My daughter and I (and occasionally my son when I can drag him through the door) have been going to Claude Thomas for approximately 10 years. We settled on this salon after having tried several - which failed to satisfy, much less thrill us -- in the Barrington, Lake Zurich and Palatine areas. My daughter and I see Claude. We have always been absolutely delighted with her fabulous, highly creative designs of colours and cuts. (I say this as someone who needs every technique known to man to keep my hair looking its best). We both have base colour and extensive highlighting. The results are brilliant, and we receive numerous compliments -- even from passersby on the street. We have come to trust her expertise and exquisite taste to the point that we just say, "do whatever you think".
My son has also been completely satisfied with Lauren's interpretations of what he would like done - which Lauren has to tactfully pry out of him, one monosyllable at a time. His hair always looks healthy, glossy and beautifully cut.
I also see Kristen for various skin rejuvenation treatments. What Claude Thomas offers is always at the forefront of skin and beauty enhancement, and Kristen is always completely up-to-date and expert with the latest treatments and methodologies.
The entire staff is focused on creating a warm, friendly environment and an excellent customer experience from the moment a client walks in the door. As a business consultant I can say this organization is one of the few I encounter that truly lives its mission.