy goodness! So glad I found this place. Highly recommended! I wish they had one in San Antonio.

Nicki W

This place was clean and the staff was courteous. Plus you receive a snack with lemon water and a complimentary meal. I will definitely return for another massage.

Damaris Camacho

I went today for the first and I must say I loved it. Everyone is courteous and friendly. Clean facilities. Awesome staff. Food was delicious. Thank you Eden Spa for making my first spa experience an unforgettable one.

jodian thobourne

I took my mom here for her birthday and i loved it. I only had a 30 min message but my mom had more and she had nothing but good things to say. And there was a complementary lunch.

Barbara Lee

My new favorite spa place in the city! A super relaxing atmosphere but a bit no frills, which I love. They have a snack bar with crackers and nuts, tea, lemon water and offer a complementary light meal at the end of your treatment. The massage therapist, Lisa, was great and I loved hanging out in the area with the relaxing water fixture before my treatment and in the sauna after my treatment. Highly recommend!

Christina Boynes

The people are great and pay attention to what you need and ask.

Elvira Njume

The staff are super friendly, saw them on groupon (may have to pay extra for tip and tax so bring extra cash), the woman who does the facials is very good at what she does

Mary Salierno

It's a nice quaint setting. The people who work there are awesome & polite. The massages & services are great. It's not expensive & you usually get a free lunch with your service.

cheryze Brown

I go to them faithfully I recommend this spa to everyone.

Claudia I Rodriguez

Definitely NOT 5 star. One star for effort. I felt as if I were in a nail salon. Extremely overpriced. $300 for a 90 minute deep tissue and 35 minute reflexology. When sitting in waiting room, I had to ask twice how to order. There seemed to be a lot of staff, with no guidance. Not attentive at all. The deep tissue was mediocre. I can hear everyone outside my room. When my deep tissue ended, I asked if he knew I also requested a reflexology. He said it was in a different room, when I asked if it was in a private room, he said yes. It was not - seats were in a circular set up- no privacy. Staff with laundry carts filled with towels were coming in and out. I felt super uncomfortable. Food was so bad. Really disappointing. Lack of bathrooms. Locker rooms were tiny.

Teresa T

Friendly staff, and nice oasis from the bustle of the city. The packages come with a meal that is prepared there. I ordered pasta and it was really salty but good. There are about 4 shower stalls. There are two bathrooms. The massage with May was excellent. If you get a Groupon you'll need to pay tax on the full original price.

Carol Garcia-Petersen

Went during the week for a facial and massage. Staff is very talented and nice, facilities were nice, sauna is a little small.

Luz M

Totally peaceful and clean

Adam Cerny

Every time I visit Eden Day Spa in NYC, it's a glorious day of indulgence and "loving myself more", as they say. The staff is swift, courteous and attentive. I will probably always visit here, as it's my go-to for a day of rejuvenation and relaxation. :-)

Marie Lamarre

Service is impeccable

Avianelle Myers

Love it.... My Fave

Jamie Reynolds

I'm from out of town and it was hard to find a reasonably priced place that wasn't junk. Great atmosphete and clean. I had a very tailored, firm, deep-tissue massage from Alan. Walked right in on a week day while all the locals are working!

Lanna Cheuck

Recently, my 2 sisters and I booked a girls spa day at Eden Day Spa. The spa is beautiful and tranquil. We were taken in right away and changed and offered a light snack including fresh fruit, juice, cheese and crackers. We then had amazing massages for 60 min. Julia gave me one of the best deep tissue massages that I have ever had. Afterwards, I ordered the pasta dish which was delicious. My other sister ordered the tuna fish sandwich with a side salad and we devoured our meal which was included in the price. You can't beat that. Afterwards, we went into the sauna and relaxed for a while before we left. This spa is definitely well worth the money! This gets my highest recommendations and it is perfect for anyone who needs a spa retreat!

Junia Senatus

I'm going to be honest... this place is in a great location (soho) which drives in multiple clients. Great location i just wish I could say the same about what happens inside. The service is o k truthfully you can find something wayyyy better for the price... MY PERSONAL ITEMS WERE STOLEN OUT OF MY LOCKED LOCKER (They provide fob keys which makes it fishier, cause only workers & myself could access). PLEASE, SAVE YOUR TIME AND GO ELSEWHERE. Plus the food is horrible. SAVE YOUR SANITY, TIME, AND PROTECT YOUR BELONGINGS by not coming here. Eden made me feel the complete opposite of relax.

