We've got all the reviews of people who bought the services of Massage Green Spa-Arrowhead (Spa) in the area close to the state of Arizona.
At the present this firm receives a rating of 4.5 stars over 5 and that rating is based on 154 reviews.
As you can see its rating is nearly the best one, and it's based on a very large number of opinions, so we may think that the assessment is very faithful. If there are many people who bothered to leave their review when they are pleased, is that it works.
As you know, we don't usually bother to write opinions when these are correct and we usually do it only if we've had a problem or incidence...
This Spa is included in the category of Day spa.
Had two massages. Can't wait to go back.
John did a fabulous job! Like always!
had a gift card for this location and my wife made an appointment for her tia but they made us put our gift card on file her tia ended up not going but she said she called and canceled and they still charged my card for canceling we ended up going to get the massages when we got back from a death in the family not knowing the card on file was already charged and had to pay 100 out of our own pocket plus the money we lost on the card and still waiting on a call from jerry the assistant and to think i really wanted to buy two more massages for this christmas as a gift but the sour tast this company left is horrible jerry really told me there was nothing he would be able to do while also telling me he would look into it such horrible customer service!!!
Wasn’t the first time I wasn’t happy with service at this location. Something they could of avoided by just paying better attention.
This is a great location with a very friendly staff. Front desk is prompt and easy to talk to. My therapist John did a spectacular job- he listened to my needs and worked within my range of comfort. He is a very talented and knowledgeable therapist.
Great
Great couples massage. Herb and Brianna were very talented. Both of us feel so much better. Signed up for the membership and will def come back to see them again. And the couple's room was beautiful.
Great atmosphere and a great price for a good message. Very pleased and will be back.
It's a very nice place
Everyone at Massage Green is very nice and welcoming. Lauren always greets you by your name. I had one issue with payment and Lauren was on top of it and took care of it right away. Aleshia does great deep tissue massages and listens to my needs. I have chronic pain in my neck and shoulders and when I leave I feel so much better.
Always a good experience.
I had an amazing experience with Alicia she knew exactly what I needed.. I left feeling amazing!!
Some amazing massage therapists here. They have good deals and memberships to help with price. Because it's so worth it! I go to Nick Spouse goes to Victoria
Have been going here for a few months and finally got a membership. Each time I walk out so relaxed and feeling good. The staff is friendly, they are on time and the masseuse always ensures the pressure is right through the massage.
LOVE this place! I recommend it to anyone. You can literally see any of the massage therapists and get a great massage. Love the friendly staff!
Had couples massage and it was amazing thanks Ladies!
I got a facial and absolutely recommend the green spa to all.
Personal care by front office and by therapist.
Nice friendly front lobby staff. Shelley was very friendly and gave a nice massage. Nice facilities.
I have been twice and loved each visit. I was blown away by how skilled and seasoned the therapists are. Also, they don't charge extra for deep tissue or cranial sacral massage. I have an injury from years ago, both therapists were willing to help me and both did. Other places just look at me like I'm in the wrong place lol.
Awesomen, so relaxing. Best way to sped Sunday afternoon
This place is great. I've had way better quality massages HERE than at other chain massage places and they are about the same price. You can't beat the quality for the price.
Herb was awesome. He asked, listened, heard me and proceeded to treat the issues I had spoken to him about. Great atmosphere, relaxed, unhurried. Will go back for sure.
Excellent massage fair price
The worst massage I have ever gotten! I dont recommend this place at all... Me and my mother feel like we got ran over by a bus and a hour massage was 45 min and the whole body massage was not a whole body it was just a back massage! Horrible and a waist of money!
Great staff and massage!
#professional #best
Fantastic service. Great place to relax for an hour.
I just found out sad news. Kyra is no longer at Massage Green Spa. She was the best therapist there. I tried numerous therapists, noone is as good as Kyra. Kyra if you read this message please call my business (Topical Solutions Pharmacy). You are the best! - Julia
First massage ever and loved it. Told my parents I wanted a membership for Christmas. Really cheap and affordable. Front desk was friendly and caring. Therapist was a rock star. Went in hunched over with back pain left standing tall. I will be back soon.
I'm happy to get my massages here good staff
Great place! Friendly and professional staff! Recommending to anyone!
Love this place! All therapist are exceptional. The one thing I can say is that appointments are always 10 minutes behind so I don't always feel I get my full time.
