You will see all the information of people like you who are buying the products of Liv Aveda Salon & Spa (Spa) in the area close to Minnesota.
At present the business has a rating of 4.5 out of 5 and this score has been calculated on 179 reviews.
As you can read, the average score it has is basically the best one, and it's founded on a high number of scores, so we may think that the rating is quite accurate. If there are many people who bothered to evaluate when they are pleased, it works.
As you know, we do not usually stop to set evaluations when they are positive and we usually do it only if we've had a problem or incidence...
This Spa corresponds to the category of Hair salon.
I love Fred!!! She is awesome and does my color right everytime!!!
I was in a week ago for a cut. I had washed and partially blown out my hair earlier in the day. The stylist wanted to cut it dry to see how it laid, ok, fine. One of the main reasons I love Aveda salons is the scalp massage after the wash, so I thought, oh she’ll wash it after. No, she just threw in a few “beachy waves” and called it done after about 20 minutes. She did not even check in about the cut, she left way too much bulk, I have thick hair, nor did she ask about the layers she cut in. I was sort of stunned, as she walked me to the register I thought, perhaps she’ll change the price as this definitely was not a full-service appointment. She did not, I was too stunned and angry. Paid the $50, plus tip and left. I called to follow up the next day, spoke with someone who assured me this is not how appointments usually go, she would pass it on to the manager, and they would be in touch. It is nearly a week later and no one has been in contact. Their loss, I will not be back, nor will my daughter, and I will be sure to spend my money elsewhere.
I have been getting my hair cut and product there for years and have always had great service. Thanks Sarah.
I had an awesome time during my maternity spa treatment. Such nice staff and very helpful!
Expensive, but relaxing
Very welcoming, amazing staff, great variety of services! Highly recommend!
Great stylists
I was looking to get my bangs trimmed and was turned down at several places until I called here. Jessica got me in at the most perfect time after work and Macie did a fantastic job on my hair! Awesome staff and will be come back! Thank you so much!
I loved going here the people are do nice and did a great job I love the results!!!
By far my favorite spa and hair salon!
My eyebrows had an amazing shape, but I needed a touch up so me and my sister came here thinking it was going to be great! IT WAS TERRIBLE! Never in my life have I been so furious! I worked on growing my eyebrows out for years and finally got a great shape. That lady just had to make them tooth pick thin after me telling her several time that I just wanted a touch up and not to mess up the shape. Well now their thin and don’t have that perfect arch anymore just as straight as a line!! Well this is just horrible! Highly DONT recommend! This place deserves a big fat ZERO as a rating
Just called store hours say till 9pm. They told me only retail from 8 to 9p.m. You want people to come to you, you make it happen! Where is the customer service these days! Not here that's for sure!
Love Aveda. Great, knowledgeable staff.
Excellent
It feels like a big turnover of front desk staff, with new people each time I visit. So, at times, that feels disorganized. However, the Spa services are great! I highly recommend for massages and facials. The Spa staff is well trained and professional.
Friendly staff, great looks and the massages during haircut are wonderful
Ashley K is fantastic! Always knows what to do with my hair. Michelle is also incredibly insightful about how to keep my skin looking young and does great things with my brows!
Professional, courteous, staff, beautiful location!
Welcoming staff, great service. I saw Lizzy on 07/24/2018 and she was great! Very comfortable experience!
Had a wrap and a hair color. Froze thru the entire wrap and I wasn't wrapped until the end when the product was all dry so literally laid freezing the entire time for nothing. Color lasted 4 days, was prompted to return for a free redo when I called to inquire. Stylist admitted to using the incorrect processing technic when I returned and when I went to check out I was charged $15 more than the first time and they refused to comp it as was stated on the phone. I didn't have time to wait that day so I paid and I was told I'd get a call. Over a week later I called back and was treated so poorly by Kim that I'll never return.
Very happy with Lizzy's work on my hair!
If you haven't experienced services at LIV, you are truly missing out. Highly recommend salon and spa!
My kids cuts are amazing, just wish it wasn't quite as expensive as it is.
Professional staff, high quality products, excellent customer service
They are too occupied and busy. Hard to schedule anything with them without being told sorry we don't have anything available for next few weeks. Called twice now. Wait is long and they do not try to schedule anything. They used to be so good and easy to work with.... Not anymore.
I always enjoy getting a pedi at Liv Aveda! Relaxing with the massage chair while receiving excellent foot care. Whitney does wonderful work & She is great to chat with
Great people and great service. I recommend Sarah M 100%
Amazing! Jordan is amazing!
Fantastic spa!
