Here we offer you the reviews of people like you who are using the services of Copart - Las Vegas (Scrap Yards) in the area close to the state of Nevada.
At the moment this business has a score of 3.7 over 5 and that rating has been based on 161 reviews.
You must have seen that the average score it has is very positive, and it is founded on a high number of feddbacks, so we can be quite sure that the assessment is quite reliable. If there are many people who bothered to value when they are satisfied with the service, is that it works.
As you know, we do not usually bother to set scores when these are correct and we usually do it only if we have had a problem or issue...
This Scrap Yards corresponds to the category of Auto auction.
Great service
I donated a car to Vehicles for Veterans. Copart was assigned to come pick up the vehicle. I spoke with Copart and was advised a truck would be here between 8am -5pm today (this was after they placed me on hold to confirm they would be able to pick up on a Saturday). I was also advised they would call about an hour before coming. I waited at home for 9 hours, no phone call and no tow truck. So frustrating! Don't waste your day like I did! Worst part is I still really would like to donate the car to Vehicles for Vets, but I have no interest in waiting around for Copart again. Update....the tow company showed up, albeit over an hour late, but the driver was helpful and friendly.
Not vedy friendly
good inventory of cars but I think it's unfair for them not to check their inventory to confirm the condition of the vehicles this would make it fair for everybody when purchasing a vehicle and to know that you're buying exactly what you're paying for and not something else
Don't go down to pick up a car on Monday after the auction they are busy but the ladies at the front counter are awesome
Just okay nothing special.
Thousands of vehicles to bid on.
Ronnie and evenlyn are always in a good mood and attentive.. will always do business with copart Las Vegas m
Front desk lady is lazy, rude and wants to leave 30 mins b4 they close.
for all you must know. here you will lose a lot of time. I lost two days from my life due to the poor work of the manager and staff.
Watch out for bea
Very good
Dealer only auctions.
(Translated by Google) I want to see one. (Original) Quiero ver uno.
Every one was pretty nice, they let me get my subwoofer & amp out of my car, thank you for that btw.
Nice coustomer service very fast
It was a great experience excellent customer service very friendly and helpful people I was there yesterday and it was a smooth process very satisfied.
I was there to pic up my own staffs from my car that was towed by them and I was waiting like an hour to check-in there wasn't a lot of ppl in line to blame the number of ppl but this Spanish lady who was working at the check in desk was making a priority for the ppl who were speaking Spanish. Regardless of seeing me that I was sitting just in front of her eyes.
Great service
I donated a car to Vehicles for Veterans. Copart was assigned to come pick up the vehicle. I spoke with Copart and was advised a truck would be here between 8am -5pm today (this was after they placed me on hold to confirm they would be able to pick up on a Saturday). I was also advised they would call about an hour before coming. I waited at home for 9 hours, no phone call and no tow truck. So frustrating! Don't waste your day like I did! Worst part is I still really would like to donate the car to Vehicles for Vets, but I have no interest in waiting around for Copart again. Update....the tow company showed up, albeit over an hour late, but the driver was helpful and friendly.
Not vedy friendly
good inventory of cars but I think it's unfair for them not to check their inventory to confirm the condition of the vehicles this would make it fair for everybody when purchasing a vehicle and to know that you're buying exactly what you're paying for and not something else
Don't go down to pick up a car on Monday after the auction they are busy but the ladies at the front counter are awesome
Just okay nothing special.
Thousands of vehicles to bid on.
Ronnie and evenlyn are always in a good mood and attentive.. will always do business with copart Las Vegas m
Front desk lady is lazy, rude and wants to leave 30 mins b4 they close.
for all you must know. here you will lose a lot of time. I lost two days from my life due to the poor work of the manager and staff.
Watch out for bea
Very good
Dealer only auctions.
(Translated by Google) I want to see one. (Original) Quiero ver uno.
Every one was pretty nice, they let me get my subwoofer & amp out of my car, thank you for that btw.
Nice coustomer service very fast
It was a great experience excellent customer service very friendly and helpful people I was there yesterday and it was a smooth process very satisfied.