After reading the great reviews and desperately needing a massage I went to this location however, it was not a great experience. I had an appointment at 11. As directed I arrived early to fill out paperwork which only took a couple minutes. At about 11:05 the front desk employees got a call from my therapist saying he was stuck in traffic and wouldn't be there for another 30-40 mins, which they failed to notify me until 11:10! I was surprised by this because it was a Saturday at 11. Since I had other commitments I was unable to wait and the front desk staff were not apologetic and were very disrespectful of my time. Instead of leaving this establishment relaxed I left more tense because they had disrespected my time and wasted almost an hour of it.
Great massage. Beautiful atmosphere.
Way better than massage envy! Nicer, cleaner, better therapists. I've been going here for a little over a year and I've never had a poor massage. Feel rejuvenated every time.
The massages are great and the staff is friendly. However the front desk is ALWAYS messed up. I have paid for a 6 month membership and every time I come in for a session they ask me to pay, and when I refuse it's like they don't believe me. I always have to bring up the managers name in order for her to confirm my membership and that I do not owe anything.
I don't recommend this place! The staff are not familiar to the services and therapists that they suggest. Asked for deep tissue massage came out unsatisfied and upset, she was talking the whole time and felt she was not focusing and she moved her hands while talking instead of massaging . Talked to front desk about it they told me : " you should have picked Someone else for deep tissue " !!!!!! I called and assumably talked to the "Manager" and she just said come back again we will get you the right person! Im not gonna pay $100+ for your mistake ! Not good customer service!
went thier had a couples massage. the next day we were called and we're told that we were priced wrong and that we owed them more money. will never go thier again
My massage therapist was Juliana and she was phenomenal. The listened to what I was looking for in a massage and really did an amazing job. Best massage I've had in a very long time! The office staff was also very accommodating to my request for day & time for my massage!
I neesed a massage really bad . So i scheduled and got in was so looking forward to it. Well the 2 people out front talked loud the whole time. I had to ask the therapist to ask them to be quiet. Even over the music i could hear them. You would think in a spa . They know to use their quiet voice. All they said was . O forgot that the walls are so thin. And still charged me full price. It was a pretty place on the inside altho the room was so small my therapist could hardly move around. And i think she had to kneel down to work on me. She was nice ! Altho still needs alot more experience. I am not a member and will not be Or go back. Very disappointed!
There's this hot receptionist that made my day. Never got a massage though...
I love Tiffany and Gary. Super excited to finally find a massage place worth the price. They actually do something instead of just lightly touching you. I actually felt a difference.
Message therapist appeared to be very friendly. A view inside the office, offset from the reception desk, indicated another message. The owner, I assumed, had written on the whiteboard, " DO YOUR JOB!!! YES, I CAN WATCH YOU ON THE CAMERAS FROM HOME." I seriously hope she want also watching me disrobe while getting ready for my message!
Fantastic
I will for sure go back. Was a great experience!
The whole experience is amazing
Best massage ever! Ask for Shelley.
Julianna was phenomenal! She worked out the knots I had and I highly recommend this location. The cleanliness and helping staff made my first visit a pleasant one.
It was my first message ever and needed this for more sports related treatment. overall I really enjoyed the treatment and will continue to see where this gets me with tight calfs and plantar fasciitis. Shelly performed some great trigger point and myofascal release work.
Disappointing. Been. Member since they first opened. They have missed the mark with their unprofessional therapists and their unforgiving computer system. Some massages were good, one or two was even great over the years. Too bad it's so hit and miss because you're followed up with three losses in a row and makes it disapointjng. I wish I was no longer a member.
Great Massage and great service! Highly recommend getting your massage here.
We are members at Massage Green, and for us, finding the right therapist really makes a difference. Victoria, Shelly and Julianna are our current favorites. Facility is very nice, and a 60 minute is actually 50 minutes so as long as there is that understanding, it's great. :) We go regularly, every week or two, and try to get a couples' massage with a combo of the above three therapists. There are others there that have also done well, it's a preference in style. We are pretty spontaneous, and they are good about trying to accommodate us at the last minute. Of course scheduling it out a few days ahead of time is always better. ;)
My massages have been great and have helped a lot with some issues I've been having, thank you Massage Green Spa! Now have two Awesome MT's to alternate between! Very satisfied, Thanks Massage Green!!
Massage therapist Ronny did a wonderful job. I left feeling twenty pounds lighter, as a cyclist this is Awesome. My muscles have new definition and tone, great job thank you.
Victoria was fantastic! I will definitely be back!
Better than massage envy
Herb was a amazing therapist! I was so relaxed that I thought about calling for uber to get a ride home. Wonderful staff!!
Enjoyed a heavenly and extremely therapeutic massage last Friday after waking up with a completely seized neck.
