Reviews of Bella Santé Day Spa Med Spa (Spa)

38 Newbury St 2nd Floor, Boston, MA 02116

Average Rating:

DESCRIPTION

We have all the opinions of people like you who are purchasing the services of Bella Santé Day Spa Med Spa (Spa) in the state of Massachusetts.

To this day the firm gets a rating of 4.4 out of 5 and this rating was based on 66 reviews.

As you can read, its rating is very good, and it's founded on a very large number of feddbacks, so we can say that the valuation is quite faithful. If there are many people who bothered to give their opinion when they've done well, is that it works.

As you know, we do not usually bother to give feddbacks when they are good and we usually do it only if we've had a problem or issue...

This Spa corresponds to the category of Day spa.

Where is Bella Santé Day Spa Med Spa?

REVIEWS OF Bella Santé Day Spa Med Spa IN Massachusetts

Marcos Jaskolski

Loved my cut from Brandi! She was very attentive and checked in periodically to make sure I was happy with the progression of my cut. Would HIGHLY recommend her. And it definitely doesn't hurt that the facility is gorgeous.

Joe Frawley

Humaira Merchant

Had scheduled additional time for therapeutic massage which therapist advised against and suggested I needed less time. However I don't think she addressed my needs in the massage I did get, which was disappointing. The spa facilities are well kept but do not encourage one to stay before/after treatment to enjoy the spa further. It was also not ideal to have to return to the locker room during the treatment to wash off scrub.

Mohammad Alrajhi

Kim Caruso

You come out feeling so relaxed. They make you feel like a princess!!

Gabrielle Crowell

A Stoj

AMAZING!

N. Tirado

Valerie Patterson

Excellent. Been a long time customer. Never had a bad experience.

Tara Feehan Morrill

DJ G

Georgia is AMAZING! She is one of the best (if not THE best) estheticians I have ever seen throughout my spa experiences...and I have had many! Her technique is excellent and she provides just the right amount of information about the treatments she is providing. My experience with her was like a combination facial and massage...super relaxing and I left feeling younger and refreshed. My skin was immediately plumper and looked great for days. I cannot wait for the next time!

Ashley Oguadimma

An amazing facial from Alejandra!

Christopher Coleman

Spa was warm and inviting. Floor staff was welcoming and hospitable. Shannon is amazing. She was thorough and knowledgeable as well as pleasant and calming.

Ciara Tran

Ekaterina was extremely knowledgeable when it came to skin care and management. The facial was perfect and so was she. I highly recommend seeing her for an Oxygenating Facial!

Christopher Pellot

Vero Anahid

Eva SCHMACK

The treatment was really amazing BUT the place is such a rip off ... I booked an already expensive hydrafacial and during my treatment the lady starts explaining what she is doing step by step (very well trained and knowledgable cosmetician) once I was done and made my way to the cashier the price all of a sudden increase from 225 to 350 USD without prior notice. Asking why they said they did dermablading which is at an extra cost. I was extremely disappointed that I was not informed during the treatment that there would be an extra cost! After asking a few questions I ended up getting a discount and paid a price in the middle. Even though the service was so good the treatment really disappointed me. It seems like the beauticians are forced to upsell at any cost.

Tanny Jeffrey

Bella Sante is a great spa, conveniently located. The amenities are great and the service pleasant and professional. I had one of the best massages ever (Provence scrub and massage) with John, who not only is a fantastic masseuse but also a delightful person. If I could have stayed all day I would have. Highly recommended

Alyssa Cruz

I got my first Hydrafacial by Kate today and it was amazing! My skin feels and looks flawless!! You could probably see your reflection on my forehead that’s how shiny and clean it looks! Lol . Super sweet, whole staff had great hospitality and the facility is beautiful. If you’re looking for a relaxing spa day/ facial this is a great go to. Will definitely be going there again!

Casey Oles

"My 80 Minute Deep Tissue Massage was AMAZING! It was everything I need one week before running my 2nd Boston Marathon! Hunter was great, he listened to what I wanted out of it and needed and which areas I mostly wanted worked on and where I had an injury and worked all my knots out! I walked out of Bella Sante feeling refreshed, rejuvenated and ready to run! The front desk was warm and welcoming! The spa was clean and very well maintained. I did not want to leave I was so relaxed! I will definitely be back for a post-race massage! :) "

Johan Jimenez

Revitalizing! Helps me recharge and does wonders for the body and soul. Made it all possible by the community of people who work there. Marat will make sure you are all set while you are enjoying your banya experience!

SAITAH ALAJMI

I called to reschedule my appointment and she told me we already rescheduled if you are late and can’t come for the rescheduled one then will have to cancel and charge you the entire amount! 175$ for nothing! She didn’t even bother to mention the cancellation or rescheduling policy when i rescheduled the first time. Didn’t take a min to tell me.

