Reviews of Evene Day Spa (Spa)

55 Atlanta St SE, Marietta, GA 30060, United States

Average Rating:

DESCRIPTION

Here you will be able to see all the information of real people like you who bought the products and services of Evene Day Spa (Spa) around Georgia area.

As of day this business receives a rating of 3.7 out of 5 and the score is based on 60 reviews.

As you can see its rating is quite positive, and it is founded on a large number of opinions, so we can be pretty sure that the valuation is quite accurate. If there are many people who bothered to value when they are happy, it works.

You know that we don't usually stop to put scores when these are positive and we usually do it only if we've had a problem or incidence...

This Spa belongs to the category of Day spa.

Where is Evene Day Spa?

REVIEWS OF Evene Day Spa IN Georgia

Myia Gunby

Kelsey Blair

This was my first massage ever. I picked the 60 minute swedish massage. I felt relaxed as soon as I came inside, it smelled really good and clean. Chelsea gave me the massage and she did fantastic. I was so relaxed and it was just what I needed. I recieved a $10 off coupon and I will be back for other services. ☺️

Amy Hogan

Ashley Stevenson

Well Id like to start by saying this is the first review I have ever written. Its never been my thing to go on the internet and bash a business or waste time out of my day to do so. But this was probably the most fraudulent place I have ever been to. I bought a Groupon for 75$ to get a couples massage for me and my boyfriend. When we arrived I wanted to show them that I had the promotion and one of the receptionist informed me that the Groupon was only good during the weekdays not on the weekend. So I inquired about the actual cost of the massage since it really was my fault for not reading the fine print. She said well "We have a deal for first timers it will be 50$ a person". Well that was okay for me..That wasn't much of a cost difference and it was his birthday. After the massages I was ready to check out and the receptionist quoted "that will be 50$ for one and 65$ for the other. I asked what happened to the two 50$ massages. She said because he got a deep tissue is was going to be a little more. Well because I have gotten massages in the past I understood they could be a little more and my boyfriend used to play football so he really needed it. Perhaps she just mis-quoted earlier? As I stood there a bright idea came to mind, I thought what if they could redeem my Groupon for 75$ today and I just pay the difference so I won't be out of double the funds (past the return period for Groupon). The receptionist got the manager and she said "Im sorry but we cannot do this". I said okay??? The receptionist quoted me again "that will be 50$ for one and 65$ for the other". This time the manager was standing there and she said no its "50$ and 85$" So at this point I have lost patience for the whole establishment. She started to explain all these reasons why and pulled out the brochure etc. I wasn't even trying to hear what was being said because I was two seconds from calling the police and reporting this place. I proceeded to pay what she asked quietly. I even left 20% tip to both of the girls since it wasn't their fault their boss was up-selling me. Long story short, I cannot get a refund for the 75$ Groupon and I cashed out with Evene. Since we had the money we supported the little mom and pop business but I wouldn't go back to that place if they gave me lifetime of massages. God Bless the owner and your business in the future. I will never sell myself short with "a deal" I prefer spending my cash at the big box businesses like Massage Envy from now on......

Courtney Campbell

Just left from a couples massage with my boyfriend. Very relaxing environment and the staff were all super friendly and accommodating. Definitely worth the Groupon, but would probably come back even without it!

Brock Owen

I used a Groupon with my wife, we will both be back. Both massage and facial were very good. I have no idea about the bad service, it was perfectly fine to us. Thank you

Liz Ciaccio

I had purchased a Groupon for a ONE hour Massage AND ONE hour Facial recently. I specifically told the Front Desk I wanted a FEMALE therapist for massage. I got confirmation via email that I would have a female therapist and they also gave me her name ( cannot recall right now, sorry) when I replied and reiterated that I am having a female therapist I was told ONLY male therapists available at this time. That is NOT what I asked for. I was sort of forced into either having the male therapist OR having a different service. I opted for a different service, it was not the same ONE hour I signed up for and to add insult to injury when I got to my Facial, WITHOUT ASKING ME or having given my permission the Owner, Saadat proceeded to wax my eyebrows etc...I was never told the price and when I checked out at Front Desk I was told it is $25.00 for what I had done. Had I been told before the service was rendered I could have made a better decision. This was unprofessional of Evene Day Spa to not have a female massage therapist available and also charge me for something I did NOT ask for. I have been a client in the past a few times, but after the unprofessionalism of how I was handled, I will not be returning to this Spa.

