Reviews of Cassandra Salon & Spa (Spa)

Charlotte Ford

I am a long time Cassandra's client. I love the staff so very much and they go out of their way to help. I sometimes have a challenging schedule because of my job and they always make it work for me. I always leave feeling beautiful and educated because Kim D ALWAYS takes a few minutes to go over styling tips with me.

Jennifer Antil

The atmosphere is friendly and relaxing. Angie was the perfect manicurist. She made my daughter and I feel very special.

Kristen Pratt

Friendly staff fair prices

C Tonseth

From the efficient front staff to my stylist Kristen Atkins , I feel my treatment is the best. Kristen is an excellent colorist and stylist. I love going to see her. I always know I will leave with great color and a great cut. My only observation is how loud the salon gets when really busy... if there is music playing you would never hear it. There is no sound absorbing anywhere. Also I think the salon's sweeper could be more efficient... hair was everywhere on the floor.

Angelee Marie

I went here for the first time today because I want my hair a little shorter and I wanted layers which from experience with bad hairdressers could be screwed up easily. I went on google and looked up reviews for places close to me Cassandra popped up so I decided I'd check it out. I was almost turned away by the price which were high than I expected but the experience of the stylist and the facility's environment makes it well worth it my hair looks best ever!

Nicole Boucher

See yelp review for more details and the pic of initial color that owner Sandra said wouldn't fade but then u see the pic 5 weeks later with severely faded uneven hair. Positive pic is from amazing salon and stylist who fixed it. Go to Mikayla at Terra Salon. Stay away from everyone at Cassandra's. If they treat clients of 17 years they way the did (not to mention on who always tipped over 20%) how are they going to treat everyone else?? Kristin Atkins was great when she loved what she did and was passionate even despite her high level of unprofessionalism and lack.of.empathy. almost every time I came iin she would tell.me how she couldn't stand her next client for reason x y or z. I'm not naive so i know she would tell the person before me every reason she disliked me. Eventually it started to feel like I was a burden getting my hair done. She was pretty clear how unhappy she was to be there. Gave her slack after her ex died over an over dose but if u want clients to keep tipping $100+ per visit FAKE IT. IN CASE YOU'RE NOT AWARE THAT'S WHAT EVERYBODY WHO WORKS IN THE CORPORATE WORLD AND EVERY OTHER TYPE OF BUSINESS HAS TO DO BECAUSE UNLESS YOU WORK FOR A SALON WHERE IT'S A BUNCH OF WOMEN'S WHO CONSTANTLY CAUSE DRAMA SANDRA OBVIOUSLY THINKS THAT'S COMPLETELY NORMAL BUT KRISTin YOU HAVE BECOME THE MOST SELFISH SELF-CENTERED EGOTISTICAL ROTTEN PERSON I'VE EVER KNOWN AND AT FIRST I GAVE YOU THE BENEFIT OF THE DOUBT BECAUSE I FELT BAD AFTER WHAT HAPPENED TO LUKE BUT YOU AREN'T RUINED MY HAIR AND THEN YOU SENT ME TO SOMEBODY WHO IS COMPLETELY UNQUALIFIED TO DO MY HAIR LEFT THE GLAZE ON FOR 45 MINUTES SO I ENDED UP WITH BLACK HAIR AND THEN TO TOP IT ALL OFF WHICH MY NEW STYLIST IS GOING TO SEND ME PICTURES OF IT SO I CAN POST IT ON YOUR SITE ON THE BACK OF MY HAIR in back 2 incense shorter Now because Sanda refused to reimburse me for that last visit I've filed a case with small claims. My lawyer is now pushing 5k due to all the damages, gossiping (Sandra doesn't even know which of her employees have come to my rescue to testify) but will now hands down cost between 5k and ok. Sandra you had every opportunity and y0oh failed a client of 2o years and coddle the former shinignstar Kristin who could care less what her clients look like. BTW also so professional when Kristin tells me about her old client who wants to show her pics of her grand kids and kristin told me for 20 min how much she hated it. Basically Sandra and Cassandra's Salon and Spa dare invincible and that nothing will ever take them down but I'm hearing plenty of stories in response to what I've posted on Yelp as a result of my experience and I have filed a Better Business Bureau complaint as have five of my friends and one of my family members who have had their hair done and I'm also filing a small claims against them for a lot more money which includes the amount that it cost to fix my horrible hair when they could have just settled this by reimbursing me for the awful job

linda rousseau

I can't imagine ever changing hairdressers again :-) I have a talented hairdresser named Donna Dionne, but they all appear to be good there

Jennifer Schelly

Beautiful spa with hair, nail, face and body treatments.

