Reviews of European Only Auto Salvage Utah LLC (Scrap Yards)

Benjamin Hicks

They were very helpful in finding the part I needed and I promptly informing me of price! Great service!

Charlette McKenna

Drove 2 hours from Wy. The closest sunroof I could find. They stayed after hours to make sure I got my sunroof . Great costumer service. Super friendly. Highly recommended

Brittany Josephsen

I went in they had the part and jesslyn was amazing very nice loved her and Tom helped he gave me good advice and helped me out when needed.. thanks guys ur tue best :)

jordan harms

had hard to find part with excellent service ask for Jesslyn she is the best

Benjamin Kopp

The staff at Russ’s European Only is very helpful. I needed a spark plug wire for my 98 Volvo v70 and had no issue getting it. Their inventory of European cars is fantastic. I will definitely use them again.

Shan Antunez

Drove 2 Hours to even get the them and when I arrived they told me they were too busy and I would have to come back. I wasted time in the area and returned about 90 minutes later. When I walked in the person at the desk rolled their eyes at me as if they were disgusted I actually came back. Sorry for trying to give you my business. I wouldn't refer anyone to this "business", not my worst enemy, not as an April fools joke, not as a last resort. I hope this place goes out of business before anyone else has the displeasure of dealing with them.

Stuart Worthington

This place was great! They treated me well, explained everything well, and gave me a great deal. I recommend them for any of your auto needs. Ask for Moses!

Gabby Lynn

Great battery deal, good store to go to!

Illens Dort

Excellent service, great knowledge of parts. I enjoyed the experience.

Johnny Clark

Amazing they think they are the only ones, $650 for an 18 year old bumper or $350 for one 18 year old shock? What a joke, that chubby employee thinks he is the owner even the girl told him it's your decision. What a retard that guy is. Get people able to not only work hard but take better business decisions, not a non educated old guy that thinks he owns the place.

Michael McCann

Excellent customer service, mechanic was fast, will come again.

Ethan Ashby

These guys are awesome! Great selection of parts at a great price. The guys are super helpful too!

julio chu

Alway they help me with my foreign cars

Mckayla Nielsen

Great service! Junior was super helpful in finding me the right rim before I even got there

Andrew Matthews

Super helpful. Good price.

John G

Terrible place. Dragged their feet for days while "storage fees" are adding up. Only to low ball by half of other places. Seems obvious they are trying to delay their "bid" for a wrecked car by days hoping people will just say, "take it away" for a small amount. Don't even bother to try here. If you have a European vehicle in a wreck, just go to pic a part. Not a lot of money, but 2x what you get here and won't get stuck paying a couple days of "storage" fees.

Adam

Under new ownership and it SUCKS! They're trying to monopolize the European part market with outrageous prices and terrible customer service. I was trying to pick up fenders for my 240, got put on hold for 10 minutes, hung up on, called back and put on hold for 5 more minutes and then they weren't able to give me a price or condition of the fenders. I tried to throw an offer and was told they would send me pictures of them, never got the pictures so I called back and then was told the person I talked to wasn't there anymore, and received a call back 2 minutes later from the girl I spoke with about the fenders and she told me that the two 240s they had on their yard weren't supposed to be on their inventory anymore and the fenders were no longer available. Thanks for jerking me around for 2 hours! On another occasion I went to them to see if they had a mirror, hood and trunk struts and a trim piece for my Saab 9-3. They had them all, but after I heard they wanted $60 for the mirror I walked out and drove to Pic-A-Part down the road and got all the parts I needed and more for $25.

Jereme Sommers

New ownership is a big plus. I came in looking for a sensor pigtail and the friendly gentleman took me out into the yard and crawled around under several cars until he found the right one. I'll be coming back again if I need anything!

craig cheney

Awesome guys here. Always great to work with.

Koby Konschot

Very professional and helpful staff. I was helped right away and found all the parts I was looking for!

