Reviews of A & A Auto Salvage (Scrap Yards)

Zach Hendricks

Very very rude people working there, and prices are ridiculous.

Michael Carter

Was ignored like I had a plague. First and last time I'll go there.

tallen morrison

Since the first day I went there they greeted me with kindness they asked for parts I needed and I told him and they also went out with me to look for the parts and then when I was able to get the part worked with me on the price I was also getting another vehicle running at the time and I asked if they had a motor for the car that I needed and they went out and looked for the motor with me once I found the car with the motor that I wanted they worked with me and price and instead of just selling me the motor they just gave me the whole car and just told me to bring back what I what I don't use and how great these guys are the first car that I got the motor was knocking really bad so I took it back to them and they just took the old car and they had another one just like it and put it on my trailer and then they just did a whole exchange for the one car and now my car is running great because of A&A Auto Salvage All Out Auto Salvage don't have everything that you need so you'll have to go to place to place but the place that I do recommend to go to is A&A Auto Salvage just because they worked with me they will work with everybody they people just got to be patient and you know you treat them with kindness they'll treat you with kindness they're not going to screw you over the part that you think that you need they'll make sure that's the right part you need before you take it and before you buy it

Jacob West

They can't figure out how to pick up the phone correctly and when they do you can't even hear them. How can you buy anything if you can't even ask?

Lanna Yellow

Very very rude when I went there. Almost turned around and walked out. Would have if my stuff wasn't already paid for!

Momma West

Great guys to deal with and always have what we need at a fair price. They are a little rough around the edges but if you come in and visit and shoot the bull with them a little they will bend over backwards to help you out. They are the only salvage yard we go to.

Bryan K

They do not deserve your business dont waste your time, they will gladly waste yours. Very ignorant people.

Sanford Ader

All the parts you could need

Luke

I called ahead to make sure they had a part I needed, and told them I would stop by to grab the part before the end of the day. I got to the yard at 4:30PM and they close at 5PM. Gate was closed and no one answered the phone. I won’t be returning.

Ezra Mollman

Helped me find parts for my truck door and they were super nice

Troy Franklin

This place sucks, don't waste your time.

Camille Alden

These people are very professional and efficient. Please send a tow truck for my vehicle and told it to the yard and paid me for it by weight. Highly recommended.

Shaun Chirayos

DO NOT GO HERE EVER

George Tsouhlarakis

Worst service ever. Heard the guy make a racist reference. Very poor excuse for human beings.

RC CR

Called the cops on me for suspicious activity waiting outside their gate 8 minutes before opening time... Are their opening times on Google even accurate!? Way to treat a potential paying customer..

CAL COATS

Very rude...

Nick Carlow

Great place. Nice people. And GREATTTT prices. Anything you need it’s there

Kyle N

Waited for about 20 minutes while they answered phones and ignored me. Wasn't impressed with service or prices. Felt disrespected as a person and like they wanted to overcharge me. Was happy when I finally walked out of that place.

Ubu Ibme

These guys are great! Sold them a truck this morning and they were easy to work with, friendly and fair. It's worth a trip out for a look at some of their awesome art too!

rhoda bryan

Won't even help you if you call within an hour of closing time. Bad service and prices

Tom Tulowetzke

I think these people are the best nothing but good dealings with them. Very honest and outspoken and funny

4blackhillsmike

Great source of used auto and truck parts. Knowledgeable staff willing to assist with your needs. Very organized yard. There's even a spectacular indoor auto museum - a hidden gem in the Black Hills.

Daniel Blackmore

As a walk-in customer looking for an exact component for my Ford Ranger I feel that I was charged an inflated price because I was not a regular customer and I expressed the need for this part to the counter persons after purchasing this several of my friends agreed due to Prior dealings with these folks at AAA

Bob Johnson

Always pleased with Dan and MIke , very prompt , and friendly . If they did not have the part put me on the line with another yard . I would recommend to everyone , parts have allways been clean and ready to use , no junk ever .

