You have the reviews of real people who are buying the products and services of Manchester Harley-Davidson (Scrap Yards) near to the state of New Hampshire.
At present the business receives a rating of 4.2 over 5 and this rating is based on 258 reviews.
You may have noticed that its rating is quite positive, and it's founded on a large number of reviews, so we may conclude that the rating is quite faithful. If people have bothered to value when they've done well, it works.
As you know, we do not usually stop to give tatings when these are positive and we usually do it only if we've had a problem or issue...
This Scrap Yards is included in the category of Harley-Davidson dealer.
Best place to get a bike from.
I will never use them again. They had my bike for 3 months. They tried giving me it back with scratches that it never had. Rust that it never had. And no brakes. I figured since they are a dealership that I would be treated good. They screwed up my bike. And charged my insurance company for things that they didn't put on. I also know a mechanic who quit because of the shady practices that they pull.
America!
It's Harley...
Some of the staff is friendly, some not so much.
if you like harleys this is the place to go
Hubby found his dream bike here, Chuck was amazing and the whole process was smooth..... these guys are the best.
everyone is just real pleasant. like they enjoy working there and they pass on that vibe to their customer.
Im can be rude but wasnt i went a bettrr dealer
Fantastic. The staff is very helpful and go above and beyond. Also a special thank you to Linda for getting me on my new ride.
Really great staff - they assist but don't hassle you. Seemed more expensive than some of the other Harley dealerships.
Always a great time to visit
Love this place
Easy to get to. Clean store. Staff is very friendly and helpful.
Worst service... Took several attempts for simple repairs. Bent covers and took forever.
OUTSTANDING customer service and technical knowledge. I went to the parts counter just to pick up a couple of spare keys for the used Dyna Glide FXDX I had just purchased. I said that I liked the bike, but I merely mentioned that I'd like to tone down the exhaust a bit. Next thing I knew, Brian was outside, looking at the Vance & Hines pipes, getting part numbers and measuring the baffle diameter. Within a few minutes, I had the new baffles in hand, and they were priced considerably cheaper than any on-line sources I searched later. Thumbs up to Brian and Bill for solving this problem for me, quickly, and perfectly. Well done!
The salespeople were pushy.. we didn't end up buying a bike here. It's nice and had a lot to look at though.
My husband was looking at Bikes and Chris was very helpful and knowledgeable. While I was looking at clothing the associate I didnt get her name was attentive and nice.
Nice place pleasant staff very knowledgeable super clean facility
They have there act together great help and offered advice on my project.
Only 4 stars because of prices
Went into the store with intention of buying a 2014 Street Glide. Walked around the store for about a half an hour waiting for a sales rep. Never have I felt so Ignored. I could have understood if they were busy helping other people, but the staff were circled around a desk telling jokes to each other. A couple of salesman walked by me several times and deliberately looked away. They must have already made their quota for the month, and didn't need my money. later on that week I went over to Seacoast Harley with a friend, and we both bought new bikes. Much Better buying experience!!
Good service
If you ride a Harley it's a must stop just one of the dealerships we stop in when out riding. Bought my Ultra Classic from them.
Friendly bunch of guys, everyone likes to help out with finding new accessories for your bike or buying a new one all together. Not pushy at all, they help with everything along the way. If you go ask for the guy named Turtle!
Typical understaffed harley davidson.
Good service, fair prices, good selection
Under new owners and the prices are WAY to high, shop elsewhere
Had a very nice visit with the manchester team.
The lady in the middle that Rings up merchandise was very rude inconsiderate wouldn't help me. Came in a few days later to buy some stuff wasn't helpful at all brush me away so she can do whatever she was doing. Very disappointed. The guys at the parts department well I bought several hundred dollars and miscellaneous parts , look down at you if you don't know exactly what you need. I know parts department guys have a unique personality but they're a little full of themselves. I've owned my own company for 35 years, and without customers there is no business. Thank you, Glenn
Helpful quick and knowledgeable
Great place to be if you enjoy talking and being around folks who love motorcycles.
Only ever been to the parts and service counters but they could not have been more pleasant or helpful.
Wondering why Harley Davidson doesn't have a hand grip trying station
Helpful staff.
Excellent dealership. Superb selection of motorcycles and gear. Staff is knowledgeable and wonderful to work with. Highly recommend this dealership.
