You will be able to see all the information of real people who buy the products of Junk King Raleigh (Scrap Yards) near North Carolina.
Nowadays the business has a rating of 4.6 stars out of 5 and the rating is based on 121 reviews.
You must have seen that the average score it has is nearly the top, and it's founded on a high number of feddbacks, so we can conclude that the evaluation is quite credible. If many people have bothered to value when they've done well, is that it works.
As you know, we don't usually stop to set tatings when these are positive and we usually do it only if we've had a problem or issue...
This Scrap Yards belongs to the category of Garbage collection service.
The two men were here on time and made short work to get rid of all my junk. The 200 lb. TV was no problem for them. It's a little expensive, but worth it for the convenience.
Easy online scheduling and prompt service. Courteous and friendly employees that get the job done quickly.
Other being a little late, these guys were great. Fast and efficient. The prices are very reasonable. I will definitely use them again.
The team at Junk King were exceptional at removing unwanted debris from our home in July. We had a major kitchen leak that required drywall and tile/sub flooring to be removed due to mold and contamination. Needless to say this debris was wet with nails, screws, and staples yet was cleared out in a timely manner. Junk King's was the most reasonable price submitted and the crew arrived loading up their truck very professionally. We would highly recommend Junk King for for clearing out the messy stuff in your household that won't fit in normal trash services.
Excellent experience. The Junk King crew arrived right on time and got my junk cleared out in no time. All while being very attentive and very careful of the non-junk property.Top notch service and top notch professionals.
These guys are really great! Very down-home kinda folks, and affordable. Had a tin-roof shed that was filled with junk, has a hole in the roof, so a lot of water got in. Rotted half the floor, turned whatever was in there to garbage, and way too much for me to move to the dump. Not my stuff, but needed the space. Junk King guys (the 2 Chris's) came, looked, worked, and BAM!....all gone! And took out a small desk in the house as well. And way faster than I could've done.
2 gentlemen. Called 1/2 hour before they were due to inform me that they were held up at the previous job and would be late. They promised they would be here though and commited to calling me as soon as they were heading my way. They called as promised and gave me a near exact time. They got here and were very professional and friendly and quickly took care of the job. Will definitely use the company again and request these gentlemen if possible. THANK YOU! SCOTT WAGNER.
The men were very professional
Thanks a lot for efficiently remove our big sofa and our recliner. We will call you again when we need your help. Have a nice day. :)
The Team was great! Showed up on time and worked quickly and efficiently to get all of our junk on the truck. They manhandled the dead hot tub like it was nothing and got in the truck . I will definitely call Junk Kings in the future when I need to get a lot of junk out of the house.
I am so pleased with the service of Junk King! First if all I didn't need to worry about the process of removing my items while I just sat back and relaxed. Second, the guys were so friendly and accommodating. They were in and out with all my junk in no time at all. They respected my home and was careful about hauling heavy junk through the house. I didn't have to wait around all day with their 2 hour window of arrival and they even came early!! I definitely will be calling them again for round two of my junk removal!!
Very nice crew! Quickly removed the items I needed taken out and the price was fair as well.
I was very impressed with their service. Two of the nicest gentlemen arrived on time and completed the job without any difficulties. They efficiently removed a treadmill from my basement as well as items from my garage. Real positive experience!
These folks were fast (came the next day), courteous, nice, professional, and efficient. Also less expensive than others quotes I received. Highly recommend them!
Very professional. All though they were late, they wrapped up the job quickly.
Removed all of the junk I needed at a reasonable rate, staff were excellent, friendly and went above and beyond.
Five star! The whole pick up process took less than 5 min since they arrived. Lowest price for good service!
Service was timely, professional and clean. Exactly what I expected!
Very professional and friendly-kept me posted on their arrival time.
The guys from Junk King called ahead when they said they would, showed up on time, and quickly cleared away a big pile of branches, old firewood, and stumps from my back yard on one of the hottest days of the year. I appreciate how careful they were to avoid any damage to the house or yard, and how courteous they were. It took really exceptional service to prompt me to post my first review ever (here and on Yelp), but that's what I received from Junk King.
The company was on time and professional. I would not hesitate to use them again.
The guys were great and extremely friendly. They called me three times to update me on the status of there arrival. Very quick, thoughtful of surroundings, and great experience. Would recommend to anyone!