Justin Weier

Live 25 minutes away, I showed up 45 minutes before closing time. When I had gotten there, they told me to turn around and leave because they were closing.

Blank Blank

Horribly Unprofessional. I called up the place just to get an idea on scrapping a car and the guy that answered was so impolite and unprofessional i thought it was a joke. Judging by the other reviews i am not the only one who's experienced this. Stay away from this business and hopefully they'll go under.

Samera Black crow

Worst auto salvage in rapid city. Very rude employees, unprofessional and prejudice. I don’t recommend getting any sort of part from this company. They don’t know how to treat the customers with respect and seem to not understand what is it they are doing professionally. If possible I wouldn’t even give them a rating.

Jo

This place salvaged my car, without telling us, days before we even handed over the title to them. Greedy, cheap and illegal. Only $65 for a 2000 grand am with new tires.

anna kewley

Staff very helpful

Dustyn Adams

Rude and unprofessional place!

Michael Jönsson

Wow!!! A fantastic museum and collection. Very organized!!

Faceless Goddess

I was very happy with their service! they were quick and to the job, very polite, respectful and kind :) If one is needing something don't by shy about calling A&A Salvage.

Claw Nation

This place is not worth going to. The employees are very unprofessional. They talk unprofessionally and are rude. I attempted to do business with them 4 times each time I was extremely disappointed. You'll want to find someone else to do business with.

Crunky J

This place is one of the best in Rapid, if not THE best. These guys practically helped me rebuild an old Dynasty. Very helpful and knows every vehicle and part on their lot. I alway recommend them when people I know need car parts. Been going to these guys for almost a decade now. Wish I could give more stars. Go there......you won’t be disappointed.

Chris Braveheart

Ugly attitudes

Kevin Leui

A+

Orlando Fineran

They give good deals on parts and really good guys to know.

GaryWright Wright

the guys sre real good at A&A Auto Salvage Mike and Dan Good guys

Ella Tobacco

Very helpful

Eric Thorstenson

Zero stars is not an option? Do not pay for any part unless you're sure it's the correct part for your vehicle. Dan and Mike have no empathy for any issues you have after they are in control of your money. You will pay a premium for their parts with no recourse for a mistake made by A&A. Do not be deceived by the decades of experience they have in the business. You will not receive a refund. Customer satisfaction is not in their business model. You've been warned.

Sylas Condon

Good customer service and gave me a good deal on tire

Don P

If you can’t find the part you need these guys probably have it but.......Dan is hard to talk to, work with and straight out rude most of the time. But he usually has the one part you need.

Jayme Davis

So rude. If I could give zero stars I would.

Vetal Stricker-clown

Fast simple and straight to the point with friendly service. Recommended.

Casey Thompson

Just called to inquire about availability of a particular wheel. The guy answered the phone "Yep..." and then proceeded to belch in my ear while I was asking about the part. I am really glad they don't have one as I would probably not ever spend money there after that un-professionalism.

Jossan Pourier

Horrible customer service and over priced

Scott V

Called them several times and wanted to know if they had a part that I needed. They played games both times by not letting me know if they had it and insisting that I come in. I explained that I was 50 miles away and didnt want to make a special trip if they didnt have it. He said "you must come to Rapid once a year"..What a joke..these guys are a joke...I guess they think if they get you in the door itll increase their sales.. A&A- Your not a car dealership or a place where people go to look around...You sell parts off of wrecked vehichles... No Thanks, ill spend the extra on a brand new part instead of dealing with these clowns. Btw this is the first review ive ever wasted my time on writing in 47 years just to let you know how ridiculous this place is.

James Tesla

DAN AND MIKE ARE THE BEST.

Joshua Aleksandr

Super unprofessional, and short with customers.

ZADOMAN

Good folks

Y LT

I'm writing this on behalf of my husband. I've been doing business for about over 20 years, they have always treated me fair and square and like family. They are always my first choice of Salvage Yard to go to, if they don't have the specific part I'm looking for, they immediately tell me they can have it by the following week and they usually do. So I recommend to go there in person, talk to this guys, build a relationship with them and they will help you with whatever is that you need.