Steven Hermann

Excellent customer service and really knowledgeable people. I walked in looking for a trunk lift support for my BMW and was helped right away. They found the part and checked it in my vehicle right there. I'll definitely be headed back.

joe jauregui

Moses are amazing! Famil owned business. A ton of inventory to choose from. They also offer parts and cars that aren’t European built. Went out of their way to help us, very nice and fair business.

Orlando Sanchez

The ABSOLUTE WORST place to go for parts. You're better off buying parts online than dealing with these SOBs. They have crappy "insurance" so they dont let you go inside and pick parts yourself. They have to call their "technician" to remove the part gor you. Even if it just has 4 small screws!!! That's a joke! I'd rather jump off a bridge than to go back here. Pathetic excuse of a junk yard.

Rachel S

We were able to get the springs we needed for our old Land Rover at a good price.

brandon jensen

These guys helped me get the part I needed, and the part was in really good shape.

len nebs

Great Crew of guys, very helpful and willing to find and pull parts for you!

Emmanuel Kepas

I Love this place. Tom is a fantastic gregarious owner. My car got hit by a deer in a snow storm. They had the parts that I needed.

Sil Wan

If I could give them less than a star I would. Told me the cost to fix my hood was $200. I get there it's up to $300. They fix it but the light that the hood is open comes on. I take it back to Moses and he acts like I'm bothering him and tells me I paid for him to fix the hood and not the light that was not on when I took in the car. I left and would never go back there again. I have never been treated like that as a customer. Previous owners were awesome. I always have been going there but that's it for me. Steer clear of this place.

Gary Lee Gammenthaler

Friendly customer service over the years for my Porsche and Mercerdes needs. I have worked with MOSES JR., who has always been very helpful. I said let my parts go and he does. No parting of the the Red Sea needed. Good affordable prices. 4.5 Stars⭐⭐⭐⭐ Garyleescritiques

Gregory Mogle

My experience at Russ's European Only was a good one. They supplied a door for my W210 Benz. Price was reasonable. The door was carefully removed. I'll be back!

Stephanie Mayen

Outstanding service.. Really happy with them . Thank you so much

daniel law

Moss Jr. Was very helpful in aquiring all the parts my car needed and more. He even pointes out a flaw in a part I didn't notice and helped me chose a better one while also giving me a quality price for all parts. Thank you European only.

Tye Viehweg

European only has always helped me find and get the parts I need to repair my vw's and given me good deals too!

Morgan Maurine

Moses and his son are amazing! Family owned business. A ton of inventory to choose from. They also offer parts and cars that aren’t European built. Went out of their way to help us, very nice and fair business.

m exidy

Nice place to get used European car parts... They pull the part for you. Receptionist is really nice and friendly. Their prices are very reasonable too... They are right off the freeway so their place is easy to get too.. . I'd recommend this place to my friends and kin....

brooke walker

Great service! Exceptional parts. Will be back soon!

Elizabeth Hyde

This is the worst place I have ever done business with. They are liars, thieves, and frauds. They will do NOTHING but rip you off. I would never ever ever recommend this place to anybody.

Alex Magana

Called in looking for a oil pan they said they would call back in a hour waited 1 hour and called back still said they would call me back and never got a response

Edilberto Hernández

Great customer service, nice people around. I find the part I want on a good price. Highly recommended if you looking for Europe cars, such Audi BMW Mercedes Benz,etc...

jeff jenks

let me tell ya what folks, if you are wanting great and, friendly service, and "more" than fair prices. come here, moses and dillan are top notch, not to many wrecking yards will go the extra mile like these folks will, thanks guys, you made me look good to my cusomers in value!!

Hanka Stika

Avoid this place like a plague. Read the other reviews, I was dumb enough to not take them seriously but they're very accurate. Absolutely horrible customer service, unreliable people, don't trust anything they tell you over the phone - if you order a part, plan that the part will not be ready, if they tell you then will return the call, plan it will never happen, etc. (ask me how I know). I urge you, do not support this business if you don't absolutely have to, there are alternatives...

