We have the opinions of real people like you who purchased the services and products of Mynd Spa & Salon (Spa) in Connecticut area.
Nowadays the business receives a rating of 4.7 over 5 and that rating has been calculated on 133 reviews.
You may have noticed that it has an average rating is virtually the highest, and it's based on a high number of scores, so we can conclude that the rating is very faithful. If people have bothered to give their opinion when they are happy, is that it works.
As you know, we do not usually stop to write opinions when they are positive and we usually do it only if we've had a problem or incidence...
This Spa is classified in the category of Nail salon.
Great services with expert staff
Loved it. Great service and ambiance! Mary is fab! Go!
This is a great place to get a massage! Ive been to a few other local places to get a "cheaper" massage, but theyre never as good. I always find myself coming back here because its super clean, the service is great, and the therapists are top notch. Ill never go anywhere else again.
Dana is the best! She always does a phenomenal job on my hair, gives helpful suggestions, is positive and friendly without being overly talkative. She truly makes me feel pampered every time I see her. She takes something as simple as a blowout and still puts all of her attention and energy into me and making me feel beautiful.
Superb Spa experience with professional that treated you with ultra care. The environment was relaxing, immaculate, and you knew from the moment you entered Red Door, you were treated with individual uniqueness. There was no pressure to purchase anything. However, I knew that Elizabeth Arden's Red Doors, takes pride in their products.....why....my sister has used them for years. Also, I had the opportunity of having treatments in NYC's Red Door and their quality of service was just as outstanding as the Marriott in Groton. You will enjoy your experience and it is worth the price you pay because there is no price for quality, uniqueness, and tender, loving care. Everyone needs time to pamper themself because it helps you bring out your inner glow. Red Door is the answer!
Great spa a bit pricey but well worth the experience.
This review is based on my most recent visit. The services I received were a pedicure and leg wax. From start to finish, overall it was a good experience. Kristin and Camille were both friendly and professional. They were engaging and easy to converse with. The checkout process was almost effortless. Previously the gratuity calculation could be confusing, but this advisor easily let me know based on my percentage preference what it would be. If I’m grasping for a negative, the only thing I have is that there was a small stain on the sleeve of my robe..." I refuse to use the run-of-the-mill nail salons because they aren’t inspected or regulated for cleanliness. The Red Door is my go-to when I want to treat myself to an indulgence.
Dana and Lisa were wonderful! They made me feel so comfortable, and they did a great job! I loved working with them!!!
Very knowledgeable and talented stylists!
I’ve always loved Red Door Mystic for massages & facials...top notch! I decided to try the hair salon...loved it! Love my color & cut. Found a new hairdresser. Brittany is excellent, an expert. Everyone there was wonderful & personable. Dana is incredible too...she did my hair for a formal...amazing! Recently took care of my hair when Brittany was out...exactly what I wanted. They’re all personable and enjoy my time!
Best ever. So relaxing and luxurious. Will be back.
Great service. Wonderful staff.
Mary is amazing!! Best Facial Ever!!
Amazing and worth every penny! I've had facials before at many different salons, but nothing compares to the one Mary gave me at The Red Door at the Mystic Marriott. It was relaxing, therapeutic and although I have good skin - my husband noticed a difference and a younger coworker asked me if I had "turned back the clock." And that was four days later! Can't say enough great things about the experience. I will be back!
Mary was amazing!
My favorite place to have a pedicure. The Nail salon is sparkling clean and the team is very friendly.
My mother in law & sister in law gave us a gift certificate for the Red Door Spa. We had a couples massage. It was my husband's first massage and at the end he asked if we could do this everyday lol it was great the whole experience was great.
Received a relaxing shampoo and blowout for a wedding I was attending. Stylist was friendly and knowledgeable and would definitely return for services!
I had pedicure and escape facial done ! Loved the experience ! Will definitely go again
Very relaxing. Just what I needed. Staff were extremely professional. I highly recommend visiting here.
Melissa gave an outstanding stone massage. But stuff there was kind and helpful. And the place is very relaxing put you in the mood to get a massage.
