Here we offer you the reviews of people who buy the products of Liberty Auto Parts (Scrap Yards) in the area close to New York.
At present this firm has a score of 4.1 stars out of 5 and the score has been calculated on 134 reviews.
You may have noticed that it has an average rating is really positive, and it is founded on a large number of reviews, so we can think that the evaluation is very faithful. If there are many people who bothered to rate when they've done well, is that it works.
You know that we don't usually bother to set reviews when these are correct and we usually do it only if we have had a problem or issue...
This Scrap Yards corresponds to the category of Used auto parts store.
My experience at liberty was incredible. The help was great and the counter man was extremely helpful. Best place to get auto parts hands down !
It was great i got what i needed
Customer service is good and so are the prices.
STAY FAR FROM THIS ESTABLISHMENT, they asked me to leave a deposit on a part they had to bring from another location. I was informed he would have the part the same day or the next morning the latest, it is now 5 days later and still no part. He doesn't know when he will receive it meanwhile I'm out of car that needs the part in order to get back the road. To top it off he refuses to give me my deposit back on a part HE WAS UNABLE TO GET. SOUNDS LIKE A SCAM TO ME. Also BE WEARY OF ALL THESE "GREAT REVIEWS" ALL COINCIDENTLY FROM THE PAST MONTH...
Good service quality parts
They took time to help me look for an engine for my truck. The man was very nice and even said that he would look around. That’s REAL service. Thank you!!!
Thank you so much Eli for your wonderful attention to detail. Im so happy you took care of my tune up, and I will recommend your impeccable service to my family and friends. Overall I am happy I found liberty auto parts.
Eli at Liberty Auto Parts was very helpful and amazing. He gave a good price on three parts for 2001 Explorer and they had all the parts i needed in stock. Plus Smiley was kind enough to install them right there on the spot
I got Axel, shock and spender frm this shop and its cost way cheaper then others shop or so
Friendly cuatimer service and at front
These guys were very cool. They got me the part I was looking for
Great place lots of parts for a great price. Oscar and Pat was a great help
They are the best and they saved my life with my part
When I arrived I was greeted promptly, the item ordered was extremely reasonable in price, placing the order took less than 10 minutes. Once the order arrived the next day, the installation was done immediately with no wait time. "BRAVO"
They give me excellent service Got a quick response Price is great
Best customer service in nyc
This was the ONLY place that had the part I needed. Great service and price.
These guys are the best
This location is great. The guy over there Eli by name very helpful and respectful.
Asked for a mirror and paud for it. They said it would be at least an 1hr. Paid in full and waited. Before closing they said at least 5 cars were in the way to get to the mirror and come back in the morning. In the morning they said first their driver didnt come in and it wouldnt be available, called the place given i was willing to pick it up and then the story changed to They didnt have it and hand to call another location. Asked for a refund and they couldnt give it because the owner wasnt available, notlw i have to wait until next week for the owner to issue the refund. What kind of business is this?
They have me waiting on a headlight for over 3 business days. I just called. And they are brushing me off for another day. I'm so sorry I spent my deposit money on 2 lights for my car. They ran out of excuses. And on top of that. I witnessed2 other people upset. About there service. They make it seem like they can get your part, on the same day. Or next day. Poor SERVICE. I JUST told them I want my money back if they don't have the part tomorrow. I'm losing money, time. I'm burning gas. Unacceptable
Very good. Found my mirror very fast. Excellent.
I had a very good experience, the staff are very friendly.i will recommend to anybody and the price are very reasonable
Very helpful they even instilled it for me!
This place is no good they are crooks I paid for an engine that they told was in the back i will get it in 3 hours it now 4 weeks and I can't get my money back after 3weeks the guy at the from whose name is Eli told me that I will get my check a week after now 4 when I call about it he told me BLAH BLAH BLAH and hang up on me, everyday for 4 weeks they give me a new story sometime pretending they I was talking to sometime else instead of him. Please people don't go there. Now I have to go to civil court to get my no e.g. back.
Place is great
This is a great place to do business, fast and accurate
The Best !!!!
I advise anyone not to do any business with this company. Thsee people lie and sell you parts that is complete garbage. I bought an engine from these people, they sold me an engine that didn't work. Kept me waiting for 3 weeks saying that they will Bring me another engine. Trust me when I tell you these people are scams and will rip you off.
Highly recommended !!!
My experience with Liberty Auto Parts was two fold. In both instances I was well please with my service. My initial inquiry for a brake light fixture, was informative, and the customer service was exceptionally professional, which brought me to do my business here. I was well pleased with the gentleman Eli at the front desk (also the person I initially spoke with) and his colleague for assisting me. I recommend for anyone to patron this place of business. I certainly will. Thank you Liberty Auto Parts!!!