The guys from Junk King came to my home and picked up whatever we were getting rid off. We just had to show them where the items were and they went and got it and put on truck. Took alot of pressure off of us.
Customer service was great in dealing with my changing schedule and the gentlemen who came to take my "junk" away were very courteous and helpful. Their pricing was very competitive. I would use them again in a heartbeat.
I want to begin that I have worked in customer Servixe for a long time, and I am definitely not one to make a habit of leaving negative reviews, but my experience with junk king in Raleigh has been entirely unprofessional. Do not recommend.
We had quite a few items picked up from our house yesterday and your representatives were friendly, professional and went above and beyond to make sure we were satisfied customers. Many thumbs up and appreciation. We will definitely refer your services and call Junk King in the future. Kristie Nystedt
Had two extremely large and heavy box tv's to move. They were complete pro's. In and out within minutes. Very polite as well. Would definitely use again in a heartbeat!
I DO NOT RECCOMEND THIS COMPANY!! If I could give this company a ZERO, I would. This is the 2nd time I have used this company. The first time they were great. The 2nd time was AWFUL!!! I called on 7/3 at 11:11am to schedule a pick up of items. The gentleman I spoke to was great, very customer friendly he scheduled pick up for 7/5 between 8am and 10am. I called at 10:02 am to make sure they were still coming and she told me i was on the schedule. I called back at 12:21pm to find out what was going on and spoke to Mark. Mark basically said they tried to call me all week and left voicemail messages. At this point I am EXTREMELY frustrated because the person did not call all week AND did not leave a message to reschedule for Saturday. It had only been 7/3 that I scheduled and was home the entire time. NO ONE CALLED. I told Mark because of their miscommunication now I have children with no where to sleep due to painting being done and beds not arriving until Saturday night. I was told there is nothing they can do because they called to cancel in which they did not!!! I was offered $50 off of ~250-300 job to wait for them to potentially not show up again tomorrow. The discount is a huge insult for the inconvenience and non existent professionalism they caused today. It is going to cost me more to get a hotel room so my kids can sleep. I WILL NEVER USE THIS COMPANY AGAIN AND WILL MAKE SURE TO GET THE WORD OUT to my coworkers, friends, family and my customers on how unprofessional this company is. If you are looking for professional dependable service, go to Junk doctors!!! Very prompt, efficient and fast. In addition if you are a Yelp user they are offering a deal pay $99 for $200 worth of service can't beat that!!! In response to Junk King's response...you most certainly did not AND I have also given your company the benefit of the doubt and checked with my phone company and your company most certainly did not make multiple attempts NOR did you leave a message on my number. The only option provided was the following day or nothing.
Fasr, friend, amazing service
This is the 2nd time I have used Junk King and they are AWESOME! Always polite, on time and professional. I would and have recommend them.
The folks a Junk King were great to work with...very quick and professional!
The two gentlemen who came to remove the furniture from my home were very professional. They moved quickly and carefully to remove all the pieces throughout the process.
Prompt and very professional sevice.
The technicians called to confirm and were on time. They were very pleasant and professional. I was extremely pleased with their service, and would highly recommend them.
Great personnel, easy to work with and arrived on time.
We had a rather large job today (almost 2 truckloads). We needed to get rid of many household items in preparation to put our house on the market. Josh and Chris promptly arrived to give us an estimate. Not only were they courteous, expedient, and professional, they also finished the job well under the estimate! Very very satisfied with Junk King and will continue to use them in the future.
Friendly, efficient and fairly priced. Absolutely wonderful.
They were very professional and courteous, they let me know when they were going to arrive, how much it was going to cost, and got rid of everything that I wanted at a fair price.
Had an appt. for Thursday am btwn 9-11... no show. No phone call. I rescheduled for Saturday btwn 9-11. I get a call at 1055 saying they where running late and will be here by 11:30. I get a call at 11:40 asking if I can reschedule for next week. Will never attempt to use these people again.
Very easy to schedule pickup. Great communication and polite effecient workers. I will definitely use them again when I have the need to let go of more junk!
Could not have been more polite, friendly or helpful. Reasonably priced and I love that anything that is "salvageable" is donated to people in need. Great company with great service.
Awesome experience with junk king. Very courteous n professional. Came when they said picked up and thank me for my service Would recommend them to anyone
I value Junk King’s mission and moreover I appreciate the customer service and care that I have experienced both times I have worked with Junk King! Cliff is a joy to work with and I will be sure to contact Junk King if I find I have furniture removal needs in the future.
