Reviews of Ruggieri Auto Parts Inc (Scrap Yards)

Bob

awful customer service they need to get their story straight when they put you on hold for half an hr I will never call here or go here this place is a joke

Kaitlynn Armstrong

Ruggieri’s Auto Parts was great to work with. Rich and Anthony were very helpful when looking for a part for my car. I would highly recommend them!

Alexa Lozowski

Without a doubt the worst "auto parts" place i've ever dealt with. Rich, you are a sad excuse for a business owner. What you did to me is disgusting. I asked for brakes and you touched my car and did $500 of work without me asking. You accused me of several false things and my family is embarrassed to ever call you a "friend". I wouldn't recommend you to my worst enemy. Pick n pull is easier than your chaotic behavior and immature stunts you pull. You should be ashamed for how you treated me. I will be making sure no one I know will ever use your "business" DO NOT GO HERE FOR A PART. I WISH I COULD GIVE YOU ZERO STARS. I've reported you to the BBB and filed an official complaint that you should be receiving any day in the mail. Good luck with business because you shouldn't be open much longer with the way you treat people. Rude & disrespectful. Now you can't threaten me for writing a review

mike domnroski

Absolutely would never buy or suggest to anyone to buy anything from Ruggieri auto parts !!! Probably the worst customer service I've ever dealt with , the counterperson answered the phone with "I hate my job attitude". waits while I ask about a part then tell me to hold . ten minuets later he comes back again with rudeness asks what I am looking for again so I tell him I found a part in his inventory (hummer tire) and wanting to the tread depth and condition , He then rudely says "I have no idea what condition or depth it has " I asked if he could look and my answer was " ill look when I get a chance and call you back - a day later still nothing . JUST AN ALL AROUND BAD CUSTOMER SERVICE REP I WOULD AND WILL AVOID BUSINESS WITH THEM AT ALL COST !

Bryan Pacheco

Rude and Very rudely spoken to ?

The One And Only

they refused to sell me a transmission cross-member out of a Nissan 240sx,i really needed this part and they were the only local place to have this car. they were too lazy to remove this part. i even offered and extra money for them to take it off, or for my self to take it off but they still refused. i really needed my car and these people let me down

Scott Aceto

Ruggieri's was an absolute breeze to work with. Anthony took great care of me, I felt like family! Would highly recommend for any auto needs.

Danielle Stanelun

Had great service from Antony at this auto body shop! The part came in quickly and at a great price! Highly recommend

Ryan Scarfo

Came in looking for some parts for my truck and was blown away by the customer service I received. it was really nice dealing anthony, who was extremely knowledgeable and helpful in finding me the products that I needed.

Alyssa Ward

NOT HAPPY. Called them on a Monday morning, they said they had the part. OK, great! They said they would have it out that afternoon. I called them that afternoon, they said they didn't have it out yet. Ok fine. So I called back the next day (tuesday) they said they STILL didnt have the part ready. Then I called back at noon, and then they say that they never told me they had the part. Two days wasted because they are too lazy to go get a part out. Don't go here if you're in a rush, or if you want great customer service.

Rafael Santiago

NEW CUSTOMER ALL THE WAY FROM NEW JERSEY... FIRST TIME CALLER.. AND I HAD NO ISSUE WITH THE STAFF THERE.. SHE PROVIDED PICTURES AND EVEN CHECKED THAT THE PART WAS PROPERLY MOBILE. I TRIED ALL THE PLACES IN JERSEY FOR THE PARTICULAR PART THAT NOT EVEN THE DEALER HAD IN STOCK (DISCONTINUED). AN EXTRA THANK YOU TO THE ENTIRE STAFF THERE FOR THERE PROFESSIONALISM. M-

Milton ACN

Rude because he tried selling me the wrong part and was frustrated I didn't buy. Unprofessional and terrible manners. Steer clear!

Dan Dyer

Local junkyard, good selection an can search for the parts you need

Andrew Wallace

Needed a part for my sisters 2013 Honda Accord but was having trouble finding the right air condenser. Thankfully Rich found exactly what I needed in a timely manner and with a fair price. Would recommend to anyone looking to helpful and reliable service.

david bailey

Good for parts

michael audet

Excellent service and prices. Thank you guys for helping me out! I will be back.