sarah d

RIPP OFF PLACE ! Our experience in Eden Day Spa was not HORRIBLE due to staff that are more interested in your money than in your well being. We purchased a 3 treatments combo in Groupon, the spa haven't mentioned on the deal that the taxes were not included. Tips were 50 % of what we paid as they are asking you to tips them on the original price of the treatments. They also said you can choose between different type of facial which wasn't true either as the lady told me she can't do the deep cleaning without a 40$ extra serum. The therapist which was rude to me, keep arguing with me saying that I really need it and I should pay the extra as my skin doesn't look good. After I refused several times her extra services she told me that she will do the regular facial, adding that: "As you don't want to pay, I will offer you to apply a mask for free". As mask is a must on every facial, I found it very ironic. Moreover the mask is a sheet as the one you bought on every supermarkets, what a disappointment ! I found the situation very inappropriate as I came there to relax and I had already purchase the treatment that i wanted. Moreover the treatment place is not the right place to discuss money. The place was not very clean either and I was not tempted to put my feet in their shower. The meal that they offer us was a kid portion of noodles with 2 slices of zucchinis and mushrooms with no taste. That is the first time I am so disappointed by going to a spa, I will never go back.

Samsam Lam

I like carol very much. Place is nice It is totally a great place to go.i would recommend carol for your massage and facial. The massage on my neck while I was doing my facial was wonderful.my neck pain is gone .and I love the clean feeling of the back waxing

Kelli B

I’ve been coming here for over 10 years and the service is on point. The staff is very professional and know what they’re doing. If you want to go somewhere that isn’t packed with a bunch of patrons and is actually relaxing, come here! Did I mention you get a meal with your massages?

Polo don

It's nice there

Gerri

Come here regularly , massage is always on point and sauna is usually empty. Relaxing atmosphere and good atmosphere.

TANYA MARTIN

best spa ever and affordable

Chigozie Mbamalu

Had a wonderful first time experience, my spa lady's name was Sam. She was polite, patient and attentive to where my body needed the most pressure. She and i got along very well and share talks about ourselves. The place was clean, highly staffed, especially considering the time of my appointment which was at 9:30am. I bought a groupon package for this place so i do feel like it was definitely worth every penny. I will certainly be back.

Pascalita B

I love this llace, so relaxing.

ilse daehn

Always fantasy experience

Tanya Dupree

Love it.

PBiLuxuryHomes Anne LoGiudice, PA

Excellent facial by Michelle and excellent massage by Annie. Highly recommend!!

Bernadette Archie

Awesomely delicious!! Felt sooo very relaxed... Two days later and I still felt great!!

Tuan Le

good

JoCee Porter

Had a great experience here. My husband and I went for a couple's massage. The schedule is, check in, change into robes. Next head to the couple's massage room, they leave you in there for 10 min to enjoy champagne and some snacks. Then we both got a massages for an hour. At the end of the massage they took our lunch order (we got pasta) and gave us another 15 alone time to finish the champagne. After, we went upstairs to the relaxing lounge area and ate our pasta. It was a very peaceful relaxing experience. The massages were good (not great, but good).

Vladislav Valentinov

I know they do their best but the service is just not good probably due to rent price. The place looks like falling apart, and they even dim the lights quite a lot so you wouldn't see it. It's cold and unwelcoming in the lounge area. Couples massage offers fruits; here's what you'll get - two tiny slices of melon, two tiny slices of pineapple from the can and two grapes. Complimentary sandwich at the end consists of two toasted slices of bread with canned tuna... cheap. Massage was painful but I won't complain as it was probably just us (we both are quite thin). I wish them well, they are good people, but the space deserves not more that three stars. Update: got a call from them asking for details of my dissatisfaction. That's good, it shows that they care about business, and are willing to improve. Hope they do, but call prior to your visit, so you know for sure what you'll get.

Nick Graham

I truly enjoy my spa experiences here. This is a soothing spa located in lower Manhattan. The multilevel location is well lit and clean. There is a reception area just as you walk in. After checking in, the staff offer you slippers and collect your shoes. There are automatic lockers that can only be unlocked with a key fob. My first service was the body scrub: the massage therapist was professional. They follow up with a wonderful table shower. Next, the European facial was relaxing and thorough. They sometimes offer a variety of deals online (which can include a delicious meal). After your services are complete, you relax in massive leather chairs surrounding a fountain. This experience is worth the effort to find the location.

Jessica Willman

I dont like how you have to go up an elevator each service but thats just new york. Locker rooms are small but service is wonderful. Scrub is vigorous and takes ALL the dead skin off. If youre into firm pressure just note thats considered medium pressure here. Massage would have been too deep if I hadnt spoke up. Overall good massage, open atmosphere in lounge, and robes with slippers for comfort.

