Reviews of Spa Toscana (Spa)

Vanessa Richardson

Very nice, but not a easy to find a quiet spot to relax with many guests talking to one another and providers coming in and out to call in guests for services. I prefer the Atlantis spa, even though it is much smaller. The Swedish massage I got was phenomenal, though!

Rose Held

Why have a waited this long to treat myself!? Had the Himalayan Salt massage. I believe my therapist's name was Karen. So sorry that I forgot. Massage was amazing and precisely what my body needed. Loved having the full use of the facilities other amenities, i.e., the pool, hot tubs, food & drink service. Great way to pamper yourself and take a break from reality. I recommend leaving your phone in your locker and fully escaping the day-to-day.

J Ericksen

Nice spa resort. Loved the saunas and cool pool. Had a lovely massage and meal.

Chanelle Tucker

This is heaven on earth!!! This place is my favorite place in the whole world!!!

Samantha Mendoza

Very busy here today, but still very nice. Would like to see the food be worth more. Kinda expensive for 4 pieces of shrimp in a salad

Kris Stelzner

Great atmosphere, friendly and clean.

Sarah

This is a wonderful spa.

Deb Cleghorn

Excellent service including a relaxing pedicure (champagne included!) and a fabulous massage. My massage included a hot rolled towel under my neck- after I flipped over-an adjustable bed and a great foot and scalp massage. The sauna, steam rooms, pool and patio on the upper deck and a lunch were great. Lunch was the only thing not included in the very reasonable price. Highly recommend this spa. I'll be back. Soon.

Kathy Banner

Beautiful

Jen Colley

My Real Estate team gave me this gift over a year ago Christmas. THANK YOU !!I took way to long booking my appointment. I had an amazing 100 minute Lavender massage with Zerick. It was so relaxing and rejuvenating I cannot wait to go back.

Stephanie Spensky

This is the best spa I have ever been to. I haven’t been disappointed in a single service and the atmosphere is top notch. Love!

Blanca Osborn

Loved it people were very friendly

Lisa Noon

Peppermill spa is such a beautiful, relaxing, joyous, place to be!! 3 stories of luxury! I have checked out several local spas. There is really no comparison! Pep has an indoor pool with hot tubs that is for the spa guests only. It is my favorite. No other spas offer that. They have a new relaxation room with zero gravity chairs, AMAZING! Fell asleep twice and I usually can never relax enough to fall asleep in public places! They have good snacks and a plethora of juices, teas, and coffee that are free. The women's lounge area is spacious, with a sauna, steam room, incredible showers ( that are clean) very nice vanity areas with everything you need to get ready. The only thing missing from this spa is pockets in the robes. THAT'S IT!! HAHA. go and enjoy!! BONUS 20% OFF for LOCALS!

Lily Durham

Shawn w gives the best massages. Very clean and very professional. Love this ball but it is expensive

Cheryl Harris

I have been to some amazing spas but this is by far the best ever. Cant wait to return.

Cindy Greene

The mixed gender Jacuzzis are really small in the Caldarium, but I really love the gender separated areas.

Peter S

My girlfriend and I both love this place. We have been here 2 times and will definitely keep coming back. Good facilities, very friendly staff, good treatments and all for a reasonable price compared to other spas I have been to.

Nicholas Drown

great spa

Nancy Pinkham

It was fabulous

Will Kelly

Amazing spa experience. The relaxation room is phenomenal, aside from a loud entry door.

Kira Dacha

Great massage and facial! Crowded today, so I recommend weekdays.

Thaddea Schrijn

Amazing experience! Friendly staff. I loved it and will definitely visit again.

Tomi Kim

Beautiful and relaxing. All the employees are amenable and help to keep a relaxing environment. You can really relax here. Multiple activities for relaxing. Good services. Beautifully done venue.

Adrian C

Awesome place, I had a couples massage for myself and my wife for our anniversary. Spent the whole day lounging around. Super friendly staff, not too crowded even for fourth of July weekend!

