We've got the information of real people like you who use the services and products of Burke Williams Day Spa (Spa) in California.
As of day the firm gets a rating of 4.5 stars over 5 and that rating has been calculated on 159 reviews.
As you can read, it reaches an opinions average is virtually the best, and it is based on a very large number of reviews, so we may think that the valuation is very reliable. If people have bothered to leave their score when they've done well with the service, is that it works.
As you know, we do not usually bother to set feddbacks when these are correct and we usually do it only if we've had a problem or incidence...
This Spa corresponds to the category of Day spa.
Best spa ever. A little hidden gem
I had a great birthday message looking forward to one this year too.
Oh so wonderful
I had a facial with Eden and she was fantastic! She explained what each of the steps were that she applied on my face and catered the facial to my skin type. There were also skin softening gloves during the time. To top it off, she also did wonderful shoulder/neck, foot, and hand massages. Will definitely be a regular with her!
So amazing to get away and take care of me for most of the day. Staff is very nice and keep spa area up very well.
They close at 9:00pm. So you can come to this day spa at night, 'cause sun goes down at 5-ish?
Me and my girlfriend went to the spa and we enjoyed it very much and it was really fun and relaxing The staff was very helpful, the place very pampering and has a lot of things to offer like a spa and massage pool, highly recommended!
Wonderful facial today with Oksana at BW!
The best massage I have ever had. The spa amenities are amazing. Cannot wait to go back!
They made me feel like they I'd been waiting for me after a long day away!
This place is definitely not your typical American hangout, but I love it. You better come here with an open-mind or you wont enjoy it.
Got an amazing massage from Hermann. I had some intense muscle soreness that wasn't going away. He worked it out and in and hour I felt better and the next day all pain was completely gone. He has a lovely energy and will def work out your kinks ! I will go back to see him as often as I can .
Stopped in to purchase a gift card for a friend and the staff at this location were so helpful and friendly. Looking forward to Spa Days with the girls.
Very good people here. Best spot to relax, Guys send your wife's a gift card to this location and she will
A happy place for me. Open late, cold plunge, incredibly hot saunas & nice view on the roof. I just wish it wasn't so crowded but all the naked-ness in the clothing optional floor is manageable. Bring a friend!
I have traveled the world and been to many spas. However this spa by far was the best. The ambience was very relaxing. They did mess up my husband's timing of massage and bath soaking which of course made him upset. They did take me and right away. A little pricey, but the facial and massage I received has me looking into going back-and-forth once a month from Montana to California just to visit again. I definitely will be buying some of their skin care products on a regular basis.
Burke Williams is the best and my experience yesterday was nothing short of heaven!
Great spa experience every time I go. The staff is professional and accommodating. The treatments are phenomenal and the facility is well appointed and has a very relaxing atmosphere. Highly recommend it.
The spa facility is really great, hot tub, steam room, lounge, fresh water and tea, sauna, showers, blow dryers and hair products, etc. The massage was amazing! The facial was kind of irritating... They try to upsell you on EVERYTHING! Recommending several add-ons while you are already in the room/on the table. And then when you go to check out they have a list of products, and a basket full of them to try to sell to you. I didn't come to the spa to be sold things, I came to RELAX!!!!
Big THANK YOU to Andre, Antonio and Dani. All 3 made me feel very welcome, their service was beyond exemplary. It's because of employees such as these that provide exceptional service that I have kept coming back. There wasn't a moment that Antonio slowed down or stopped, he was constantly moving lugging supplies back and forth from the rear of the facility to the men's area, cleaning and arraigning the sink area, stocking towels, moping floor, bringing a new water jug, adding eucalyptus scent to the steam room. Inspecting every square inch of the men’s sauna area. This guy knows how to hustle and because of that I felt the men’s area was ALWAYS spotless! I only hope he is recognized appropriately for all his hard work. Andre was beyond amazing, not only did he listed to my requested target areas, he skillfully accomplished treating those areas, there are not enough words in the vocabulary to explain how good he is, utmost respect for him and his profession. He is a complete blessing, I came to find out, unknowingly I have a few friends that have selected him in the past, all with stellar reviews of him. At the end having spent a quiet relaxing evening slowing relaxing away all stress, Dani, with her cheerful, gleeful personality made the end of a 3 hour stay the icing on the cake. If only every day could end with a team of relaxation experts like Andre, Antonio and Dani. Thank you all again.
Great experience. Love the ambiance. Can’t wait to go back.
Pricey but you get what you pay for. And great service.
Always a great experience.
I love using your facilities and getting massages from your therapists and I enjoy going and have a time for a relaxation times being there love it !!
