Reviews of Massage Envy - Maywood (Spa)

Traniqua Murphy

This business has truly shown unprofessionalism in the worst way. I had a couple massage schedule for 3/24 morning and my massage was cancelled around 8:30pm the previous night. The person who called showed no sympathy for their part and basically told me they don’t know when the next time i could be rescheduled. Keep in mind you have to schedule dang near a month in advance for a couples massage. I left my name/number for a manager to call and i haven’t received one yet. I’ve called repeatedly for the past week and only have had the phone answer MAYBE Three times and left my name and number EACH time and STILL NO phone call. This place has truly messed up my first time experience! I wonder after reading this review will i get a phone call.

A H

Do not get John Y. or Maleii as therapist. Do ask for Nina.

Aaron Johnson

I love and hate this location. Massages have always been decent. Had 5+ cancellations, which seems high volume, and many are last minute. Front of house needs work. Sometimes, just tell you where to go and wait, may or may not open door, probably won't lead or direct you. Other locations lead you, offer neck warmer, something to drink, have a relaxing atmosphere. This one is pretty basic. I think if they tightened up on front of house procedures, and had fewer no-show masseuses, I would give it higher marks. For one and done, it would be fine. I am questioning my dollars spent on membership.

VictoryNChrist poll

Great massage

Pat moss

1st and most relaxing!! So worth it

Kenesha Rubin

Love it

sarah gregory

I came here today to get the prenatal massage and it was wonderful. All the staff are friendly and helpful. Also doesn't cost too much.

Jerviece Manning

I love Massage Envy! This is where I go to relax! Great massages here!

Lonnie Smith

It is a store that have very good prices and close to your homes. Lol

Markeisha Latham

First time and it was horrible she rushed..I made another appointment with different company same day! Waste of money!

Tami Cook

Don't know

James Fogal

Enjoyed.

Merry Lindsey

This used to be a great place to get a massage. But now it is unreliable in scheduling and keeping appointments. There is a high turnover in staff, which indicates this is a management issue. Try the Flowood location instead.

Anthony Bass

First time at this location. I reside in GA HORRIBLE EXPERIENCE..MY BACK IS KILLING ME FROM MY DRIVE..there system didn't put me down for my massage and they offered me a facial apt instead...MY BACK HURTS NOT MY FACE....

MARJORIE bellinger

People are pleasant and helpful. Wonderful and relaxing experience.

Mike Burden

First time and I loved it I will be back

Robin Dominick

Thank you! The best deep tissue Ive had in months. I will definitely come back to see Miesha

M Watkins

Went in twice to get some info on services and was met both times with some aggressive sales tactics and not letting me use my gift card and leave relaxed and overly expensive. I have gone to spas all over jackson and they dont pressure you into a year contract and force you to split up services for bogus reasons. Madison massage envy seems more respectful and cheaper and therefore I made an appt. I will never go to the Jackson one again.

Tammie Lee

Loved it... I'm a member now. Staff is actually accommodating and friendly. Other, than Chic Filet..who does that. I don't believe it!!? I rarely go anywhere beyond work and home. It's a wonderful treat to yourself... Happy Valentine's Day to me!!!

Cindy Mckenny

Worst massage and experience ever! Therapist talked the entire time, didn't use lotion, used soo much pressure

Doss

Decent massage bit the constant up sell can get annoying. It's counter to what this place is supposed to be for.

Shawn Batlivala

Great massage store. Get a deal with second family member. Very nice staff, really relaxing atmosphere.

Tammie Cook

Don't think i was there

shell

My massage was very painful and I will never go back. My usual masseuse was unavailable. So I try someone new it was a horrible experience. I wanted to get the massage for my birthday and then I left in pain.

karen jardine

Massage cancelled by establishment at last minute...literally last minute..like we were there waiting... only to be told "due to unforeseen circumstances it would be necessary to reschedule". When an airline does this, they offer something for the inconvenience. Not this place. They offered a shallow apology and a promise to call the next day when they resolved the scheduling issue. **Spoiler Alert** they didn't call.

sip of the sip aka Jaymarkiss

Smells good when you walk in the door

Monica Walker

I have the best massage therapist. Erin's her name

Nick Bailey

Made an appointment, drove from Brandon, got there and they said they did not hold my appointment. Wasted my time to the fullest extent .