Reviews of Sonrisa Salon and Day Spa (Spa)

Megan P

Absolutely adore everyone here that I have met. Manny is the best, I highly recommend them to everyone.

Vicky W

Erin cut and styled my hair today. I must say this is the best style I have ever received. Erin is very talented as well as so personable. I highly recommend you make your next appointment with her!

Dorothy Stotts

I always enjoy receiving services at Sonrisa. It is pleasant, refreshing, and the employees are very professional. I highly recommend it to my family and friends.

Frances Kurtenbach

Very relaxing, clean and Kathy did great job on my manicure.

Rob Perrone

I was very pleased with Allison who did a wax on my back....I am a first timer and was very nervous, she was comforting and nice.

Hannah

Been getting my hair/waxing done here for the last couple years with Liz. The salon is always pristine and super relaxing, great staff. Love the online booking option as well.

Anna Jones

Kimberly was awesome!!

Jeff H.

I've been going to Sonrisa for several years now. I'm never going back. Here is what I've learned. I wish I would have read the negative reviews first before going to this Salon. Through the years, all the negative complaints I now read have also happened to me. This has been an eye opening experience. Visit Sonrisa long enough and sooner or later you will have same experiences. Review #1: "Not going back. Met the owner, she's completely fake and unprofessional, and from what I can tell, most of her staff follows suit. Would not recommend." My experience is same. Owner is extremely unprofessional, condescending and fake. Review #2: "...I don't pay $50 for a haircut in the back of a windowless van...that location is trash." Yes, the location is not good. Review #3: "Pretty much a Great Clips hair cut." Yes, I've had similar experiences. Depends upon who you get to cut / color your hair and their day. Plan on, at some point, having color on your forehead and neck that won't come out for days. Review #4: "They cancelled my last appointment, rescheduled for today, made arrangements and they were closed due to weather...myself and a number of other people showed up for our appointments. They could have called or emailed. Very unprofessional." Trust me, they will cancel or reschedule your appointments at will. Oh, and I have sat waiting 40 minutes after my scheduled time before being seen. Your time doesn't matter, theirs does. Review #5: Read Yuki Mcneil's review. What happened to her is disgusting. I had a recent similar experience and this one pretty much sums up Sonrisa Salon and Day Spa's business model.

Jake Bishop

Good vibes. Very nice. David and Lindsay Fairman are very good at what they do.

Lisa Hart

She was very knowledgable . Best message I ever had! My skin looked amazing.

Molly Barlow

Great service. The staff is very helpful and accomodating. I like that you can book online it is very convenient!

barbie Stephen

Initially, I was not happy with my hair color and gave a lower rating. Tracy, the manager, saw my review and contacted me the following day and offered to have the color fixed at no charge by the same stylist, Lauren. I came in the following week and Lauren and I discussed what the issue was and figured out it was just a miscommunication for the initial color. She added more low lights and toned down the highlights a bit and now my hair is beautiful and perfect! Lauren is very nice, bubbly, and easy to talk to. I thoroughly enjoyed our conversations. It was a true spa experience, and I highly recommend this place and the beautiful Lauren!

Chase Williams

Ferrara is the only person I trust with my hair! I would highly recommend her hair cuts and waxing.

Marla Hanover

I highly recommend this place. Jamie is amazing as a massage therapist. I have been going to her for over 3 years and she knows where you need extra work. I walk in the front door and I'm greeted by my first name. Everyone is nice and friendly and I like that they use organic products. They have added new treatments with the new location and this is a great place for the Northland. I recommend everyone come here for a haircut, massage, facial, or any other treatment.

Angie Carr Robinett

Jo Ann is the BEST hair stylist, her color skills are fantastic!

Andrew Johnson

Ferrara did the most amazing job with my hair and Amy did my brows and was stellar. It isn't a "cheap" place in any sense of the word, and it was totally worth every penny!! Update (10/11/18): No, a thousand times, no. Sonrisa was a top tier salon, but they moved to a new location and I don’t pay $50 for a haircut in the back of a windowless van. There is a fair argument for two stars because the people are nice. But that location is trash. I won’t go back.