I have been going to this spa for 12 years always an amazing experience. This time my face was burned during a facial. Not such a great experience as my regular Esthetician left. Thats the only downer.. I have had to change massage therapists and Estheticians several times. Facilities are excellent. Staff is great, friendly, and welcoming. No one makes you feel uncomfortable if you want to wear your suit in the saunas or just go nude. Its a great vibe and my husband loves it..
We had a great experience at BW! Both my wife and I had 80 minute sessions and were totally relaxed afterwards! Will be back soon.
I have been going to BW for years. I used to work at the corporate office, but now im just a member. My usual location is Pasadena. But i recently went to Orange as i have every intention of trying each location. I was pleasantly surprised how much i enjoyed the Orange location. I was completely pampered by everyone. It was a little busy when i went but the staff was all around amazing. I had a custom body polish with Laura. She was super informative. I have been applying the tips she gave me to my every day facial regimen and i see positive results already!! Orange is my new all time favorite location! Definitely recommend this spa and if youre looking for great skin care, request Laura!
Love it here
Definitely worth every penny. I felt so relaxed and brand new leaving BW.
It was such a well needed excellent day! Great service...lovely massages...steam room...sauna...quiet room... Jacuzzi and more definitely will return!
Absolutely wonderful. They treated me and my mom so well. My mom is always so worried to get pedicures together because the people always hurt her feet but she was so happy tland pain-free. We will definitely be coming back! It is a European spa, so be prepared for nudity. It didn't bother us, but just wanted to point that out
This is a great place to spend a spa day , clean and well maintained with plenty of towels and other stuff but is highly overpriced.. you could get the same service and ambience for a much better price
Five star experience, hands down from the moment you walk in. Prepare for disappointment when you walk back out the door and your life resumes it's regular 3 star average, but while you're there it's paradise on earth. Give em a look!
Excellent Service!! Wonderful radiance facial from Luna and Megan spoiled me with cozy blanket and hot tea by the fireplace. Be back soon!!
Best Spa ever
I Love this Spa!!!!!! Always clean and fully staffed waiting to assist you.
Best spa in California
Perfect place to just get away
great service and really hot spa. Very relaxing.
Thank you for another great and relaxing experience! Everything and the whole Spa always is so clean too. 5 stars to you!!
I went to receive my very first massage ever! My first experience was amazing! I met up with a few girlfriends from work and we enjoyed the jacuzzi, steam room, and social rooms. The staff is friendly and accomodating. You litterally lose track of time. Time is non-existent. I had the pure relaxation massage. Afterwards I felt like nothing could ruin my state of mind. I still feel like that today. Last night I slept so hard. I would definitely recommend this facility as an oasis to release you from your body's tensions. Loved it! I'm already thinking of my next escape...peraphs after the holidays...
Great experience today at my annual birthday spa day.. with one of my BFF
The eucalyptus steam room and the roof deck views alone make this worth the trip! Front desk lady Diamond was such a charmer :)
Such an amazing experience! My massage was wonderful and relaxing in the spa after was the cherry on top. Staff is very attentive and I felt very welcomed.
Love this place. Great services and location.
Love the atmosphere.
My wife and I love this place. We are seriously considering getting memberships.
I love this place and the staff, but the facilities could use a facelift. The handicap shower was out of service when I was just there.
Go early and enjoy the ammenities prior to your appointment. I was a bit hesitant since I fell in love with the Mission Viejo location, however, this is close to parking and just as beautiful and relaxing. Im really sad theyve changed the menu so much, there were free birthday baths and more package options. It is still the greatest get away in OC. I like to go during the week when it isnt so busy
Wife loved it!
The wet rooms are a true treat. Make sure to consider as opposed to a simple massage.
I would highly recommend this place to anyone and everyone. Everyone was extremely nice and accommodating, the rooms were soothing and quiet. I always ask for Valerie , she does a great deep tissue but then some spots like my lower back need a softer touch which she is equally amazing . Look forward to a Christmas gift card from my husband :)
Awesome relaxing place
Thanks to a very kind and generous friend I was treated to, by far, the best spa pedicure and (gel) manicure I've ever had. My nail specialist was Duc Nguyen should be considered the Jedi Master of his trade. Duc was not only extremely talented but very kind and genuine. I would send my mom, sisters and anyone to see Duc who needs and wants to be spoiled and refreshed. I literally left the spa as Burk Williams says "floating ". I included a couple pics from my experience.
I would highly recommend Burke Williams. The employees are certified experts and very professional! They are very professional and clean. They are always on time with my appointments! I purchased the vitamin C facial with extractions and my face felt so nice and clean afterwards! I also really like the spa and steam room. They also offer you apples, oranges and bananas! Thank You Burke Williams for an amazing experience!
Always love coming here, a place to relax my mind and body
I love this spot! Good idea to go wifey!!!
