We have the reviews of real people like you who used the products of Your Salon and Spa (Spa) around Colorado area.
As of day this firm receives a score of 4.3 out of 5 and the rating is based on 29 reviews.
As you can see it reaches an feddbacks average is quite positive, and it is based on a very large number of opinions, so we can be pretty sure that the valuation is very faithful. If there are many people who bothered to give their score when they've done well with the service, it works.
You know that we don't usually bother to put scores when these are positive and we usually do it only if we have had a problem or issue...
This Spa corresponds to the category of Hair salon.
Linda does an awesome job on my nails!! She super friendly and doesn't rush!! The salon is clean and the atmosphere is fun!!
Mimi is the best beautician I have ever had. Very friendly and respectful
Karren is the absolute best when it comes to cutting, coloring and styling. She also has great advice for which hair care products will work best. Karren and Your Salon and Spa get 5 stars from me!
Very picky about my hair but decided to give rocky a chance after reading great reviews and seeing pictures of her work and I am so happy I did! She delivered exactly what I wanted and pictured. I was natural for two years and decided to get a relaxer and I don't regret it at all! She has a really great warming environment and she is just the sweetest! After two years in Colorado I have finally found the person I am looking for! Don't miss out you guys, she is literally the best person I have went too here in Colorado Springs! Thank you Rocky!!
My daughter and I go to this salon and could not be happier. Karren is super accommodating and schedules plenty of time for planning to be sure she understands what we have in mind. Great products. Excellent cuts and color every time!
I have only seen the esthutician Mimi. She is the bomb. Everyone is nice, but Mimi is the reason I go. Her facials are to die for. Het hair removal skills are amazing. Love this woman.
Karen your awesome
Love Mimi won't go to anyone else for a facial
Do not go to this salon unless you are looking for an escape room experience! Cara will not listen to what you want. This place deserves NEGATIVE stars!! Cara charged me FULL PRICE for something I didn’t even ask for the first time. -I asked for VIBRANT red hair and she sent me home with black hair with a hint of red.- She told me she would fix it without ever telling me I had a week to come in...I told her that it would most likely be a month before I came in because I didn’t want to damage my hair. I came in Saturday and she never told me that I was going to be charged ANYTHING for her to FIX MY HAIR! The only time we discussed a price was when she told me she does dreads for $60/hr. I gave her everything I had in my wallet and then she locked me in the store telling me that I could not leave until I gave her $360!!!!!! (What I found really strange was when I gave her her “tip” she asked me how much I was giving her, which a stylist has never done. Then after counting it proceeded to throw a fit telling me I was being disrespectful. Shouldn’t she have known how much I was giving her if that had been discussed) I obviously didn’t bring that with me thinking I was getting my hair fixed for free. I told her I’d be more than happy to give it to her in payments if she really feels her work deserves it but I didn’t have it on me. I unlocked the door and got in my car and she proceeded to chase me down the road. This has brought up some PTSD and I can’t even believe someone would do something like that especially after I offered to give it in payments. I asked to speak to the owner and she wouldn’t even take my calls, saying she would only talk to me over email and then backing up her staff. Now Cara is sending me messages adding, FLEE SATAN in all caps at the end, claiming she’s praying for me and calling Satan out of me...I don’t appreciate it to say the least.
I have been going to this salon since January to see Rocky weekly. I get the best haircuts/face trims and she gives the most relaxing shampoo and the atmosphere is always nice. I highly recommend anyone in the area to stop by and experience her services, you'll receive excellent customer service and leave feeling refreshed! Thank you Rocky! See you next week :-)
Love the work Rocky does! I'm very particular about my hair care, she is very thoughtful and listens to get clients needs. Highly recommended! !!!
I have been coming to this salon for over 10 years and have never had a bad experience, nor ever seen anything even remotely bad. I have had multiple different stylists do my hair and it always looks great! I also get facials from Mimi and they are awesome too. Everyone there is so nice!
I've been coming here for a few months now seeing Rocky. She's amazing! I always leave looking gorgeous with my curls!! Thanks Rocky!
Always a great visit
Cara cut my long blonde hair, soothingly washed it and gave a therapeutic hand massage. The only thing better than the service was the conversation
I love the customer service, personnel there treat you with professionalism and care. If you have questions about age spots this is the place for you. Mimi is fabulous.
Disgusting service, woman threw a fit when finding out how much she was getting paid (after never discussing a price and doing things that were never asked for) overall horrific experience for customers
LOVE Your Salon and Spa! Karren always listens to exactly what I'm looking for, and makes on-point suggestions for what would fit me best. I've been seeing her for several months now, and love the cut and color I receive every time. The salon is comfortable and nicely decorated as well—so the all around experience is really great.
I just had another fabulous experience at Your Salon & Spa. I've enjoyed a variety of services and the owner, Karren, is one of the most creative and customer oriented hair stylist I've ever met. She takes the time to fully understand what you are wanting to achieve whether it be a cut, color or style. She checks as she progresses to make sure you like it. WHO DOES THAT? I always recommend anyone I know to come give it a try. Each time I've been, I have not only been completely satisfied with the results but thoroughly enjoyed the whole experience. Thanks Karren, for your amazing customer care as well!
Your Salon and Spa!!!
Never been
I have been a client at Your Salon and Spa since January of this year and I have been extremely happy with the services I receive there. Karren is my stylist and I tell all my friends what an artist she is. She really thinks about each person's hair and suggests what she thinks is best, not only for the day you walk out of the salon, but for when you have to do your hair yourself at home. She takes into consideration the health of your hair and what is the best style for you. I also get regular manicures with Karren and again, she is the best! Your Salon is conveniently located, clean and comfortable. I highly recommend Karren and her team!
Look no further! Niki gave me the best haircut I've had in Colorado! She takes her time to make sure its done right. Thats how its supposed to be done. Shampoo and scalp massage was an unexpected surprise. Customer for life.
Karren (the owner) loves her business to the core and partners with the best people to serve us! They are professional and kind. Easy to find and great parking!
** EDIT At the time of this post there were no other reviews about Rocky, she has since had friends and family members make false reviews to boost the score for this salon*** I had been going to this salon for nearly two months and was being styled by Rocky. I was satisfied with her work until May 6, 2016 when she was attempting to trim my hair with clippers and literally scalped a 3x3 area of my hair near my temple. She apologized and was able to mask the area but I was completely mortified as I am African American and my hair does not grown very fast. To add insult to injury she only took $10 for her mistake and asked me if I wanted to leave a tip( absolutely not) had she had taken 50% off of my style for her error I would have most likely came back but due to the price I realized she didn't value me as a client. Had she had considered the long term effects of charging me that price she may have realized that a consist an customer who tips 20-25% regularly would have been more beneficial than a customer who will NEVER RETURN AGAIN! I received a refund from the owner the following week after the service. She had the audacity to call me unprofessional when she replied to my review but, in her text messages to me she threatened that I had "better be there at noon" and stated that I was "abusing her again". How professional is that as the owner of a salon. I have since decided to forward all communications with her to the BBB even though this "business" isn't even accredited! Thank God and good riddance I'm glad to be done with the situation!
Mia Cioranu has been cutting my hair (I'm a man) for what seems like 10 years or more. I haven't let anyone else cut my hair in all that time. Consistently excellent cut. Mia is friendly and we share our stories and some laughs. Best stylist/barber ever!