Janet Pesicka

Way over priced and not worth what I paid

Yuki Mcneil

I purchased a gift card for a friend that is in the military and recently had a move to a town that I thought was close to Kansas City. I realized very soon after purchasing the gift card online that my friend was actually almost 2 hours away. Since she has a young baby, I knew that it wouldn't be doable for her. Within 24 hours of purchasing the gift, I emailed Sonrisa Salon and asked them if I could cancel my purchase. The person that answered back was polite and said that the owner would contact me. Well, long story short, my husband made multiple calls to the owner. She was very difficult to get in touch with and at returning our calls. She was not happy about giving us a refund and told us there would be something like a 20% fee through paypal. We were willing to pay that since no one would be using the gift anyway. She ended up never returning our calls and never canceling the gift card/refunding our money. I am totally aware that it isn't a right of the customer to receive a return but I do believe that it is good business practice, especially since I contacted them almost immediately after purchasing the gift card. I am really disappointed with how this situation was handled and even more disappointed that I have a gift card to this spa!

Julie Popoutsis

Wonderful massages!

Ashleigh Koch

They took great care of me. I loved my partial highlights, cut, and blowout. They gave me an Izze to drink and a hand massage while the deep conditioner worked it’s magic. I recommend Sonrisa!

Heather Feek

Friend and I had massages and both walked out saying that it was a great massage! One of the best we have had. I am very particular about my massages because I prefer heavy pressure, and Chelsea delivered! Amazing experience!

stacy bell

Pretty much a Great Clips hair cut. Okay. Not really what I wanted, but not awful. I won't go back.

Tammie Lillard

Erin is my hairdresser and I really like her. She is friendly and great at making recommendations when it comes to your hair. A++ Service!

Diego Bonsignore

Ferrara is the BEST hair stylist!!! Highly recommend for the great experiences!!

Debbie Anderson

Staff is great, they give great service and are very friendly!!

Allie Cobb

They cancelled my last appointment, rescheduled for today, made arrangements and they were closed due to weather. I understand closing for bad weather but myself and a number of other people showed up for our appointments. They could have called or emailed. Very unprofessional.

Jaime Jankowski

If you are here and your sitting in Ferrara's chair then your in GREAT hands!! She can dry cut your curls like a ninja warrior!! My hair lays, falls, feels sooooo much better!! Life changing haircut I tell ya!!

Val V

This was my first visit at Sonrisa Salon and definitely not my last. I was extremely impressed by their professionalism and the overall friendliness of the staff. Usually I don't like the chit chat that comes with going to a salon/spa because a lot of times it feels like forced conversation, here this was not the case. I had Erin, not only did she actually listen to what it was that I wanted done but she was so genuine. She didn't give me the usual "well I don't know if we can do that to your hair" speech which just comes to show her level of skill! I am so excited to have found this place! If I could I would give it 10 stars rating!

Matthew Alderman

Chelsea is so great! I’m so glad I found her. She actually listens to what you want and delivers amazing results, making sure you’re 100% satisfied. Very professional and friendly staff, beautiful salon/spa.

Mat Maynor

I love this spa. I have purchased gift cards for my wife for the last several years for Mother's Day and I have never been disappointed. She has loved her experience with the facials and each time she says it's the best one she's ever had. The help with the products has been spot on for what she needs too. Thank you Sonrisa for a perfect gift.

Angela Higgins

Every time I go to Sonrisa, it's like I am on a mini-vacation. Whether it's for a massage, reflexology, hair, ...I'm totally delighted. I don't have any 'favorite' people there because the owner, Karen, chooses excellent people to work with. The new location is to die for and it has such a great energy that I just want to go hang out! They have added so many cool new spa services. It's rewarding to know that I can get so pampered and yet not harm myself or the environment with their using only green products. Can't wait to come for my next appointment!!!

Tamala Lyons

I had an appointment with Kathy for a manicure. I was very pleased with the service. Kathy was very professional and personal. I don't know what brand of polish I selected but it lasted almost 2 weeks. I was very pleased.

Frankie Cline

I go to Amanda for my eyebrows and love her. Very nice and listens to what I want. Nice salon and close to my house. Staff are all very nice.

Stephanie Petersen

Pedicures are overpriced and underwhelming. Save the money and find a strip mall spot. This was a very basic pedi for $50.

Ryan Paulus

Great Salon. I've been going here for several years. Always have had a good experience.