Reviews of Remington Auto Salvage Inc . (Scrap Yards)

Jackie Barstad

Remington Auto is a great place of business and Bob Remington goes above and beyond. Thank you for providing such a positive service.

Jesse

Drove out 2 hrs to get there. Seat was suppose to be in great condition. I got thsre and haf the wrong seat out. Had to wait till they found other for hr. When i got seat was in poor condition. Was left out in weather for some time, rust stains and water logged. In defense of Christina the receptionist, she was wonderful and there must have been some communication error. Did get full refund but sad about time lost and milage.

Kuno Starnes

Very helpful

David Benson

Jake at Remington understands and is the epitome of customer service. I told him that, as a consumer, price will get me in the door the first time but customer service gets me to return. I didn’t need to, tell Jake that, because he was already providing excellent customer service. If Remington has what I am looking for, I will not shop anywhere else!!!

Charles Smith

Bought an engine that was better than expected, had all the wiring harness and plugs intact. Prompt service was ready on the shelf. Highly recommend!

Jim Breuer

Bob and his team did a great job informing and servicing us. His professionalism and knowledge surpasses any others in the industry. I will recommend Remington Auto Salvage to anyone I know in need of Used Auto Parts.

Erik Peterson

I have mixed feelings about this place. I called ahead of time about a cooling fan and they said you have to pay with a card ahead of time for them to pull the part. Otherwise they said it was a 20 minute wait if I came in and paid. I went in and they didn't have time to pull it. I paid them for an unseen part which I don't like to do. I told them I wanted the heavy duty fan and not the standard with pig tails and they said ok. The heavy duty has higher amp motors and more fan blades. This is needed for my pulling truck. They delivered it to a place closer in my area and it ended up being the standard duty. I talked with Wyatt when dealing with Remington's the first time. I got someone else when calling back and was told Wyatt would call me back. Never got a call or message back. I just used it because I was tired of messing around. Pros: They were helpful to deliver it to a closer place free of charge, they threw in the pig tails and the prices are very reasonable! Cons: You have to pay ahead of time ( I understand that lots of people probably never show up), they didn't call back and part was probably inventoried wrong.

Diane Larson

Tony Wall at Remington Auto Salvage provided me with excellent customer service when I had a blow out on the interstate and needed a new wheel for a 2009 Hyundai Santa Fe. He not only had the wheel I needed but also had 4 used tires that would fit my vehicle so that they would all match. Tony was a pleasure to work with and their place of business was clean and extremely well organized. I would highly recommend working with this great business! Thanks again, Tony, for all of your help last week.

Michelle Remington

Highly Recommend Remington Auto Salvage! Quality used parts with knowledgable staff. Ask for Bob in sales. He is willing to take the time to work with his customers in a polite, professional manner and provides a fair price.

kelvin richardson

Best damn service ever. Matt and his team will get the job done,whatever it is with no problem.

Keith Swedlund

Great prices, great staff, and great selection of late model car parts

Tanya Goss

NICE FRIENDLY STAFF!

Mike Gerhardt

Really great place to get parts I would recommend to anyone to go there to get parts

Jeffrey Maas

If you need anything over there ask for Jeannie. She will go above and beyond for her customers. Wonderful experience, would reccomend.

eric morales

Very nice place especially considering it is a scrap yard. Excellent customer service. They seem to be very organized. First time here but was very impressed

Bryan H

Crooks. Sends out broken parts then claims the parts weren't broken when they were shipped. Refuses to refund your money. If you give this place your business they will most certainly screw you. Don't know how they are still in business. Stay away. Far away.

Callie Geving

I am the service Manager for Maplewood Auto Mall and love the service we get and we always receive quality parts!!! Recommend them to everyone.

Ray H

Guys where rude and kinda a pain to get parts from

Tim Suggs

Was doing LOTS of business with then for a while. Got a motor from them because it had lower mileage then every other motor but I paid more for it having low mileage. Motor started knocking just after there 90 day warranty. They didnt even want to help with anything. I will never work with a business who doesnt care about there customers.

Gary Vidlund

Helpful group. Had what I needed. Only receiving 4 stars bc I think they forgot to process my order and I had to call back a couple days later and ask what the status was. Price was same as was on Amazon.

ritchielud

A bunch of good guys. Very knowledgable and affordable pricing.

the aborigine

Nice salvage yard that can get almost any used part for your vehicle

Tasha Nilsestuen

Was looking all over for reasonable price on tires and called Remington to price check of course. This soft voice answers and got me the BEST deal! If you want to put your trust in someone at Remington call CHRISTA BEST!! She was so very polite and WILL go out of her way to make sure your happy! Thank you Christa Best for the experience!!

