Reviews of Car Guyz Auto Recyclers (Scrap Yards)

484 NH Route 12 South, Fitzwilliam, NH 03447, United States

Average Rating:

DESCRIPTION

We've got all the information of people who consumed the services and products of Car Guyz Auto Recyclers (Scrap Yards) in the area close to the state of New Hampshire.

Nowadays the firm gets a rating of 3.6 over 5 and the score is based on 39 reviews.

As you can see it has an average rating is very high, and it is based on a high number of feddbacks, so we may conclude that the valuation is quite credible. If many people have bothered to leave their feddback when they are happy, it works.

You know that we do not usually stop to put scores when they are positive and we usually do it only if we've had a problem or issue...

This Scrap Yards belongs to the category of Used auto parts store.

Where is Car Guyz Auto Recyclers?

REVIEWS OF Car Guyz Auto Recyclers IN New Hampshire

Wilbert Ruiz

I would like to say i had a great service with this place. There were very nice and responsive to any questions i had, they also also honest and generous about the cars that they sell.

Jay Petro

Reliable

John Doran

Good,honest people who stand behind their sale. I got a great classic car project delivered for a fair price. Hope they find another classic convertible and we get to do business again someday .shop with confidence!!

Josh Alvarez

I just bought a vehicle from car guyz a couple months ago and it runs awesome! I commute over an hour each way never had an issue. I had a light come on a couple weeks ago and they fixed it for free even after the warranty expired. Thank you car guyz!

Thomas Gordon

James Dunton

Anthony lopez

James Kelley

These people are great and everyone around this area knows that. I just had them pick up 3 old cars from my backyard. Polite, courteous, & paying much more than the competition. I was recommended to this company from several of my friends locally here in Gardner. I will not call anyone else

Daniel Adams

The guy behind the desk rocks, he is polite and helpful, he needs a raise! But, the dishonest employee told my brother that water in an engine (one that he purchased) is not a big deal, and that somehow the presence of water is also condusive to an engine being in the "running condition" that their part guarantee states. Then when challenged, mentioned that "all you have to do is drain the water and run this mystery oil through it and you're good." So much for a guarantee. They are now refusing to honor the guarantee and refund the money. As we stood in the back of my truck discussing the water in the engine, he kept trying to tell my brother that it was not a big deal. As my mind wandered listening to the repetitive defenses of his hopeless cause that water wasn't a big deal, I spotted a sticker on the window of the office. "BBB" it read. I waited for a lull in the defenses, and respectfully interjected with an honest question in a calm voice: "Does the BBB think water in an engine is running condition?" He paused for a second and seemed miffed, replying "Why would you ask that?!" I replied that I figured it was a rather reasonable question. He didn't think so. Stay away if you want an honest interaction, and honored warranty/guarantees. I will certainly modify my review if the honest and right thing is done. Which is clearly refunding his money. No question about that being the honest thing to do.

Fedor Berndt

Chris Ballard

Audra Wellman

I bought a used car from them, it is a great little car. I don't think that the owners are rude like some people said. I know all the parts people as well. It is a great place to buy replacement parts for you vehicle. They also do in house financing if you want a decent car, put about a 1000 down and you can make payments off the principal amount they will only finance you for 1 year and you don't have to deal with interest. I give them a A++ for customer service as well. I will be doing business with them in the future.

Austin Wilbur

Joel Hernandez

Great place

Katelyn Whittier

Mike E

jeremy rochefort

Al made it right he fixed my car great Getting the rest of it fixed next week Every thing runs even better Thanks Al was just a misunderstanding Hes making it right.

Angel Oneil

These guys are amazing, I totally recommend.

lindsay richard

I visited this place thinking I was going to buy a used vehicle, how wrong was I! this is the most unprofessional place I've been to and I went to a lot of dealers. You can smell the lies coming through their teeth. It seems they will tell you anything just to sell you. And when you dont bite the bait they treat you like dirt. How can you treat potential buyers like you dont want to be bothered? Or like their money is no good! Do Not Spend Your Money Here!