Kalee Burns

An Q

This is my first spa experience in Atlanta. I think I chose the right one. The ladies are very friendly, the place is very clean. I was helped by Constance. She is absolutely fantastic. I purchased a gift certificate for my mom right away. Will go back again and I recommend it to everybody!

Mr. okay

Sadaat Is The Best.

Shaniyah Mosley

Minola Fernando

I have been going to Saadat for waxing for ten years even before she opened Evene Day Spa, and I have always been satisfied client. Evene has a peaceful, relaxing environment and the staff is always courteous, friendly, and professional. I moved to Athens, GA a few years ago, but still choose to come to Evene for waxing appointments rather than finding a place that is closer because I am always happy with the service Evene provides. I would recommend the services at Evene Day Spa without any hesitation.

Tash47

The facility needs some TLC!! I visited Evene Day spa for a half day pampering session(4 services). All services with the exception of the Reflexology treatment were excellent and the staff was pleasant. I arrived early in the morning & I believe that I was the first client of the day. At first glance when I arrived the facility seemed fine. But then I went to use the restroom and noticed the toilet was not thoroughly clean. The restroom was carpeted and the carpet was very dirty and stained. After my body scrub, I was escorted to the shower room, which was a separate room from the restroom. There was a stack of bath towels of different light colored shades(not all white), none were fluffy & some were stained. Like the restroom, the carpet appeared dirty. The white ceiling tiles had brown stains on them. The shower curtain was soiled and torn. In the facial room, there was a stool(leather or vinyl) that was very pealed; a total eye sore. Unlike some reviewers, I didn't have a groupon. The price I paid was comparable to market prices for similar services. The observations aforementioned are not that costly to maintain, therefore I find it unacceptable for the owner of this establishment to overlook or ignore these things that can negatively impact the experience that clients have. A day spa is an establishment were you want to feel relaxed & like royalty. Those things need to be fixed!

Lea Moore

Very clean and nice place. Sandy did a great job today. Ill be back to see her again.

sasan8800

Stressful couple months and decided to come in and check evene day spa. Absolutely had a lovely day. Everyone was very kinda and professional. Will be back again!

Stephanie Betschart

We went to use a Groupon and will go back again on our own! It was amazing

Andree Cox

If you are looking for a quaint, customer focused, and tranquil environment, Evene Day Spa is perfect for you! Saadat and her staff provide excellent customer care as they help you feel rejuvenated and beautiful. I have been a loyal customer of Saadat for over 14 years and I travel past at least 10 spas just to get to her because she is very good at what she does. Whether you are looking for various massage options and services, a knowledgeable and effective aesthetician or simply quality beauty products, Evene Day Spa delivers.

Zachary Schellhase

Decent massage but therapist smelled of fresh cig smoke.

Jeffrey Williams

Great place, very relaxing and I enjoyed the message

D. Meyer

I was a little confused from the one or two negative reviews about Evene.Day Spa in Smyrna. I've been going there on occasion since they opened and I have always found them to be very professional and patron-oriented. I got a gift card to a different spa in West Cobb one time and was shocked at how insulting they were to a senior citizen. I have NEVER experienced any rudeness or bad attitude at Evene. They make you feel welcome and they do a good job with all of their services.

Debra Hess

If you purchase the Groupon, make sure you READ the fine print. They do not take appointments for Saturday's. I called and had an appointment made for a Saturday only to have someone who works there (I believe her first name starts with a "T") cancel my appointment less than 24 hours out. It was highly disappointing. Be aware.

Donyell Spralling

Evene Day Spa offers an ambience that is relaxing and comforting as they tend to your space needs.

Felicia Coleman

Please get customer service training. Treat your employees right as well as Groupon customers. Won't be returning. That is all.

Royce Tribue

Georgette Gay

They are so pleasant and professional

Jocelyn Steward

Update: I still have dark marks on my skin from the experience over a month ago. Again, please do not visit this place. The owners also stated it was a pimple and again never apologized for the damage and pain they caused me. Please avoid this place. I used the Groupon to receive a facial and the chemicals used burned my face. In less than 24 hours, I contacted the spa and spoke to the owner who requested I come back to speak to her in person. I took the time out of my own personal time to do so. When I showed her the damage she stated that the lady didn't use any chemicals on my face just enzymes. The response from her made it seem that she didn't believe me. Basic customer service states that one should immediately apologize and be sympathetic that my face looked awful. I felt she was dismissing me and perhaps even thought I was lying. She took pictures and wanted me to lie down and take a look at it. I stated no thank you because I wasn't going to have the same place that injured me touch me. Luckily, I was able to use Vitamin E and avoid permanent damage but I wasn't the experience I was looking for. Run down walk away from Evene Spa.

