Reviews of Lucinda's Day Spa (Spa)

Danielle Dunnam

TERRIBLE quality! Manicure lasted 24 hours, the top coat was clearly applied too soon and cracked on all of the nails. Manicure was rushed and the quality is awful. The nail technicians were clearly in a hurry. I will NEVER go back

Michael Frankel

READ THIS / LITERALLY WORST SPA EXPERIENCE EVER!: I informed the practitioner about my injury and why I scheduled my appoint. I was totally sore after the session (which is to be expected) but had literally zero range motion (which i am not blaming them for, it just happened)... but what REALLY blew my mind was how the massage therapist reacted. He did NOT believe me when I said I couldn't move. He the just stood there repeating himself that I had to leave immediately; and when I again explained what was transpiring and how I could NOT move, he looked me squarely in the eye and said, “Well, I need this room in ten minutes so you have to get up." He then left me there, like some slab of meat at a factory waiting to be processed, after I again pleaded for help. Eventually, after literally yelling for help someone showed up, and they helped me to the waiting room where I could recover in peace; and that is when the police showed up. Based on the arrival time the POLICE, the fact it was not an EMT, and how the officer talked about "the confusion", it is evident the massage therapist actually got the cops called for a complaint and not out of concern. He JUST cared about his ten minutes prep time for his next session and NOT the immobile client stuck there. YES, THEY ACTUALLY CALLED THE POLICE ON AN IMMOBILE CLIENT! Now, I can afford the cost of whatever, but I also was stunned they didn't even offer to give me a discount or let me go gratis (note: this is EVEN AFTER I bought a $250 gift certificate). In short, keep your expectations very low because this is one of those industrial pseudo-spas where neither any of the workers have even been out of Cumberland County nor any of them have ever been a client at a spa themselves. Millennial Warning!

Michele Boisgilbody

My favorite place for a luscious pedicure. Great staff and a beautiful location.

Kathleen Sheridan

Excellent

Sharon Dodson

Had a wonderful facial with Sylvia!

Jack Maxim

Appointment on time. Very good pedicure.

Natasha Jordan

Clean professional relaxing place

Nancy Elliott

Carmela Curtis, wonderful nail technician.

Kristi Sarchi

Always a Delight! Had a pedicure. Happy to see that they have replaced several of the older Pedicure Chairs. Would have loved to have a massage as well but they were all booked up. Will have to plan ahead next time! The lighting could be better. It's hard to pick out a polish color with the odd lighting

Janet Williams

Lovely and relaxing

Casey Conklin

Fair prices, great masseuses! Very professional.

Marissa Elliott

The hours are wrong! Lucinda's Day Spa Cumberland Foreside is OPEN 9am-8pm Monday-Friday. 9-5 on Saturday and 10-5 on Sunday. GOOGLE PLEASE FIX!

Joan Carter

Imagine our surprise when on arriving for our confirmed spa appointment we were told "something came up" and they could not honor our selection. When asked regarding the lack of a phone call alerting us, the response was "it just came up". My son had booked us a massage in separate rooms with a manicure to follow. Offered instead, was a one room combined massage with individual masseuses. We declined, indicating we would call to re-book. Unfortunately, the clerk added increased unpleasantness to this encounter by restating the single room offer not twice but three times. Each time ignoring our simple response of no. On hearing his gift efforts turned out so poorly, my son called, Lucinda's. He was told they were dealing with sick call outs. This doesn't correlate with having two masseuses available to us but in a single room. Nor to the lack of a phone call alerting us to the proposed change to our reservation. Acknowledging we all experience bad days, I will follow-up with another review to let you know how our re-booking went.

Scott Lewis

Poor customer service that does not align with the cost of services.

Tracy Therrien

I recommended you folks to my son as he wanted to get a package for his girlfriend for Christmas. He tried doing a half day package and you don't do that. He tried scheduling an appointment for her for several services and you don't take advance payments. He didn't want to just hand her a gift certificate for an amount, he wanted it to be a little more personal. So he ended up going elswhere. You folks should really change your policies as you are probably missing out on business this way.

FreeThink4peace

Great as always.

Wendy B

Had a not so great facial here. Therapist phone vibrated a few times during the appointment, and a few other small issues. Next day I decided to just call to let them know and spoke with Vicky the manager who didn’t identify herself as such until I persisted that I wished to speak with someone regarding a treatment I had received. Basically she explained everything away, did not say she was sorry I didn’t have a good experience, said the therapist was somewhat new and said she would speak with the her. I felt stupid for calling frankly, was just trying to let them know. I have had some excellent massage treatments here, however this recent experience and the handling of it, has really soured me.

Sina Skates

Love Lucinda's! Very peaceful and relaxing. Services are always done with excellence. Shout-out to Alina! She's my girl! Always takes great care of me!

Allison Pike

One of the best pedicure s I've ever had

Nancy Kirby

Prompt, courteous, professional service in an atmosphere conducive to relaxation.

Danielle Leoni

We visited Lucinda's Day Spa a few weeks back and had a great pedicure! The atmosphere was relaxing and the technician we had was very professional and skilled. I was so glad to see that my polish lasted for over a week and wasn't glopped on super thick. I've been to other American-style nail salons, mostly in the Portland area, and found the girls to be either not be trained well or rushing along your service. This was very enjoyable AND relaxing- We will definitely be coming back!

Linda Maney

Great job Lisa Marie I love my nails.

Kelly Parker Broker/Realtor

Kelly Parker loves Lucinda's there once monthly for all my waxing~ Great staff

Leila Zayed

Mark is a gem! Highly recommend

Kelly Small

I had the most amazing facial there today with Marissa! I've always loved Lucinda's, but today was extra special, and relaxing. Highly recommend Lucinda's, and Marissa!

Betsy Lange

I went to Lucinda’s with a group of 5 other ladies for mani/pedis getting ready for a friend’s wedding. I wanted to LOVE it, as the staff was sweet. Unfortunately, my gel nails look like a young child did them, uneven polish AND nails. Since they are gel, all I could do is file them in attempt to make them look as even as possible. But they are bad, really, really bad. My toes look better, but the color should have had another coat applied as you can see dark areas and there are several visible imperfections especially on my big toes. I have pictures to prove it. $80 later, I am feeling very outraged, frustrated and so wishing I had done them myself.

Connor Hills

Purchasing a gift certificate on your website is absolutely terrible and it looks like it hasn't been updated since the mid 2000's.