James Trautwein

Numb is the word. Drove a 2007 scion there on its last legs, left it for THREE DAYS with a request for someone to provide a quote for scrap value. The customer service area is filthy, I mean rednecks would be eeked out. I was told nobody on site could provide a quote for the car, the person worked in Worcester Ma. yard, they would be contacted by phone. I followed up twice by phone and once more in person, a huge drain on my valuable time. After three business days, facing their counter guy again, he only said he did not know why I was not contacted. Well, if you are that useless at customer service, then at least grab a broom and mop and clean the place. UPDATE. This information will be corroborated, upon request by google or ANYONE. Of course you have no idea who I am, read the review and gauge the level of service this customer experienced. Your counter guy Fleece could not care less. You should know that. I can furnish documents showing my ownership of a 2007 Scion. I just completed a private sale, for more money. Glad you screwed that up. Remove your quote about stooping. These are documented facts. I will gladly add the name of the organization named on your counter guy's fleece outerwear. Sound familiar? Something a person would only know if they had met him? Let me add you also wasted time of my incredible wife, who followed me there and back in our jeep, while I white knuckled a car that sounded like a helicopter, on what should have been its final journey. You had a chance to post a simple apology, and this is how you handle it?

Junk Account

I've been mostly pleased with my transactions here. I actually live over an hour away but compared with local salvage yards the prices are better and they've always been polite and helpful. They could maybe benefit from hiring a few more people because at times they seem swamped. I also like that they do have service available there if you need it, but you can also just get your parts if you want to do it yourself. Rip off? Not really considering the price of NEW parts or worse yet, prices from the dealership. I realize car repairs suck and can be expensive, I'll gladly pay a fraction of it buying used.

Eric Burrello

Bridgett Boyden

Bridgette Walters

Rand Richards

They were kinda slow at getting the fender I needed to fix my car, but otherwise, they were more than reasonable on the price of $50.

Fox Shaheen

One of the BEST car buying experiences ever!! Always professional and customer focused. Service is excellent with a full explanation of what is needed. I've purchased a Honda about two weeks back. It's worked perfectly, drove smooth, (something you need as a college student). Being in a rush, the other day I accidentally put deisle into the car instead of gas. The next day my car didn't start, not knowing it was all my fault I contacted the lady I had got the car from. Without thinking twice, she sent a tow truck the same day and brought it back to MA from CT (where I live). Within a day she had fixed the car, and figured out that nothing was wrong with the car from her end, it was the deisle that could have almost blown up my car if I hadn't contacted her. When I explain to her it was an accident, she got the car fixed within 8 hours, and returned the car to me for FREE!! I'm ever so grateful to you, for understanding a college student's financial situation, and being of the kindest car dealing companies!! Extreamly generous and lovley people to work with!! I will definitely recommend this company to all the teens, college students, and to everyone!! They are a great company to buy a vehicle from! 10/10!!

valerie L.

I have known and done business with Bridgett boyden for many years with no problem. She is a honest and fair person . She has always gone above and beyond to help me.

lou peragallo

Al the owner is very nice.

in sophias life

No comment... Says it Best

Dan Lambert

Gina Consentino

I was asked by this company to take my review down but unfortunately because they called me a liar I'm going to edit my review. .the truth of the matter is that all of their voice mailboxes are full and their lack of communication is extremely frustrating. In this day and age customers feeling as though they are not being scammed is important and their lack of proper attention to their customers after being paid in full leaves people feeling like they are being scammed. Clear your voice mailboxes, answer texts promptly, be honest with your customers and people might have more faith. Lastly...dont call people liars when you get a bad review., dont set false deadlines and dont lie to your customers to appease them...fix the problems within your own organization. Hope when we finally get the car that it's all that we were told

angle chan

The owner el bad no hornets cheating I paid him tow money never tow no turning mo eye back no answer also bad business place No fking way 4.1 all people work there are lieing theyself most like the owner El