Allen Heinze

Beware of negative reviews of salvage yards.I have 22 years in the auto industry, both insurance representative and body shop estimator. This facility provides the best service of any euro parts vendor in this state and the surrounding 4 states. If you, as the customer, understand the complexities of these euro vehicles (YOU chose to purchase and drive these vehicles), THEN you can appreciate the service, expertise and just how fair in the pricing of the parts this facility provides. The staff is educated in locating and providing quality parts, if you know what parts are actually required. Russ's European Only has had my business, and has provided over a thousand parts to collision repair facilities I have worked for or written insurance estimates for, and has always been fair, honest and helpful. They will continue to have my business for years to come.

MIles Allison

Everyone here is wonderful. Great service. Amazing like new parts for half the cost. Definitely 5stars

Kevin de Geus

Always a great experience when coming over to Russ's European Only!! Ive never been let down here since the new owner has taken over. Moses is a great guy & always willing to go out of his way for you.

Bryan Jackson

Great customer service. Just seem to need one or two more guys in the office to help other customers

Joshua McCarrel

It's a salvage yard. Don't expect dealership treatment. They helped me find a small plastic piece for my wife's car and were friendly. That's all I need from a salvage yard. Thanks guys

jose Gutierrez

Not every hero wears capes

Hillary Farra

Noises is fair and want to always get you what you need. If he doesn't have it he will try to get you the best prices order

Wanderluster

Noah is pretty sweet. they take good care of you. lots of cool stuff in there.

Sergio Bernabe

Went to this wrecking yard looking for the gas vent of my n2001 volvo s60... I helped their mechanic to get the part in the best condition possible and when I ask the owner for the price he said 60 dollars and I replied correctly is too much and that's when the owner kick me out of the bussiness and told me get out of here in the most rude way and kept saying go on, get out of here you are just wasting my time,... he was very angry,.. we all know here in the Utah county this guys in this junk yard are very rude and therefore they so expensive that they are even selling those parts more expensive than the dealership itself... please everyone, think twice or moire before going to buy something from this rude and violent people... I was even afraid in that moment that the owner was going to push me or punch me because the way he was that upset and angry and out of control... UPDATING INFO... I found the same gas vent in Salt Lake city for only 6 dollars!!... thank you guys for being so rude and kicking me out of your bussiness...

Marlene Sorenson

Got a good battery it was in very good condition friendly and nice people

Connor Wright

Needed a rear license plate bracket. They went out and pulled it for me. Had the part and on my way in about 5 minutes

lord killsamore

Great place tons of rims and salvaged BMW parts!!!

Matt Irvin

The old guy is a disrespectful crook. Initially looking for a bmw transmission, said they had one but couldn't sell. I got one elsewhere with 40k miles for a grand. I offered to sell them my nice car, they offered $500. Called back for a headlight, said he how much you wanna pay? I said $100. He said I'd better f'in smarten up because he wants $1000. This guy's business sense is a joke, driven by evil.

Aspen Crossett

The Customer Service was amazing! Prices can't be beat when shopping for my 1999 Audi!! Thank you European Only Auto Salvage!

mike young

Dishonest rude jerks

Kelsey Canizales

Moises and the crew were super helpful and nice! They stayed late at the shop for me to come by about my dented VW Passat. The auto body shop was going to charge me $830 to replace a dented lift gate, but Moises told me he would trade me one in great condition and install it for $400!! Great price. They installed the new door, and it looks awesome after a good wash!

Quinton Wong

Tried to overcharge me on a part, telling me it was better for met o go online and get a part new rather then get the used part from them. I've called to have them check on a few things for me, but never called me back. I guess they're too concerned about the "big dollar" items.

Joseph Feao

Worked with Jr and Jessie. Jessi walked me through the field of fallen volvols. Promblem that I had, was I needed a rim. They helped me get what I needed. Friendly conversation and welcoming

Caleb Bydone

This place is awesome. They got me what I needed for my ‘96 BMW E36!

Jared Janson

They are one of the only places to carry a newer Audi that I needed parts from. When a new license plate bracket was $140 and they had it at $5 and looked around in the lot for the car with me it was appreciated. Some people might have bad experiences but they have always been good to me and I will keep coming back for my needs

grayson ling

They were able to finally help me find the part I was looking for! And since it was so small they gave it to me for free. That is pretty awesome customer service. I will make sure to send my friends here for sure.

