Reviews of Sassy Nails Spa (Spa)

Holly Sprague

Third time going there and every time has been a great experience. Very polite and excellence service! I definitely will be going back when I'm in the area!

Krystal Walsh

Great manicures best ones in town but if your looking for a pedi that includes really getting the dead skin off...Id try somewhere else. Great atmosphere and very nice people.

Kaiyla Carter

Me and my best friend decided to make a day of it and go here. We both got our nails done I got acrylic extensions with shellac nail polish and she got mood changing nail polish. The environment was awful we sat and had our nails done while four other people who also appeared to be employees there sat around us and appear to be judging our nails there was laughing and snickering.... And if that weren't enough I continued to ask the man to shorten up my nails and he proceeded to tell that he couldn't do that ... So after the third time of me asking him to shorten them up I just told him I would go home and do it myself !!!!! he gave me attitude and said you go home leave !!!! The end result of my nails is awful you can see the seems so bad !!! I'm very fearful of when it comes time to take them off the damage that he did underneath ... Never again !!!!!

Ciara Fisher

Had a terrible time. I even showed the guy who was doing my nails a picture of what I wanted. He then proceeded to do whatever he wanted and added green to my toes which I never even asked for. I don't think he understood a word of english. I even got there early as to avoid the rush and was rushed through my treatment. I also told him I wanted fake nails, acrylics, and he proceeded to paint my nails. I was too exasperated to fight him on this as he didnt understand me and my boyfriend was furious. Worst experience ever.

Judy Webb-Anderson

Love this place

R H

I have actually defended this place to my friends. I have been a frequent customer over the past year. I WILL NEVER GO BACK! I went on my day off for a relaxing mani, pedi. The woman who did my pedi was rude and mean. She acted as if I was putting her out. I wanted to pick a gel color while I was already in my pedi seat as she demanded me to be and she literally threw the samples at me. She was so rough that my forth toe is black and blue. She kept grabbing my foot and turning it, annoyed that I was not reading her mind. To top it off, another girl did my mani while I was still in the pedi chair. I had to balance the light box on my lap. This was not relaxing or even close to pleasant. My mani color looks ok but the trimming of cuticles was horrible given the position I was in. To top it off, they speak in their own language and you know that they are talking about you. Otherwise they are very difficult to understand and don’t appear to even try to speak more clearly, then they get angry when you ask them to repeat themselves. I paid $70 for one of the worst experiences of my life. NEVER AGAIN!

Jillian D

my nails are not straight they didn't ask me how long i wanted them so they are like way to short and i wanted coffin but they are sports length. they hurt when they filed my nails it felt like my fingers were burning. they are all so uneven

Brenda Valdivia

Great customer service Fast service; barely any wait time Clean

Terry Bryant

Like most nail salons, some staff are better than others. A great scrubbing of the heels and leg massage goes a long way for a great tip.

Mariah Belch

I am so happy that I found this place. The staff here did their work so fast and precisely it's awesome. The environment was warm and relaxing. Will absolutely be coming back!

Rebecca Araujo

Rude and not friendly. Got my nails done on thursday i had acrylics done and they are broken. I also had a pedicure done. The woman was rude and the owner/ manager was yelling at customers the whole time. Worst service I had ever experienced. Not worth the 95 dollars I spent at all.

Sara McConnell

Great pedicure

Jean Gilbert

My first time going there i got my nails done and it was done very POORLY i will not go back there again waist off money

Kimberly Smith

Excellent Service! 5 Stars of Satisfaction!

Linda Smith

Wonderful.

Abhishek Reddy

I travel a lot so I sometimes end up visiting nail shops in other cities. Everyone who works here is so friendly and professional! I am extremely happy with how my hands feel and nail design. Over all the experience was very good and I will be back.

Jessica Brainerd

My first time coming here they were able to my mom and I right in, Great right? They had an awesome selection which I loved! I picked out out what I wanted and they guy did something completely different. I wanted black nails with silver sparkle tips. Well he decided to just give me black tips with silver sparkles over the top. I was going to say something but when it was rhe black tips it actually looked really good. He put some weird design on them and once smeared with the sparkles it ruined them not to mention they didnt cover my whole nail. My nails are jagged..50$ including tip out the window. Then my moms nails they didnt covet her whole nails as well they awful another 50$ out the window.I was on my way to an event so I couldnt sit there any longer to fix them, besides I felt like if I did they wouldn't of listened to what I wanted anyways. Never again will I come here

Robin Burns

very professional, quick, clean, and accommodating

Tryphena Sika

They offer dip manicures which is my favorite. Service was outstanding, clean fun atmosphere and everyone is very experienced and kind. This is my new favorite spot, I will go back again and again. You have to try it.

Cassie Stokes

Best nail salon in town! I'm extremely demanding when it comes to nail salons and my search for a great place to get my nails done was over when I found Sassy Nails Spa. I usually don't write reviews, but after nearly 2 years of 100% customer satisfaction, I decided to give Sassy Nails Spa the Five Star review they truly deserve. Outstanding mani/pedi every time, thank you!