My massage therapist was Tom and let me just say that he was phenomenal. It was my first time ever getting a massage and Tom really did meet the expectations I had. My boyfriend and I where in the couples room and it was so relaxing with the electric fireplace going and dim lights. Had no complaints from beginning to end. We will definitely continue to go to this massage place.
Great place with professional staff, and reasonable prices, open late (a big bonus in my book), had a session with Shelly who is very good
Great massage. Loved it.
If you're going to this place John is a must he does a deep tissue massage that will heal you might take a couple days LOL he's a rough one definitely a go to
worst place ever....worst costumer service ever... stay away from this place
I get consistently great service whether I'm in for a massage or a facial. The staff is friendly and the atmosphere is very relaxing.
thank for the owner that fix the problem...
This place is welcoming, clean, and soothing!
John was wonderful fixing my neck and back, I felt a 100% better coming out from the massage. Thank you!
This Place is Honestly the best. every person their is Great. I'm going to give jaysha and Loren both high Praise. Very professional from the upfront desk to my Treatment. Amazing Work keep it up
Over the years I have accumulated numerous sports injuries from swimming and running, and therefore seen countless sports medicine physicians, physical therapists, and massage therapists. Out of every specialist I have seen, Tiffani is the most attentive to my needs and limitations. She is so amazing that I selfishly do not want to write this great review so that she does not become completely booked with no time for me (please forgive me for saying that). Tiffani listens to not just what you say in words, but how your muscles and joints respond during the treatment, and then asks again after the treatment is finished how you feel and what might need more work next time. Tiffani showed me stretches that will help some of my worst areas, and recommended that I consider combined therapy of acupuncture and massage for my worst trigger points. It is clear that to Tiffani this is not just a job of getting clients in, giving them a massage and sending them off, but rather about improving patient's whole body health and ensuring they get the most out of their treatments every time knowing that there are usually 2-4 weeks between treatments. I am so grateful to have found Tiffani and I am going to be devastated when I graduate from Midwestern University in a year and move back home (maybe Tiffani would consider moving to a northern Utah Massage Green Spa?!).
John was awesome. He was so patient in working with my knot-riddled back and I felt much better after my massage. I would recommend him to those who needed a deep tissue workout. Thanks, John! Update- Thanks for working on my couch neck, John!
Supercalafragilisticespialidoshus
Great experience!
The room I was in was freezing hard to enjoy..
Excellent preasure... excellent knowledge of tiger points....wish I had one and a half hours instead of one. Excellent massage.
Herb Petty LMT is incredible! I have been following him since 2003 and am happy he is at Massage Green Spa. The place is clean and relaxing!
Live Alesha
Absolutely love Massage Green! They are pleasant to be around and really focus on your needs. Very professional, clean, and friendly atmosphere. They really focused on my areas of need, and are reasonable with how many times they encourage me to return.
Tom please come back...
Amber is A M A Z I N G
I had an appointment today had to cancel,I'm sick they charge you 50. Bucks so I had pay 100.00 for nothing.people do get sick u don't know 24 hrs what going to happen I'm so done with them.. so I'm suppose to come in there and get everyone sick ok. I will never back.
The service that was provided was excellent. I suggest Kyra as she made the experience very comfortable and relaxing and took care of all my nasty knots. Amber at the front desk was very polite and very professional which made the experience that much better. I will definitely be back!
The worse massage ever, I paid for a full one hour and got 40 min, paid for full body massage and got just my upper back, I left the place in pain the next day I could barely move my back felt like someone beat me up for hours, I will never go there again or recommend to any of my family and friends. Waste of money
My wife went there the fist time and everything was great. The lady who massaged her was very friendly and it went very well. The Second Time was a night mare! The girl was different and was very rude. Never been treated so badly in her entire life by any business. They did not even give her a massage and kicked her out because the girl that was suppose to massage her decided that arguing with her was more important than rendering services. We have asked for a refund for services not rendered and so far no call back.
My friend Lacy and I had an appointment today for facials and massages each. This appointment was scheduled one week ago and we were given the times of 2 pm and 3 pm when we arrived at 1:50 pm for our scheduled appointment we were told by the girl at front desk that they called yesterday and left voice mail that they changed times to 1 pm and this message was never received nor confirmed. She also gave us attitude that they called at 1:07 today to tell us we missed our appointment. She then further proceeded to tell us that services were now not available for our originals scheduled appointment and we would need to reschedule. Therefore I WOULD NOT recommend this company based on my first experience!