Blake

I JUST WANNA BUY PARTS Their hours are 8am to 6pm. I showed up around 8:45am and the gates were closed. I left and came back around 9:30am. There was a guy on a tractor working in the yard, I finally got his attention and he said he didn't know ow where the owners were at. I left and called a couple days later and asked if they were going to be in the next morning. The lady that answered said, "Yes, but I would come in around 10am to be safe. I drove up the next morning and around 9am, it was on my way so I thought check it out, low and behold gates closed. I came back a little before 10am and still, not surprised at this point, no one was there, gates were closed. It seems they are a afternoon shop which sucks cause I only have time in the morning to stop by. Once I finally get into the yard and buy the parts I'm looking for I'll raise my rating to maybe a 4 depending how that goes. (VISITED STORE) I finally was able to make it in the afternoon. They didn't have anything I needed. When I called a month before they said they had the car I needed. I show up, they only had 528s and not 328s. You need someone to accompany you while out in the yard. Not sure why given every other junkyard in the world lets you go out by yourself.

Maryn Hansen

Very helpful. I was able to get what I needed fast.

Michael Pierce

These guys are great! They have a new owner and actually want to help their customers. I have been searching for a couple of really hard to find parts for my 01 Jetta for a few months. I purposely did not stop at European Only because of the horrible experiences I have had in the past. After searching most of the other wrecking yards in Utah County without success and at the recommendation of a competitor I gave Russ's another try. I am happy that I did. I now have a true one stop shop for my Jetta parts!

MIKE BOLLINGER

I'd been here a couple years ago, it was ok, but today when I went, wow, what a difference, Moses was really nice and helpful, as well as others there too, I live in salt lake and am not in Orem often, but rather than have to wait around for them to pull all the things I wanted, they offered to deliver them to me at work later! I will definitely go back.

Steven Hixon

After looking for some harder to find parts for my new euro ride and only finding super expensive stuff from Germany I was delivered from my hardship on my first visit here! Nice staff, very easy to find the parts I wanted and at a very responsible price. Would recommend to anyone. 5 star! Thanks guys!

Jim Smith

The new Owner "Moises" is amazing!! They had the parts for my Mercedes Benz 420 SEL I was looking for, and he gave me a great deal. Highly recommend, 5 Stars!

Charlie Meyers

Found the parts I needed and dealt fairly with me. I'll be back.

Jacob Bryant

Wow, I was looking for a spare tire and Russ's guys went above and beyond to get me the spare tire. He took a tire from a different year and model, checked it to make sure the bolts would fit then pulled the wheel drum from the same year and model to make sure it fit as well. It was great. Thanks guys. You saved me a hundreds of dollars.

Mackenley Montfleury

I've had the unfortunate opportunity to have to try to deal with these people and their customer services, one of the worst business in regards to customers Care in Utah county. outright rude. Swear they train their employees to hang up on customers and not return your call. How their still in service is beyond me, probably because they're the only salvage yard for European cars. Save yourself the misfortune of dealling with these people and buy your parts online or elsewhere if you can..

Brian Sama

Jesslyn took care of me when went there to get a headlamp, turns out the headlamp had some unseen broken parts on the inside. I went back to return it with no hassle at all. Overall excellent customer service, the place needs some more room though and it definitely could use some remodeling, however that doesn't matter as long as the prices are right, which they were for the headlight.

Jesus vizcarra

Great people to work with so far they have had everything I've needed and at great price

Angel Silva

Very good people, very reasonable prices.

Paul Leck

European Only always have what you need.

MrRollersk8

Still expensive for parts!

Gilga Bahena

JR was awesome to work with. We walked out into the yard and I showed him what I needed we talked price which was very reasonable and said he would have his guys pull it and he would call me when It was ready. A hour or so later he called and I picked up the part. Really cool guy and I'll be back for sure. Thanks JR

Vlad Kashchuk

It is never open, tried 2 times on monday and Friday.

braydin anderson

Ok customer service, they just need to be more organized with there customers orders. Huge selection of parts, but pretty pricey especially if its a rare part! Youll be paying almost retail! But they have the parts that are hard to find so i give them 3 stars

michael poen

worst experiance ever.

