Reviews of Matlock's Used Car & Parts (Scrap Yards)

2681 Heart Dr, Claremont, NC 28610, United States

Average Rating:

DESCRIPTION

Here we offer you the reviews of real people like you who consumed the products of Matlock\'s Used Car & Parts (Scrap Yards) near to the state of North Carolina.

At the moment this firm gets a score of 4.0 out of 5 and this score was based on 51 reviews.

As you can see it has an average rating is very good, and it's based on a very high number of feddbacks, so we can conclude that the score is quite reliable. If people have bothered to value when they are pleased with the business, it works.

You know that we don't usually stop to write feddbacks when they are positive and we usually do it only if we have had a problem or issue...

This Scrap Yards belongs to the category of Used auto parts store.

Where is Matlock's Used Car & Parts?

REVIEWS OF Matlock's Used Car & Parts IN North Carolina

Bryan Beers

Great place to get quality used parts! Great selection ask for Kenneth

Pete Gresock

Great service parts were just as described.

Rob Zele

This place truely goes out of there way to help you find the parts you need. A great place to do bussisness with. One of the best places around period!!

John Haskins

Delt with Kenneth very nice guy good at what he does. If I need them again I will be going back

Tony Herrera

Mikel Nelson

Great service each time I have been there. The employees that I have dealt with were pleasant and very helpful in making sure the parts were exactly what I needed.

Matthew Sexton

Have called repeatedly. Only get a recording to leave a message.

Johnny Brown

Local Runner

I arrived and had to search for someone to even help me. Stood in front of one gentleman for a good 3-4 minutes to be totally ignored. Walked all around all over the place and could not even get anyone to speak let alone help me. Was ready to walk out when a gentleman finally walked in from the back area and sit down behind the counter. Still no “can I help you” or anything else. I had to ask if he could help me. After being told on the phone there would be a 15-20 minute wait time for the part to be removed, I was told when I arrived that there was only one person doing removals and it would be several hours wait. There’s was honestly 20 people (employees) sitting around in the back offices because you couldn’t help but to hear them laughing, joking and mostly cussing but not working. My son and I sit down in the waiting area and if I had not needed this part in a bad way, I would gotten up and left because the language coming from that office area was unreal. F bombs, GD’s, MF’s on and on and on. I pray my employees never talk like this but especially with customers hearing it.

patrick longano

Very High integrity employees. From Walter the driver to Tom in Parts to Britney in the office. You can tell this family owned Business is run well. Thanks Amanda for having such a great crew. Carguys

Dale Matlock

S/V Phoenix and Me

Helpful folks. Good service.

Mike Pegg

Spoke with Phil about a transmission, low miles, got it and it worked pefectly. Great business A+++

Carrillo Collision Repair

These guys are awesome. Our shop is long time customers, and they just about always have what we need. Excellent service, fast, reliable, and have very high quality recycled parts.

Logan Teague

They’re kinda rude and don’t like to answer questions. I provided information but they refused to listen. Every time I called back they purposely ignored my calls or hung up on me.

Fizzzace Rotten

Easy to get to in either location and very good prices.

Star Combs

I have never had anything but GREAT service and prices - Been dealing with them for many years..Jeff and JR always had the answers I needed, If they didnt have the part- they gladly run it and called me when results

RANDY PARKER

The guy behind the Counter Was very helpful to me thank you very much we'll come back

Carlos Rodrigues

A C

Pete Robinson

Good experience here. After purchasing a faulty used part, Matlock's made it right with no questions asked. I'd definitely do business with them again.

Derek Campbell

Miguel Vega

I had called them for a part for my Fx35 which they had for a great price. And looked up other parts which they also had. Since I stay 3 hours away they also do shipping which only took a day. Overall my experience was great and will do business with them again

Ashley Torres

Called them when they opened they hung up called again no one answered so I went up there just for them to tell they don’t sell rims(wheels) anymore yet it’s on their inventory list and says it’s there

Jerry Miller

Jayla Ferguson

Brittney Auton

They have always helped me with finding the parts I have needed for my vehicles.