Paula Smith

Awesome!! The relaxed ambience of the spa, coupled with the background music and service made my experience worth the trip. Can't wait to go back!

kristin gettleman

Booked 3 services on my last night on vacation. A Body wrap, 90 min swedish massage and a pedicure. Hands down the best services I've received.

SHAY 4KELLZ 4LYFE Wills

MY ABSOLUTE #1 GO TO PLACE WHEN I NEED PAMPERING!!!

Roxann Felder

Eden is my favorite spa I been going there for 7 years and every time the were very professional and friendly. The meal is a bonus.

Eliza l

I went to Eden for a 60min REFLEXOLOGY MASSAGE with stones and it was the most relaxing time I have had in a long time I recommend this place to anyone looking to take off there back all the stress of the day and work.

Michelle Wild

I received a spa package from a friend for Eden spa, that included 1.5 massage, mini facial, foot wrap and lunch. The space is an oasis from the hustle of NYC. Warm lighting, comfy chairs and lots of plants. I was greeted with a smile. Snacks while you are waiting for your treatments, a juice bar and lunch was super yummy and healthy. Each treatment was great, and probably going back from a full facial. I highly recommend this spa

Moshe R

Nice relaxing place

AJs Wigs

Wow good experience but when asked to back off the pressure on my massage it was seemed to be taken offensely... But when I said could I add hot stones she seemed to be better again and it was wonderful.

Mavel Saldi

Facilities are good. Nice lounge ambiance. UV sanitized towels and hair brush. Good facial no red marks after extraction. Excellent essential massage targeting pressure points with Lava stone massage on legs which was new for me. My reaction was "Oohhh wow!". Complimentary meal was nicely flavored. Best part was the November promo thus it only cost me $138!!! 5stars definitely!

Johnny Anglero

It's a wonderful place and soothing. With plants all around. And they feed you before you leave the establishment. Wonderful massages.

Anastasia Garomo

Little piece of paradise in the City

Denise GarrettDowers

I love this place! Always a relaxing, rejuvenating experience!

nadine chaney

I had the most relaxing pampering experience. This was my first massage and I would recommend all my friends to try. The facial and the 80 min essential massage was the best my foot reflexology was good but 30 min wasn't enough! The staff was friendly and professional. I already made my next appointment for my birthday see y'all soon!

Anita Miceli

Got the best Facial I’ve even had. So thorough! Every pore is clean. Super professional. These ladies know what they are doing. Sherreen made me look And feel beautiful. I did Collagen Facial. Plump this face up! Lovely hand treatment, arm and hand massage during the Collagen treatment time. Super relaxing. Had the Sugar Scrub after the Relaxing Tub soak. Tub looks like the old Western movie barrel tub, bigger of course. Was filled with Rose petals that smelled beautiful. Stephanie was my Sugar Scrubber. Very relaxing and gentle. I def lost a pound in dead skin cells.

125silvina

love it!

Y F

first of all, it's over priced even on groupon! I paid over $100 plus tax plus tips for a massage and foot exfoliate. anywhere else in manhattan, mostly $60 for a package on groupon. So I paid more than double. My so called foot scrub actually is lower leg scrub and I felt painful the sand they are using. body massage is ok. no wifi. no internet. only tiny sauna room. so called meal food sucks and cheap. I only got water and almost plain noodles. I skipped shower in this place because I am concerned of hygiene and water pressure. It doesn't look pleasant. Be aware: this place looks nothing like you saw in fine pictures. It's deceiving advertisement. It is a run down business. the environment gave a poor vibe. cheap cluttered setting. you can get so much better experience by adding $10-$20 in a 5 star hotel. It will be a never go for me in the future.

Natasha

Very overrated Eden should be changed to "Finesse" Spa. Items were stolen from me. Their service is mediocre compared to the location.

Dominique Elise P.

My massage and my food were awesome. I left so relaxed.

Stephenie H

Always a great experience

Karina Lara

I had an amazing time here. I literally spent my entire evening here because it was SOO relaxing! I took my mother here for her birthday and she also loved it she was so happy. She got a facial and she was GLOWING they finished her facial. We also got full body massages, and a mani and a foot stone massage which was all in a package for a really good deal for the both of us. I definitely recommend it to anyone. The staff was really nice, friendly and helpful. They were not racist or judgmental at all. (ive had negative experiences at other spa's who will literally make you so uncomfortable you want to run out) The only reason why I didnt give them 5 stars is because I was separated from my mother the entire time so I barely got to spend actual relaxing time with her im not sure if its like that when you buy a couples massage... but overall it was an exquisite experience! Would most definitely come back. Thank you Eden Day Spa!