Stephanie Roytek

I had no idea what was wrong with my car. I called an explained to Bob what was going on and he knew EXACTLY what part I needed to get my problem fixed. He got it for me for a great price. I was even able to add a 2 year warranty so I don't have to worry at all!

Marisa Beverly

Remington auto salvage is the ONLY place I would trust to buy parts from in the Chippewa Valley. Dustin was my sales associate and went above and beyond in customer service to help me. They delivered my engine safely, quickly and it was a free. There was a small concern about the 2007 Lincoln MkX engine but the owner Bob called me and the shop owner where my vehicle was and took care of everything over and beyond the kind of service you see these days. I was actually amazed to be treated with so much care as a customer and a satisfied one at that. These are upstanding people and the employees are great. Totally happy with my purchase and the engine was in great condition, very clean and thoroughly vetted. Can't thank you guys enough!

Janet Henriksen

Caveat! This is no joke! I needed an engine. I searched the area and found 3. I called each place of business and was convinced by the salesperson, Wyatt, that he physically went and looked at the engine in question, that it was stored in a dry place, that it was in great condition with only 103K on it, which is great for that old of a vehicle. Wyatt touched briefly, briefly, on a warranty, but also told me that they give a 90 day warranty and that the engine was in great shape with low miles and clean. I'd never needed a large part such as this. I asked it only had 105K on it, that it should give me 50K more on it, right. I was sold. Paid for engine and repair only 5 months ago. I now need a new engine !!! Only put 2,000 on it!!! How SICK is that! Heartbreaking!! I was bamboozled. It was such a stretch to pay for the first engine and now I am stuck with a tow bill and no vehicle. When calling Remington Auto November 21, 23, I actually talked to a nice guy, Tony, who said he believed in Christmas Miracles and he'd talk to the warranty manager, Bob. It took me 5, November 21, 23, 25, 26, 27, 5+ multiple calls to finally get to talk to Bob in Warranty. I asked if there was anything his department could do to help with the warranty, he get so rude. Bob treated me a female with such a overwhelming condescending attitude and no regard for what I had to go through to be able to pay for this, he was curt, put words in my mouth, and was downright not kind or considerate. Bob was a BULLY to me, a female. He did not even want to listen to my heartache. It was ALL about his numbers. SHOULD HAVE RAN FOR AT LEAST A YEAR, but 5 months only!!!! I am so upset. DO NOT BUY FROM REMINGTON AUTO. When asked of Bob the warranty manager to speak to the owner or his supervisor, he told me he'd pass my name along, REALLY. No call yet!! And the dumb thing I was warned by 2 different salvage yards, one didn't have anything to gain as they didn't even have the engine I needed, warning me not to buy from Remington. DO NOT BUY FROM REMINGTON! There are many other good, honest, reputable salvage yards around. Don't waste your time. Their customer service is the lowest of anything I've ever dealt with. They do not care about the customer once a part is sold!! Caveat! This is no joke!

Rich Treakle

Nice friendly service

James Braman

I work there.

Vector9000

I have never been to a salvage yard that was so professional & clean, when you first walk in you forget your in a salvage yard, and the restroom seriously reminds you of an department store restroom or something, employees are professional but also easy to talk to. Even if you have to wait abit to have a part pulled, the guys b/s with ya laugh have sum popcorn and before ya know it your out the door.

Jason Kroening

Matt and the team at Remington are great to deal with! The parts arrive quickly, as described, at great prices. Many thanks to everyone there for their hard work!

Austin Halfmann

Great service pulled the part for me when I got here drove from wausau excellent service

J S

AVOID! Tony is a liar filled with broken promises and the owner is not much better! Bought an engine from this dump and was told it ran nice. Installed engine. Engine was knocking. It was replaced under warranty after many questions from the owner, submitting a video, and pulling teeth. When I brought in the defective engine they also demanded that i give them my original core which was not part of the original deal. My salesman Tony promised me an engine with 89K miles and in ready to install. New engine had many broken parts and required me to take a trip to the dealer to get replacement parts. Tony promised me a 50% refund on what I paid for my enigne for the broken parts. Also, after running the VIN on the replacement engine it had 140K miles, not 89K. Again, more lies. Every time I called Tony he said he was busy and would call me back. I'd never get a return call. I understand every once in a while you sell defective parts. It happens. It's how you treat your customer when this happens and this company, especially Tony, has a lot to learn. Honesty and coming through on your promises I don't think is too much to ask. I tried to speak to the owner about my issues with Tony and never heard back from him. SO AVOID THIS PLACE! Take your business elsewhere, I know I will.

