I have been a repeat customer of Cheyenne Auto & Metal since they opened. I was thrilled to get a local U-Pill It in Cheyenne and wanted to support them. I found some wheels on a car that I wanted to purchase. The wheels had tires on them, 2 of which were very bad. I brought over 4 wheels with tires mounted as a core. I have no way of removing the tires myself. The owner ( I assume owner since he said " I " instead of " We ") of this operation told me 5 times with a very rude attitude " I DO NOT want your tires " and that he "will not take the wheels with tires on them" Now the wheels I brought he could have resold as they were rare 15" Ponitiac Firebird "Aero" wheels. In the same rude attitude he said " I have too many tires I can't get rid of and I do NOT want your tires" and " I WILL charge you for the tires that are on the wheels you want, If you do not want them you will be charged $3 per tire to dismount" but nothing about letting me pay for them to dismount the tires from the wheels I brought ( Which I would have payed for ) Just the same " I do NOT want your tires " over and over out of this mans mouth. He had the attitude of " I do not want your business " so I said "OK" and walked out.
I deal with customers on a daily basis. I think about repeat business with them and possible referral from them when I speak. This person obviously does not care. If it is inconvenient for him, he doesn't care if it costs him money. His words should have been " We cannot accept tires mounted to wheels as core returns, but for $3 per tire we can dismount them for you and give them back" or have a $5 recycling fee for the tires just like tire shops have.
I also do not understand how you can be in this kind of business and not have a way to get rid of tires? where the hell do they go? there are more cars in the lot than tires for purchase. Any tire seller or repair shop that sells tires, pays to have the old tires recycled. Which is why there is a disposal fee attached to the price of the tire. These guys can't do the same thing?
I have never been treated in such a disrespectful manner from the U Pull It in Greeley Co and will never again do business with Cheyenne Auto & Metal.