Cade Bisel

When you see a place like this with both amazing and terrible reviews you have to wonder why. Granted they have access to an amazing assortment of parts the service is terrible. I wouldn't trust any 5 star review.

Ross Snow

Best selection of used old Bimmers I have seen in Utah. The girls at the front desk and the guy in the yard who help pull the parts were very friendly. Much appreciated!

nydia sanchez

Amazing service very friendly. I went in with questions and walked out with great answers. These guys know what they are doing and take your worries into consideration. They take care of your vehicle and try to save you as much money as they can.

Nick Atwood

These guys have access to a lot of european parts, which is great. But Service is awful. They tell you they will call you right back and they never do. They will tell you a specific delivery time and it most definitely wont make it to the shop by the quoted time or even the correct shop. I have a hard time calling them when trying to find parts. Not a big fan of these guys!

R M

Awesome service. My part arrived on time at a great price! I will be shopping there again. Thanks!!

Neum Schmickrath

Got the parts I needed at a reasonable price. They pull the parts so I would call ahead. They were very busy but the service was excellent.

Landon Knight

Moses and his staff are great. They can help you find anything you need. Also was very good about making sure it worked for me.

Zair Koeiman

Absolutely horrible business!!! Drove 500 mIles to go buy parts there that he said he had ready for me! Got there the parts are not ready and the car is smashed down. My comment was ( if the car is in this bad of a shape not sure how good the parts are still but would like to take a look still because I really want to buy the part). he demands me to leave his place because of the comment I made. Disrespectful prik!! Would not recommend this place not even to my enemy!

Casey Forkner

Great Yard, Great Staff. They do a great job at preserving the vehicles that us euro dudes need most and wont see laying around much 5-10 years from now. Nobody can go back and smash windows, steal parts, break clips, lights, bolts, nothing. If you need a part for an older euro and in good condition head over. They are always swamped with work but they have TONS of cars in good condition and parts to match. Interiors, engine components etc. They'll help you out and make sure you dont try to stiff them when THEY ASK YOU what you want to pay. Just shoot straight and be fair, they have a business to run, staff to pay and mouths to feed. This isn't your run of the mill junk yard, they have a good pool of euro parts if need any.

Marianne Masuda

You can find or order all parts for any European car at the best price and fast delivery. This is the first place we go to whenever we need a part for our car. Less stress and no worries.

Thomas S

Hands down the best Utah source for salvage Audi parts. They save hoses and other components that other wreckers typically cut and destroy. Fair prices as well. My power steering pressure hose on my Audi failed. Dealer, of course, wanted an arm and a leg. The part, brand new & OEM, was $400 at the very least. I called other salvage yards and they typically just cut the hose. I called here and I got the newest OEM revision of the hose as well as some other miscellaneous parts I needed for an absolute steal. 6 Month Update: I have now had the power steering hose from European Only in my Audi for 6 months it shows no signs of leaking or failing after heavy use. These guys are going to be my first and only call in the future for any Euro salvage needs I might have. More than worth the drive from SLC.

Teri Chatterton

Russ did an amazing job with my daughters car. The car died on State street when the timing belt broke. We thought it was a total loss. Other shops were going to charge us $1000 more. We had to take the car back with questions and they helped us right away. Thanks Russ!

Reyna Fernandez

Knowledgable on euro parts very helpful and professional

Christian Hess

Great to work with, fast and friendly, great customer service!

Kasey Malan

Don't trust the 5 star reviews! They never return phone calls or actually look for the part you ask the them for. When I finally got the fat guy face to face and asked about the part I needed he had to explain how rare the part was before he tripled the price. Complete scam. I don't know how they keep there doors open. As for the five star reviewers, they must have this place confused with some where else.

