I have gone to this place many times, always in search different things. I have recommended clients of mine, go there for ideas and interesting grabs to be used in projects I am designing for them. I recently went up to source some salvaged wood boards for a project I was working on. The first time, it felt like I was putting the guy out to look at different piles of wood. Then I asked if I could just pick through myself and he said no he does not want people pulling the piles apart. Then there was an excuse about needing to pull a bobcat out to move stuff around...anyway, I was able to get some material without much problem. However, I ran out and needed to go back for more. The second visit, I was greeted by a worker who told me I was not able to pull boards out and look at them. Some rule was that I was to just get a pile loaded from the ground into my truck. I chatted with him as to why, and he said, they get left with all the trash boards because people pick through and take all the good ones. Wait, you mean you want to sell trash boards to people? Wait you mean you want to over charge for this wood and sell boards that are unusable? I just ignored him and pulled the boards I needed. I was able to get enough wood for my project and decided I will never go back. Additionally, I will never tell any of my clients to go there either. This is really too bad, customer service in a place like this is so crucial. People need help, people need advice, and they need someone who does not try to sell them trash. If you go here, do not expect much in the way of customer service. You will definitely find a lot of treasures that are in fact overpriced as others have mentioned. I wish these guys luck with their business plan, however they will not be getting any more business from my company or clients, which is really too bad.