Reviews of Gerdau Metals Recycling - Roanoke (Scrap Yards)

Gil Collins

The description I am not sure about as I go there to recycle my cans. Very organized for such a large facility.

Keath Marx

Responsive, a bit hard to find since it is really off Won just street

Unknown Reactions

The receptionist a young black woman treated my fiancé and I as if we were peasants. The entire process felt like we were battling with her like trying to get a loan or something rather than bringing goods for sell. I am wondering how she attained a position in customer service with a horrible attitude but when I receive bad service i post it to warn others!! I wont be back!!

Kayla Crook

Very nice people that work there

Grey Wheeler

It was extremely slow to try to get in and out. What really should have been a quick stop, especially since there were so few vehicles, took almost an hour. Additionally, the lot was a mess and I ended up with multiple pieces of metal in one tire (one puncture that required repair). Will not be going back.

Alton Miller

Nice customer service

K.M.E. Skrilla

Horrible front desk service. The African American lady at the desk is extremely rude. Take your scrap elsewhere. if the receptionist doesn’t like you she will say the system went down . Im still waiting to speak with Barry Whitaker her manager about this issue. They took my items and said i have to come get my money later the system is down. Customer service is key. Hire better or lose business there are plenty of scrap metal shops in Roanoke

Michelle Manns

Wonderful Customer Service #1

Mitchell And Laura Kirkwood

Place is horrific ! Took a load of and they deducted for tiny piece of plastic on brass separated my aluminum as cast sheet and clip took a magnet and ran it over and over and over again found whatever reason to deduct they could don't mind separating the load bit howamu grades of April monun should I make?

Jim White

See update below: Waited 15 minutes for help no one came places muddy with deep puddles of water I will never go back. I left with all my metal and with mud covered truck and trailer. It's too bad that I can't give a 0 * on here. Update: I have made multiple follow-up trips and have found the employees to be very helpful each time. Still muddy after rain, but that is likely typical for a recycling site in Virginia.