Nate Whitlock

Just your basic scam artists. After agreeing on a price and after they already had the title to my car and everything they needed they only gave me a fraction of what we agreed on. Further more after I had posted this review one of the lovely workers called me to harass me telling me how much he was going to sell my car for telling "I just want it to burn a little more". Please find somewhere else to take your business.

Jonathan Ricardo

Went to look for a new radiator for my Audi and they quoted me $130, so I drove to autozone and picked up the part for $150 with warranty and it was brand new. Overpriced for salvage parts.

Ken Van Winkle

Very helpful,I will be coming here more often!

Jordan Herrmann

Poor customer service.

Foster Nix

Called them and lined up some used bumpers for my classic BMW. I live over 2 hours away but the price was reasonable so I lined up a time to come get them. I asked the person on the phone if they closed at 6 every day like it said online to which they confirmed. I told them I would come down after work on a Friday to pick the bumpers up and that I would be there around 5:30 and they gave me the okay on it. Friday came around and I was so excited to get these bumpers for the car I was restoring. I got in my truck and drove down from Logan and arrived around 5:30. To my dismay they were completely locked up and not a soul could be found. I could even see my coveted bumpers right in front of the yard to just make it worse. I drove all the way down and dropped 40+ bucks in gas for nothing. Dont expect any commitment from these guys. They were a huge let down. Id be more than happy to change my rating if they made it right. They were helpful on the phone but couldnt follow through... :/

Doug Jorgensen

Awesome people. Knowledgeable and very helpful. Great and very fair with their prices

R&J Mongia

Great experience here! Not only did they have the part I needed for my Volkswagen, but they also let me choose which one to take, because they had a few available. They offered to install the part for a very small service fee. Moses and Brandon provided excellent, professional service for a great price. Coming here saved me so much money, time, and stress, and I'm very grateful for the way they run this business. I'd recommend it to anybody.

Alex Macias

They have always had the parts I am looking for at a good price. So many makes and models of each so you can pretty much always find what you are looking for.

Russ Jones

Look at these reviews. If they aren't awful they're fake. Only an idiot would bring their car here when there are other options. If you aren't disgusted by the smell, the people will finish you off, no problem. I honestly don't know how a shady, deceitful business like this can be allowed to operate.

Russell Tribe

Five times I have called and inquired if they have the part I need. All five times they confirmed they did. All five times I've gone there and they act like they have no idea what I'm talking about. This place is a waste of time, and tonight the little chihuahua they have tried to bite me. It'll be interesting to see how long it takes them to go out of business. I'll never go there again.

Teresa Wright

They were very friendly and helpful. They had the part waiting and ready for me and kept to the price that they quoted me. I was very pleased.

R S

The girl at the front desk is slower that I have ever thought possible. She seemed like she couldn't care any less about other people or even life. Their prices are outrageous as well! More than new parts on eBay. I am surprised this place is still around.

Sven Haugen

Huge selection of pars for german cars, very helpful staff that found a perfect seat for my e46 within minutes of my arrival. Very reasonabke prices aswell. Highly reccomend.

Jamal Al Fakeer

Your best local European car resource in the area if you need anything if they don’t have it nobody else does call them today

Kurt MacLennan

BEST PLACE IN THE COUNTY BY FAR FOR USED PARTS super friendly and helpful. I don’t go anywhere else. If you have a European car this place is a hidden gem with the best prices.

Matt B. Nielson

These guys really came through for me on a hard to find part for a BMW. The staff was knowledgeable about the specifics of my vehicle. The part was pulled quickly, the match was perfect, and the price was lower than I could find anywhere else. Thanks Jessilyn!

Clint Pearson

I own 2 mercedes and 1 audi previously owned another audi. Finding parts for the older European cars can be quite a challenge without spending a fortune. Ive been going to russ's for a long time they almost always have the part i need the staff is friendly and they worked with me to get the part i need quickly and at a fair price. If you own an older European car and need a used or hard to find part. Go to russ's!

Brian Roskelley

Moses JR and Jesse are super fair guys. Very friendly to work with and have great parts at amazing prices. I would definitely recommend them for parts on any European vehical. They are making my BMW E90 look great again!