Gregory Lakeway

Rich was easy to work with when I needed a part last week for my car. Pricing was fair and timing was quick. He even accommodated my work schedule by staying open out of his normal business hours.

Mathew Bates

Thank you so much for all your help! I was in such a tight bind and you guys came to the rescue! I appreciate it so much and next time I have an auto issue, I will 100% be calling you!

john salvatore

Horrible Customer Service! !!! I look up the part on their website. They have it. Awesome or so you would think. I drive 45 minutes to come pick it up after calling to confirm they have it. Then he looks up the part while I'm there. It's 54.09 more than what it was listed for. Also he tells me the part number that the website gives is not in the correct format they use to look it up. I already knew this because two other auto salvage yards I use had the same issue. Here's why I have used them in the past and will never go here again. The two other auto salvages offered to give me the part at the online listed price. Ruggieris owner would not honor the price online, and wouldn't even knock $10 dollars off. I tell him I can get the part new for less than $150 but I would have to order and wait for it which I did not want to wait. The owner said other auto salvage yards will charge 150 to 200 for it. Which is a blatant lie because I spoke to three other auto salvage yards and they all were around 100 dollars a little more little less. So after all that I say ok I'll take it. He says well you have to pay for it now and it won't be ready until tomorrow. I said the whole reason I'm agreeing to pay the $150 is so I don't have to drive 45 minutes back today then tomorrow then back again. Just as that's happening the owners son comes in. The owner asks me to explain and show him the problem with the part number and the price discrepancy. Which was pointless because I just waisted my breath. I tell the son it's a distributor, it's 3 bolts and a single 9 pin pop off plug. It will take less than a minute and I even offered to pay full price and do it my self. I've done so much business with the other salvage yards they allow me to do this on occasion and even knock money off for me doing so. The son explains it's his father's shop and his rules so no I cant. I said you can even come with and watch me if you would like. He was to busy stuffing his face with Chinese lo main. This wasn't possible either. He said he could do it but wouldnt. That there was only one mechanic on and he was busy. Even though as I pulled in and walked in the owner was on the phone and said one of his two mechanics just went to lunch. Lunch at 330 when you close at 430. The worst part was as I was leaving I saw the same mechanic who was leaving working on his own suv, as I was pulling out. Like I said worst customer service ever if you want to waist you valuable time and money go to this business and you'll do just that. Trust what the others wrote before me and I should have read their reviews before going and saved an hour and a half of my life I will never get back!!!!!!

Paul Santa

Ruggieri's Auto parts Keeps me on the road and selling! Picture this.. Your on the road the road 35,000 miles a year in the field of hard core sales. Guess what, you better be a mechanic too, I am.. Because of Rich, and "Ruggieri's Auto Parts" I'm able to order parts fast, and on time. Rich keeps me on the road.. He understands my needs and is always there when I call upon him to enquire about parts for my car. Rich holds the value of outstanding customer service to its very core. Thanks a ton Rich! See you soon! Ciao!!

phillip rogers

I needed an new AC condenser for my car, the dealership was going to backorder it and charge me an arm and a leg for service. A friend mentioned Ruggieri auto parts so I went to check it out. When I got there I was set up with Anthony, where they not only had the part but were able to provide the service I needed. Not only did they get my AC pumping for the summer, but it was the best pricing around! I'll be going back here from now on.

Krista Ferrante Curran

Was in a bit of a bind needing my car fixed quickly. Anthony was great, helped get the part in right away and up and running for a reasonable price.

K Cromosini

I needed a part for my car and Anthony was very knowledgable with what I needed. Excellent service and will definitely be going back if I ever need anything for my car!

Brian Johnson

I needed a car part for a repair and Ruggieri’s had the part. When I arrived, Anthony was able to get the part removed from the vehicle and I was on my way in no time. I will definitely recommend Ruggieri’s to anyone looking for a car part!

Curran Keough

Couldn’t have received better service from Rich and Anthony... highly recommend this place when searching for new or used auto parts

Justin O

Nobody was there and the gate was locked when they knew I was on the way and even confirmed. Jerks who, based on other reviews, don't care about wasting your time.