Reviews of Jack's Salvage & Auto Parts (Scrap Yards)

Anna Skelly

The female costumer service lady was very rude when she called to inform me that I forgot a document. She had not said anything to me for 15 after the transaction happened while I waited for my ride. The management was very helpful and nice when I returned with the document.

Michael Arruda

Properly run joint. Not trying to sell salvage for new prices like some yards do

Jenalynne Silveira

The person that answers the phone is very rude and needs to know how to talk to the public. She needs some education on how to answer the phone the right away and not be rude. I will never do service with them again unless the person who answers the phone learns how to talk to customers.

Joe Oyer

Employees are nice, and they let you pick and pull your own parts.

Louis Lozowski

I like poking around there..always find something

Don Jermaine

Brian at Jack's is fair and honest. He took the time to listen to me because I'm not a mechanic and he went above and beyond to try to help me with a transmission issue. Got transmission from Jack's and it functions perfectly . Everyone was professional and nice at Jack's. I'll definitely do business with them again in the future.

Debbie Ennis

Helpful and friendly

Jason Turner

Worst customer service i have ever experienced!! I was told my alternator would be pulled YESTERDAY and id pick it up today ... Just called before making the trip down there to make sure it had been pulled .....it wasn't pulled .... WHY PAY FOR A PART OVER THE PHONE THAT WONT GET PULLED FOR HALF A WEEK and I told them I would be there by close on Saturday to get it . best part ... I now need to make the 40 mile trip to get a refund because they only give cash in refunds . yes I raised my voice a but cause I'm pissed but the woman on the phone had a horrible attitude and if they could have pulled it before I got there than 100% I would have not wanted a refund . her bad attitude is what caused this refund . DONT TELL A CUSTOMER YOULL HAVE THEIR PART WAITING FOR THEM ON FRIDAY WHEN YOU ARENT GONNA PULL IT TILL TUESDAY!!!!!!!! Update: So they just called and wow they got it off a day early (its Monday). They said because I didn't come down Saturday and get the refund (they can't give a credit over the phone back to my card ...but yet can charge my card over the phone ... I know right) that they pulled it ... So basically jacks tried strong arming me into an 85 mile round trip to get my $37 refund because THEY didn't pull the part in the time it was originally promised. The bank even says its BS and that they are trying to strong arm me dispute filed with the bank about the charge . This is not how to run a business. I'm gonna report this to the BBB

Isabell Lepage

Our office took a field trip here. Our guide was the grandson to the original owner. End of life cars are completely dismantled. Items that can be recycled are. Parts that are still useable are sold online, although you can browse the yard yourself. The left over metal gets squashed and shipped out. Please visit their website for more complete information.

Christine gabbert

Great place to get your car in shape

Ali Costa

very affordable. with patience they find what you need . family business not yet consumed by monopolizing insurance industry posung as old timey mom & pop for patronage. i worked for 26 years in industry and on daily basis found sucess with the Jack's family-

Richard Bates

Pick and pull Friendly and helpful.

Kate Costello

Very helpful.

Joe Doss

I haven't actually done business with this place but they seem to be professional and courteous. I have not entered their lot, but I did call them to request a junk of my car that I needed done today. The operator I spoke with made it seem like I would be receiving the service today. She said, "Okay, we'll give you (amount) for the car. I'll have the driver call you before they arrive." -- I waited 2 hours and when I called back, another receptionist / operator told me they were fully booked today and they weren't able to do it. The earlier conversation had implied they'd be able to do it today. It simply wasted my time and didn't get business done, and I wish they had told me that to begin with. They weren't unprofessional, just unreliable and wires got crossed when I needed an ASAP service which they seemed to neglected to tell me was not possible, but told me I'd "expect a call from the driver." I ended up calling another junk removal service and they'd said they'll be able to do it today. I have nothing against Jack's Salvage but my review on this company needs to be reflected for others trying to get a job done ASAP and need forewarning on the type of unclear and unorganized communication they have with potential clients. I'm sure I would have been 100% happy with their service if they had actually provided it.

