I only gave this spa one star for the facilities, as it is incredibly beautiful and looks very high class. And their whirlpool is fantastic.
It is worth noting that I have never posted a bad review for anything else, anywhere, ever...but our experience here was so bad that I can’t help but say something about it.
I have had a few different services here, including a massage, a facial, and a pedicure. While the other services I have had done were average, the pedicure was without exaggeration, the worst and most expensive pedicure I have ever received. We went the day before my sister’s wedding and by the time we left, my sister was nearly in tears because the woman doing her nails did such a poor job, and was rude to her on top of it. (My lady did a poor job too, but at least she was nice.) Both of them literally seemed like they had received no training on how to do nails professionally.
They did absolutely no nail or polish shaping for our French pedicures, and for $75, our pedicures lasted about 25 minutes each. AND we were charged gratuity AND, on top of that, extra for wanting French tips. We would have tipped anyway, because we are not the kind of people who don’t tip...but it’s the principle of the matter.
If you want a decent pedicure, save your money and go to En Vogue in Branson. They are cheaper, have much better customer service, and they do an amazing job.