Best service!!!! They had every thing I needed.
John helped me, he was very prompt with his service and professional. He had everything i needed in stock and even came outside and helped me install my headlight himself since i was in such a rush. i wish i could give this place 10 stars.
Good service. Had my parts ready for me when I arrived. Very informative. Definitely coming back !!!
I have a good experience the customer service . They take care of me very professional and love
Great service and great prices #thebest
Great customer service good prices
Full of excuses and lies don't go here unless you have money to throw away because you're not going to get a working part and you're not going to get a refund they all lie and lie and lie to you until you just get tired and walk away
Wow, awesome service. I recommend to everyoneee...
The worst mistake was doing business with LIBERTY AUTO PARTS, very liars, they charge you in advance trying to get your parts and when they do not get lie after lie to debit your mony back , i keep waiting and the boss never show up, that is la history of front desk.
Perhaps they are good with certain things.... but overall pretty miserable here. Call them up looking for a part, they tell you they have it...go to location "not available" have to wait for a delivery from Connecticut . Tell you it will be there in a few days...called them 3 times and was hung up on 3 times.... I guess once they see your caller ID they dont want to talk to you. Took a ride there again"wheres the part that I paid for ?"...still need more time to get the part....Hey give me the address and I'll go get it myself. I almost let my mom go there, Im glad I didnt, I wont be using this place anymore. And forget about parking .....it does not exist
Extremely unprofessional once they get their money their lazy it's taken them 3 days already since I've paid in full for a transmission and up till 6:00PM now and they still have yet to have it ready I have a meeting to be to on Wednesday and these guys just dragging tail to get this peice where I need it
If you want to waste you day come here. The two guys working the front are very nice. My father spoke to the manger on the phone and he said yeah he had the piece my fathers car needed. I come all the way from hunts point in the Bronx to pick it up and they don't have it at all. I get there waste my time waiting for them to check on a part that they said they have and didn't have then they tell me they don't have it. They just lost a Customer my father or I will ever return there again. A worst of time and a waste of gas. PART SEARCHERS BEWARE!!!!!! STIR CLEAR OF THIS PlACE!!! YOU WILL BE SORRY IF YOU COME HERE!!!!
This morning I met with Eli and I was beyond amazed of the fast service I received. I was inquring about a part about my car and he went into detective mode to see what exactly the part I needed for my car. I also felt at ease because I was not taken advantage of being that I’m a female with lack of knoweldge of cars. This is the place to go! You will not be disappointed !
This place and the people that work is very unprofessional and i will never recommend them anyone to EVER. I order a part for my car and they lied about the delivery date, i had to wait 1 week but they told me it will get there in 1 day. I picked up the part took it to the mechanic and was told a piece was broken. However, i took it back and this one guy in particular that works there had a nasty attitude saying he hates working there and he started being disrespectful and cursing me out instead of helping me. BAD, NASTY, AND DISGUSTING CUSTOMER SERVICE!
These guys have all the parts you need. Thank you
Great customer service. In and out really quick and fair prices you can’t beat!
Eli was very helpful and he gave me a good deal
Went in for an engine for my 2008 Infiniti G37 coupe. They had the engine in stock and gave me a good warranty. A1 service see John when you go down.
Great! Workers were very nice and helpful. Got parts next day
DO NOT BUY FROM THEM ,
Good service and I will come back again
Call about a part and they stated they had the part. So I took public transportation to get there. When I get there the person said the part was still on the car and that can have it ready by monday. It was saturday and I was very disappointed he did not inform me when I call. The place is literally a junk yard with a below average person as a customer service person. Worst customer service! Highly not recommended!
Great and quick When there not expecting to have what I needed but was surprised that they have it
I always come here they have excellent service
Liberty auto parts is a great place to get parts very nice people with great personality.
Very unprofessional bought a transmission wasn’t delivered the day it was suppose then delivered to mechanic 4 days later .They were informed by mechanic that it was broke. Called them for two weeks always get a different person and favorite line your sales person is not in now I’m stuck with a broken transmission and out of $700 and no car paying $50 a day in cabs to get back and forth to work I wouldn’t recommend them to my worst enemy. I wanted to give them no star but it wouldn’t let me!!!!! I’m waiting on Help Me Howard!!!!!!!!
Eli was great, customer service and parts where right.