My bridal party and I got ready for my wedding day, and it was AWESOME! Everyone was so friendly and accomodating to us! Thank you so much!
I had a consultation appointment set up for 15 mins, from 3:45 - 4 pm. I got there 5-7 mins before my appointment and was asked to wait in the waiting area. I waited till 3:50 and went back to check, I was asked to wait a couple more minutes as the stylist was finishing up. Finally, I went back at 4 and told the receptionist I was leaving! She did not even have the courtesy to apologize properly or even ask to see if I want to reschedule my appointment. She brushed me off to attend to the next customer! I would never go back here or recommend it to anyone!
Awesome facial by Michelle
Had a great experience getting a haircut at Aveda. Breanna cut my hair starting with a nice scalp massage. Took out all the dead ends and made my hair look and feel soft and healthy again.
Great I was made to feel good I love the cut tp
This hair salon is like a spa experience! The scalp massage prior to hair wash is SO relaxing. Finishing the cut while hair is dry, and then taking the time to blend the layers results in lots of compliments on my hair!! Melissa is awesome!
I wouldn't go any where else
Emily was awesome!
wonderful place to get anything done! when i got my eyebrows waxed there they were so nice and they turned out perfect! 10/10 do recommend to a friend!
Joanie did an excellent job. Very polite, friendly and professional. Thank you.
Courtney did such a good job and I’m definitely coming back!! She took her time and made sure they were perfect instead of just slopping through it.
A totally pleasant experience as usual.
Worst lip and brow wax ever. One brow thin one thick, I went home and had to even them and get the wax out of my hair. I was given a gift card by my boss and tried the salon expecting a more spa experience but will go back to great clips in N Mankato where the result and service is far more favorable.
Love working with Heather! She got me all dolled up for my anniversary celebration?
I arrived on time!!! I enjoyed getting a scalp massage from Amy prior to having my hair washed. I was so pleased that I had called Amy, Amy, thru the entire appointment. And wouldn't you know, just when I was finishing zipping my purse, I inquired about Jan's regular day off in the fall. :-))
Highly trained staff and love what they do to my hair! Makes me feel great and have received many compliments on my hair.
Wonderful.staff! Services are always professional , timely, well done!! Thanks ladies!
Had my hair colored, cut and styled by Whitney. I'm very pleased with the results.
This place is a breath of fresh air! I travel many miles so that Jen can work her magic on my curly hair.
Lizzzy did an awesome job with my hair! She is a wonderful stylist and is so talented. She is professional and personal. I would certainly recommend her to others.
It's very good as far as Aveda goes. My style is Joni is the best in the house. But the rest of the staff have to remember, that men like style also, and that they're not there just to pick up their wives. I would prefer to be treated like a customer, not a husband. The sad thing is is I'm not even married.
Making sure you get the most beautiful hair you want.
Such a calming atmosphere. I went for a brow tint and was very satisfied. Made my next appointment already!
Anyone that knows me well will tell you that there are two aspects of every person that demand a constant 10/10. Your smile, and your hair. I moved to the Mankato area a few years back to further my education and something I always struggled to find was that perfect salon experience that I had when I lived in the Twin Cities. About a year ago, I was out with some friends and had expressed the extreme distaste for our local salons when one of the girls suggested that I try Liv Aveda. Now, I’m not your typical guy, there is certain things in this world that demand a premium if you expect a premium service. Given my distrust in the local salon scene that I’ve become accustomed to, I decided to give them a call and I am incredibly thankful I did. Liv Aveda has captured and exceeded my expectations in such a way that I can confidently say, this is the best salon in the world. The artists are infectious, talented, and have wonderful personalities to match. For cuts, I trust Lizzie with my life! That lady knows what she is doing when it comes to hair. She knew exactly what I wanted, so much so that I think she might be able to read minds! Jokes aside, she is such an amazing person inside and out. She even brings me coffee and tea! It's truly an unparalleled experience with her all around. Special thanks to Lizzie, and the rest of the Liv Aveda family for making my experience so great.
I love the service I get at Liv when I go there. Sara Long is the BEST!! I don't like calling and making an appointment though. I get placed on hold forever. I was trying to change an appointment that I have set up and was on hold for 8 minutes before I hung up. When I am there checking in or paying for services the ladies behind the counter always put people on hold if the phone rings. I always try to make my appointments in person before I leave the salon for this reason.
Always a great experience. Love Aveda stylists and products.
Great place to be pamper yourself, wonderful services!