This is my go to place when traveling between NYC and MA.. friendly, professional and relaxing- my facial was terrific and I did purchase some of the product the technician recommended which I usually don't- but glad I did. Went on a Tuesday which is way more quiet than when I go on a weekend- to b expected.
Awesome spa with excellent customer service.
Nice massage..relaxation area is not very relaxing and pool area needs updating. Good massage
This Red Door Spa is excellent! The one time my pregnancy massage wasn't great, all I had to do was mention that to the front desk worker and I was promptly contacted by the manager. She refunded me the price of the massage and sent me a gift certificate to try their establishment again. The next massage was perfect. Now that I've had my baby, I will go back there for regular massages. You can't beat their customer service! They take their good name very seriously and will do everything to make sure the customer is happy.
Excellent service, I have been back a couple of times and always impressed by the staff and facilities.
Relaxing spa environment, great haircut, and friendly staff!
Best place in CT. Love the special attention they give to their customers!
Went for a girl's birthday weekend. Had a very bad experience with a nail tech, but the manager made it better. She took full care of us and paid for my friends mani/pedi which was the right thing to do. She definitely went beyond for that. As far as the cleanliness, the women's locker room was gross. Dusty and the floor was dirty. The garbage was overflowing with feminine products sticking out of the garbag. No soap and mouthwash. Counters of the sink were dirty. A huge turn off! Then in the shower there was clumps hair in the drain, in all 3 showers no less. They don't have someone checking enough or if they do the attendant does nothing. The spa is nice but needs to be renovated at this point. The pool area is for the whole hotel. It's not enjoyable to have kids doing canon balls while you are trying to get away from that all. Our next trip up here will be for the spa down the road!
Love this place for spa services. Massages, facials, even the de-stress body treatments are all fantastic.
The perfect spa experience. Thank you Red Door staff for your hospitality and making my time relaxing. I felt pampered and everyone was very professional.
Marisol worked magic!!!
Nice massage (though I don’t think that I got the full 50 minutes) but the hotel and spa are going through a remodel so it was noisy. The prices are very high especially given the construction.
High quality Spa services.
Amazing services, the facilities are wonderful! Staff was polite, and very helpful.
Too expensive. Can get similar or better quality at other spas for much cheaper. Staff was very friendly and nice services offered such as relaxation room with water and coffee but these services aren’t worth the incredibly inflated price of the actual massage. I pay $120 for a 90min deep tissue massage at a competitor and it too is a nice facility versus red door I paid $165 for only 50min. At the competitor I’ve had massage therapists who are just as good and sometimes better with the massage given. In my experience the facility doesn’t matter as much as finding the massage therapist you’re most happy with. For me I’d rather risk the hit or miss with a new therapist at a cheaper place than red door which is extremely expensive. I would consider coming back if prices were more in line with other spas I’ve been to around area but for now I will continue to drive farther away for better pricing with same quality service.
Great service but pretty pricey (1.5 hours - $200+)
"I felt like I was treated like a queen. I had my hair done, my nails done and makeup applied twice. My husband spoiled me and the Red Door helped him accomplish the feat."
I’ve been coming to the red door spa since 2003! Their service and experience is second to none. I really couldn’t see my self going anywhere else.
The spa itself is lovely; the atmosphere, concierge, layout, all pristine and peaceful. The technicians take their time to explain each step in your service, which I find to be helpful especially if I’m having problems later on. The only thing negative is that our gel polishes peeled off at the 1-week mark. While I understand this can happen, it was upsetting that it happened to all four of us around the same time. That shouldn’t happen with the prices they charge. I regularly visit a mani/pedi spa in the Waterford area and a 2-1/2 hour service (spa pedicure, gel manicure) is $80.00 for all (including chair massage, wax, shoulder massage, and reflexology); and the gel lasts 2 weeks
Very nice!
I love how you enter into the waiting area - the lighting is soft, the coffee is good, the water with lemon is a great addition, you can have wine! I love the conversations with people you never meet, but everyone has a common interest of taking care of your well being!
Quality services, but a bit pricey.