Nailah Sullivan

Amy Long

This Spa is a complete and utter joke! I purchased a massage on GROUPON! Called in to book my appointment and they needed my credit card information, although everything was already paid for through GROUPON! and they also needed my voucher number in which they told me they couldn't find! I contacted GROUPON! Got my money back and WILL NEVER EVER RECOMMEND THIS PLACE TO ANYONE! It was a waist of time, highly inconvenient, and there is zero customer service! I asked for the Manager and was told the owner SADOT would only tell me the same thing and wasn't available! YOU ALL NEED TRAINING! THE OWNER NEEDS TO SHUT THIS PLACE DOWN OR LEARN THE IMPORTANCE OF CUSTOMER SERVICE!

I WI-SH

I WILL NEVER BOOK WITH EVEN DAY SPA! Please retrain your front desk your receptionist to have better customer service for potential clients. It was extremely hard to book an appointment at this spa because I was placed on so many long and abrupt holds. When I requested the name of the receptionist she hung on me. I simply wanted to know who I was booking with and at an established spa like Evene Day Spa, that shouldn't be so much to ask. To the owner: Please start recording your phone calls because you need to be aware of the horrible service your receptionist are providing to your customers!

steve fowlkes

Spend your money at the boutique like establishments in buckhead...it's an overpriced hole in the wall...what a joke!

Erica Clay

Great services prices are amazing.

Shaun Krisher

Had a great experience, would recommend!

Christina Brucker

I’ve had had a few different services at this location and everything has been wonderful! I’ve had the European Facial, eyebrow waxing, and massage. It always smells glorious and is always spotless clean. I love all the service providers I have met and experienced! Definitely worth every penny!

Antonette WarfieldBattle

My last visit wasn't too pleasant they had a new massage therapist thing didn't go to well.

nirmal patel

Great massage for a very good price. Staff was very professional and knowledgeable. The location is a bit north of downtown so feels a little out of the way from the city center.

Davida Jones

If you are new to the area or are looking for a new skin care professional, then Evene Day Spa is the place for you. Saadat and Sandy are the most nicest and professional estheticians that you’ll find in the Smyrna/Mableton/Austell area. You won’t regret coming here!

Mario Jackson

Sai Kiranmayee Samudrala

Affordable, convenient and good service. friendly staff. I would certainly go there again

Josh

Unprofessional, not service oriented, low class, over-priced for low quality service, and their business model is very bad. I rarely rate businesses however I have to share my experience with the public about Evene Day Spa. First of all, their receptionist Jordan is very rude and disrespectful. The owner, not sure her name, doesn't understand anything about business and customer service. First of all, they didn't have me in their system and know that I was just there 2 months ago, then after I booked the appointment, they called back to say they needed to reschedule because they got it confused with a different day, so they are very unorganized. This was a big inconvenience considering I'm very busy making appointments with my job and had to reschedule with an important client. After they called back to reschedule, before we got off the phone, II was asked for my groupon voucher number which I said I couldn't view at the time but said I will bring it to my appointment. They said no, they have to have it before I get there, and they wanted my credit card number to pay for the services I already paid for with my groupon? I gave them the option to do the right thing or they will lose a loyal and local customer and they didn't care. I cancelled the appointment and got my groupon refund, but wanted to share with world that this place is not worth your time and money. Also, when I was there the first time in January, it was the worst massage I've ever gotten...so shame on me for coming back, but I learned my lesson.

Veronica Saldana

I have been coming to Evene Day spa for a couple of months. I think the staff is incredibly friendly and professional. They explain to you the type of treatments you get. They tell you how this will it improve your skin. I have seen the results after my facials and have been very impressed. It's a cozy environment where you can enjoy and relax in. I highly recommend it!

Jennie Parks

I absolutely love this place. The European facial is Devine.

Dedra Ward

Amanda DuShane

Sadaat is professional, careful, kind, and takes her time. I have only had good experiences at Evene. I am hesitant about where to get my eyebrows waxed but I have no hesitation in returning to Evene. The service is personal and done well, and it's a very welcoming environment. I am very happy to return and recommend their services.