Adriann Hardin

Wonderful experience!

Justin Ahlstrom

Afterburner wonderland. Too expensive, but all the food and cocktails.

janice green

perfect

Marilyn Tucker

We had a bachelorette spa day here and it was wonderful!

Cindi Jones

Had the sweedish massage and facial package. Julie the masseuse and Allison for facial both amazing!!

Randal Holcombe

Very worth it if you can get a day pass and just relax all day with a book. The message was a dream after working on a production nearby.

clovesgoofy

I had the worst experience based on my vision of a spa day/treatment. Then I gave them a call and they’re giving me a compensation. Thank you so much, and I hope to have a much better experience.

Lili H

An amazing spa experience. Check out their spa menu, there are very reasonably priced specials! I got the birthday special (can go any day during your birthday month with a valid ID)which included a 50 minute massage, a pedicure, a giant cupcake, and access to the spa for the whole day for only $150. I was very impressed with the service and amenities.

Rob Hill

Best spa in Reno.

Rachel Trautwein

I got a pedicure and a massage on Christmas Eve. With the pedicures they offered us complimentary mimosas. We got so relaxed! Love spending the day here.

Reva Calloway

The BEST spa in Reno hands down! Luxurious, welcoming, comfortable, and contemporary, this Spa is the only one I will go to in Reno (plus the locals discount is nice! Bring your ID and player's club card, get 10% off at checkout). I recommend all of the services, but hot stone massage and facial are my favorites! Trust me, go check it out. You won't be disappointed.

Kathryn Medland

Just a great facility, friendly staff, awesome skin and body treatments. I had the scrub and massage with Julie as my massage therapist. It was amazing. If you get any service, you get access to the spa with hot tub, cold plunge, sauna, and Caldarium all day.

Jamie Vaughn

Just a tad busy today, but such a great exoerience! I was new to the spa life, so this was quite a treat with two of my very dear friends. I will definitely be back!

alisha bebo

It was amazing

sarita owen

Best experience of me like thank you Ana

Sylvia

Omg... this place is so worth the money. If I had the money I would go once a month for mommy day. So relaxing and they have everything you need there. Just bring your swimsuit.

Jocelyn Ortiz

Place is always kept nice and clean. The restaurants are always good. We like to have breakfast at Island buffet. Especially the lady that makes the most AWESOME omelets!!!

Lilya J

Nothing like a relaxing date of a Friday night.

Anthony Dutra

Amazing spa with courteous staff. Will definitely return again!

MCRADS 143

1st time ever & Jennifer was the best! Thanks Jennifer! You rock!

Kim Sturm

A very relaxing message! A very friendly staff!

Miranda Weinert

Absolutely amazing!! Everyone was sooooo nice and welcoming. The facility was BEAUTIFUL, relaxing, and super clean. I would recommend a trip to this spa to anyone. They have amazing phone customer service so call and make an appointment/ask questions. LOVED THIS PLACE AND WILL BE BACK. (Locals get 20% discount)

Heather Cesinger, M.Ed.

Expensive and crowded.

Julie Cobb

Always a wonderful experience

Darlene Ladell

Great spa and massages

Craig Rathbun

Great service and awesome people.

Brian Edberg

I have had the luxury of being able to enjoy this wonderful spa a few times. I have never had a bad massage here. I definitely recommend using its accommodations for the day of you appointment.

Kathleen Niemann

Massage with Gray was wonderful! They treat you like royalty!

rebekah lockwood

I wish they had mentioned that its 18 or older only. My SIL booked the services for our group and specifically checked that our 15 y.o. could come too. At no point did staff mention that the spa was clothing optional, and therefore adults only. I don't take issue with the policy, I take issue with the fact that no one mentioned this information. It's also not listed on the website. After booking, arranging multiple services for multiple people and driving there, I was disappointed and frustrated.

