Reviews of TRU salon + spa (Spa)

Susan Annunziata

Tru lives up to its excellent reputation for quality services. Everyone who works there strives to give their clients the best customer experience. I love going to Ashley. She can do it all--from color and cut to waxing and nails. Most importantly, I have very fine hair, and Ashley knows just how to cut it so that it looks thicker. The products she has recommended have greatly helped to strengthen my hair.

Dung Le

I LOVE THIS PLACE ! I've been working out 5 times a week so my shoulders, neck and back really hurt. My husband said I have a lot of knots and tension in those areas which is why I feel so uncomfortable. I was going to make an appointment at Despasquale in Morristown but they're not open on Sundays. I called True Spa because it was near to where I work. JR handled the phone call and she was super pleasant and friendly. She told me that the day was booked with massage appointments. When I told her about my troubled areas, she said she would squeeze me in for a half an hour massage which was perfect! It was better than nothing at all haha. I received my massage service from Diana and let me tell you, she is REALLY good. I had a great experience with her and she was helpful. After I left, I felt rejuvenated and relaxed. My shoulder pain was alleviated which was a nice surprise. I will definitely be coming back in 2 weeks for another relaxing session.

Rebecca Fine

I've had positive experiences with two different stylists at Tru. They both listened to exactly what I wanted done to my hair. The staff there is very nice. I always feel relaxed and pampered there. The price is a little bit higher than some other salons but not too bad. The atmosphere and nicer decor is worth it.

Alisann Durham

Very nice place i love the atmosphere the staff is so nice most certainly i place you should go to pamper yourself

Sara Hewi

Came here for a hot stone massage and it was AMAZING. Highly recommend

Alexis Wallace

I love getting my hair cut here. Its a hair cut that makes you look good weeks afterwards.

krsshpr

John McGowan for cut and style — That’s all you need to know! His other half, Alexandra, is just as amazing. Kristin for wax services. The staff is the best and the salon is beautiful.

Amy Dahl

I've been looking for a great salon in this area and FINALLY found it at TRU!! Needless to say, I'm thrilled! The service was excellent, the cleanliness exceptional, and the stylist who did my hair, Kim, listened to me carefully and did my highlights EXACTLY the way I like them. I would recommend this spa to anyone looking for a good, quality service at a price consistent with the market in the area. Tip: They have a blow out bar with tons of products if you don't wish to pay to have them blow out your hair.

Hallie J Swerdlin

I've been going to TRU Salon in Branchburg for some time now. I have complete faith in Joan for color and cut. Today my visit was very successful with color and the hair wash was truly perfection. To top it off, I did some holiday shopping among the jewelry and accessories.

Charlie Bahr

They quoted a price for my daughter and then jacked it up by $60. Really?

Kavita Mehrotra

Very very rude, insensitive, unpolished front desk hostess named Kira, who was arrogant, dismissive, and refused to take a message for call back for the senior stylist John even though I have worked with his suggestions and service for several years. I can't imagine why they put her there, but it is this kind of people who drive business to the ground. No wonder people are leaving this place: this kind of customer service completely eclipses the talent that may lie there. Take my advice. Go to a better place.

Linda S

very happy with both my facial and highlight today but disappointed in how my transaction was handled....had a "new client" 25% off coupon for a service different then my first visit (haircut) which I wanted to use today since I was getting a facial...initially forgot to give the coupon when checking out so asked if they could void the transaction and complete again....the desk girl went to check with someone and returned to tell me no I couldn't use the coupon as it already had been used....my immediate response was to stop and think but I was certain I had not used it previously....after a little investigation it was confirmed that no, I had not previously used it but now I couldn't because it should have been used on my second visit, which this was not...I was a little disappointed because no where on the coupon did it say it needed to be used on the second visit...it simple stated to come back soon for a service different than your first...when I stated this I was told it was "implied"...should I also then feel it was "implied" I was called dishonest when told I had already used the coupon?....never once was any attempt made to appease the customer or rectify the situation....BAD business dealings!

