Reviews of Metro Used Auto Parts (Scrap Yards)

William Townes

Hreay

Abbey Stahlman

Somebody had stolen one of my tires right off my car and these guys had the exact rim and tire I needed at a very good price. Very thankful I was able to find them. They were easy to work with and very kind and understanding.

jonathan Barrios

Worst service I've ever had!!! They don't know how to treat customers,they are so rude and sarcastic I'm never gonna go back to that place and I don't recomend this place for nobody

LAPESTE Garcia

Too expensive

Benjamin K.

Terrible. Absolutely terrible customer service. Glad I didn't go here because if someone talked to me like the guy talked to me the phone in person, he would've left work on a stretcher.

Jack Davis

It is a good place to work and we try to have a good parts to sell

Great Bridge

These guys are my first call everytime i need a dealer/ used part. Easy to deal with and they stand behind their parts. Ive dealt with the driver, Mark, at 2 shops now. Havent met a nicer dude.

danielle moore

I called to get pricing after being recommended by this really nice sales manager at pick in pull in Virginia Beach for a donut tire and about hit the floor when the guy told me he would charge me $75!! Really crazy when i just purchased the only two they had at pick and pull for $15 a piece..smmfh..very disappointed..

Dow Par

These guys are great! They go the extra mile to get what you need.

stefanie dasilva

Just came out from there to pick up a car that was towed. Staff was EXTREMELY rude and disrespecful the entire time we were there! Even though they were rude we still kept our calm. They do not know how to provide any sort of customer service. When asked a simple question about how the towing would work he didnt care to answer our question even though he deals with situations like on the regular he rudely responded that i need to just call the other company while the other coworker just laughed at our shocked expressions. I get it you get paid no matter what but you should still show respect to others as a human being. We werent difficult to deal with, we didnt give him ahard time. Im just baffled at how these people treat their customers. If i could give negative stars i would, but i guess im sticking to just the one star.

Keith P

We at Family Auto Repair Plus have used Metro for years and always get Quality Auto Parts at very very low prices!

Jackie Juarez

The guy who answered the phone was really rude and just didn’t seem to care at all. If you are on the phone, try to be more patient and act like you care about your customers.

Manda DeAnne

They had a 13 inch rim for my Honda, and that is so hard to find, and their customer service was wonderful.. They were great to work with and I'm so glad I found them!! I'll definitely be calling them again in the future!!

Keith Moser

I had bought a wrong part and Metro worked with me on a return. Top notch company. I would purchase from them in a heartbeat. Thanks Joe!!!

Kustom Transportation LLC

Top Notch! They did not have the part I needed but instead of hanging up the phone, they actually took the time to check the area and found who had what I need. Gave me all the contact info to reach them. Customer Service at its best. Will definitely be our "go to" professionals forever. Thank you so much!!!

Frank Hunt

I got a fair price for a used trannie that included delivery, but a couple weeks AFTER it had gone out of their warranty I was having serious problems. I was EXTREMELY impressed that these folks stood by what they sold me and delivered me a 2nd one the next day. You are always taking a chance with used parts, but your risk is minimized with this company.