Luke T

Bought a turn signal light holder for my Buick Park Avenue from them. They wanted way more than eBay and actually got the wrong part. I cancelled it the next day because of that but they charged me a restocking fee for something that was their fault.

Eugene Nelsiion

Awesome place

Cassandra Pettis

Good parts place

Dave Rust

Very friendly and fast

Dan Welke

Fantastic staff and fantastic service. Great relationship with them for years.

Brian Nicks

Awesome place

Alexander Best

Christa is the Best!!!

Rubin Metzenbauer

Honest people and fair prices

Ryan Jensen

I called in to get a quote on a few parts for my Acura. I talked with Bob and was very pleased with how polite and quick he was with answering my questions. I highly recommend this business

Paul Tremelling

Always willing to work with us on price and delivers in a timely manner!

Adam Formo

I purchased a used engine from this company. I paid $2000.00 for this engine. I had it installed and after a couple weeks noticed that engine wasn't running properly. I had the engine checked out and it was found that the engine had very low oil pressure and that the engine was no good. I spoke with the business owner to see if they would give me a different engine or refund my money. He told me "sorry, there's nothing I can do for you". I would highly recommend finding a different business for your used part needs.

Mike Olson

Never buy from again customer service horrible would rather pay more somewhere else for same thing

Leah Brindle

Bob and his staff are awesome, but Lori is the one that does the heavy lifting behind the scenes ;-)

gary bowe

Very nice place and the Lady that helped me was Great and knowledgable.

Todd Rohde

Purchased a wheel for a 2014 Buick Regal which was list to be in A condition the wheel was in C condition at best returned the wheel and they charged me 28.00 dollar to return I would highly recommend not to do business with these people they dont stand behind what they sell

larry weber

Troy is the bomb. He has helped me out when i hit a jam. These guys bend over backwards to make sure i was taken care of! I would recommend to anyone!

Josh Gore

I've come here for a long time - ever since I could drive. They've always treated me good, and I've saved a lot of money over the years by purchasing through them. Highly recommended.

Daniel Czelatdko

Awesome staff and parts. They work hard on getting the part you need. When I need tires they will let me know when a set comes in for my car or truck. Very easy to work with and the staff is very friendly plus great prices. Highly recommend!!!

Randy Mueller

Great service

Greg Pavek

call and talk to Bob Remington. very knowledgeable and very thorough. will get the parts your looking for the first time

Kevin Schewe

Parts were decent. Easy location will buy from again

Dan Schwaegel

Always great doing business with Bob!

Kevin Krzysik

Good guys to work with.

S Magnuson

This is the worst salvage yard I have ever worked with. We ordered a front axle for a Jeep. Bob told us that the mounts were a little bent. The rusted piece of junk they sent us had the mounts torn off of it. When I called them to tell them that it was unusable I requested a different one or a refund. They said that they would give us a refund, minus shipping both ways. When we finally received the refund it was less than half of what we paid for the axle. These guys are absolute crooks and we will never work with them again. Buyer beware! The only reason they get a one star review from me is because zero isn't an option.

Nraug Oo Yaj

If you are wondering, this place is not a self-service—and they charge for labors to get you the parts you need. I recently purchased a used vehicle and noticed that the passenger seat buckle cap was missing. I called Remington and they were going to charge me a minimum of $50 for a small piece of plastic. I asked why the price is high and was told they charge for labor. Honestly, I could go out and pull the piece out myself.

Mountain Man

Picked up a axle for my jeep winter project, it was supposed to be a 4.10 ratio but ended up being a 3.73. Spoke with them and they made it right even after 6mo. of the original purchase.

Joel Schrantz

Hands-down best yard in Eau Claire! Parts are pulled and ready in a timely manner, I've even had sales guys use there lunch breaks to pull parts for me on more than one occasion, these guys go above and beyond for there customers. would recommend them for anyone looking for more than just another parts yard

Kendall Sutton

Mixed experiences with this location. Sometimes they're willing to pull a part, sometimes you go hunt it down. I don't mind that, as all the junkyards where I grew up were like that, but you'd expect consistency from this large of an operation. Some representatives that you speak with are the nicest people. Other representatives, well, you'd swear that you were trying to take money from them instead of make money for them. Prices are on par with what one can expect in this area.

Repairables Plus Auto

We've been using Remington for years. Matt has been especially helpful in responding and following up on what parts we are looking for. He's our go-to guy for parts. We've worked with the office staff and delivery people also, first class all of the way. Don't hesitate to use Remington, we buy parts weekly from them.

Stacy Anding

Great looking shop, super friendly service.