Brent Pinkerton

Tried to buy some shifter linkage for a older car and instead he tells me "all I can do for you is sell you the whole car, 1500 bucks." When I refused he hung up on me. When I called back he just answered and set the phone on the counter.

Lee DeKnikker

The absolute worst customer service on multiple occasions. They clearly don't want to make any money, have any returning customers, or leave their desk chairs. DO NOT WASTE YOUR TIME. B&B and A-1 Auto Salvage, at the very least, have friendly faces when you walk in.

Richard Petty

Man who answered the phone was very rude. Raised the price of the part in question by $25 because I didn’t understand what he said the first time. Said he didn’t have time to give me a small part of the part in question and simply stated “if you want it come and get it” and hung up before giving me a chance to ask any other questions. Will order online before ever calling these guys for anything.

Mexbot97 Vids

Great service very helpful

Kelly Phillips

These guys keep it real ! Always have what i need!

Melissa Pennington

We went here looking for a tire been driving on a temp tire for a couple of weeks didn't have a lot of extra money to spend the owner let us borrow a rim and gave us a tire amazing place not many people left in this world to help out of the kindness of their hearts we will definitely be back amazing man god bless him

Casey Blomberg

Horrible!!! Rude!!! Worst place ever!!!

Todd Moone

They have lots of parts. Really great supply of cars but I can't recommend them in good conscience because they are unabashedly racist. I'm white and I see their overt disdain for natives. They treat natives like trash. They tell them to wait outside while they shoot the breeze with me and cut up. They paused our conversation to tell a native lady to go outside. Talked to her like a dog. Please do NOT reward their behavior. Go elsewhere.

Dylan Roth

Dan and Mike have always been great to me. Only salvage yard I'll go to

Kira Bate

They were awesome to deal with took their time to find something for me and gave me an awesome deal. I thank them so much. I got some rims for my vehicle. I will go back in the future and there place is relaxing to be in also in my opinion.

Kristen Kilcoin

Great guys, if they dont have it, they will try to find it for you.

Garret Selzler

Called checking on an automotive body part. Said they had it. Asked what color. Said he's color blind, come take a look @ it. I'm 300 miles away. I wanna know what it's like before coming to look at or get it. Guy says ok and hangs up. Very unprofessional. I won't be calling this place again

Ivory Pearson

I cant beleive they tried charging me 75 for a part i could have got brand new for 65. No good 2 bit con artists if you ask me.

Nate Varilek

Awesome museum and junk yard! Super knowledgeable guys with personal service. They’ve always have had the parts the other yards didn’t. It ain’t Walmart or McDonald’s, so go in with a joke and have fun with ‘em.

Kimber leigh

TERRIBLE customer service. Prices, well you're better off ordering new parts online for the same price.

Tracey Smith

Sucks

N Y

Very rude and racists white people(Dan and mike) Dan who asked my father and I to wait outside while the guy grabbed a part for a white man inside very bad customer service, we had money to get a part and when we got there he said while handing a receipt to the other customer "they paid money can you do that?", do not recommend only for the very last resort if that.. of course only good reviews on here are mostly from white people.

kelsey shepherd

Great place & the guys are always helpful. We have been return customers for years.

South Dakota Sucks

Great service. This is pry one of the best salvage yards I've ever been too. Had my parts instock, got then for me quickly, and maybe I paid a bit of them, but I like the place. The reviews are kinda deceiving, but if you have a good attitude and are willing to talk a bit you'll be fine. I'm a return customer. One thing I did notice, A and A had lots of my hard to find parts instock, I went to a lot of yards that recommend other places, but none recommended A and A. In short, check with them, don't be offended, and good luck.

Matt Watson

Great place they charge fairly and are reasonably friendly (as long as you are). Very unprofessional but it doesn't bother alot of people.

Guy Spears

I was treated well and was very happy with the parts and felt I was charged less than other salvage yards would of charged for the same things.

Amie

Customer service is poor, I do not recommend.