Reviews of Kingdom Spa (Spa)

helen bordley

I love the service here

Living Dead Girl Nope

Love the service that I get when I come in. Dr. Nail is the man!!! Dr. Nail (aka) Alex

Ashley Richardson

This is by far my favorite place to have my nails done. So many mani/pedi options to choose from, really nice staff, and very sanitary.

Juanita Allen

I went to Kingdom Day Spa today and when I entered and upon signing in a guy asked my how can he help me . I advised him that I wanted to get eyebrows waxed and he said did I want a certain person to do them and I advised him yes, Daisy and he told me to go to the wax room so after waiting for 10 minutes. I finally asked someone did Daisy forget me and at that time I was advised that Daisy wasn't in today. This is unacceptable and I was very mad/upset with the service and being given wrong information. Finally, Karen came in to do my eyebrows and she had no personality, very rough with the waxing which I have never experienced with Daisy or any other staff, before I could get off the waxing table she was already tearing off the rolling paper and didn't ask if i liked the wax job and no thank you. This is the worst service that I have received from KDS!!!!!!

Nya loren

This spa was completely unsanitary, I was cut with an electric nail file and my nail technician took his dirty, unsanitized finger and pressed it onto my bleeding cuticle. When I asked to get up and wash my hand he told me no. After that I gave him the benefit of the doubt. He continued to give me a horrible, uneven, thin gel manicure that was over priced and not at all up to any standard. I could go on and on about how god awful the service was but I will digress by saying this is a unsanitary spa and I 100% do not recommend.

Britt I.

Someone recommend this place for me because I'm new to the area. I asked for a natural pedicure which cost $33 but the woman proceeded to do a mineral pedicure which was $60 I told her again what I wanted. She started the "natural pedicure" which seemed incomplete. She didn't cut my toenails even nor treat my cuticles which was all included. Never returning here.

Crystal Moyer

Pleasantly Surprised!

Linna Nguyen

Love this place!! Best place in Middletown de!

Steph Roibu

I LOVE THIS PLACE! been going here for 3 years and I have never had a bad experience. Everyone does an amazing job and super friendly and professional.

Vahma Tann

Water was cold. Didn't like the experience at all. No i wouldn't recommend.

Kyla Garber

Love the salon & the employees! My nails have never looked better

Sanika Rasal

I always go here. I am from NJ but this place is so good, I love it! However today when I went I was sorely disappointed. I tried to explain why, and my manicurist (Scott) gave me so much attitude, he said, "I have to apologize because you are the customer, but the apology never came." However his ego was clearly hurt, and he kept going on and on, until I said that whats done is done. To which he said if you didnt like my service my name is Scott. Next time tell them you dont want me and stormed off. I honestly felt so bad because I got so much attitude, even when I am a regular, and I had a $60 check. At least everyone else there is super nice. DO NOT GET SERVICE FROM SCOTT. I wasted my hard earned money on a manicure that I dont like, and got attitude for it, and now I have to look at the same manicure for the next 20 days. But please go here its a good place, and the rest of the staff is very nice. Scott however keep talking very loudly to the rest of the staff all the time, is curt and arrogant, and does not deliver.

Kimberly Lewison

I can take most any photo from the internet and they can do it on my nails. Their prices are fair. The staff is friendly. They offer many services (nails, pedi, facials, waxing) and they are great for an afternoon of relaxing. If they are busy they will rush you in and out, but most places like this do. Of all the nail salons, I enjoys their the most. I ask for David to do my nail art, and Jessica to do my pedi. The others are good as well, but these individuals are my favorites.

Jackie Loosararian

I didn't have an appointment but was willing to wait for someone to do a refill for me. I was told it would be about 20 minutes. I ended up waiting an hour! The girl at the front desk told one of the ladies that work there that I was next and she flat out ignored her and went to the back to attend to someone else. I got up and left. They won't be seeing me in there again that's for sure.

Sydney Rosa

Love Daisy & the staff! I drive an hour from King of Prussia to come see them at least once per month!

Luz Reyes

Worst nail salon ever. I visited with my mother and daughter. We requested manicure and pedicure. During my pedicure a client was really disappointed with her pedicure because it was awful. The same technician is was doing my pedicure she didn't treat my cuticles . It was really badd I requested someone else but it didn't got better. I paid 3 manicures and pedicures and now I need to go to another salon to redo my nails. My 7 years old daughter does a better job.