Noura Jalkh

Fantastic Salon! I went to April, and she really truly listened to me when concerning my hair and my different worries, and went with a good, solid cut and recommended great products for me since I do not style my hair much. Loved it! This is the second time I've been there, and my overall review is complete satisfaction with this salon! Great stylists and crew!

tana shelton

Great salon and spa. Super location and amazing staff@

Karen M

Natalie is wonderful!

Mindy Buckner

I love tru. It's close and I always feel like a million when I leave

Thomas Trexler

I had an apt at 2:30. I received a phone call at 2:15 that my stylist was running behind by 30-40 minutes and asked if I could come later that night or the following day, which I couldn't do. I told them I didn't have a problem with her running behind and could come 30-40 minutes later. I was then told that wouldn't work as my stylist had an appointment at that time and that if they put me in the spot they would have to push all of her appointments back. So I questioned them that they were taking me out to fit the schedule, but no one else and the receptionist agreed. If they had openings later that night, why didn't they just call everyone and ask them to come a little later? I assume that I was taken out b/c I was a men's haircut, which is cheaper than a woman's haircut. My stylist was awesome; however, I will not be going back here based on this.

Ann Rhoades

Great staff and lovely decor

Kavita Devgan

I have to say, I have been going to this place for a while and its conveniently located close to my home. But today, I went in for a hair cut and took my 5 year old daughter with me who was just absolutely adorable. I am honestly saying she was very well behaved, she did not make a mess, cry or distract or disturb anyone. April who did my hair was awesome and loved chatting with my little girl while cutting my hair and my girl who is a true princess loved watching mommy get a hair cut. Yet at the end, the girl at the register (didn't catch her name) told me they don't allow kids for safety reasons because they have concrete floor so for next time, I should keep that in mind. Are you serious? for safety reasons? because of concrete floor? Walmart has concrete floor and so does any supermarket. will they stop allowing kids because of that reason? I can understand if she said kids can be distracting to some customers but i wouldn't take a toddler or an infant with me anyway. We are talking about a 5 year old who goes to school and is well behaved. Are you telling me if I wanted to bring her in for a hair cut, you would deny me the service? I don't know I just found it was unnecessary for her to give me a lecture on kid safety! other than that, I love the girls there who do my hair and they do a fantastic job. I am just a bit turned off by someone telling me off like that after I paid a hefty amount for a hair cut (lets be honest, place is a bit overpriced) and leave a generous tip!

Jodi Vander Veer

Very close to my house. Always friendly front desk and April is the best hairdresser I have seen in many years!

Donna Pezik

Going to TRU for me has always been a very enjoyable experience from the friendly greeting by the receptionist, to getting my hair washed by a thoughtful person and lastly getting a great cut as usual from my very talented stylist, John. I wouldn't go anywhere else.

Kristen Montilone

What a nice salon! Everyone there is soooo friendly and helpful. Haley is awesome- she took the time to really understand what I wanted and I left with a beautiful cut and color. I'm so happy to find a new favorite salon!

Kim Walters

Have been using John for years. I have had different styles and he always does a great job.

Anat Anav

Wonderful treatments, great staff and lovely hair salon!

Liza Norton

This is a beautiful salon with an exceptional staff!!! Got a massage by the wonderful Danielle and I recommend her to everyone she was so caring and professional all while providing great services, I absolutely enjoyed my time here and I can't wait to come back! I highly recommend this salon to all my friends and family 5 stars!!!

James Wittel

I went in not knowing what I wanted done. All I knew was that my hair was bad. I told Jonny (not sure if that’s how you spell his name) to give me something that would take almost no effort to maintain and be good for “The Corporate Environment”. I got exactly that. I am very happy. The wait was short. All the people that I interacted with were very nice and helpful. Cons – It was a little expensive. I guess like in all things you get what you pay for. All in all I will be going back next time I need a haircut.

Cindy Knowles

Always so accommodating especially on Sundays when everyone else is closed. So great to have that option with my schedule. Beautiful salon and always a great experience. My favorite stylist is Ashley who always does an amazing job but they are all pleasant and all very good. Love their boutique items as well. I’m not usually one to shop in my hair salon but their items are very nice and unique.