My husband and I booked a couples massage for our anniversary and are extremely happy with our services!!! Our massage therapist's, Sandy and Shelly, were very experienced and professional; both are amazing at what they do! Massage Green has a clean, beautiful ambiance. We highly recommend
The massage started out great then quickly went from great to "I'm pretty sure my masseuse fell asleep. Not only did she doze off once but a couple times. I know this because if you every had your significant other give you a massage and then their hands go from heavy to not moving then getting startled back into movement, then you know exactly what I mean by dozing off. The place was nice inside and clean but for the service and the price I paid I don't think I'd recommend or go back, well at least not to the masseuse I had. My hour & half massage that was suppose to be relaxing was not that relaxing at all.
Absolutely amazing
Great service, I love this place.
My massage with Amber was fantastic! The therapists are very thorough with their consultation and ask several times throughout the massage if the pressure is right. The place was clean and easy to find and the staff was friendly.
I love this spa. They are always friendly and the therapists are great. If there are any issues they handle it right away. I would highly recommend. We have been a member for two years.
To Be honest i'm not huge on reviews, But The Girl Jaysha At Green Spa deserves a review. Shes very pleasant to speak to and ill for sure be back. Thank You jaysha
I have been getting massages from John for 2.5 years. He listens to the body and works with your current state to improve one's health. I highly recommend him and this location.
To start, I usually don't leave reviews unless a place is exceptionally good... or bad. Unfortunately, I did not have a chance to review the actual quality of service based on a session here because we were unable to make the session due to an unexpected emergency. Our very good friend scheduled a surprise session as a gift for us here because we have been under an immense amount of stress lately. A Swedish massage for myself, and a prenatal massage for my wife who is 30 weeks pregnant. The original appointment date she had arranged for us had to be rescheduled due to me being hospitalized which later turned out to be said to be due to the stress- go figure. So we rescheduled for today at 2PM. We got a call 15 minutes prior to our appointment with yet ANOTHER emergency. We called the place to try to reschedule AGAIN and they stated they were counting it as a no call no show. Now, I understand there being a small fee for this specific occurrence, which we would gladly pay to reschedule but we were told that the fee associated to this would be the price of the full session; $80 per person, which is absolutely insane. We didn't want our friend getting charged for this, but apparently " it's just the way the system works, it automatically charges the card on file ". We are reimbursing our friend this fee- which was paid for, for a session we didn't even get. If we want to reschedule to actually get the massage, we would also have to pay this same price again. The girl also stated that this is told to everyone who makes an appointment. When we called to reschedule the original appointment, we were NOT informed of this, and had we known and anticipated this large fee for receiving zero service we may feel differently. We already have a TON of stress on our plate, obviously enough that it is effecting our health, and this large unexpected fee has made matters that much worse. We weren't even seen here. From the reviews they seem fantastic, and I wish we could've critiqued them based on that- especially being something we REALLY, really needed... but this specific experience was absolutely awful, and a total mess.
Amber gives a Amazing deep tissue massage
Great environment & atmosphere! Amber is a great therapist!
I visited this spa for the introductory facial and full body massage. My experience was wonderful! All of the staff was very pleasant and friendly and more than accommodating. I was thinking at first that the introductory services might not be the full experience but they are! I was even invited to enjoy the sauna at no charge while I waited for my sister to get her facial before our massage. I loved my experience with both Tara and Shellie! I will be back!
Herb was nothing short of Wonderful!
Love this place. I got Amber this last time, and it was great. She even showed me some stretching I could do to help troubled areas.
Amber was Awsome! Very helpful and gave an excellent massage focused on my needs.
Cool place! I will try a different massage therapist next time. But overall it was worth the money.
Always a great experience! Professional and caring staff. Highly recommend for both massage and facial services.
Very nice and professional place. I had a deep tissue massage with and it was excellent. Will be coming back.
Been to many masseuse in my time and Tiffany, hope I got the spelling right, is fantastic. Due to high stress job and years of hunching over computer screens, I hold a ton of tension in my upper back. As you may know finding someone with the right balance of firmness, or willingness to put in the hard work can be challenging. This "young lady" has a gift. I highly recommend this establishment, always clean with friendly front desk satff and the expertise specifically with Tiffany and Amber is above par. P.S. This company is flexible, huge plus. I won't go into detail as to encourage the disorganized but Its not lost on me. Thanks
Love it
Shelly is a great masseuse at 67th Ave and 101. I highly recommend her. Let her know where your body needs more attention and she will concentrate in those special areas, but at same time she will attack all body parts, if you let her know you'll like a full body Swedish massage. She will leave you feeling like a new person!!
Shelley did an amazing job. I was pleasantly surprised as this was my first visit. Professional, knowledgeable and personable.
Very nice place, friendly and Professional. I’m definitely going to Give Jaysha the employee of the day award. She’s amazing I felt right at home in speaking to her.
Good, affordable massage!
perfect