Reviews of Ace Metal Company (Scrap Yards)

Shannon Lewis

I needed to get rid of my old 55inch big screen older projection style TV, it works still i posted it online for free but nobody wanted to come pick it up, so i searched online places that would take it and called this place. i was hoping to donate it to someone that could use it but couldnt. this place took it out of the back of my truck and said it doesnt matter if it breaks, glad its done now.

DK

No customer service. Came here, asked a guy where do I pull in to unload, he said he didn't know. Came to front desk area, they said they were in a meeting and closed the door. Few moments later a guy came out, said our bins are full and we don't have a scale currently. "You can leave it here but we're not paying anything now". Their website doesn't reflect this at all, which I told the guy. No sorry, nothing. Strongly suggest future customers go to the Lynnwood or Woodinville locations.

james straw

you call them on the phone they tell you one price per pound you get there and they tell you another price per pound bait and switch not to mention that the man was totally rude to me

Ryan Amundson

The positive reviews for Ace Metal Company must be fake because the place is a nightmare. Here's how they try to cheat you. They will tell you one price over the phone. They will try and get you to unload the metal before the per pound value is assessed. Once the Metal is unload they will drop the per pound value. They are betting that you will not reload all of your product. They will try to negotiate you to 50% of the initial price settling at 70%. They did this with myself and a friend of mine. There initial offer was $.90 a lbs they cut it to $.45 a lbs, We got $1.10 from Lynnwood recycling just up the road with no games and no troubles.

stacey stanford

My first time experience was great! Friendly, courteous and helpful with information! Didn't know they were there and so close to home! I'll be going back!

Ruben Aguilar

Exelent

Luke Domermuth

It’s a metal recycler, they take your metal and pay you cash, it’s awesome! Save those copper wire scraps from your electrical work and if you strip off the NM sheathing it will increase your $/lb payout. Also they two TVs for free and recycle them for you.

Brian

Terrible customer service. I finally got ahold of someone there on the phone and they were so unprofessional I thought I had reached the wrong number. I had to ask and verify that I had indeed reached a place of business. No manners, no courtesy, no professionalism, no customer service to speak of.

Jon Walsh

Employee on drugs

Michael Belkonen

Scum of the earth dishonest

James Bradley

The guys were friendly and quick to assist. They even unloaded all of the metal out of my vehicle for me. I was pleased and will be back.

Adam Phillips

17 cents a pound for copper?! Nope.

LW Lacrosse Board

My husband dropped off metal recycling and was written a check for over $100. It was returned by the bank because the account was closed.

Samantha Wallace

I am a 22 year old full time medical student. Not only were the copper prices low, I went in and got money STOLEN from me from one of the employees. They lied to my face about it. To top it off the guy who took it also tried to hit on me after. They have no cameras in the back so I have no proof, only the fact that I am missing my rent money ($1000). I know it was dumb to go in there with that kind of cash, but I was getting the money for the copper and going straight to the bank. I am so furious as to the managers response. He gave me his 'personal number' to call if I got home and couldn't find the money. After 10 minutes (I live right up the street) I gave him a call knowing that I didn't leave it at home, but going to check just in case. It was a fake number and I had no one to get a hold of and by this point they closed and everyone left. The next morning I called and talked to a woman manager who wasn't there that evening. I explained the situation and told her who had handled my things and explained what he looked like. She said, and I quote, "I think I know who you are talking about, and he is sketchy." She apologized and was very sweet and kind to me. I think the other manager was involved in some way and convinced me to leave. I realize now it is cash and was a HUGE mistake of my own. I know I won't be getting it back, but to look at a crying girl, begging for someone to fess up. I told them I would give them $200 of it if they returned it... But still no-one stood up. THEY ARE SKETCHY LIARS AND I WILL NOT BE RETURNING. I hope you don't either.

Adrian B.

Low ball price for recycling aluminum.

Kenneth McClure

No waiting, straight to the point, knowledgeable and prompt with payment.