Very relaxing and enjoyable experience.
This was one of the best experiences anyone could have. From the moment I arrived I was treated like a queen. The atmosphere and people was delightful. A very big home run!
This was my first time coming to The Red Door Salon. My massage therapist as well as my boyfriends massage therapist, were absolutely amazing. Rebecca & Holly made the experience so great, and we were so thrilled & relaxed walking out of there. I will 100% be back and would love to book with one of them again.
My favorite indulgence at the Spa is a pedicure. The technicians are very attentive; they understand what you want and provide excellent service. The atmosphere in the spa is light and airy, while the relaxation room is dimly lit with quiet instrumentals playing in the background. Always a pleasant experience!
From the first tour of the spa through a delicious lunch, I felt pampered and cared for. Each service was more than advertised and the professionals really took the time to not only explain, but make sure I understood what was happening. This would be a great place to take spa newbies, though it may spoil them for anywhere else! I can’t wait for my next trip to Mystic!
Salon was beautiful and relaxing. Sue was excellent! Made me feel so relaxed with a great massage! Thank You Sue!
Wonderful experience, from the signature massage, to the pedi and mani I recieved. Courteous staff and beautiful, peaceful facility. I will definitely be coming back!
Luxurious Spa! Catered to from the second I walked in the door to the moment I walked out. I treated myself and a friend for her birthday and the exsperience was pampering and relaxing. And with use of the relaxation room, showers, steam room and even the hotel pool and hot tub for the whole day as well, I couldn't ask for more. I only wish I remembered the name of the woman who gave me my signature massage, she was awesome! Thank you! I will be back soon.
Great getaway. My sister, daughter and niece really enjoyed the treatments and the facility and the great customer service!
We LOVE this Red Door Spa. It's truly a "spa day" when the service and services are delivered with excellence. We have never been disappointed.
Beautiful facility; Friendly staff; Amazing service. My girlfriend and I went for a day of pampering to relax before her wedding. The milk and honey sugar scrub and signature massage were absolutely heavenly. The prices might be slightly higher than other places but definitely worth every dollar for the added luxuries. Can't wait to go back again.
A little slice of heaven in Groton, Conn. It would be hard to find anything or anyone to criticize. From the greeter to the punctuality and friendliness of the therapist I felt I was somewhere else and that somewhere was wonderful.
We were treated for Mothers Day it was wonderful, peaceful,relaxing,excellent staff throughout the spa.can not say enough about r facials, massages and the relaxing room. we loved the pool area. everything was so clean it was the best Mothers Day gift.. we r planning r next visit to the Mystic spa for August. i highly recommend u visit the spa u won't regret it.
"The entire experience was top notch. From the moment I entered the spa and was greeted with smiles and being addressed by my name to the tour of the facilities was welcoming. My masseuse applied the right amount of pressure and interaction. The relaxation room was the perfect place to transition from the calming scents and music of the individual rooms back to the world. "
Good service and excellent treatments but don't bother with the makeup refresher (even if they throw it in for free) the girl who does it is incompetent and has a huge attitude!! Ran into the bathroom to wash it off as soon as she was done. Also it's a hit or miss with the front desk staff. :some of them have quite the attitude.
The professional and extremely friendly staff. The wonderful atmosphere. An extremely wonderful job done by the young lady who gave me my massage.