Great Service, on time and professional .
It was a great experience! I booked my appointment on line, they sent a confirmation email, I talked to the Team that was coming and when they arrived we confirmed the price. They needed extra equipment to move our Hot Tub so they came back the next day and took it away. They were prompt, fun to work with and did exactly what they said they would do. Couldn't ask for anything better. Now my screened in porch is very spacious without that useless Hot Tub.Thanks Junk Kings!
Fast and affordable. Will use again in the future
Easy and efficient. Thank you for great customer service.
Very quick and courteous service ! They also provided prompt communication before pickup.
Fast service, came and picked up a dvd holder and 2 dressers and were in and out in less than 15 mins. On time, would use them again.
The pick up guys from Junk King were quick and efficient. They came in collected their fee, Picked up the furniture and was out in less than 15 minutes. Way to go fellas.
Horrible customer service. I wish I had read these last reviews before booking them. First appointment they were late due to a broken down truck, understandable! Show up not prepared for what I booked the appointment for. Called and reschedule for Friday morning between 8-10. Get a call at 8ish saying the truck broke down again and would be there some time today. Get another call at 5pm wanting to reschedule for next Wednesday. After wasting 2 of my days this week, that isn’t happening. I suggest they get more staff and a new truck!
So glad to have found Junk King - they called before their arrival so I knew exactly when to expect them. Once they arrived they were courteous and professional - would definitely recommend them!
Had an appointment schedule for today from 11-1. I made sure I was available during that time frame and no one showed up. This is a very poor customer experience. If the actual service reflects the experience it is likely best that I choose someone else!
Men arrived on time, worked carefully and quickly and were on their way. Will not hesitate to call on Junk King again.when the need arises.
Worst customer service ever. Called and scheduled an appointment with the 2 hour window and ended up with a no call, no show. Rescheduled for another day with no call 15-20 minutes before they were scheduled to come. Had to call again to see if they were coming and was told once again that they would have someone to call to let me know what time they were coming. Very inconsiderate of people’s time. I will never recommend this company to anybody. They only got a star because I wouldn’t be able to rate them without one.
The guys came to pick up an old wood desk that weighed a ton. Same day service!! They were fast and efficient. Both men were friendly and professional. Would definitely recommend this company!
Easy and quick!
I love Junk King! They always come on time and take away all of my gross stuff with no complaints. Great rates and really nice people:)
Quick to respond to online scheduling, prompt, professional, friendly, and efficient. Will definitely use again.
Friendly, professional guys that work really fast! Came at the beginning of the window of time and kept in phone contact, to let me know they were on their way and again when the truck was full and they went to the landfill and called when they were on their way back. Very fairly priced and I would definitely use again if needed. Clifton Lee and Christopher Thomas were awesome, good folks.
Great job! We were so grateful for Cliff and Perry's help and hard work!
The guys were absolutely the best people to work with! They called before arriving and arrived on time. And they were great guys to work with. I had a LOT of junk (and some not really junk things...) for them to remove. So much that they filled their truck and had to make time in their schedule later in the day to return for everything that was left. I REALLY appreciate how hard they worked and that they found a way to complete everything in the same day. I will definitely call for the Junk King guys the next time I need anything removed. Thanks again Guys!!
Quick and easy.
Very quick response, efficient and personable staff showed up to take my stuff away. Thanks!
great price - fast service!
Timely and courteous! Up front pricing and excellent service.
The team responded promptly to a request for a visit on the following day. Professional, attentive, and really focused on building a relationship, not just picking up stuff. What I really valued was their commitment to recycling and, as well, donating functional items to a charity that can use them. Look forward to working with them again.
The pick up was easy to schedule and the service was prompt. Very pleased!
Made an appointment with them no problem. The day and first hour of the window they gave me, I received a phone call wanting me to reschedule for the next week! Their truck was out of service. I can understand a vehicle needing to be fixed, but they shouldn't have scheduled something with me if that was the case. Things happen sure, but I should have been called as soon as they knew. The driver that called said they knew about the issue the day before my pickup.
Customer service was great, friendly and gave a good estimate and above all, someone answered the phone. Called 6 other places, most did not call back or would not give an estimate.
They picked up two appliances and were gone in minutes. Very professional.
