place is no good. People who answer the phones are rude, everyone that was running a scale could hardly speak English. Had to wait in line to get to the main scale, wait in line to unload my truck, wait in line to weigh out, wait in line again to get to another line to sell my copper and aluminum. Oh and then wait in line again to get my money from a grumpy cashier. Almost got hit by a forklift that was carrying a bale of wire while waiting to get out of the scrap yard. Almost got ran over by another fork lift while unloading my aluminum. And almost got crushed due to the fact the forklift operator was trying to put a 3000 pound steel bin with 100 pounds of sheet aluminum on a 5x5 scale. Did not know what I was getting paid for anything until 6 lines later then find out, the prices I had been quoted on the phone were different then the prices I had gotten paid for. It doesn't matter to try and explain that to anyone running a scale because they don't speak English and you can't explain it to the cashier who you just spoke to a hour ago on the phone because they are to grumpy and busy trying to get everyone paid standing in line. Its not one-on-one, the place is a out of control mad house, its like walking into a wasp nest. You can't ever speak to a owner or a manager, good luck speaking to anyone at all. they are to busy or high an mighty. Place is crumby and a little to shady for me. I wouldn't recommend to anyone and frown upon the person who suggested I go here. If you have a good scrap yard that you are used to going to, stay there. I see this place and run as fast as I can without looking back. Good for big companies only, not for individuals.