Mary Ann Picard

Was totally scammed by stylist and management. Quoted about $120 but was asked to pay well over $200 at checkout. Management had to get involved and they tried to cover for themselves and make it better but definitely questionable business practices.

Loreen Dwyer

I say Kathy, Elaine and Linda. As always they were the consummate professionals. Kathy was wonderful to find time to do shellac on my nails even though it was not scheduled.

Mary Lewis

always a great experience.

MRC

Very good stylists

Karen Thoman

Wine, hair wash, cut and style- who could ask for more? Stephie is great!

Will Neault

Great spa services and has locker rooms similar too what a big hotel spa would have

Barb Young

Exceptional service

Lauren Kennedy

I have been seeing Steph at Cassandra's for a few years now and have nothing but great things to say about her! I had my first highlight done by her last night and it came out better than I could have ever expected. Only place I will get my hair done!

Eleanor Sargent Tucker

I have been to Cassandra Salon & Spa twice now for lash tinting and eyebrow maintenance and I am hooked. Everyone is so nice, the salon is gorgeous and comfortable, and the prices are extremely reasonable. Before I moved up here, the same girl had been doing my lashes for years and I was devastated to leave her. But after just two sessions with Jillian, I can honestly say I've never had such a pleasant lash tinting experience. Highly recommended!

Shelley Rusinski

I’ve been going to Cassandras’s Salon And Spa for over 20 years. Every experience has been nothing less than special. Kristen Adkins has been my stylist since the beginning and not only does she do phenominal hair she treats every client like royalty. Here’s to another 20

Bill Sorensen

I took my teen daughter here and they made her feel as beautiful as she looked. The level of care and service was unlike anything I've experienced. The waiting area is also very comfortable and I was offered drinks and checked in with regularly. A true customer service focus was evident throughout the entire appointment.

J D

Beautiful salon, friendly staff.

Lia Rush

Got my brows threaded by Elaine recently, they came out great and I was super happy with the experience. I'm very visibly Trans and I never felt unwelcome or treated differently. Will definitely come back!

Rachael A

I’m new to the area so needed a new salon. I live relatively close to Cassandra’s so after looking at there website I booked a wash, cut blow dry. They booked me with Marie who was a professional and wonderful person. She referred me to Nicole for color and as I was asking for balayage. And since Marie only works two days a week I went with Nicole a few months the after. The atmosphere at Cassandra’s with beautiful, trendy and comfortable. Everyone who works there is pleasant very helpful. I saw Nicole and she gave me a cut and balayage color, I wanted a big change and she made me feel comfortable and beautiful. Nicole loves what she does and is fantastic. I’ll never go anywhere else.

aashna jhaveri

I got my hair and makeup done for preceding shoot. They did an amazing job and I would recommend for special occasions. As a person who doesn't put much makeup , I was deeply satisfied with the services.

Jim Considine

What more to say, glass of wine to relax, scalp massage shampoo and a great haircut.

Martha Jaramillo

Prompt excellent service. Great results.

Crystal Farley

I absolutely love Cassandra Salon! Carrie is my stylist and she is incredible.

Johanna Lewis

Lori Holland is awesome with curly hair and color.

Sarah Stone

I had acrylic nails for over a year now and Nelly has been diligently taking care of them for me since she joined Cassandra’s. When I was repeatedly breaking them the past few months (I am extremely active in the summer), I decided to take a break from acrylics. Nelly soaked them off and my natural nails were Perfect! She is an amazing artist and I am so lucky to have her!