Very good server good skills
I went to liberty auto parts for a mirror for my 2016 BMW x5. No one else can get it in white for me. Eli was very polite and had the mirror shipped in special order for me the very next day. Will deff use again.
GREAT PRICES ON THERE PARTS,AND REALLY GOOD COUSTMER SERVICE
So apparently they saw my review and didnt sell me the part. Fine, so the front desk person (ELI) told me to come on Thursday right after 4th of July to pick up my refund. Thats what his boss told him to do i guess. Then i go there he pulls up another story that misworded and wants me to come on Saturday to pick up my money. I dont have any idea how long this game to going to be played. **to be continued on Saturday** They told me my part was going to be ready in an hour. Then they moved it to next day. I sat there since 12 till they closed. Never got my part. And they refused me to talk to the manager neither gave me refund. They are just a scamer.
These guys were very helpful and nice
This guys is the best
I bought a great TRANSMISSION "USED" A FEW MONTHS AGO WITH A WARRANTY FOR A WONDERFUL PRICE THEY WERE VERY PROFESSIONAL AND TO THE POINT AND THEY LIVE UP TO EVERY WORD.
These guys are the best
Great service good parts
These guys are the best
When it comes to reliability & professionalism liberty auto parts is your number 1 choice.
These guys got me a part that was very hard to find, they are very helpful
Ordered a part on New Year’s Eve said because of holidays it will take till Wednesday ok fine gave it till Thursday on my day off called 9 am he wanted to check said he will call back no call back then I call around 2 pm can’t get the part we agreed on a price and everything smh fine he said i can get a refund go for my refund there trying to save to sale by having me wait while they find the part then when I say I just want my money he hands me a check telling me go cash it I gave him cash so why am I getting a check worst experience ever they have no respect and terrible business sense never will go bakk
These guys were very helpful and their price was good
they buy from the opposite corner let's say 50 no tax then charges 85+ tax a Lil over 100 save yourself by going to the yard on the opposite corner
Had the part I needed and communication was top notch. Great people. Excellent service!
Worst customer service ever, if you can order and get your parts elsewhere do so. They are scammers take your money and either get the wrong part or are late to deliver the part then refuse to give refunds. Check auto wreckers next door you may be better off.
These guys are good
These guys were great and very helpful
Great place & guys are very respectful.
The car part specialist Eli
Eli was very helpful love this place & the service helped me bring the parts to my car as well!!!
Speedy service always have parts I need and cheap
Needed a 22 inch wheel for my 2017 Range Rover supercharged. Every other yard said it could not be ordered in black but Eli and the guys at Liberty got it for me in less time than they told me. Thank you Eli for going the extra distance and having the wheel delivered to my body shop!
Great auto parts store, I would recommend anyone to come here! The guys are great and they always have what you are looking for!!! Great job guys!!!!
Great experience at liberty auto parts from the moment I walked in till I left they treated me like family and made sure they found me exactly what I was looking for I will recommend them to my friends and family for all of their car needs.
Excellent customer service over the phone and when arrive parts was ready to go helpfull advise great place to shop.
They have junkies working at the front desk they take your money in advance cash only and tell you to come back, after 3 months they get ur part and charge u extra money if u wanna get your part, they said the junkie pumped ur money in their veins and u have to deal with that ... never buy from this people ....
Fast service on point knowledgeable staff
Great place for parts guy at front desk very cool
Great experience Eli was very helpful
Good price - they installed for very little. Will definitely come back. Eli was very helpful.
This is the best auto parts store
They lie about everything dont leave no deposit they will steal your money
Not good !
It have been a great experience with Liberty auto.
Ordered oil pan had it for me before day was over thnx
Great service! Fast and reliable
Great communication and very informative
Had and excellent experience Eli was very helpful and friendly!!
They are horrible.....horrible customer service....poor communication skills.....I waited for 2 weeks for a part to be token off of a car that I needed when told that it would be ready by the next day!!!
They had the best customer service! I got in and and out with no problem and is Highly recommend!!!
They have auto parts that are nearly Impossible to get at a short notice. I recommend to use this establishment for all your auto parts needed. Great customer service
The service here was excellent and Ely was on th ball and quick with getting what I needed.
These guys were very helpful, they made sure I was getting the right part I really needed before collecting the money
I called around for the hard to find transmission. They actually had two in yard and give me a good price. They were also very knowledgeable.
Best parts Store in Queens they Have Everything For every make or model !
The auto shop on the opposite corner is way more cheaper they go there by the part then sell it 25% more I went for a pipe they charge 75 plus tx $86 going to atm and returning I saw the other stopped called they charge me 50 no tax smh. That is why they ask you to pay in advance.