I was there a few weeks ago as recommended by my mom who loves the place to get my roots touched up and when it was done my hair had turned in to this dark blackish brown mess and I was so disappointed. I showed the stylist the color though a photograph of how my hair was a light brown and asked why it wasn't like the color I asked for and wanted it fixed she said she couldn't due to another client right after me and now I'm stuck with this horrible hair color. I'm never going there again.
I have been going to Liv Aveda for years now and have always been pleased with my massages. Today, I even brought my sisters in for a massage as a gift. I was very dissatisfied with my massage, seemed like the therapist was falling asleep or texting with one hand as she used the other to lightly “massage” me. When I voiced my concerns as I paid, the 2 receptionists looked at me blankly and told me the manager was in a meeting with a guy named Tim. Very sad at how everything was handled.
Nice spa with lovely products. Service quality varied from person to person though.
Spa day, had a great time! A lot of the same people have worked there for years. I dont remember their names exactly now, but the facial gal and I think Danielle was the masseuse, and they were both excellent. I bought some expensive exfoliating face wash that was worth every penny. It makes my face feel facial fresh! I cant wait to purchase my next spa renewal holiday package- I wish you carried that one year round, hint hint!
Perfectly calm atmosphere for a massage. I've been a loyal customer for over a year and plan to continue!
Sara Long is the best!!!
Honestly, a pretty cool place with really nice staff. Though, I had highlights done recently and my hair turned out kind of funky. There is an orangish spot on the front of my head, the hair is really unevenly bleached, and the final product isn't what I was looking for. I'm a guy and I'm not sure they have a lot of experience highlighting shorter hair. This place has potential, but my experience wasn't the best.
Fantastic service. I wont trust anyone else in town with my hair
I had a pregnancy massage by Kelly and it was fantastic! I had previous pregnancy massages at other businesses and they were good but not great. I thought that was just part of the positioning issues of being pregnant and I wouldn't have another great massage until after giving birth. But Kelly was creative in placement to allow a massage that was as heavenly as a regular massage. I left feeling the best I had in weeks. Usually I am self-conscious going anywhere after my massage because your makeup and hair get so messy. But having the dry shampoo, access to a mirror and a lip color touch-up after made me feel great while I did the rest of my tasks that day. The cost is higher than I'm used to so I only tried it because a friend gave me a gift card. But I can say it's worth it and I'm definitely going back!
Very nice message.
They seem very professional but also very busy. Was willing to pay up to $200 per hair treatment per visit plus products. I have very long hair and being in a business setting I wanted to update my do. Was intrested in a biolage and cut and was on the understanding it would take a couple appointments which I was fine with. Unfortunately the time to get my hair to just cut was 2 months out. I ended up going with another place which I will not name as that is not the purpose for this post. The follow through on selling products was i hate to say it a 0. I asked for advice on what i should use and was just told what i was using was weighing down my hair definitely missed out on sales. You guys seem like a friendly bunch but the wait time is perhaps a bit long and you really miss on sales. When a customer asks for info on hair care that should be a signal to point out what products they would recommend and use.
AMAZING
There's a ton better places to go in Mankato this place is way too expensive, too busy, and don't pay attention to what the customer wants
Have never been back. Now in the same industry, I understand what I wanted when I went that the stylist should have known as well. Asked for partial highlights but did not want my black roots to shown. If I was doing hair, I would suggest highlights with a paint between. Nope she did not offer that, just saying that it will all blend in. low and behold, my roots were still noticiably darker. Complained and she said that it would have cost more and took more time. Have in mind I was being rushed because she had another appointment scheduled after me. I did not care for the cost and the service was horrible. She was a blonde and I think her name was ashley.
Great Staff, always clean and welcoming. Expensive products.
Every haircut, massage, and facial I'e had here has been wonderful. Staff is exceptional - they do their best to make you comfortable while you wait for appointments (I've never waited more than 5 minutes). Prices feel a little higher here, but you get what you pay for, for sure. Definitely worth it for the "spa experience."
Always relaxing and friendly staff.
They got me in right away. Bre did an amazing job, I will definately be back.
Perfect pedicures!
The message package was excellent body feels so much more relaxed wonderful place.
I have been getting services done here for the past 7+ years. I have not once experienced a bad service. Ashtyn has been doing my hair for the past 4+ years and she gets is right every time- most of the time I just tell her to wing it and it turns out amazing! I am always greeted with smiles and lots of friendly hellos. I'll remain a repeat customer for a long time!
Love to go here, great facials. Get appointment early, they're always busy.
Went here to get my hair done and they really messed it up. They did find someone to fix it and she was very good at what she did however my hair was so damaged from the first time there wasn't much that could be done. Make sure you're very careful about who you pick to do your hair at this salon.