Brittany Baker

I went in with a girlfriend as a call ahead walk-in. We walked in and were helped immediately. The staff was friendly and we were happy with the results. We were really surprised at how good the prices were for our spa pedicures. I was also happy to see they used liners for the water basin to keep things more sanitary. Totally going back in the future.

Marie Murtha

This was my first and last time at this salon. Every one of my nails is messed up. I asked for a refill for my acrylic almond shaped nails. All the woman needed to do was simply follow the same shape that was already done for her but she filed every nail flat. Some are filed so wildly that the center/tip of the nail is off to the left or right by miles. If I could upload an image I would. I'm so embarrassed by these nails - I have a job interview and I think I'll be removing them before that. I'm upset because I paid and tipped and still o think o could've done a better job. The paint is rippled where she didnt allow the undercoat to dry. The entire experience was poor and I would highly recommend doing them yourself before entering this salon.

carrie murphy

Good service & value

Cece

What a great spot!! Very friendly they took there time on my pedicure which we all know we want to have someone take there time for the money we pay i will definitely be a returning customer hope you find this helpful !!!

Elizabeth Carney

This is a great nail salon! The customer service is fantastic and they have an amazing collection of polish. You won't have to wait all day but you also don't feel rushed. He did my nails. I showed him a picture and he gave me exactly what I asked for! I'm very pleased and I'll definitely be coming back!

Jen Rich

Walked in. Was greeted quickly. Was confused on where to go when the lady spoke. I had to ask another person who was getting their nails done where I'm supposed to go/what the lady was saying. Waited close to an hour to get my nails done that took less than 20 minutes. Tools didn't seem to be sanitized. I was rudly asked to move out of my seat for another lady who wasn't even getting her nails done. I wanted all my nails one color except for 1 accent nail on each hand and I didn't get that. I got one color with sparkles on top. Every single nail is either missing a spot of nail polish or not fully covered. They filed my nails down way to short and during the process it felt like chainsaws were eating away at my fingernails. Paid $30 plus $5 tip for bad service and an awful first time experience. Then when getting ready to leave, 4 of the workers accused a party of 6 of not paying enough money for their nails (them just trying to get a little more money) and were literally yelling at each other arguing over if the customers paid or not. Yeah... Will not be going to Sassy Nails. Ever. Again.

Zuleyka Taylor

I absolutely loved coming here! The staff were extremely friendly, and they were meticulous in tending to my nails. Quality work, honest and good service. I will certainly go back.

Jessica Jewett

My favorite nail place in Bangor!

Serena Dhe Paganon

My nails are not straight and not well coated. My nails do not look good at all, I am not happy about my nails.

April Dudley

This was an awful experience I went in for the very first time. I requested my acrylics (what was left of them) be removed and then gel polish applied. The man “Tony” asked me what color I wanted I said “a pink can I see your colors” he comes over with 2 pinks ... I asked “could I please see your collection of colors” he told me those were the only good pinks and to choose one of those ... ummmm okay! So I did, he continued to put on my polish and only did one coat, you could still see my nail through my polish I asked him to put more on he told me he couldn’t then told me to pay $35. I had nail polish all over the side of my finger nails and explained I wanted them fixed he said they looked nice and the polish would come off my nails in a couple of days...I will never go back.

Angie S.Arnett

This is my regular place! They were super friendly and inviting. It's a long process, but the staff always does not rush a single step. Everything -- gents -- this stuff are no joke. Would recommend you Sassy Nails Spa to others!

Peter Mazzella

Lady who runs the place is excessively rude. High prices, won't be back

Nicole Spencer

Great service

Kelly Parker Broker/Realtor

Kelly Parker is here every two weeks faithfully~

Suzanne J. Davis

I decided to book a last minute appointment here for a mani/pedi and lip waxing. And I was very pleased. The place is relatively clean and doesn't reek too badly of nail products. After coming here I can't go anywhere else.

Jillian Cifra

Would give 0 stars if I could. The young woman who did my pedicure was very friendly and did a decent job. The woman who did my nails (I believe is the owner/ manager) however was very rough when removing my gel and cut me several times. She never filed my nails after cutting them and left polish all around my nails and didn’t paint the edges either (typically done with a gel manicure). All around a very sloppy job. I also felt very rushed as my nails were done at the same time my pedicure was being done and I had to hold the light for my gel in my lap. I cannot believe I spent $60 I would not recommend this place to anyone or come back here for another manicure.

Elena Louis

Sassy Nail & Spa is one of the best places in Bangor to get any nail service done. I came in with a design in mind and they did it just like I wanted and even offered a really good opinion on how to do them. Love this place will always come back!

Susan Leighton

I went to Sassy Nails for the first time today for a pedicure I have never felt so uncomfortable. They hollered at me when I walked through the door and asked what I wanted. When I said I wanted a pedicure they told me to pick out my color and then I was pointed to go to the chair. The woman who did my pedicure was the most unfriendly, nasty woman ever. She yanked my feet and pointed and never said a word to me. I told her I wasn't sure I had picked out the right color and wanted to test it. She put a little on my toe nail and when I said I thought it was too red, she look very frustrated, hanked the towels off my legs and told me to go pick one out. I've been to other places where they have helped me pick out a color but not this one. What should have been a relaxing experience turned out to be an awful experience. She was rushing through it & was rough with my feet. Also both towels she used on me were very worn and had holes in them. I'm not impressed and I will not be back!