This was my second time visiting. Both times were gifts. I think the spa facility is beautiful and certainly inviting and warm. We were attended to immediately and headed right away to be serviced. I will say, this visit was different... The technicians were very nice and seemed to enjoy our conversation but I have to say, I was not impressed AT ALL with the the time saver pedicure. I realize that it is a "time saver" but the quality could have been better especially for the price. One toe nail was clipped though a few could have used a trim, my nails were not cleaned underneath and no filing of our heels. I am sorry but you can go to a small shop anywhere and get all that pampering for a lot less and in the same amount of time. I expected at least the filing. Our nails were painted and then we were off to our cream manicures, which was pretty much what I expected except for my tech missing corners on almost all my nails. I was surprised by that, to say the least and asked for them to be fixed (along with 2 nails I messed up). When I told tech she seemed annoyed and said she will fix them and points out how lucky I was that she had no one after me. That statement bothered me and I felt did not really have a place in our conversation as some of the "repairs" were her doing. Anyways, my nails were fixed and even though I noticed some nails still in need of polish along the edges, I said nothing. I couldn't help but feel that I was being annoying and rushed out so that they could see more clients. The rest of our time was wonderful. We used the steam room and the pool. I love that you can make a day of it considering it is the one of the closest location a (1hour) to us. Once we were all done, it was time to pay. We had left our certificates up front and went up to cash out. This I thought went well but I realize after that maybe it was not...From what my boyfriend says he paid for the gifts and 20% gratuity as well but another gratuity was taken out at cash out from our gifts certificates. So, not only do I feel like the services were overpaid for the quality but on top of that, a double tip! Wow! If someone pays for gratuity as a package, shouldn't that show up while checking out? We could have used the extra gratuity taken out towards another service or maybe products there (which was not suggested). Once I looked at my overall experience, I could only give Red Door 3 stars. The facility itself and staff interactions are great but I would have liked and enjoyed a more detailed and precise service considering the amount of money paid. Sorry but I did not feel like we were valued as we should have.
The Red Door Salon and Spa, located in the Mystic Marriott was a fantastic experience. I spent a few days at the Marriott so decided to spoil myself. Wax, pedicure and Body exfoliate and Wrap. Each technician was very friendly and explained the entire process. The atmosphere at the spa was relaxing and inviting. Everyone was smiling and made me feel like the only client they had. I will most definitely go back again.
Great spa, conveniently located with flexible scheduling alternatives and great staff!
Terri went above and beyond to mend my dry brittle nails
Logan Llanos is truly gifted at massage. I can't recommend him highly enough!
I've been to the Red Door before and have had good experiences and not so good experiences but have never voiced my opinion but I recently went there for a hot stone massage for my birthday. It was the end of February and extremely cold outside. I had specifically asked them when booking my appointment to put me with someone experienced since in the past I had some questionable massages. The girl who I got had said that she had been there 2 months. She proceeded to put cold lotion on me the entire time and at some points was only using one hand to massage me. It was not a good massage and I couldn't wait for it to be over. I also wanted to use the hot tub afterwards but it was shut down that week and no one had bothered to let me know when I booked. I had gone during the middle of the week during the day so it was really slow and when I went to check out, I couldn't find anyone for 10 minutes. I had to go room to room to get someone to check me out. The woman could tell I was upset about my visit and asked about my massage, in which I told her the issue. She said she would have a manager contact me and they never did. If you look at the outrageous prices that the Red Door charges, there should never be this amount of issues like I had in one visit alone. I can't believe how much they charge someone for such poor service. And this isn't the first time I've had poor service there, just the first time I'm voicing it.
After the spa is renovated to match the renovation of the hotel, I believe the whole experience will be top notch.
The Red Door facility in Groton, CT is all one expects of a Red Door salon. It is easily accessed, beautifully tended, and the staff are warm and efficient. Melissa, who gave me a great deep-tissue massage and intensive foot massage, was top-notch. It was the thoroughly relaxing experience I was hoping for.
My spa experience at The Red Door Salon & Spa in Groton, CT always provides me with relaxation and pampering I need.
"I love my service technicians. However your company has switched from Essie product to CND and you are providing very limited colors. I really need you to change that!"
I struggle with this review because The Red Door Spa services are perfectly decent. It's their prices!
My massage therapist was Awesome
Great
Felt like in Paradise
The Marriott and the Spa are the best in the area.Service at the spa is awesome.We go 3 times a year for 3 day weekend to relax and enjoy.One of the days we don't leave the hotel...,just swim, relax, dine and have super spa treatment.
At first I was a little nervous. But after a small bit i was completely relaxed. Massage was wonderful.
I very much enjoyed my experience at The RED Door. My husband purchased The Red Door Debut Spa package for my 40th bday. Every service was excellent. I also had lunch scheduled at the spa-delicious! Everything was on time.