Jennifer Duffy

I had an appointment for my wedding reception (after a destination ceremony) at a different salon and when I showed up, they didn't have a record of my appointment anywhere! They grilled me (like it was my fault) and then told me I’d never get another appointment and to come back later and they'd "try" to do my hair! I was freakin' out! Thankfully my sister in law recommended Cassandra and I called them and told them my story and they told me to come on in for both my hair and makeup! The place itself is beautiful and clean and all the people at the front desk were so nice and friendly. They had some amazing clothes and other accessories to browse while I waited. I was there only a couple of minutes before they called me in. I wish I could remember my hair stylist's name (it may have been Kate) because she did an awesome job! My makeup artist was Chris and he made me look amazing (even in the HD pics the photographer took)! They were both super nice too. I can't thank the Cassandra staff enough for saving my day, and I will definitely be back!

Kerry McCord-Morelli

The staff at Cassandra's is by far the friendliest group. My hairdresser Lori is amazing and takes great pains to ensure my hair is exactly the way I like it. I couldn't be happier with Cassandra Salon & Spa.

Ruby Jones

I went in yesterday to get my hair colored and it didn't come out quite the way I expected however I went in the next day and they we're apologetic, gave me a full refund and 50$ credit. I believe the mess up in color was an honest, one time mistake and they genuinely care about their customers. Would go back again

Taylor Murphy

Found Cassandra Salon and Spa when I moved to Nashua a couple of months back and I have been obsessed ever since. Amber does a great job with my color & cut and I just had a facial with Mary the other day. I have been impressed with all of the services the salon/spa has to offer and I will continue to go to this salon/spa time and time again.

Frances Brooks

Outstanding in all aspects!! Lucky to have such a wonderful spa outside of the city. City spas don’t hold a candle to Cassandras ❤️

Veronica Ava Barnett

When I decided to got from long hair (middle of back) to pixie short, I looked up the best hair salons in the New England area. I was even willing to drive as far as NYC, just to find a good stylist. I had never had short hair in my life, so if it was going to be cut short, I wanted an experienced and capable stylist to be SURE my hair wouldn't be dramatically different AND botched up. I did an in-depth internet search for good salons. Luckily, Cassandra's was only an hour away, in Nashua's and they had been repeatedly named Best Salon in New England. Laurie cut my hair. I really liked Laurie a lot. She was not the typical superficial brainless blonde that I always thought of when I thought of hair stylists. She was very conscious, intelligent and thoughtful. I liked her immediately! She was so excited to be cutting more than a foot of hair off. She took her time, she was so enthusiastic, and even consulted with a few of her co-hair stylists to be sure I had picked the right cut for by face shape. All of the employees had been curious about what I was gettting for a cut and so ecstatic when I told them. The other stylists seemed even a slight bit envious of Laurie being the one to cut my hair. I felt so at home and welcomed. I felt like I was more than just a customer. Everyone seemed eager to meet me and to provide the best quality service. They treated me as if I had been their highest paying customer for years, or as their own sister. Overall, Cassandra's Salon is atmospheric of a environmentally and culturally progressive salon and spa. It's the kind of salon and spa you would except in San Francisco or Boston. The only area lacking in esthetic appeal is the architectural design of the building and the pricing. Word of advice! The more experienced stylists are not necessarily the best stylists. A year later I had come back for a new style. Choosing the artistic director, I expected similar treatment, but I found him to be disinterested and not careless, but less careful and focused than Laurie had been. Though he did a good job, it was not worth the extra money. I think I would have had a better experience with Laurie.

L O

The staff is wonderful.

Lauren Furtado

If it was just for waxes and spa services (i.e. massage and facials) i would give it a 5. I love my girl Jillian who does my waxes and facials. Ive had great massages and Chris is the best makeup person. For hair i have been to many different stylists and haven't been impressed with any of them really. I have had some not good make ups done (ones that chris didn't do). Because of those reasons my rating is a 3. appointments are never on time but i find that is the case in many salons. go for spa stuff, find some where else for hair.

KCHARRON77

Always a good experience 20+ year customer

Andrea Charland

Just an FYI- Brittany Bartolucci's review is misposted...she is reviewing Cassandra Salon & Spa in Florida not the one in New Hampshire! They are not affiliated. Cassandra Salon & Spa in Nashua, NH has been in business for 30+ years by the wonderful owner, Sandra Vaillancourt!