Bharat Shah

Best pedicure I got, highly recommend

Jon Madrigal

The owner and staff were so nice!

Tracy Thomas

Perfection achieved!!! Very conscious of their work and are glad only when you are happy!!!!! I get gel manicures and my daughter gets acrylic nails done. Friendly employees also. They have so many shades of polish to choose from. They take walk-in customers.

Hinata Chan

This shop is awesome

susan godwin

Best nail salon in Middletown area. Staff always polite. I would highly recommend.

Nneka Wooten

I want to start off by thanking the young lady at the front desk. She tried her best to provide good customer service but unfortunately she is not the owner. Once the owner (Scott) I believe his name is, involved himself things went downhill. The main issue I had was the water in the pedicure bowl became cold. I asked if it could be warmer. The young lady in the front was going to do it but the owner pulled her away and had another worker do it. This worker scooped a majority of the water out of the bowl, brought over hot scolding water in a basin, tried to start pouring that hot water into the pedicure bowl while my feet were in there. I had to quickly move my feet, so I would not get burned. She did this twice. I told her the water was too hot, she then turned on the faucet to add cooler water but the pedicure bowl was to full. She turned off the faucet but the water was still scolding hot. She walked away and never came back. After 15 minutes of sitting there with my feet outside of the bowl and no one coming over, I got up to leave. That is when another worker finally said something to me, at that point it was too late. The sad thing is, I felt so bad for the young lady who was working the front desk. You can tell she was frustrated about what was going but couldn’t do much about it. Tip to the owner, allow the young lady to do her job without interference. Your place may get better reviews if you did. But, I won’t be back!!!

Terri McGrath

I was quite impressed with this place! The atmosphere and the decor was very relaxing! The walls had many motivational quotes and very tasteful pictures. Everyone was very nice and helpful. There are various packages available with different price ranges to suit any one's desires. Their massage chairs were electronic and the most advanced ones I've ever seen in a nail salon. I know I will be back again!

SER Holmes

Upon entering, greeted very nicely. I originally wanted a pedicure, design on toes, refill (acrylic) and waxing. I left almost 3 hours later with ONLY pedicure and color change because they are REALLY slow and seemed disorganized when it came to the acrylic. In fact, apparently "Erica" was supposed to do my nails, but she started arguing with (very nice but very slow) girl doing my pedicure ( Hanny) which I thought was quite unprofessional. She (Erica) was busy getting her nails done and couldn't be bothered. Very rude to Hanny and me. I definitely would not ever give her ANY business. Finally someone named "Scott" came out, and he was a bit flip and sarcastic when I asked about how much more time. At that point I switched to a color change and decided this will be my last visit to Kingdom Spa. They started speaking and laughing in their native language, and I am sure it was about me. No paying customer should ever be treated this way AND a pedicure/refill does NOT take over 3 hours. Gave the 2 stars for Hanny. She was very nice, but just super slow.

Victoria Fasy

an absolutely amazing salon, everyone is super kind and pays attention to detail. everything is super clean and sanitary. i am blown away with how incredible my experience was. i was even given little snacks and a beverage! adorable. i would recommend to everyone!

Kenneth Chance

What a great experience!!!

Sharlym Torres

Love the service and my favorite girl although sometimes you have to wait even if you have an appointment. Example if the last customer was late everyone down the line gets screwed over. Wish they could find a way to hold them accountable

12 Furious destroyer

Very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very veryVery very very very very very very very very very very very very very very very very very very very very very very very very very very very rare very very very very very very very very very very very very very very good

Angela Marie

I had the best experience here, i have ever had at a nail salon before. The nail technician was very nice and paid very close attention to the work she did. Also she was very attentive to questions about their products and choices I asked. I got a Full Set of Acrylic French Tips with a design, and paid $45! That is a great price for the work and the treatment. I will definitely be back again!!

Shotgun Girl

When I first looked at the pricing menu I thought it was a little expensive. It’s just more than what I’m used to paying. However by the time I was done I can see why. They are very friendly, very clean, they have many pedicure options, they even do the powdered manicures. Everyone I encountered was really friendly, especially Daisy!