The sales staff treats you well! Even after you buy!
Guys at parts counter never EVER know anything! They always make everything into my bike is faster than you bike and seem to brush you off if they cant find an easy solution
I have to take the 5th. As a former employee my views are prejudice.
Great service department .
Friendly and helpful but very disorganized
GOOD
Great place very friendly!!!
Girls are great at check out always friendly and helpful
Clean showroom floor with a lot of new and used options. Intelligent and infoed sales staff with a low pressure sales approach. I would go out of my way to buy here.
I decided to have my 2014 FLS Slim to these good flolks in Manchester on a recommendation from an INDY who was swamped with work. He mentioned Jamie from service, who I met and can honestly say that he made both me and my wife very happy with our dicision to have my magic carpert ride serviced at Manchester Harley Davidson My contact there is Bryan Sweeny, who has been very forth coming with updates as they happen. And knowing how busy with work, it’s nice to know they got you covered This is the kind of assistance you want when you put your trust in someone to help get your American iron back on the road. The bike is still there, but I’m confident they’re doing their best to move it out. We hope to be able to continue with MHD for as long as we’re able to twist throttels and pull on break levers. We’e a multy HD motorcycle famely. And being associated with someone who genuinely cres about keeping you happy is the assurance you want if you enjoy long lasting relation ships! We’ve been taking our cages to Abe’s Getty in Methuen for over 20 years for this particular reason. They are family oriented professionals. When you find one, you stick with them!
Fantastic help in all my tune up needs!
When I arrived I was meet by Peter D. We had a great talk, he explained the bikes, the process, showed me several street glides. Great visit.
Great place great people
This place is absolutely horrible. My father and a lot of friends always bought new bikes from there in the past. Within the last 2 weeks they have sold me incorrect parts and ordered me incorrect parts. I ordered in person cables for a 1994 Harley and they gave me cables for a 1996 and up and I was very adamant about what the bike was. I then go in there on 6/1/19 specifically tell the guy I’m working on a shovelhead and needs a primary gasket and oil filter. He gives me gasket for evo motor and argues with me about it being correct for the bike. And then tells me it takes an evo oil filter. 2 different guys and 2 different idiots that don’t deserve to be working here. Then when parts get retuned they argue when THEY ARE THE ONES WHO SCREWED UP. They have permanently lost my business and a lot of other peoples business
Nice location with helpful staff
Friendly people
Good motorcycle store
This was once my go to Harley dealership, the sale staff was fair and knowledge. The parts counter was always helpful and mechanics tops. It's the service counter. Twice my bikes been forgotten until I call and it isn't till I show up anything gets done. Time to stop regarding bad service.
I just went to see the motorcycles
Always a great experience. Don't forget to ask for Chris "Turtle" Long! He's the man.
Rude cashier and sales clerks. Ignored my presence at the register while they talked amongst them selves. Was about to make a significant purchase, treated so badly went elsewhere for same purchase. Deb
Very polite people work here
Great people.
We're up for Bike Week. Making the rounds. Excellent deals on the Motorclothes. Excellent deals on the bikes too from what I saw.
Great Service
Great selection
Back in 06 I bought a new 06 Ultra loaded with everything, installed Stage1&2, had them Dino turn her to 98 HP, new rev module, with a million mile transferable warranty, also pick up a duel axle Pace enclosed trailer, my idea I was going to travel around the world with this sled, while in the USA I could take extra stuff, tools & make a personal RV out of this trailer. I was at that time a O/O OTR Roadie & was only home to put 6,000 miles on her, in 2010 sold her for $13,000 what a shame lost it all due to bed judgement in employment causing me to sell 2 Harley dressers, but Manchester Harley, the owners, manager & staff are all top north, 100% plus goes out to these people everyone knows me as I knew them, it takes one to know one & keep a frame of mind to be able to deal with these people on the same level as I ran my company for 43 years, best of luck to everyone in Manchester Harley! In The Wind, Bros.
I found MANY great deals on the clearance rack. Motorclothes sales lady very attentive. Bought a nice Wounded Warrior Project hoodie, a pair of XS chaps for $70, regular lots of money, and a dealer tee. Hard to get to because of all the traffic and lights, but worth it.
Excellent service. Friendly people and great deals.