Joan Schreiner

Love it. They jobs are top quality. Love doing my eyelashes there but unfortunately moved to far But if you are doing eyelashes and you looking for a great place this is THE PLACE.

Julie Head

Debbie Parent, she is awesome. She did a great job. I'll be coming back here again.

Christina Simms

Absolutely perfect, will never go anywhere else again!

Ruth Buxton

What's not to love about Cassandra's? Everyone is very friendly, extremely polite and as helpful as they can be. Although Cassandra's is high end and very professional, you are made to feel welcome and like part of the family. I have tried many of their services and have never been disappointed. The quality of everything they offer is done way above any other place I've ever been. The men and women of Cassandra's certainly keep me coming back time and time again. Trust me, you will truly enjoy anything you make an appointment for from the vast array of services to choose from. Trying to find the perfect gift for someone? This is my go to place to buy a gift certificate and have always been thanked many times over by the people I give them to. I would give 10 stars if I could!

Noah Smith

very friendly

Patrice Chassagnade

Kim is by far the most amazing and talented hairdresser there is! She will give you a fabulous head massage while you receive your shampoo! A real gem!!!

Lisa Difazio

Great hairdressers

Kim Buck

If you are looking for seasoned stylist who continue to learn the latest styles and colors, this is the place you want to visit..

Debra Christiansen

I have been going to Cassandra's seeing Kristin Atkins for almost 20 yrs! Kristin is an incredible stylist and understands how tricky is to color my hair and bring back my natural red color! I get compliments on my hair style & color all the time! The staff is super friendly and knows me by name. Will never leave! <3

Julia Metzler

I've been using both the spa and salon services here for years, and I couldn't be happier each visit!

Sue Weis

I've been going to Kim at Cassandra's for years. She is not only a magician when it comes to my naturally kinky, yucky hair, but, she's an amazing person inside and out. The front desk staff are all friendly and fun and I look forward to each and every visit. Thank you Kim, for being the very best at what you do!

Beth Charland

If you are looking for hi-end services without the trip to Boston or New York, this is the place to go. I've had everything from haircuts to Eyelash Extensions. Each experience was equivalent to the same service I've had in Boston or New York. Everyone was very warm and professional. I would highly recommend Cassandra Salon and Spa to anyone looking for high quality services!

Liz Pratt

This place is great, its very relaxing and beautiful inside. The stylist are all so talented and very friendly. I highly recommend Cassandras Salon & Spa.

Lyndsey Fisher

I've had my hair done by several stylists here and never once had a bad cut or color. Very friendly staff too.

Ashley Barton

Not impressed at all. I went to Cassandra's to get my natural nails painted and after one day they’re all chipped. Also why on earth do they think it’s okay to charge $25 for regular polish (not even gel) on natural nails??? She rushed through the entire process. Never going here again.

Diane Ganong

As always, Kristin is the BEST!!! Over and above my expectations!!

Melissa Raffone

Beautiful spa and the staff is so friendly and knowledgeable!

Linda Poulin

I have been going to this Salon for 25 years. On occasion I had tried other salons but I always went back to Cassandra they are by far the best Salon and Spa. I'm sure everyone in there is great but the two that I have used are Giovanna Timberlake and Michelle Ungaro. My two favorite ladies

Daryl Johnson

Have been here several times for pedicures. Was happy with the experience every time I went.

Julia Prevost

Beautiful salon and excellent stylists. Carrie is a magician! She never fails to make me feel beautiful. Highly recommend.

Nina Plott

Lori Holland is the greatest!!!

debra bailey

Sara Duquette’s passion at what she’ does is evident in every single client she sees. Excellence in cut , color , extensions . Absolutely the best ! Sonia Biddle is an amazing skin care specialist in the Spa. My skin has never looked better because of her. Everyone there is very accommodating. Love the front desk , so pleasant. I also need to say Joycelyn in the Spa is a massage therapist. I had a problem with sciatica With cupping and massage I was finally pain free. I highly recommended this Salon