Purchased an alternator from their Ebay store which is supposed to have a return policy supplemented with a 6 month money back guarantee. No where in the ad did it mention that the alternator was damaged. I did not realize that the connector to the alternator was broken until I tried to install it in my car and the return policy had lapsed. I contacted Michaelson Parts through their ebay account and was told they had sold the part so cheap because it was damaged and there was nothing they could do for me. I disputed this, since im not a mind reader, if the damage is not stated in the ad and there is no pictures how am I supposed to know? Then they offered to replace it for me. I was told it would be mailed out tomorrow, I waited and waited no alternator came. I contacted them again through ebay and nobody responded, I waited another week and contacted them again on ebay and nobody responded again. I waited another week and called their store and was told it would be shipped out tomorrow, I waited and waited again and no alternator showed up, I called again and was put on hold, a week later I called again and an individual by the name of Joe told me if I wanted to be pushy they would just keep the money and not send me another alternator either. I was polite but this was the last straw, I contacted my credit card company which processed a charge back. Take your business elsewhere, these people are selling subpar damaged parts and are not true to their word. Its too bad I already left a good feedback on their ebay account, I will see if if I can revise it somehow.