Eden Ferrer

The people here are very nice. But besides that, the facility is not five star. I would say it’s a nail salon vibe with similar decor but just larger. I went in feeling relaxed but when I got to my facial, the lady started trying to up sell me which is awkward and frustrating. I told her no I don’t have money for that and she continued to try and up sell me more. I get it, it’s their job, but don’t do that when someone in laying on a massage/facial bed relaxed in dim room. My massage was extremely mediocre. Half the time the girl was using just one hand and I also felt bad for her because her stomach kept growling. But the worst part was all the noise and talking in that hallway the entire time. At first I thought it was going to stop but it went in for the entire 70 minutes of my massage. It wasn’t just whispering and foot steps, it was like a broom hitting a dustpan super loud and some other cart or something rolling back and forth. Literally right outside of my room. The meal was just ok. If you’re hungry you will eat it. It’s a nice gesture. Even with my groupon you end up paying a sales tax and then they pressure you into a 20% tip when you are paying. My ladies were very nice but I wouldn’t say it was worth the price I paid or 20% gratuity. For the quality of massage and all the noise it makes more sense to go to the walk in spas that do a $45/hour massage.

Brian Lancaster

This is the best place to get a

Rachel Demarais

Terrible. Don't waste your time. Way overpriced for the setting. I'm not understanding the people on here giving great reviews - like hello .. have you never been to an actual 5 star spa?? This place is far from nice.. not relaxing. Food wasn't great. Scrubs and massages felt like the workers were trying to seduce you - very weird. Not relaxing or enjoyable. I will never return & you shouldn't waste your money.

Angela Judy

I'm a massage therapist and small spa owner myself, so massage is always my top vacation priority. The facility was nice, clean, and relaxing. The staff was pleasant. I booked the signature massage because of the combination of techniques it would use. The massage was good, being that the business is classified as a Med Spa, I expected a massage catered to therapeutic needs with a touch of pampering. That's what I got, but not in a combination catered to my individual needs; I believe there may have been a specific protocol routine for this massage. There was no intake form to fill out and no pre massage consultation. I was just told to get on the table. I decided to wait a few minutes to survey the therapists skills and natural intuition to find areas of tension. The back portion of the massage was fairly thorough with adequate pressure. She occasionally honed in on some active trigger points, but only briefly before moving on; it was a little back and forth from one area to another and back again, but over all I was satisfied with the back portion of the massage. I mentioned in conversation that I was from out of town and feet and legs were sore from walking, and that I'd recently tweaked a muscle in my neck. She told me she'd been doing this for 16 years, to trust her, and that they were a very famous NY spa. These areas were grazed over with little pressure. After a brief posterior neck massage, I asked if she could do the front of my neck. She asked if I wanted more neck and did mostly the same thing she already did to the back of my neck again. At this point I realized there was a a bit of a language barrier so I let it go just enjoyed the pampering. It was still a nice massage and experience; I will definitely return and would be happy to see the same therapist again(Annie), but I recommend to anyone seeking specific therapeutic work to call ahead to express their needs. I booked on-line and did not realize there might be some communication issues with the therapists. I'd also recommend to the business, the use of letter sized laminated body charts for clients to circle with a dry erase marker the areas they'd like their therapist to focus on.

AAA DDD

Amazing ask for Sam she is amazing.

PipimiAllen2018

Awesome

Princess Awa E. Zadi

My all time favorite place to chill!! Even though it is a long distance walk from my place, the atmosphere, the music just make you forget about all of your worries. Please get the deep tissue massage you will not regret it.

Michelle Bolton

This is my go to spot after weeks of intense work out or when I need a few hours to get away from my family. The service is impeccable and the place is clean and beautiful!!!

Tarina Desai

I had a great experience here! Everyone was so friendly and Dr. Lanna was so nice, she made me feel really calm when I was nervous about getting my lips done. She did an amazing job! I’ve gotten so many compliments on my lips and now others want to get theirs done. I wish I could fly to NYC to have her do my lips every time!!

Connie Lau

I had a Great massage and was surprised at how good the pasta dish I got was. Got a Groupon so didn’t expect much but it was great value considering how good the massage was. Place is fairly small, rooms and locker room are small but if you’re just looking to relax then it’s more than enough

Lolet Ahyee

Extra detail with service and tranquil serenity rest area

Olhae Martinez

Ladies are very good at their jobs. Great recommendations for my skin.