Terry Robinson

David Adams

I recently purchased a subaru engine that was guaranteed to be in running condition, When I was installing it I noticed there was water inside the intake manifold, which promoted me to remove the manifold and look inside, at which point I realized the intake was full of standing water and one of the valves had flaking/scaling rust on it. From the time I bought the engine it was always stored in a garage and there was too much rust to have formed in the days since I'd bought it, the only way it could have gotten water inside it was before I'd bought it. When I got the engine from Car Guyz it had been sitting outside under an old torn tarp, which is probably how it got wet. These things happen, its not uncommon for scrap yards to store things outside and occasionally things can get wet. A bit disappointing, but no problem. The next morning I brought the engine back to Car Guyz and after showing them the engine and explaining what had happened I was told I couldn't return it because it was partially disassembled, which would normally be fair, most yards would say the same. But when I explained that I never would have taken it apart or used it had I know it was rusty and full of water I was told that the rust and water was fine and that if I just dumped the water out there would be no issue. At one point the managed even said he thought I was just having buyer remorse. The bottom line is that they sold me an engine with water damage that they guaranteed was in running condition and refused a refund on the basis that water and rust inside an engine isn't an issue. Any reasonable mechanic would agree that rust and water inside an engine could be a serious issues. Also, the following statement from their website doesn't seem to reflect my experience at all "On returns, we offer a 90-day, no-hassle warranty on ALL parts sold." if that statement is untrue it would have been nice to know before I did business with them. Also, I must add that I purchased this engine through a partial trade - cash and a junk car - the owner tried to claim I have not fully paid for this item because I still have the car. The truth is that I gave them my address so they could pick it up and they never got back to me about it or made any attempt to pick it up. They have been free to come and get the car at any time, it's signed over to them, they have my number, they have my address. The owner tried to make it sound like I'm withholding it from them, which I'm not. I have a receipt to prove that I am indeed real costumer. If the business contacts me and is willing to rectify this and give me a full refund I am ready and willing to adjust this review to a positive one. For the most part the only issues I have are the ones stated above.

Todd Bates

if there was an option to give them a zero i would. It was one of the worst experiences of my life. They are very unprofessional. The women who answers the phone is the wife of the owner and she is rude, she swears at her customers and insults them. She called me a kid and swore at me and i am 47 years old. the time it takes for them to come and pick up the cars is horrible. It took them three weeks to come and pick up my car. I was very displeased and i suggest that you do not use this place. With that personality they are lucky they even get any clients. .

Miki Miyazaki

I bought a rebuilt 2010 Mazda 3 from car guyz and I love the car. It runs and drives great. The check engine came on for an o2 sensor, so I called and they told me to bring it and they'd fix it because it came with a 30 day warranty. I'm bringing it in a few days but i give them 5 stars due to good service and most importantly I'm very satisfied with the car. Wow the manager took advantage of a mistake my mom made. She meant to get replacement plates but instead bought new plates, the reason was that I lost 1 plate and the RMV doesn't replace just 1 plate. The owner drove around for a year using our plate! !!! !!!!! we found out because he apparently got a ticket for parking on the wrong side of the street in the snow! Also we got an excise tax bill for that plate that the snake owner of car guys drove!!! !!

jon doee

horrible place to work, unprofessional staff and owners. pay is garbage and i'm surprised they are still in business. steer clear from this establishment at all costs!!!!

Jesse Brunelle

Called in the morning and spoke with someone who ensured me that the part would be pulled and ready to purchase by the time I arrived. After driving for more than an hour and waiting another 30 min in their office, not only was it not pulled but they could not sell the part to me and wouldn't be able to until a few days later. Overall just seemed like a very disorganized office. However, their staff was friendly and my experience was rooted in a small misunderstanding/miscommunication. Wouldn't have been as big a deal if I hadn't traveled a significant amount for it. Overall unfortunate experience but it happens.

Kelli Prelli

Bridgette Boyden is a RIP OFF artist. She saw my daughter a mile away. This woman promised my daughter her car for over a week. If could give NO STARS I would! this person is a lowlife. Taking people's hard earned money in many different ways, from scamming my nephew out of tow money to a falsified repair job. Do not do business with these people. I have receipts, recorded conversations and receiepts. Fyi Jeremy Baker is my nephew. Not a false review. Update: July 19, 2019 So, took it to a reputable mechanic in WEST SUFFIELD CT. Check this, there wasnt a bolt on one of the tires. Something is wrong with the tie rods. Oh and it's a junk yard engine....

Business Hours of Car Guyz Auto Recyclers in New Hampshire

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
8AM–3PM

PHONE & WEBPAGE

Car Guyz Auto Recyclers en New Hampshire
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