Reviews of Spa Chateau (Spa)

Paula Volpe

Harmony Package was awesome! Staff was extremely professional, friendly and attentive. My lower back pain is gone thanks to Anthony! Will do this again with next visit. The pedicure was a disappointment and I will not do it again. Staff was very friendly but I paid double what I pay at my local nail salon and actually got less than the standard treatment I pay $30 for at home.

Susan Higgins

I love this Spa, it has great facilities - outdoor HEATED pool, huge hot tub and wonderful staff. My only problem was the food I ordered - I would think that a Day Spa of this caliber would have cheese and crackers tray with fruit available and some sort of small plate/ cocktail menu. The hotel charged WAY TOO MUCH for the delivery of my cheese plate in a Styrofoam container and my bottle of wine, and to top it off - the cheese and cracker tray was pathetic. BUT the Spa itself is awesome, this time the girl that greeted me and took me upstairs explained NOTHING - but since I had been before I guess she thought I knew everything. Word to management - EVERY person needs the same treatment, new or old. Best thing about this place, you can book a MANICURE and show up when they open and use the facility all day - and it is so worth it. I drank my wine outside in the heated pool, looked at the beautiful Autumn trees canvasing the lake and it was PURE PEACE! I was off the grid, no cell phone, no kids, no drama - #goingback, #needthismonthly

Nikki Turvin

$414 for two people. As April states below I think this is a common issue. This was our second visit and both times, poor/mismanaged timing on their end, and didn’t even receive the full upgrade. Paid $180 per person for a peace package to include tub soak, 50m massage, and 20m face massage. My girl showed up 5m late, left us 10m past our tub soak. And massaged my face for 3mins IF that and stopped 2m early. Not to mention, She massaged with one hand the entire time. Circling around one 5in area for multiple minutes even. I asked for my neck and she didn’t touch it. If you go I would strongly suggest to find out which therapist is the best but 2 times I left very overcharged,disappointed, frustrated and Not valued. 0 stars for me! There CBD upgrade is low grade too. I wouldn’t recommend paying the $35 up charge. Don’t go. Just enjoy the view and like others say, just pay for a mani and use the facility bc that’s all it’s worth.

Sarita Scheufens

Staff was friendly and very accommodating! Hot stone massage was exactly what I need after a long plane ride. I enjoyed every part of my experience.

Marilyn Schaeffer

What a wonderful way to relax. The Spa was clean, quiet and comfortable. The staff couldn't of been anymore attentive to your wants and needs.

April VanBecelaere

Massage services are ok but EXTREMELY expensive. Watch the clock on your massages, we booked an 80 minute massage and received a 60 minute one. After disputing the shortness in time with the spa director who tried to charge us full price, we received a 20% discount. At the time of payment, we were shocked to see a fee of $10 per person to be in a couples massage room in addition to the price of the massage PLUS a 5% resort fee tacked onto the charges and we were not even staying in the resort. We learned this fee could not be removed even though it was not displayed anywhere in the spa, services menu or online. Please ask how early you are required to arrive as well. We showed up 10 minutes before our massage and were blamed for not showing up 20 minutes before even though it was never suggested after two separate phone calls confirming the massage services. Overall it was a poor experience and would likely not go back to do to feeling nickle and dimed because of the excessive undisclosed charges. Very disappointing to say the least.

Sue Ackerson

I was very pleased. Audra was great. It was so relaxing.

Deborah Byrd

My sister and I enjoyed the eucalyptus steam room, whirlpool, massage and facial. We felt like celebrities for the day. With the robes, slippers, privacy and professionalism we will definitely do this again the next time we are in town

Susan Dye

Went away for the weekend with my husband to relax and have some quality time with him. We got a couples massage. We've done several massages before and never have I had such a terrible massage. At first i thought his gentle touch was some technique to work on pressure points as i had complained of my leg hurting before we began. About half way through I realized that it wasn't technique it was just that he wasn't a good masseuse. It was very hard to lay there in what should be a very relaxing setting when all i could think of what how much I was spending for the worse massage of my life. I even quietly cried to myself on the table. I probably should have said something in there. But being naked on a table is a vulnerable place to be. He never asked me if it was too hard or too soft, like other masseurs have done in the past. Way over priced. And they added a 17% tip "for my convenience" didn't mention it was optional. Saw that on the reciept after i paid for it. They did give me an additional $20 off. But really what i wanted was a nice massage. Even after their dscount i paid $120 for 50 minutes of nothingness. Very disappointing.

Craftykate1502

The staff at Spa Chateau are friendly, professional, and considerate. As a plus sized lady I often feel self conscious about massages, but not at Spa Chateau. Every effort is made to see to my comfort. This place is spa-tastic!

Stonegate Ministries

Great experience and a beautiful place to have a manicure and pedicure! Kelly was delightful and did a great job. Loved it......

Stephen M.

Best by far all inclusive Spa in Branson.

P. A.

Not bad...

Charles Greathouse

Decent massage but priced as if was an amazing massage. My masseuse smelled like cigarettes. :-/ Amenities were nice.

LaTasha AKINS

This was our first time there from registration to housekeeping you guys made us feel so welcomed our anniversary weekend getaway was even more special thanks to all the staff thanks again for making our anniversary memorable

David Newman

My wife and I enjoyed 1-1/2 hours of spa treatments and were thoroughly satisfied. Staff was attentive and professional and the facilities were fresh, clean and adequately stocked with appropriate supplies. Wonderful experience!

KATIE WOLF

Amazing facility with the friendliest staff! Went to the spa for a full day with my best friend on a girls weekend! I booked the detox package and she had the relaxation package. We were blown away by the results! The locker room amenities were the best I have ever seen and I have been to quite a few other spas. The outdoor pool/hot tub was incredible and just the icing on the cake. We loved it so much, we came back for a second day to use the facilities! Best $25 I have ever spent. We will definitely be back here on our next trip to Branson!