Shanan Edwards

I Stumbled upon this establishment after searching for quality day spas on google. I wanted to treat myself and my sister to a day of relaxation and the staff at Bella Sante did an amazing job. We had facials and massages. Additionally, you can purchase the products they use on you, so you can create your own maintenance routine. Yes, it’s a bit pricey but it’s a quality spa. Good things aren’t cheap and cheap things aren’t good. I appreciated the fact that they did take my appointment on short notice. If your looking for a bargain take your chances on groupon, I personally dont mind spending a bit more for quality service. Looking forward to going back in a few weeks. I Highly recommend this place if you can manage the price, it’s worth it. My skin has a noticeable glow now and it’s looking better everyday. I’ve been super relaxed and I’m glad I found this place, it’s definitely going to be a regular part of my self care routine going forward. Atmosphere 10/10, Service 10/10, Amenities/Facilities 10/10, Staff 10/10

Angela Travis

Jamie G

Mindy

braden spolidoro

Terrible customer service, had an emergency come up and because I wasnt within 24 hours of the rescheduling I had to pay the full $120 for the appointment i never went to. This place just lost a regular customer. I hope they see this.

Rachael K Lahage Lahage

Grew Blew trim shrimp 2 grimace Its wizard Blizzard Scissor Criss cross floss gloss 8 ball pocket shark locket

suzy genest

The services were good but the spa hasn’t been updated in a decade.

Kristen Dority

I have been going to Bella Sante for 10 years. The management is superb, and they hire quality people. And the smell when you walk in... Divine! I think the prices are fair and this place is overall 'good value for your money'. (Yes I try other places once in a while and this is still my favorite place to go relax).

Lacey James

Erin

I’m generally a fan of both locations of Bella Sante. I like the space at Lexington a bit more. Yesterday, My daughter and I went to Newbury St for signature facials. I had Susan and my daughter had Grace. I loved Susan! My major complaint is that we both felt pressured to upgrade immediately. It was as if it was either corporate driven and/or the aestheticians were rewarded heavily for upgrades. I chose to upgrade to a less touchy, more machine driven facial. I did see some mild improvements. My daughter, who’s never had a facial, on the other hand, was pushed to upgrade to the fall foliage facial. Grace even said, I know your Mom picked the signature facial but I’m going to recommend this other one. I’m not a fan of anyone who asks a thirteen year old to make hasty decisions. She should have come to me rather than discuss any upgrade with a minor. She went on to do the upgraded facial for Maya. I complained and the price was reduced to what we ordered. Additionally, for some reason, my daughter was finished withiin 45 min from when she entered the room. Mine took a full hour. As an aside, the handle in the bathroom door (inside handle only) was completely detached. Hopefully no one will get stuck in there. For this overall experience, less than 3 stars.

Jane Freedman

They scheduled my appointment incorrectly and did nothing about it other than admit they messed up. Not worth the time or expense of what is supposed to be a "relaxing spa".

Jolanta Stankunaite

Massage and pedicure perfect :)

Carlos A. Espinoza Montero

Maki Harris

Shante M. King

It was my 1st time in Boston and even when I booked my appointment prior to going I had a great feeling. The staff was informative and even responded to my messages in a timely manner. The customer service was very warm and accommodating. The facility was clean and the service was extremely professional and pleasant. Mary was my therapist who did my dry brush and coconut oil massage. Danuta gave me a great honey nectar pedi spa. I would definitely go back if in the area. It was clean and relaxing.

Bonnie Gatchell

Great place. But they do go out of their way to make you feel rested. Four instead of five because they are pricey.

Karla Ramirez

Do not come here for a massage if you have any back issues! While in Boston, I called for a massage, explained to the receptionist that I have inflammatory arthritis, and the receptionist recommended the Aroma Relax massage with Krista(en?). I was a bit surprised when someone else greeted me for my massage, and insisted that the massage had been booked with her all along. Before beginning our massage, I informed my masseuse about my inflammatory arthritis. My massage began face down, and while my masseuse indicated that she found many knots on my back, she massaged them very gingerly. When it was time to turn over onto my back, I could barely move, my lower back had frozen up. When I did manage to turn over, I informed my masseuse that my lower back was in pain and that I could not continue the message lying flat. She did not seem to know what to do and did not seek advice from any other staff, so I had to ask her for something to prop up my knees. I asked her to cut short the message of my front since my back was hurting, and when she left the room, I could barely roll myself off the massage table and was doubled over the table in pain, with my back frozen in place. unable to stand up straight. I had to cover my naked body with draping and open the door to call out for someone to come in and help me. (I really thought I was going to need an ambulance-this had never happened to me before) My masseuse was obviously completely out of her league and another masseuse came in, who somehow managed to get me back on the table and began incredibly painful contortions/adjustments and was able to relax the spasm on the left side of my back, then told my original masseuse to do the same on the right side and left the room. My masseuse's pressure was as light as a feather and doing absolutely nothing. When I told her this, she said she'd been giving massages all day and was tired, and that the other gal was much bigger and stronger than her, at which point I insisted that she get the other gal back in to finish the job. After about 1/2 hr of excruciatingly painful adjustments, I was at least able to stand up straight and walk, albeit in great pain. I was then left on my own to hobble to the locker room where I could barely dress myself, and when I exited the locker room, not a single staff member asked me if I was ok. When I went to check out the receptionist asked me if I had a pleasant visit and I said "no, I am in excruciating pain, and I need to the information for the nearest pharmacy for my physician to call in medication for me". At least he had the good sense not to charge me for my visit and looked up the pharmacy for me, but I was rather dumbfounded that not a single member of the staff came over to check on me. As a result of the excruciating pain I was left in, I had to cut my trip to Boston short and return to CT for steroid injections, oral steroids and pain medication. I had placed a call to the manager to discuss my disappointment with the spa's follow up, but have not heard back, hence I am posting this review.