Whats to say its a dealership , its a business, but the guys . Rob, Jake, Jamie, Joe, " cup check" , and a slew of others make you feel at home, comfortable, relaxed. I've purchased a street glide, and bow getting a road glide.ill here are a few pics.
WOW! the professionalism with excellent service harley Davidson at Manchester has. Bought my first road glide with minimal hassle or issues. Bike came with an aftermarket corbin seat and a tourpack, tourpack didnt fit on the bike due to the corbin seat. They threw in a stock seat no charge to me. Bike only came with 1 key so I brought it to chris (turtle) attention and he ordered me a new set free! A week after purchasing the bike I received a hand written letter in mail from their manager to thank me for my purchase, this dealership is unreal! Thinking about buying a Harley, come to Manchester. They'll treat you right
Love this place! Everyone is always very helpful! Just got my engine guards in!
Excellent selection, service and people are great! Top notch
Good parts people
I went in there looking for a part for an older motorcycle and they had it I was rather surprised and the staff was very knowledgeable and their service center is great too there techs know what they're doing and always trust my motorcycle with them I've been going there for 23 years and the store is very large and have tons of apparel even if you dont own a Harley they have plenty of jackets and gloves and sunglasses so you'll find what your looking for here
Very friendly and knowledgeable staff
Staff is vary helpful and friendly
over price OMG
Employee
Clothes are low quality and very overpriced.
One of our best H D dealerships.
Great selection of Harley's and knowledgeable staff that isn't pushy.
Always love it there. I love buying my clothes and now my grandbabies
Walked in looking too make a purchase, walked out without making one. Employees too busy talking to each other or on their cell phones too offer help. Customer service is lacking in this business. Can't tell where the new motorcycles start and where the used motorcycles end.
Great experience all positive! See the Sales Manager Scott, great guy and won't lose a deal over money.
Great sales people they make you feel like family. No matter what you need there small or large purchases. Thank you.
Hurry up and wait
They have some areas better than others. The parts guys are always very helpful.
Staff extremely knowlegable. Friendly, warm n fair.
Great people
My wife and I have bought several new bikes at Manchester HD, and we have always had a great experience over the past 20 years...Thank you to the great staff!!
Do not bring your bike here!! Had to take these guys to small claims court because they “Replaced my clutch” then it burns out within 100 miles. They then said I purposefully destroyed my clutch and would have to pay another 1,000$. They are con men and don’t care about customers. Also they will take months to fix your bike. Avoid frustration and wasted time and bring it somewhere else.
Apparently they don’t like to sell bikes. Went in today to shop for a bike, and after walking around and looking for 45 min or so, not a single sales person would even look in my direction or acknowledge me. Place was empty too. Guess I’ll give my money to someone else.
Very friendly, they care when you walk in and acknowledge you. I have only been there for parts and accessories but would not mind one bit purchasing a bike from there when I need a new one.
In a word, EXCELLENT.
Great place for all my bike accessories and clothes
It's Harley.... Need I say more?
People are great. Clothes selection is not
Great staff
Outstanding store & staff. We were greeted as we walked in the door, asked if we required help a few times without feeling pressured. Nice layout & very clean inside!! Good Job Manchester Harley, my next bike trade is surely coming to you people!!
I have been there many times and always have been treated great there but today i go in there for a part for my bike and ill tell ya what a waste of time , this guy had no interested in selling me any thing,,,, the last couple of time i have been in there with my wife she said to me that the people in there have a bad attitude and where not very helpful and to think i was going to buy another bike there for my wife this summer ,,,
Worst customer service over the phone the guy I talked to was so rude and disrespectful I will never call over at Manchester Harley Davidson again the guy who answered the phone in parts was a DICK ..I am going to take my business elsewhere
They are arrogant and treat you as if you are a bother. I ordered several thousand dollars in parts, they didn’t ship a $39 part and blamed it on me. I must have done something wrong or someone opened the package and removed it. One and one half years later I am still irritated at being ripped off but very angry at the arrogance and treatment I got from the parts peoples and the general manager.