Bobbie Ables-Smith

Spa Toscana is a Tuscan-themed spa on three levels inside the Peppermill. You check-in on level 2, and will be escorted to mens or womens locker rooms which have showers, sauna, steam room, hot tub, and a cold water dip. The showers are a treat, with sugar scrubs and oils on hand. On level 3 is the Himalayan salt room and the spa therapy rooms. On level 4 is a coed area with a pool, "Room" service. Definitely try the relaxation room around the back. Overall, a delightful spa experience...beautiful spa and exceptional staff all around.

janette dotter

Love this place.

Joanna L

My daughter and I did a 50 minute massage. I expected more for the money. My daughter indicated the robes are not as luxurious as they used to be and the service not as personal and pampering. The place was kind of a mess with paper cups everywhere and hair and personal items left in the shower. Yuck! It was to the point that we we're picking up cups and gave the Aire of a cafeteria. My deep tissue massage was amazing. I would highly recommend her and the wine oil she used. She was very informative, personable and would be the only reason I would consider going back. My daughter had a swedish massage. She was asked if she wanted aroma therapy and the therapist put oil on his hands and waved them in front of her nose. Strange....to say the least. During our tour many of the sections were closed. The employee cited the noise from the nightclub next door as the reason why. So this is a multimillion dollar resort and they can't soundproof a few walls? I think that sums it up, they cut too many corners and for the $260 it cost (with a locals discount) better deals can be found. One final thing, after your relaxing time, you can look forward to waiting in line to pay your bill. Too bad they cannot implement an Express checkout. It was the perfect ending to a not so fabulous time

sergey T

We was in Tuscany Tower. The rooms are very nice! As well as whole hotel! Feels self like in kingdom palace. There are two types of sauna Steam and Dry. Outdoor pools are heated.

michelle eggers

This is my favorite spa in Reno. Massage was excellent, but the facilities are what sell it for me. Will be back!

Denise Mitchell Ziola

Very nice

Mary Gillespie

I am a Tahoe-Reno local and began going to Spa Toscana about five years ago. I go there once a month minimum, and my experiences keep improving. The massage therapists are familiar with relaxation as well as therapeutic techniques, the chairs are comfortable and adjustable, the facilities are clean, and the room service is great. I have a bad spine injury, and the layout is very accessible and comfortable, with restrooms on all floors, hardly any doors, and is very open. I've been to the Atlantis spa a few times, but the lack of restrooms, along with a very heavy door to the locker room, which has actually counteracted the effects of my massages, deter me. I also prefer to have an option to use an all-women's hot tub, which the Atlantis doesn't provide.

Joy Barrett

The perfect top off to the perfect weekend

Matthew Henson

Just wonderful

Jennifer Krogh

Fantastic pedicures

Cindy Pisiewski

All I can say is, oh my. The best Spa in town. It's 3 stories. Worth every penny.

Heather

Excellent treatments (I had a manicure and a facial) with skilled aestheticians. However the NOISY ENVIRONMENT OF THE SPA RUINED IT. So the 2 instead of 1 stars is because the treatments were good. In my photo you’ll see the jacuzzi but to the left of the jacuzzi is a clothes spinner that a noisy client comes over and places a swim suit in every 1 to 3 min. The thing sounds like the beginning of an earthquake. So look at that photo and think of the start of an earthquake every 1 to 3 min and you’ll get an idea of the environment I’m talking about here. Sure “looks” relaxing though. Another issue is that the hair dryers / vanity room is adjacent to the relaxation area where the jacuzzi is... so essentially the only relaxation time is during your treatment. Because in the jacuzzi / relaxation area there are hair dryers and then the every 1-3 min earthquake as mentioned above. There are no quiet areas in the spa. It is also a zoo like the hotel itself. When I booked the appt the staff told me there WOULD be areas for quiet... however this was NOT this case. So I was upset :( esp given the treatments are fairly pricey. I was pretty much waiting for a client to take a dump in the jacuzzi - that’s about how classy and relaxing the environment was. Don’t let the photos fool you ;)

Kim Reynolds

Very friendly and helpful

William Defreno

Wow I read a book called "Personal War, William's Triumph" and this place was in the book, called out by name for discrimination against a customer. So much so he ended up putting them in his book. Sounds like the staff needs to be trained not to judge someone by appearance, race, gender or the cloths they wear. I would be mad too if I went there and staff asked me "Are you sure you belong here? are you old enough to even be here?"

