I don’t recommend this place. They are very good salesmen, but in my experience the service they sell is underwhelming. They charge the same prices as more inclusive spas, for example, Burke Williams or even Massage Envy, with less impressive massages.
The below is my experience and only mine. Perhaps others experienced something better.
At first they seem very friendly and enthusiastic about their services. But at the hint of unhappiness, they did not seem interested in retaining me as a customer.
I had a very weird massage. The massage took place in a room most likely used for facials. So it was less than relaxing — strange machines around the room. The massage itself was fine. Was it worth $100? No. The lady seemed somewhat experienced but certainly not as experienced as professional services. She lathered my entire body in oils but never bothered to wipe it off. They also failed to tell me the massage was over. So I ended up waiting for her to come back for about 10 minutes before I realized it was done.
My major gripe, however, is not the kind of strange environment or behavior but instead the reaction of the front salesperson or the masseuse, but their reaction to my confusion. When I went to pay I explained that no one told me it was over and that I was still completely lathered in oil. The masseuse questioned whether I was even oily. Really? I think I would know whether I was oily (and frankly she should know because she used it on me). But that’s not even the point — I’m spending $100, the least you can do is just be apologetic for what was clearly an oversight. Anyway, after that their moods changed and basically wanted me to pay and leave.
The point is — I don’t plan to go back. I can get better service for that amount of money at many better locations. But that’s not why I won’t return. It’s because of the customer service. I truly hope they treat others better than they treated me.