NFL Mixes

The best! I am a spa person and Christina and the entire staff are perfect. I was away and had dry skin and left 10 years younger. HIGHLY recommend

Adrien Theriot

I absolutely loved my experience today!! I'm in Boston for business meetings and had one day off to myself. I chose to get a massage and facial at Bella Sante after seeing their great reviews on Google and Yelp. They were offering a promotion for a massage and facial combo. From the great customer service to beautiful facilities, I greatly enjoyed my experience. My Swedish massage by Ms. Eli was wonderful. She was attentive to areas that needed more focus and was conscious of the type of pressure I suggested. My antioxidant facial by Ms. Joslyn was outstanding. This facial also included foot and scalp massages during waiting periods of the facial. I'm leaving feeling refreshed and relaxed!

Annette Dickson

I was visiting Boston and found this spa online, they managed to fit me in on the same day and the experience I had was fantastic. The staff are very friendly and make you feel welcome. The facial was amazing and the facilities are great! I got to have a shower afterwards and sip delicious tea where I could stay and relax for as long as I wanted. Thank you!

Lucien Charles

Kathryn Lewandowski

Ruth Watson

Smallie Michelle

Everything from the getting til check out. Was Amazing!

Marlena Love

Kirsten Scharfe

Noadya Legrand Donis

Super great experience! From the moment I walked in to the time I checked out, the service was professional and exemplary. My deep tissue massage got into all the right places and my therapist, Shayne, paid careful attention to my injured knee, even going to spray Biofreeze on it afterwards. Peaceful atmosphere, and all the serenity needed for any upcoming stressful days or weeks ahead!

Ryan Mitchell Specht

I have a membership at Exhale Spa, but go here from time to time for the wider range of services they offer. The locker rooms are luxurious, the staff is attentive and professional, and the snacks in the waiting room are a nice touch.

april manupelli

Superb services and staff

Isiah De Barros

Renita Bowles

I went for my birthday last year, awesome experience. I plan to go this year too:)))

Elle K

Brittany Bautista Carrus

Getting to the spa was literally the worst experience of my life. I ended up being there 30 minutes late and missing most of my appointment. However, all of the staff was very nice accommodating and managed to give me the full manicure in the time that I had left. They also did a great job of helping me to relax after such a stressful commute.

Alexander Soriano

Clean facilities with a friendly professional staff. I have been coming here for years to see my massage therapist, Maria V. Naturally infused waters (such as citrus pinapple, mint cucumber, or watermelon basil, to name a few past options), tea, and snacks available while waiting. I love it and would recommend it to anyone. The only thing is that the location is a little small and therefore cannot accommodate a couples massage in a single room.

Eliza White

Navy Man

Kyle Dixon

My wife and I were in Boston for vacation, had a great experience. Very professional and nice atmosphere

Anne Marie Mulieri

This was a birthday present for my two daughters and they each got a facial and hot stone massage and I got a deep tissue massage. It was a wonderful experience right from the start with a friendly and helpful reception staff. Our services were on time and everyone totally enjoyed their treatments. The rooms were clean and quiet and the added touch of fresh strawberries, a granola mix, hot tea and flavored water in the waiting area just added to the experience. Plenty of clean towels, shampoo and conditioner in showers. Overall, we all had a great day

Amber J Watson

Renee Burgher

Ekaterina is amazing. Her knowledge of skin care is vast, practical and very helpful. She looks at your skin and suggests regimens that remedy any problem at hand: dryness, breaking out, dullness, scaring.... I have been seeing her regularly and am very pleased. She is also gifted with eyebrow wax and tinting. I highly recommend requesting her for a facial and eyebrow treatment.

janet picheny

YDCtv

Wonderful day spa

Serah Tanno

Fangge You

Super great experience! Great location and nice facilities! I did the signature facial which worked great for me! Highly recommend if you want to find a place to relax and enjoy great spa service!

Business Hours of Bella Santé Day Spa Med Spa in Massachusetts

SUNDAY
9AM–6PM
MONDAY
9AM–9PM
TUESDAY
9AM–9PM
WEDNESDAY
9AM–9PM
THURSDAY
9AM–9PM
FRIDAY
9AM–9PM
SATURDAY
9AM–6PM

PHONE & WEBPAGE

Bella Santé Day Spa Med Spa en Massachusetts
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