M Browney

The facial was great, but massage sub par, make sure who your getting first!

Mary Jessica Dempsey

Katy Perdue

My boyfriend surprised me for my birthday with a couples massage and the ladies were amazing! I was so relaxed. It made for the perfect post brunch

Isja Marie

EVENE DAY SPA HAS THE WORST CUSTOMER SERVICE!!! The snobby receptionist here made it so difficult to book with the Spa. I was placed on long extended holds and the woman I spoke to must have been having a bad day because she was RUDE!!! The owner should be ashamed to have hired such rude, poorly trained customer service representatives. THEY SHOULD BE FIRED since they are causing you to lose customers!!

Rebecca Zapata

I would give negative stars if I could.

Endless Scrubs

HORRIBLE EXPERIENCE!!! I will take my money elsewhere where I know it will be valued! No one wants to book an appointment with a Day Spa just to be stressed out and disrespected by a rude front desk attendant. When I spoke to the manager, she didn't even address the rude and poor service from her employee. It's as if she was condoning her rude behavior! If booking with the Spa is this difficult, I wonder how difficult receiving my actual treatment will be! After reading the other reviews on here, I see that I wasn't the only one with a poor experience with the front desk! Shame on the hiring manager for allowing this employee to be hired!

Shaun Parsons

Ok. So my wife and I had a couples spa experience. It was incredible! I'm glad I didn't give any validation to those giving a 1 star. Great atmosphere.. great service!! HIGHLY RECOMMEND

John Robertson

Best spa I have ever been to because of the owner and the service. It's intimate, private and you can actually book the owner who gives the most amazing facial and waxing!! I will never go anywhere else! I even sent my husband, friends and entire family.

Ashley Skinner

Very unreliable site! Don't book online with this place because they will not contact you back!

Candice Parrow

I love Evene Day Spa! I have been using Saadat for over ten years for my facials even before she had her own spa. She provides excellent quality services and ensures a relaxing visit. After many years of discussion, I finally agreed to let her apply permanent makeup and I am absolutely thrilled with the results. Saadat and her team do a wonderful job and I know you will be pleased.

Erica Rodriguez

Unfortunately, I did not have a good experience here. I purchased a groupon for a 60 minute couples massage. During my husband's and my session, my husband politely asked his therapist, Bella, for more pressure. She ignored him first and then replied that this was a light pressure massage. I understand that sometimes you get what you pay for, however there is still a level of customer service I expect. I spoke up and said that the voucher simply states a 60 minute couple's massage. She replied that she would show me the brochure afterwards and I said that would be fine. Afterwards, I showed her my voucher, which again said nothing regarding the type of massage or it being light pressure. The proper response would have been "I'm so sorry. We are looking at two different things. Let me get a manager for you." And all would have been fine. Bella rudely said "you don't know what you are talking about." I have never in my life had someone in customer service be so rude. Things got a little heated from there and I admit that I was upset however, I am absolutely appalled by how poorly Bella responded and handled the situation. Sadat, the manager, immediately stepped in. Sadat was wonderful and completely understood why I was upset. I am sure that 9 of 10 people have a wonderful experience here, especially if they have Sadat or Nicole, however Bella was so rude that I won't be back.

Sarelle Walton

My friends and I just had a spa party at Evene and I cannot express enough how great our visit was. Each of us enjoyed our services and the customer service was excellent as well!

Ivory Mouzon

The staff, especially the office manager, is completely unprofessional. They shouldn't be on groupon. They are rude. The office manager will call you with blatant disrespect. I watched them not answer the phone after trying to get through to them all day.

Valerie Bullock

Massage and reflexology was great

Ciara W.

This spa is the only one I trust when it comes to my skin care. The staff is knowledgable and uses products that work best for your skin type. I myself have combination skin and the extraction done with the European facial works wonders for unclogging pores! They also offer great specials that make gift buying simple!

Tricia Clements

Sadaat did a wonderful job. It was my first time for threading & I'll definitely be back.

Business Hours of Evene Day Spa in Georgia

SUNDAY
CLOSED
MONDAY
(VETERANS DAY) 10AM–6PM HOURS MIGHT DIFFER
TUESDAY
10AM–6PM
WEDNESDAY
10AM–6PM
THURSDAY
10AM–6PM
FRIDAY
10AM–6PM
SATURDAY
10AM–6PM

PHONE & WEBPAGE

Evene Day Spa en Georgia
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