Susan Skuba

Best massage ever

Jill Pritchard

A true oasis!

Jaime Lucero

Excellent every time I come here

Kurt Schmidt

Booked a spa day for my daughter and her grandma. No one on the phone mentioned that it was clothing optional and under 18 are not allowed. The bar took 45 minutes to bring drinks. Staff was unaware of the information on the website or even the signs at the pool.

David McHenry

Always a great place to visit amazing spa. I just had Ann cut my hair and she did a great job. Never in my life have I been stopped so many times to tell me how great my hair looks! She is a wonderful person and I would recommend her to anyone!

Phoenix Rising

Went there years ago and first thing they asked was "Are you even old enough to be here?" and "Are you sure you're in the right place?" Might as well said "Pawn shop's across the street loser"... it's okay, I am an author and I thank you guys for helping with my a scene for new recently published book. The hard working young man character is persecuted by a 5 star spa named Spa Toscana for not looking like he belonged there. I got the idea from real life, thanks to you and your ignorant discriminating staff. (Yeah, I used the real name of the Spa in the book, sue me!!) ..... Book is called Personal War, William's Triumph. Thank you for being so terrible, that it gave me ideas for my writing.

Martin Rodriguez

Loved it!!! They where very friendly and room was very clean!! Forgot my cloths and the manager made sure i got all of my belongings back!!!

Chris McFarland

Great relaxing day. The Eucalyptus Steam room helped with my cold.

Tracie Murphy

Tooo fun take your family!

Cash Morris

Great spa, great staff. All the great amenities make this place shine

Nancy Deras

Special spa experience

Carmen Borbon

Suck on the weekend you can't get in unless your established

Tammie Clem

So amazingly tranquil

P.J. Hunter

I love this place. It's the only spa I go to in Reno. All the CMT are awesome and the facility is just beautiful. I always tell everyone I know about this Spa. It's so worth the money and I can't wait to go back.

Tony Alatis

Bridget gave me a great massage very nice very cozy very professional I enjoyed myself at this spot very much

Sharman Lorimer

Went to Atlantis to inquire about packages and was treated like garbage...Decided to check out Peppermill on the recommendation of my husband’s boss...All i can say is WOW! Amanda greeted us as we walked in and answered all of our questions and got us scheduled with no issues! We went from being treated like garbage at Atlantis to feeling like royalty! I am a local and will definitely make Tuscany my only choice for spa needs! Thank you to Amanda for treating us like people!

Kris Templin

I'm not usually much for spas and massages, but at the insistence of my wife, she booked me a deep tissue massage and insisted on taking me there early. I must say that now I can see why she enjoys going, and I haven't felt this relaxed for as long as I can remember.

Angela Wood

The Spa Toscana is amazing, great venue, great staff and great services! The Spa amenities are great for couples, bridal parties & for moms to be! The food was delicious and prices are reasonable priced, a new menu has been added! They have a local discount or you can use the spa finder gift cards which are awesome to have and use! I highly recommend this place we love this place!

Alberta Venzen

Great for relaxing and massages.

Jared Holmes

Awesome! The whole experience. Nice calm relaxed atmosphere. Staff there happy to help with whatever you want or need. And the massage is amazing

Jillian Bohach

The retreats and other rooms were nice. The staff is very friendly and my friend and I had a great time.

Mishaun Jackson

Very relaxing and serene

Dennis Miller

Wonderful service. Great place for massages.

Jodi Novak

Amazing!!

