Reviews of New Wave Spas (Spa)

Michael Vetare

Wow John was so rude i had to walk out before i punched him! Not a good guy i can tell you that. I introduced myself and he litterally said "what do you want" in the worst way possible! Save the time and temper and go somewhere else! Jeff remember customer service is not being a jerk!

Patti King

Loved working with John!!!!

John Andrews

John Harde was awesome! Great service and happy hot tub owner for 4 years now. I would recommend these guys!

Tensunset T

Horrible, I would give no stars if possible. He is very rude and obnoxious. Never shows up and verbally complains and yells . waited 3 months for my spa part at a stated price, he came with triple the amount plus a padded service call amount that was not on the bill of sale. He tried to scam my neighbor regarding a repair as well. Go to the other Spa Dealer!!!

Donald Burdick

Read this review completely. First off, what the hell is this guy’s problem? I agree with the other reviewers. This guy is obnoxious. When you ask a question you get the feeling like he’s thinking, “Why the hell did you ask that?” Then he doesn’t listen or doesn’t understand you and gives you wrong information. We were also looking at side-by-side spas that were clearly different and he was saying the features were the same. Even when he showed me the features of a spa his tone was like, “It’s a spa, what do you think it does?” That’s not the worst of it, though. These aren’t even nice spas. He’s talking about “stainless steel” features that are made of plastic, the mobs aren’t easy to turn. The spas don’t have modern cleaning features. To their credit the spas are less expensive, but I have a feeling you get what you pay for.