Rick Hagen

Really good customer service. Very experienced

Richette Elmhorst

Horrible .... ordered a fuel pump for my vehicle thought it was gonna be god sent!! They sent it right too my shop.. the pump was bad !!! Had a hole in it, so I ended up paying for 4 xtra hrs of work on my vehicle... When I called Bob back he said he told me the part had a 90 day warranty when I bought it. We went back and fourth and I said, ok I don't care I haven't had the part for more than a week.. the shop said it was never tested!! So they said they couldn't do anything and he just kept repeating it has a 90 day warranty .. He never said even sorry for your luck! I took my phone played back the conversation at the shop and they said the won't use them again if they won't help out people! Thank God someone was kind to me....

Bill Stevens

Great purchase experience. Nice people, great parts, and price was best I could find.

Kevin Kev

I agree with Sutton. Sometimes it's a great pleasure (Nancy was the best) and other times it's like they are doing you a favor by taking your money. But in the end they have what I need at a fair price and that's really what I'm most concerned with. Must be OK since I keep going back when I need a good part at a good price.

Justina C

They're very helpful in having the parts im looking for, and the workers I've dealt with have all been friendly... Just wish some things were a little less costly, but they do knock off a few bucks here n there if you're a returning customer =) overall, i recommend them over the others in town

Dustin Stickan

Great service and wonderful staff. I always know upfront what I'm going to receive from Remington Auto. Thanks for the great experiences

Corporates Selfish&Greedy

Sold me a bad part now I'm out 2000 in labor.

Kayla Jo Bucholtz

Jake was very friendly and easy to work with, thanks again!!

gary johnson

Ordered a door paid top dollar said the door would be there on Wednesday I called Wednesday Thursday Friday ask for a call back figure out why my door still had not arrived these people do not know how to use a phone to call somebody back lost out a bunch of money from not be able to do my work because of door not coming in found out Friday that's the door still had not even left the yard that they ordered it from

Kristina Phernetton

Sold me broken car seat, refused to replace it , gave a $10 credit like that makes it all better that they broke the seat latch.. Staff was rude and lies!!! Guaranteed id have the parts at the end of the day on Friday (it was essential i got them on time due to transporting several 5th graders for a basketball tournament the next day) I explained that if I couldn't get them that day then id go elsewhere... Paid for them that morning after getting the managers guarantee it'd happen that day it just would be the fnal order of the day..I was fine with that. Sadly I get a call at nearly 5pm stating they can't do it and said he has a recording of the conversation, I advised to listen to the recording because I was perfectly clear that I needed the seats that day or id go somewhere else.... It didnt matter tho didnt get seats until 4 days later...I will NEVER go back or refer them to anyone...

Dylan Shilts

Always helpful and fair priced!

Jacob Clewien

Not like a junk yard

Sheila Spencer

Almost always find what you are looking for good people

tomas jensen

Paid for something to be pulled before I got here. Got here and they didn’t pull it yet. Wasting my day waiting for a part they said they’d have ready

Chelsey Helgeson

Quality used parts.... Affordable prices.... Great costumer service by staff..... Christa Best is the girl to go to.... She knows her stuff.... Awesome people skills.... So if you are looking for quality used parts here is the place to go.... But don't forget to ask for Christa Best.... She's the best

FRED LUOMA

Buyer beware. We'll never purchase anything from here again. Purchased a used driveshaft and it looked like it was sunk to the bottom of the ocean. When it was sent back, what they didn't mention, we'd be responsible for the return shipping. Horrible attention to detail, poor follow up, and questionable products....to say the least. Oh...by the way, good luck getting any support after the sale.

Greg Condon

Good people and a good Team. Bob has always taken good care of our people here at Condon's Auto Parts. Ordered many parts and have never had a problem.

Josh T

Advertise services they do not provide and rude staff. Waste of my time.

Jason Williams

Very intelligent person, Tony wall. Got correct part with no hassle at all! In and out even with my difficult order. (Return engine but post it to another order. Five stars all day long

Scott Potter

Bob Remington is very responsive and helpful I highly recommend Remington Auto Salvage to anyone needing parts for their vehicle.

Jim Weister

Customer service was awful, I needed and rear door marker light and i was told that the 10 part that takes 2 mins to remove would cost me 25.00 in a removal fee plus the part, who are they kidding with this BS. I used to go there all the time for my parts, but never again, bad policy and bad service.

Ma'am White

Very helpful staff.