Anthony Fincher

Always Welling to help

Dwight Byrd

Worst service I have EVER experienced. I called ahead and inquired about a part that I needed. The person on the phone apparently didn't listen and told me that I could find it at any aftermarket parts store. I told him I had already been to 3 such places. Upon arrival I presented what I needed. He, smiling the whole time, said it would cost $75 for the yard person to retrieve the part. Mind you, all I needed was a bolt to hold on the caliper of my car. Sorry if my sense of humor is lacking when I am trying to fix my car. The only reason this establishment is getting a 1 star rating is because I have to leave something to even rate them. NEVER AGAIN.

colby johnson

Always eager to help! Quality parts!

Spookals The Cat

These guys were the only used parts store that had my radiator and it was at a really decent price! Plus Phil was very pleasant to deal with!

Angela Kennedy

Horrible service! I would give them Zero stars if I could!! Do NOT reccomend. We waited for over an hour for the part we called ahead for, and were told it would be available for us when we arrived. It was not available. And AFTER waiting for an hour we were told we wouldn't be getting the part today because they are too busy to get it for us. Ridiculous. Go somewhere else.

Irene M

Great place to get parts from. Good prices and reliable service. They will definitely help you find the right parts that you need.

James Clark

We buy a lot of parts from okm mat locks or should I say did called bout a transmission or motor the guy give me a price of 800.00 then they call big m n told him he had to charge 1000 so I called tryed to talk to lady down there left message n no response so I want let no employee order parts from them rights right n wrong is wrong but that $200.00 cost them a good customer and we will take our business elsewhere had done over 2000.00 the week before

Gloria South

Great people to work with!

Shawn Haynes

Jennifer Peeler

I called Matlock‘s after locating my part at a salvage yard who couldn’t get me my part until the next day, Matlock’s did have my part and they were able to promise me that I could pick the part up that same day so I decided to pay the $25 more at this “yard” to get it the same day rather than waiting until the next day for $25 less at Max’s Used Car Parts in Longview... well that was a mistake because I didn’t get my part that day and I still had to pay more. I had to pay for the part over the phone when I called, so I was pretty much stuck with waiting the extra day and paying $15 more because they did agree to a 10$ refund.

Randall Murphy

Seth Murray

Horrible place to deal with. Lost our transmission & sent an engine. Then sent a transmission with broken bell housing. Waste of time & money.

douglas hedrick

Theresa Richetts

Excellent service reasonable prices Mr tom was one of the best

Brian Saxton

Decent place. Best price I found. They had a makeshift trunk lid that worked. Just make sure you specify what part you're coming to get even if the guy looks at the ticket.

Zach Gardner

Daniel Mcguire

My first experience ordering parts from here turned in to the biggest ordeal, I just opened the doors of my shop and needed parts found them at matlocks no problem over a week later I call where are my parts, and the guy says that they don't have the tools to get my parts from there salvage one story after another with this guy. So my free delivery from my new parts source has turned in to me driving to Claremont Monday to get what I hope is the right parts. that were paid for from the start.

Mo mo

Bought a door for my 97 Toyota Camry. I didn't have a truck at time and was worry that I couldnt get into my car. They give me some assistance with the door helping me load it up and I was on my way!

Tony Simmons

Dalton Ward

Great reliable part

jesse m

Always have what you need

Greg B

Jennifer Alonso Escamilla

I ordered a 2006 Nissan Titan rear end on Monday. I asked about warranty they told me warranty was for 6 months. They were not clear about what was covered only that it had warranty. We bought entire axleassembly so we thought that it was hub to hub warranty. I asked that they be honest and let me know if it needed any parts replaced because we come from SC. No calls! I take it as it's all good. I asked for them to be careful not to damage any brackets on this rear end. (My husband is very particular when he is doing mechanic work). They agreed. No problem. My son and husband go pick it up today and they painted it black. So he come home put it up. When I got home he asked me to call and ask why they paint a rear end. Their response it a courtesy for you our customers we pressure washer it and paint all rear end...Fine. but sounds like someone it trying to hide something. They broke brackets off the rear end that holds the brake hoses. I called and asked if seals or anything was warranties they said no. 6 month warranty is only for the rear end itself. Just tell the truth people stop going around and around.......I could have went to the next parts place before I accepted yours!!!! Now we wait to see....they have a 8×11 sheet of paper that is your receipt that covers their butt 100% So they don't pay anything! BEWARE of any parts you buy!

Alan LC

Called the place, guy on the phone just said don’t have it ,

Business Hours of Matlock's Used Car & Parts in North Carolina

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Matlock's Used Car & Parts en North Carolina
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