The remodel looks nice. It isn't as cramped as before. It looks clean. Not all the nail techs offer or bring their clients water.
I walk through the front door and I am greeted to see what I need to get done. Then I get seated in the middle chair in the first row. This lady took a while to get situated because a young lady who came in after me was getting started on her acrylic nails. If acrylic nails are a priority, don't offer other services.
The lady that was doing my nails sat their quietly did my nails until I started seeing bubbles because she was rushing through the shellac gel and messed up. Don't get me wrong. She did an 80% job overall, but it should be 100% all the time every time. She should get all flustered because she messed up and I asked her to fix it. If she did it right the first time, there would be no need for her to fix it and be all rough with my hands. In the end, two nails were messed up. She didn't cover the entire nail that she messed up on There was a dark lint on my other finger. Lastly, there were tiny bubbles on a couple of other fingers.
As the last set was setting under the UV light, she was pressing for some lotion; unfortunately, the bottle was out and she only rubbed the teeny tiny bit of lotion that came out of the bottle on top of my hand and rubbed it in circles and that was it. I had to ask her for the cuticle oil and she asked some if I wanted to wipe my hands down. I really wanted to ask her what was included in the gel package because all I received was a little bit of filing, cuticles cut, cuticle oil, and shellac gel with a "splash" of lotion for the something not even close to a massage that is normally offered. If she was in training, she should be supervised better or let alone retrained.
Not having her do my nails again. Too bad they don't have name badges anymore because I wouldn't recommend her until she gets better training and customer service. Keep in mind that I did tipped her though!