Mr. Cochran

I ordered an ECM for an old dodge I own and they sent me a Ignition Controller. Mistakes happen so I didn't get upset at first. I figured I would just email them right away since my van is how I earn a living and its down till the part arrives. After waiting all day no one responded so I called in and left a message for Nate their Ebay lister. I explained my rush and still no email or call back. I called back a second time and spoke with someone. I explained how important it was for Nate to call me back so we could get this resolved and he never bothered! I am getting a refund and will never order from them again. Bad service all the way around. I will review them on eBay as well. Buyer Beware.

Jon Standiford

Good experience.

Patrick Branshaw

This is a great business and amazing family to work with. Bob Remington leads an awesome group of people.

Renae Shadow

Christa was the best to work with.. She went above and beyond to help me and finding the parts I needed!! I will diffently recommend Remington Auto Salvage to anyone looking for parts!!! Again Christa was the best!!!

Mr H

Competitive pricing and outstanding customer support. I will return for further business. My contact person was Christa. She lives up to her last name... she was the BEST!

Jordan Yule

Very easy to work with, always prompt with getting me prices, and the parts!! Thank you Matt, Bob, and the entire Remington Crew!!

HUSSEIN ALOSHARI

Good

Carlos Cruz

Good

see thao

Call for three days now no one can help me find my parts or check to see if they have it

Jake Connell

I have bought multiple parts for my family and have never been disappointed. Everyone is always willing to help you find what you need, or assist you in any other way.

logan larson

Can't give an exact date of when parts will be there

Damion Reekie

Nvr again will I go thru this place for parts . They have piss poor management n don't care about there customers

Ben Goss

Part prices are reasonable they take care of you

Lydia Powers

Just picked up a RAV hood-better than described! Worked with Jake Connell who immediately starting looking and found me what I wanted within a couple of hours (I had something very specific I needed). He also got the RAV parted out for me within 24 hours. Price was very fair. Great people to work with and I’ve never been disappointed:) Always start here if you’re looking for any auto parts, tires, etc.

Joe Krech

Friendly service

G Steve Brock

Good friendly service.

Doc Johnson

Great service! Excellent quality parts.

anthony litton

Avoid at all costs. Clueless and careless staff. Ordered a blue fender, talked over the phone about condition, saw photos, and paid. 4 days later they call and say it's ready for pickup. Drive an hour to pick it up and they bring out a red one. Got a lot of excuses from Josh, about how it's not their fault. First negative review I have ever left in my life, and well deserved.

Jim Braman

I work the here.

Darin Geiger

Great customer service and easy to work with. Big selection and stuff willing to answer any questions making transactions hassle free.

Robert Wolfe

picked up a spare tire

Derek Jordan

Bought a tailgate from them and it was so much better then expected! The paint on the gate is better then the truck it went on!

Br D

Junk part comes in, call about it, wait 2 days then get a call saying the replacement is bad. Waiting more days to get a decent part. No urgency at all. It's been a week and I have NOTHING to use. Has happened in past as well, and am DONE with this foolishness.

Derek Boyce

The service is excellent!!!!!

Jay Koebe

Very good on the phone, made sure part was correct for vehicle I was working on.

Tony Pommerening

Slow service pats are not there when told bad at call backs just put service would not recommend to any one

Katie McDonough

Remington Auto is a great place to get new and used parts! If you looking for a same day part or just a part in general call Remington's and ask for MATT. Matt is a dedicated sales rep and will make for sure your customer experience is top notch every time you call or stop in. The guy never says no!!

c.d. simion sr

Has all the used auto parts that you need at reasonable prices.

B&R Eagle Motors

Please Stay Away! We purchased a transmission for 2012 VW Routan for $1100 from here. The part came in defective and since then it has been complete hell dealing with this company. They are ignoring phone calls , the guy in charge Bob is never seems to be at work. We filled the claim with the bank for further investigation. But if you a business owner do not buy here because they will not honor the warranty. It is a Mickey Mouse Business!

Clint Keenan

Talked to Dustin at counter. I'm from Iowa. They are in Wisconson. The best over state help I've EVER had. Dustin went out of his way to make sure I was taken care of. 5 stars is really not enough. I would gladly have given a 10. Great Job!!!!!!!

Danielle Goodremote

They always have what I'm looking for. If they do not have what I'm looking for, they always go above and beyond to help me find it! I always enjoy dealing with Bob Remington. -Mike Goodremote

Kody Lashley

Great service.

Tony Morquse

Amazing pricing, fast service, very clean parts and the best customer service you will ever get specially with Wyatt. I do recommend them for any Auto part needed.

Pius Raini

THIS GUYS ARE EXCEPTIONAL, I HAVE BOUGHT LOTS OF PARTS FROM THEM AND NEVER BEEN DISAPPOINTED, VERY FRIENDLY AND EXPERIENCED STAFF. KEEP IT UP GUYS

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not good people