Alexis Trundy

I feel fortunate that I am a local and get to experience this place whenever I get the urge. This place is always clean and the staff is always friendly. If you're visiting the area, take the day to enjoy the amenities!

Casey Aranda

I had scheduled an appointment for a couples massage based upon the fact that they told us there would be plenty of things for us to do together. When we got there we found out the only thing we could do as a couple while we waited was sit in the pool area. Dont get me wrong it was Ok, but the relaxation chairs they have set up for you to enjoy only adjust the way you are sitting. They don't massage in the least and the music they give you to listen to is selected for you. You cant look anything up. When you order drinks there they add an automatic 18% gratuity charge for your waiter. I feel it should be up to me to tip how I see fit. Needless to say, our first round of drinks were the only round we bought. When it finally came time for our massages my boyfriend was the first to go in. I waited for mine and instead of taking me to my room they took me to a waiting room where I spoke with management and security about a cut on my toe the size of a pin Needle, that I received from swimming in their pool. In most cases where they would offer you a bandage and proceed with the massage only avoiding that small area, they decided that I wouldn't be receiving mine that day. It was a huge let down considering I have never had the pleasure of being able to do something like this only to have my first experience ruined because of the smallest of cuts. do what you want to but my opinion is that its not worth the price in the least bit. I won't be coming back.

Erin Schell

I love love LOVE this place! I have never had a bad massage and everything is so clean. It's a huge perk that, with a service, you get to use the spa area and that locals get a discount on services. I think that its 20% off which is great because thats what I tip my service provider. They have a coed area that has really cool showers too. The showers have a hand held fauset, waterfall fauset and 4 jets on the sides. Lol. It's like being in a carwash.

Melissa Exline

I love this spa! You get treats, beyond the treatments. They have drinks and snacks in the dressing area, which, by the way, is decked out. Take your friends, take your family. LOVE THIS PLACE.

Rebecca Doll-Suppes

Best spa in the west - and I MEAN that. Services are pricey but worth every penny. The service in the spa has gone from wow-level to good, though. "How you do anything is how you do everything", Peppermill - make sure your people are coming to work happy to make someone's day special. I know, for me, Peppermill Spa is a special occasion, so when I spend that kind of money, I just want to feel pampered with kindness and pleasantry. Plan to buy a service but stay in the spa lounging all day - it does a body good!

Nancy Howe

You will feel very pampered by the staff in the luxury surroundings.

Ellie Estrada

Had an amazing time. Treated like a total princess. They have great super friendly staff and I had such a great massage. Will definitely be back.

Barbara Mesick

Treated like royalty!!!!

Alyssa G

I recently had a pedicure at this spa and was very unhappy with the service I received. The technician was really nice but she wasn't paying attention to what she was doing. She was very rough on my feet and hurt me several times. She cut some of my toenails too short and they were crooked. One of my toenails was only painted on half of it and the nail polish was old so it looks lumpy. When I called to complain I was told a manager would call me back. He did so a few days later and offered to give me back 20% of what I paid. Gee, thanks. It was a huge rip off and I expected a much better result for the price they charge. I also think it's inappropriate to add an automatic 20% gratuity to the bill. It should be up to the customer to leave a tip. It was poor service overall and I definitely would not go back or recommend this place to anyone else.

Tavia Clark

Best massage by Gray!

William's Triumph

Went there Oct 24th 2014 in late afternoon. The spa is great!!!! However, unless you LOOK like you belong their expect to be questioned on your age and why you're there. When i got there they asked if I was even old enough to be there and why I was there. I guess since i look young for my age and was in my lounge vacation clothes they assumed I was looking for the pawn shop instead of the spa. Sorry Spa Toscana that i don't LOOK like I belong at your spa. Maybe I'll max out credit cards to "LOOK RICH" and fry my face in the sun to "LOOK MY AGE"

patchY patchsoj

amazing I love it its as good as a Vegas style resort and Casino stayed 3 nights

Christine Beck

Wish I could give them more stars