Reviews of Spa At Flying Horse (Spa)

Meagan Hahn

Extremely expensive

Gail womack

Fablous

Melanie Caffrey

Overpriced. Person behind the desk (if I am correct, this person was the owner) let us know that a 20% tip for services was not enough. I chipped in an extra $20 only because I did not want to embarrass the person I was with (since being told such a thing in the first place had already embarrassed her). I do not recommend this spa.

Batawi Scott

Ive been to this place twice and both times I really liked the quality of the polish job. The atmosphere was very relaxing and pleasing and products in the gift shop were unique. However, the lady that did my nails/massage was fairly unprofessional and gave off a bad attitude in general and said she wished she didn’t have to come in that day and would rather have been to an event out in town instead. The massage was also very subpar. For the price, I really expected a better experience.

Jeremiah Fronk

Fantastic facility

Debra Williams

Absolutely wonderful Spa Sampler package! Started with a massage, then facial and ended with pedicure and manicure. The staff was very friendly and accommodating. The white wine Sangria was a hit! Highly recommended for a relaxing and peaceful afternoon!

Mindy Jordan

Wish I would have read reviews. I went for a mani/pedi and my nail polish didn't even last a day. When paying that kind of money your nails should look great for more then 4 hours. I called asking for a refund and they have yet to call me back, that was over a month ago.

Angela Clark

Staff was amazing!

RHONDA STEELE

Gorgeous .... something for everyone!

Vannessa Clarke

For a spa of this caliber, the lack of skill by the massage therapist was disappointing. Professionalism was lacking as well.

Meredith Meyer

I really wanted to love this place. The grounds are beautiful, the waiting area was clean and well put together. Very relaxing atmosphere. For the facial the anesthetician was a bit condescending and curt about my current care routine (using products from the spa at the Gaylord in Tennessee.. ). She seemed annoyed and a bit judgemental. The facial itself was great, but the anesthetician didn't write down any of the products or recommendations. All of their products are in French, literally no English on the bottles. Even using Google translate I couldn't figure out which one was sunscreen. I was told the anesthetician went to lunch immediately after my facial and couldn't be reached. The receptionist said it'd be unwise for me to try to buy my own product without a recommendation, because the line is so diverse and they customize it to each person. But if I left my information, they'd call me, I purchase the products over the phone and then pay for shipping. Most 2-3oz bottles were upwards of ~100. When I went to leave a tip (which I generally am very generous with but I do base it off of the interaction), the receptionist told me 15% on an $180, one hour facial wasn't enough. I clarified this is gratuity, and not an extra service charge? She replied, 'correct'. I asked why wouldn't a client decide how much to tip? And she said I could. So I repeated how much I wanted to and she flicked her eyebrows up as she put it in the computer. It was so embarrassing and awkward, honestly it ruined my experience. I used to be a massage therapist at a 5 star spa, I understand the industry. This is EXTREMELY rude and NOT common at all. I asked a manager to give me a call and left my information. I was hoping to get in contact with the anesthetician, after all that I still wanted to buy some products (which she'd get a commission for) and no one ever contacted me. Part of me wants to go back because the products are great, but the level of attitude and entitlement was unreal.

Rhonda McIlquham

Very relaxing spa. Brittany gives the BEST massages! She works to get all the knots out of my shoulders & back.

Donisia Trujillo

i applied at this place because i am a licensed cosmetologist and have been doing bridal makeup and hair for over 10 years. i was shopping around to find a new place to work hoping to get in somewhere modern and nice and thought this place would be perfect. So glad they actually called me before i wasted my time and went in there for an interview. the woman who called me (head stylist) was VERY RUDE, DISRESPECTFUL, and DEMEANING!! she picked apart my resume and told me that me styling hair without a license was illegal ( it’s not i checked DORA) and they didn’t want people like me in their salon. WOW , she made me feel like i was an ex bank robber trying to apply at a bank. like i said i was very thankful she called me and showed her true colors immediately over the phone because i DO NOT want to work under a person like her. modernness and newness can not replace professionalisms, courtesy, respect, and integrity. i thought with all the experience i have and the clientele i would bring with me, that it would be enough, not only was it not enough, it was enough for her to call me and make me feel like the worst cosmetologist out there, oh well, their loss not mine. my reviews speak for themselves.

Joy Verplank

Facial was nice. Deep tissue massage (was with a male but I can’t remember his name :() was awesome!

Sophia Suber

I enjoy the Spa at Flying Horse. The staff are always friendly and attentive. The decor the beautiful and when I am there I can truly relax and unwind. They always make sure the customers experience is what comes first. I have been going to the Spa for three years now and I will continue to go.

Eli Mccaslin

Never been. Won't be allowed either, but it looks nice

Ute Stewart

It was fantastic and so relaxing

Stephen Meyer

Beautiful facility and experienced therapists make this a high end spa treatment at a reasonable price. Highly recommend couples massage

P D

I went to this spa with my girlfriend and was quite surprised by the quality and lack of professionalism. My person had a really bad attitude and didn’t do a good job for what we’re paying. They also said at the end that we needed to tip more than we did which was ridiculous in the first place, especially for what quality of service was given. 9/10 do not recommend this place.

Kristen Nielsen

Love it! Fantastic facilities and staff.

Martyna Sobczak

Loved the hospitality and the wonderful massage and spa experience. Kolleen was wonderful.