Terrible salespeople
Been a customer for Manchester Harley Davidson and recently had disturbing developments. I brought in my 09 Harley Fatboy for inspection and they told me my swing arm or frame was bent and couldn't pass it. The bikes never been dropped or got into an accident. They quoted me $1400 to fix the bike. Upset I took my bike elsewhere and had another shop inspect it to discover there was no bent anything. It passed with a rear brake pad replacement. As a customer of over 10 years I was shocked and upset. Beware of getting service here.
Lots of selection in clothing and accessories.
They have alot if inventory to choose from. Prices are high, but its a Harley dealership. Plenty of parking. Haven't use the service dept. yet.
Wouldn't wanna buy anywhere else
Needed a sticker, pulled up walked in talked to Bryan, got all set up for a recall appointment. Done in 30 minutes or less.
The service department lacks viable knowledge. I recommend a different Harley outlet. They will overcharge you for basic services.
Worst Harley dealer ever. Rude staff and Prices ranging from a low of (way over market value) to a high of (completely ridiculous) I noticed a pre-owned bike that had an asking price of more than the same brand new version 20 feet away. When questioned about it, they replied with ooops our bad. Seriously? Buyer BEWARE, they are looking to rob whoever will let them. There are honest dealers out there, no need to be subjected to the abuse of this poorly run establishment.
Great place!! Great staff!!
Great service and helpful staff.
Very friendly nice place
Bought a brand new bike Trying to get the work done we previously talked about
Run away from these crooks. Not reputable at all,
What a great dealer ship. Thank you for everything.
Very very rude sales people. did not take me seriously in buying a bike. I tried to tell them what I wanted and they wouldn't even listen to me. Couldn't get two words in to say anything. Sales acted like I did not know what I was getting into. Very frustrating. Would recommend any other dealership that will listen to what the customer wants
Have bought 2 bikes from here, you cannot beat trade-in values they give you here! Very helpful sales staff, kudos to Chris Long and Harold!! Also, sales staff in parts (Brian, Tim, Al extremely knowledgeable and easy to work with! Motorclothes dept very nice, knowledgeable and manager Sarah Byron and her staff, willing to help you always! Great selection of clothes for women and men! Love this place, have bought many many ....okay too many...shirts and leather from Manchester Harley!
The service department is very knowledgeable and helpful ready to answer any question I might have and when it comes to getting my parts there has never been any issues this is by far one of the best Harley dealerships I have had the pleasure of doing business with
Great service at the parts counter and didn't get attacked by salesmen trying to sell new bikes 1 asked if we needed any help !!
Amazing place! The people there are so friendly and helpful you out anyway possible.
Was Awesome!! Nice sales people. Friendly and knowledgeable...
Very helpful staff. Friendly service.
Great staff very helpful!
Great service
My Harley FLS Slim was in storage for 6 months there. The service and knowledge base is great!!! Love this place!
Great service! Oil change and inspection in 35 minutes! Barely enough time to shop for a new bike! (lol) Great prices, friendly staff, and it's why I keep going back to Manchester Harley!
Great help with getting the right slip on! Did not try to sell screaming eagles!! Great price for the slip one
Great service
Nice staff. Plenty of inventory.
It's a Harley dealer unless you're buying a motorcycle they wont talk to you
Nashua Harley-Davidson is an Old School style Dealer that values having a great relationship with the customer before they sell you a bike. Have bought several bikes and always have got a great deal.
This has always been a HD store that I frequent and the staff is a big reason why. The staff here are always very pleasant to deal with due to being very down to earth real people. I'd recommend anyone visiting this store.
Great service from all
Always take care of my "PONY" needs
Love this place
Awesome
bought new flirts replacing my 2004 flhrci also bought from manchester. friendly knowledgeable staff overall great experience
Good atmosphere, friendly service, clean. Willing to help and answer questions, treated great.
Great service for the newby. Not a typical showroom. Friendly staff.
Awesome
Super friendly helpful staff. Non pressure experience. Informative seemed to be about experience not the price they could get.
We are from California visited Manchester Harley-Davidson very friendly helpful for all are Harley needs
From when I first walked in till I drove away on my new HD, Harold was AWESOME... Been riding for over 20 years and bought several bikes but this was a first time the salesman took the bike outside so you could see the colors from the sun as well as letting me take the bike for a spin around the parking lot... Everything that day, Harley of Manchester was easy, customer first attitude and expectations set correctly. It's a Very Good Dealership made Excellent because Harold works there...