Peter Schiedler

It seems a little unorganized. The people at the front counter not exactly sure what they have in the yard. I don't think that things are inventory there

Ronald Zeigler

Used auto parts for most vehicles. Call in for a part, if they have it, they remove it. No customers in parts lot.

Roberto Castellanos

Worst junkyard I’ve been too .. Super unorganized .. When I called to see if they had any Audi wagons they told me to come check the yard I thought your job was to know what you have I found audis in 3 different places in the yard I had to make sure I check ever car before I left for my 30min ride home .. Will never go there again !!!

frank butler

Had to go in standard and look for a hubcap found one after 30 mom and charger 10.00 . highway rober.

Dana Lovell

Counter staff were great. Mechanics didn't know how to take a car apart with out breaking the part needed.

Jamie Davidson

Great place for car parts

Andrew R.I.

Not as good of a selection as bigger yards in MA but for a short drive, if they have the parts the women at the desk are nice and prices are cheap!

Yonnie Ripa

Sucks huge balls

Alex Montanez

Worst place on earth and the lady at the counter..... One word B%@$h

Alexander Cabral

Horrible customer service

Tanios BouRamia

Good service, friendly staff, large lot of cars and parts

melissa jones

Good staff

Kenneth Benevides

Fair price and they usually have what I need.

fierygizmo 16

Rude. Extremely rude

David Morrissey

Great service and great prices. Got a windshield and it was perfect and was $40 lower than the other yards.

Tom Wong

Great place to look for used parts

Steven Ricci

Very reasonable price on auto parts half the cost of other salvage yards thanks

tiffany raistrick

Ever sense they got new employees this place has gone down hill. I won't buy my parts from here anymore due to the poor timing and the ignorance of the employees. They give bad parts now and the people who work here seem extremely clueless. The owner of this junk yard made a terrible mistake getting rid of his long term employee he had. His new employees are rude and inconsistent and when told the part is ready and you get their and your still waiting it's bullshit and unprofessional. I ordered a part a day ago and it takes them yet another day to take an alternator out that's what you call morons. Didn't even take me a day to take out and replace my old alternator and I'm a female. Go to Tiverton auto parts their friendlier and more professional and their parts have a much better warranty and they shelve their parts.

anthony gaming 22355521159192

Cool

Brian Plante

Waited 2 days for a simple part not happy would have taken me 15 min to pull myself

JP Santos

The staff were very helpful and friendly

Paul Samson

Very friendly and always has great prices

Craig Dion

Always have or find what you need been a customer of over 30 years give them a try

Frank Speed

great deals on all the things. pull yourself for best rate.

Andrew Subaru

Great place

Wi Ba

Bad service, very rude

ROBERT SPIGEL

Good people

hollie mello

Always great prices and have what u need.. one stop shop

Chris Ro

Very good customer service. Friendly and helpful. Went out of their way on more than one occasion to help me get what I was looking for. This most recent visit made it even more clear to me that they are not like the rest.. another yard had gave me the run around so I went to Jacks and they were willing to help me out, WITH A SMILE.. not like most (not all) of the other rude and useless yards around. 5 star for sure.

Aaron Sanft

Extremely rude woman at front desk. Even the worker on the side of her looked dumbfounded by her. Charges $2 to look in the yard and cant even tell you what inventory is out there. She must have realized she was being rude because when I was leaving she changed her attitude.

Melonie Blanton

Jack has everything you can't go wrong if you need a part for your car a tire for spare they got it all very good price

tracy roberts

They were very helpful with any questions I had. Very nice people there.

Tracey Miguel

Friendly helpful staff and owner with a wide range of vehicles.

Matthews Morales

Good place

barbara august

Very nice !

Jason Gaskell

Great place for used cars parts