As always, Mack is the best masseur. Being athletic and typically training for the next event, the deep tissue massage is targeted as requested and definitely therapeutic. The facilities are superb and always well stocked. Staff is friendly and welcoming.
Gorgeous atmosphere and so relaxing. I love how well I'm treated when I'm there.
The massage was by a newly licensed therapist who seemed to flounder a bit. The facility was similar to my gym, and was very loud. If you are looking for a soothing and relaxing spa, this is not the place. The conversations echo terribly in the whirlpool and locker areas. I went on a weekend and the sauna was packed and smelled of body odor and sweat. The only plus were the receptionists who were professional and cheerful. However, beyond the front desk the attendants in the spa looked unpleasant, unhappy and were reluctant to help. This was my first and only visit, perhaps the experience during the week isn't as dreadful. I will not be returning to BW, and I do not recommend it.
Wonderful way to refresh & rejuvenate. Very professional & classy.
My experience is only with the front customer service floor and products. My sister and I were helped by June. It was our first time there. She was quick and honest with her responses to our questions. She provided great insight to the products and offered appropriate suggestions for other similar products. Spas are not my cup of tea-but it is great service from people like June that could change my mind. Thanks for your help!
This review is solely in regards to the customer service. I have talked to 6 different representatives in regards to a overcharge of my massage session. It is really disappointing to see incompetence from a "high end" spa like this.
Worst experience at the one in Orange. Lateness & rudeness. Came out more stressed than when I went in.
Poor customer service. the person I was booked was so late I had to cancel and I was promised a call from the manager that I never received. It is totally understandable to be running late but for the amount of money their services cost I would except better resolutions and empathy.
Was wonderful experience!! Staff was so professional and accommodating!!
Relaxing and wonderful as always
Fine place for massage but customers often too noisy in the spa area.
Warm welcome
If you want to feel brand new ... Hunters Retreat
Relaxing!
Wish they would open a location in Vancouver WA. Love coming early to relax before my massages when I am in town.
Love this facility. I became a member recently and am so glad I did. It's so worth it. This is so much more than a day spa, I am able to actually appreciate the amenities, which include Male/Female only sections, a jacuzzi, wet & dry saunas, a cool misting room, fabulous showers and other accoutrements. Then there are massages, facials, mani/pedi's, different rooms to enjoy, fresh fruit, towels, etc. For a really great experience spend a couple of hours to free one's self from the day to day stuff and relax. The staff is very attentive. Enjoy.
Beautiful! Nikki at the front desk is ideal. Will return!
Great customer service! Good place to relax. You in a few hours before your scheduled massage for the full experience. The first time I went I did not know you can go in a few hours before to relax and enjoy all the amenities.
Awesome service. Very clean!
Thanks Burke for amazing spa!
Very calm inside, they offer complimentary water, tea and fruit. They have a Jacuzzi, sauna, eucalyptus steam room, cool mist room, private showers and bathrooms and a cute little vanity room to get ready in which includes brushes and hair styling tools and products. The showers have shampoo, body was and conditioner. You get slippers and a robe in your locket and unlimited use of towels. I've been there twice. The services i got were a spa style facial, mani and pedi and a radiance facial. I loved all the services and highly recommend any of the facials, the massage is so relaxing and calming. Everyone who works there is super friendly and make sure you know what is going on. It is a european style spa so clothing is optional. The reason I gave 4 stars instead of 5 is because compared to their other locations, this one seems to be a bit outdated or in need of a renovation.
J-E-L-L-0! That's exactly how it feels after a massage at Burke Williams. It was amazing! I been here two times and each time it just gets better. They have amenities that will keep you there for a while as well before or after your massage. There's separate areas for both women and men areas. - Quiet room - a place to TKO after the massage. - Whirlpools/saunas - so nice and warm. - Cool mist room after you been in the sauna for too long. - Steam rooms to indulge and relax your body. -There are robes, towels and sandals in the locker room upon arrival after you check in with the receptionist and vanity areas are equipped with hair dryers, facial and spa products, and more. - Swimsuits are optional in the spa areas or you can go commando. - There are nice vanity areas that includes hair products, shaving goods, blow dryers, curling irons, mouth wash, hair ties, and shower caps. Great way to distress, relax, and enjoy some time to yourself.
This place, the staff are so friendly. It's always clean and do I feel comfortable here.
Aromatherapy towels, very good jacuzzi, misting room, sauna, steam room, well equipped showers, Spa water, xcetera ..
I took a day off work and decided to treat myself to a 90 minute massage! Love the facility and relaxing atmosphere! Just do it!
I have been coming to BW for several years and have always had a great experience with the various treatments, massage, facial and specialty treatments I've had. I've finally decided to become a member. Services are wonderful, ambiance is fantastic, the prices are up there but with the membership the discount is worth it. I would recommend BW to anyone looking for a reputable spa facility.