Linda Levi

I really like Kingdom Spa. My boyfriend and I have been getting our nails done for 8 yrs by either Erika or Daisy. Staff is very helpful. Staff makes u feel welcomed. Service is great. Work is excellent. Linda

Samantha Y.

The staff are talented, friendly and the salon is always clean! I’ve tried a few other nail salons after moving to the other side of Middletown but Kingdom is my favorite. Sometimes there is a bit of a wait if you walk in but it’s completely worth it.

Carol Adomaitis

I love this place I started going here when I first moved to Townsend. I checked out other nail salons and ended up back at this place. The staff is friendly and they do great work try to make an appointment because they do get crowded

Victoria Baber

I’ve been going here for almost 2 years now and get complimented on my nails after every fill that I get. I always recommend everyone to go here and love how all of the staff takes care of me. Mike and Jenny are my favorites to go to but when they’re not available I can depend on anyone else to do a great job as well. Their pedicure options are awesome, best place I’ve gone for pedicures! They’ve never given me a reason to leave and I enjoy and am happy with every visit that I have, anything I’ve ever needed fixed, the staff has always been quick to help and understanding!

Carissa Lancaster

I was very disappointed in the services provided. I do not recommend this place for any of thier spa services.

Loveable Bee

One of the nail techs took extremely long doing a basic refill (almost 2 hours!) We were the last people in the shop. When finally finished he gave me a price, I paid and left. Two days later I see that my debit card had been charged almost DOUBLE!! When I called the store, they informed me that the nail tech used the wrong kind of nail powder and that's why they charged my card an extra $30 WITHOUT MY KNOWLEDGE OR PERMISSION! I have since found a better Nail Salon!!

Dottie Kerr

The staff is very attentive and kind. They strive to achieve the look you want. Everyone works together to make sure you are completely satisfied. The facility is very clean and all pedicure stations have fresh lined bowls which are disposed of after each use. This is huge for control of infection. The care they have put into the business shows I wouldn't go anywhere else!

edalis schloemann

went to Kingdom Spa to get gel manicure Was very unhappy with the way the owner treated the customers and his employers.... if you want a successful business with happy employees then it starts by treating your staff like professionals so that it reflects on the public. I will NEVER go back to KINGDOM SPA again !!!

Samantha Baranowski

Best gel manicure I've ever had. It's been 3 weeks and still no chipping or peeling. Despite the longevity of the gel, the prices are very high at this location

Jasmyn Hart

Poor customer service I made an appointment by phone and drove 25 minutes to get to this salon. After sitting for 30 minutes, I asked the receptionist if she could check to see when someone would take me back. She said that she would ask, but never came back. 20 minutes later, I asked her again and explained that I had been waiting for almost an hour. She went to the back of the salon again and came back to me. She apologized and told me that she was told to tell me that it would be a "while" before I would be called. She said that some people had waited almost 2 hours. Had someone called me and made me aware that they were running behind, I could've adjusted my plans accordingly. The receptionist was very kind, but I felt invisible to the actual technicians. No one greeted me. Whoever was supposed to meet me at my appointment time never spoke to me to explain the situation or to even apologize. Sadly I was a first and last time customer.

Christina Pitre-Hajdasz

They were awesome..my nails were messed up from previous nail salon..my nails were beautiful when they were done..and the customer service was amazing!

Khaylee Kim

Love this placeeee!!! Best spa in Middletown DE❤️.

Jennifer Walters

Very clean salon

Cherie Kist

My mother and I came here for a girls night/pedicures. I have been here once before for full set, but this was her first time. She was reluctant because she normally only goes to the one around the corner

Derek A. B.

Everyone was extremely nice ! Very clean

Julie Martinez

The first bowl didn't get hot. Went to the second bowl she started my pedicure. Twenty minutes into my pedicure the other nail techs offered their clients wate . Soda or tea my tech still didn't offer me anything finally I asked for a water and she got up and got i . When my tech was done she took me over to the dryer so I can let my nails dry well I've been here 15 minutes and she had not come back to check on me but as soon as I sat down the receptionist came over and took my paymen .

Donaldo E.

Hanny gave me a pedicure and she did an amazing job. She's my go to when I come here

Ashley Robinson

My go to!