Amber Moreland

Expensive and not friendly. Did not enjoy a relaxing massage or good cleaning. The lady kept rolling her eyes at me and was super grumpy and cud barely speak or understand English. I think now that so many ppl have put bad reviews about them screaming that they are instructed not to speak at all lmao! Also they have issues with credit cards because they are that cheap about being charged by the processor and only do cash tips... which makes the customer feel embarrassed when they didn't know and it's so inconvenient! shady place

Ledy Cunha

Terrible place! The girl was so rude. I hate it. Never ever thinking coming back there. Plus is very expensive for that terrible service.

Nicole

If I could give zero stars then I would.

Tia Dunton

Would never recommend this salon to anyone. The tips he put on my nail were way too wide, which I figured they would file but didn't, he almost cut the tip of my thumb off while clipping the length, they are super bulky, blunt, sharp, and boxy looking. And none of them are the same length. I told the guy what I didn't like about them, and he just didn't really listen. Horrible experience.

Sara Johnson

Professional and great service. Best acrylics I’ve had done in this area

Gabrielle.Babette

When they say sassy nails. They mean sassy employees. They were rude to every single person that walked through the door while working on me. My nails didn't even turn out good. I asked for a navy blue that they had no sample of that and then gave me a turquoise nail. I asked for tips with gel and my nails aren't symmetrical at all. All look wonky The board said $40 for the service and ended up paying $95

Ashley Garcia

The only place I go to get my nails done now! I love that they have SNS dip powder as it's the only way I do my nails now! The staff is friendly and I'm always seen at my appointment time no matter how busy it is!

Maggie Frederick

Okay, so i’m not one for writing reviews but this one honestly deserves it. Sassy in bangor, i went in hours before prom to get my nails done and at first i looved them but the more i looked at them i kept noticing things about them. they’re all DIFFERENT sizes and she cut my pinky while doing my nails. She was on the phone the whole time and rushed them they have something black in the white!! geesh have some god damn respect. definitely not worth $40

Michaela H

Very overpriced for the quality of service. The staff were nice enough but my manicure was not done very well. My roommate in cosmology school said that it looked like someone just starting out did it. This place is just not worth it.

Justin Grey

The woman was happy!

Michaela Follin

0 stars if it was possible. Horrible service. Had to leave to go get nails done somewhere else. Customer service was awful. Left the salon with messed up nails, dead skin on my feet, and nail polish on the skin around my toe nails. Do not go.

Tamara Plimmer

Best bail salon in Bangor!! Great staff!

Valerie Andrada

This visit was amazing! I came in for a pedicure and a full set with the dipping powder. The air is fresh and doesn't smell like Acrylic and polish remover. I will definitely return for future service!

Ashley Shane

I come here every time I need to nail for events or just to relax! I received my nails made by the staff and I had the best experience there every time. All workers are also very friendly and polite.

Jasmine Bussiere

Paid $40 for my nails, everyone was very nice, but my nails are not the same shapes nor lengths, and all have different levels of opacity. It took several attempts to get any of my questions answered, if they got answered at all. I have had my nails for three days now and they are breaking already. My friends are also breaking. Overall, I didn't have the good experience I was looking for.

Mollie Greenier

VERY rude, and demanding. Was not impressed what-so-ever.

Christina Rios

I got french tip shlack nails which have lasted weeks in the past. It has been 2 days and they have peeled off (without me picking at them) in 3 different places. For $35+tip I am not impressed and will not be going back here again.

Carolyn Preece

Easy access and good work on nails. No wait on a Friday afternoon

Samantha Donahue

Customer service is pretty bad, they're rough on your feet during a pedicure and it's not a friendly atmosphere. Cheapest around to get a pedicure and they do a good job but there's a reason it's so cheap :/

Felicia Britton

Recently came in for the first time with my partner for a couples pedicure. We were welcomed warmly by several staff members as soon as we entered and seated immediately. Very reasonably priced and exceptional customer service by both women. I personally had Angel as my nail technician and I absolutely recommend her. Attention to detail was on point! The girls also kept us entertained in conversation during our appointment. I will definitely be a return customer!

Ashley Nicole

My sister and her friend were bringing me out for my birthday and we all wanted our nails done. We decided to call in advance since there was 3 of us and make sure they had room. When my sister called she asked the woman if there was room for 3, the woman proceeded to ask what we wanted (ignoring the original question) and when my sister said acrylics she intrupted saying “We don’t want more people.” then hung up. Not a good way to grow a business..

Nurse Diamond

I went into this shop this morning for the first time and received the most inviting welcome. The girl who did my nails was so precise and really took the time and effort to make my nails look nice. Quality work, honest and good service.

Joanne Buteau

Everyone was super nice and did a great job on my nails. They also cleaned up my husband's nails, which were really yucky from mechanic work.

Julia Marchetti

Tina is the best! She does a nice dip nail!