Quick, reliable, excellent service. I would definitely hire them again.
Great service! The movers were quick, courteous, and professional. I would highly recommend them.
Called and setup an appointment thru their call center. It was setup with no issues. Then the day of the appointment came and i received a call they had been overbooked and wouldn't make it. Fine, this was for a business and i scheduled someone to stay to be there for them but stuff happens. The person told me to call and reschedule. I did NOT do that. Despite me not rescheduling i receive a call the next week saying they are "unloading a truck and will be right to us to give us a quote." Ok, well i'll let them redeem themselves. They never showed. I paid an employee to stay onsite until 1:30 and they never showed. They only got the second star because booking on the phone seemed easy enough. In the end i realized something. Why pay someone to be a pain in my back when i can just haul this junk myself and take tylenol afterwards. No thanks Junk King! PS DO YOU SEE THE LAST FEW REVIEWS?????!!! YOU CLEARLY HAVE A STAFFING ISSUE WITH WHOEVER IS DOING SCHEDULING AT YOUR LOCATION.
The two guys that picked-up the stuff were great. The whole process from arranging pick-up on the phone, to the removal itself, went smoothly and efficiently. I am planning to use them again, it's very convenient.
The team that came to my house knew exactly what they were doing.
Very friendly and helpful even when we could tell they had had a rough day. Nice guys who did a very thorough job.
The people were fantastic to work with. Two men came out, and both were great. They were also very timely with the job. I like that the truck is larger than competition and the price was reasonable.
Excellent service! Very easy to schedule, good communication informing any delay or arrival time, friendly, curteous, reasonable and job quickly done.
The guys were friendly, professional, and thorough! I would definitely love to have them come again, and I recommend this company highly!
The people who came were very friendly and were very fast. We has an old treadmill, exercise bike, couch, basketball hoop, and other miscellaneous things and they took them with no problems. Would definitely use Junk King Raleigh again!
Crew showed up on time, courteous and quickly went about the task. Required taking furniture apart which was also done quickly. Will definitely use them again.
prompt and friendly staff
They were prompt and courteous. I only gave 4 stars because of the price.
The two men who came and did the work were efficient, friendly, fast and I was extremely pleased with the service.
Had an appointment set up for yesterday, waited up until the last minute and got a call from a girl stating that they had a "big job" going on and wouldn't make it today. I was totally fine with it because unexpected things can happen. So we rescheduled it for today -- well, it turns out they didn't show up for today's appointment either, and this time they didn't even call! Love when that happens. I wouldn't do business with these guys, y'all. I will consider buying them a planner to write down their appointments but that is it.
Responsive to customer service, quick and efficient.
Professional speedy ressonably priced experience what more can i say
Easy to setup, quick responses when e-mailed questions, the onsite person called me on their way and completed the job incredibly fast, was given a fair price.
The team that came to my house was nice and timely but I’m taking off stars because of an incorrect billing mistake. Efforts to contact the company have (thus far) not been successful and I’ve yet to receive any response from them. If I get a response, I’ll revisit this posting. Update from 7/19: Multiple attempts have been made to contact Junk King. I never received any followup from them. While the service I received from the gentlemen that came to my house was great, their professionalism in following up with customers is lackluster and leaves a lot to be desired. Due to that, I cannot recommend Junk King.
I was very happy with my experience with Junk King. I was in NC for only a week to clean out my house and get it ready for sale. I loved that I could schedule online and get a reasonable time frame in which the truck would show up. The guys were friendly and efficient and even did a few extra clean ups and repairs for me which I genuinely appreciated. That was way beyond the call of duty! I called another place for an estimate and the guy never even called me back so Junk King saved the day! The price was great too. Highly recommended!
Your team came out this morning led by Josh. The three gentlemen did a tremendous job in getting rid of my junk. They removed a hot tub and large basketball goal with remarkable patience and execution. I am glad to highly recommend your company and hope you pass on my pleasant experience with Josh and his team.
Very professional, quick, and to the point! Will use Junk King again!
They literally cancelled my appointment LESS THAN 15 MINUTES before they were scheduled to come get my stuff. WORST COMPANY EVER!!! If I could give 0 stars, I would have. Do yourself a favor-- call 1-800-GOT-JUNK. I called them and they were able to come get my stuff SAME DAY, and in my SAME TIME WINDOW, even though I called 10 minutes before that time!! Do it.