I was there to pic up my own staffs from my car that was towed by them and I was waiting like an hour to check-in there wasn't a lot of ppl in line to blame the number of ppl but this Spanish lady who was working at the check in desk was making a priority for the ppl who were speaking Spanish. Regardless of seeing me that I was sitting just in front of her eyes.
Horrible experience, horrible staff, will take every cent from you and not disclose valuable information to help your case.
How are the working class supposed to get there belongings when there closed on weekends!
Too bad I only can rate one star Google should have a system with minus stars Worst customer service by far Worst Corp service every time I call they put me on hold for over 40 mins And gets disconnected Wait in line for hours and get get no respond
Roni was wonderful
If your car is involved in accident usually it brought here
Staff was friendly, but they had a small line and only one person was working the counter.
Daisy is the best. Customer service was great!
ZERO STARS! Y'all have terrible customer service. Don't do business with them.
Great customer service. Raymond was very professional and friendly.
Plenty of cars. Game over for Manheim. This place rocks. Lots of Motorcycles Good helpful stuff nice and friendly.
(Translated by Google) Clean and large (Original) Limpio y grande
we won a auction for the 1971 roadrunner. now the seller won't honor his end. never trust them and don't bid on the blue 1971 roadrunner. they can stick it up their asssss!!!!!
I was worried about the place when I read the reviews before going, but the staff were very helpful and friendly!
Good customer service
I got to their website via Craigslist Ad. Registration was very difficult. On the other hand, the registration on Repokar Auto Auction seemed much easier to me. In fact you can bid without fear and get a car for less money. By the way, the registration and bidding is free there.
Just almost always long waiting time.
This company has a DBA known as 57 Storage. This is where many insurance companies have their customers vehicles towed to after an accident. They do not offer any links or search options on their website for the owners of the vehicles wanting to get some information about their cars or what steps need to be taken to either retrieve their vehicle or simply retrieve their personal belongings. If you search the plate or vin number an auction card pops up and thats it, even if the car is not for sale yet. Not only could I not get the information I needed regarding my car, I also could not access a form that a representative from there told me to go onto their website and download to fill out. 57 Storage does not have a seperate website. I understand that they are not a tow company but they do store a very large number of cars that are taken there by all of the tow companies operating in Las Vegas and its surrounding areas. They really need to be more transparent about this part of their company and more sensitive to the people they have to deal with in this department. These people are already stressed and frusterated enough just for having been involved in an accident in the first place. They want to make it as difficult as possible to obtain information so that it will delay in the possible recovery of the vehicle by the owners. After all, the longer it takes the more money they make. But most importantly is the fact that they don't want you to recover your vehicle so that they can auction it off and double their money. This is the second encounter I have had with this company. The first encounter left me feeling like I wasn't important, that it was okay to just leave me hanging time and time again. I also felt like I had been played like a fool. If zero stars was a rating that is what I would pick but I have to at least give them one star so I am doing so relunctantly.
Should be zero stars, worst service, worst place in Nevada. Very disrespectful. Advertised car auction, don't mention that you need a dealers license. Shouldn't that be noted in your ad before a person comes all the way to your place of business, just to be treated rudely and turned away.
I was dealing with this auction buying cars online, from out of state, many times and I was fine with it until May 2015. Unfortunately for me, I realized that Richard Cedillo, the General Manager at that time, is not serious in his business. He was more like a joke to me. Instead of showing pictures with the actual seating of the vehicle, they showed pictures with the interior full of black garbage bags with personal items. The reality was that second and third row of seats was missing. Nobody could see that in the listed pictures. When I contacted the manager, I realized that he is not taking his job seriously. The replacement cost was pretty expensive. Too bad that some managers act worse than janitors. Is it to hard to show ACTUAL pictures of the vehicle AFTER you remove the bagged personal items?
If youre a transporter picking up, the loading yard lot is small and tight. Lines are usually long, keys are often lost or stolen. And be there before 4 pm. If youre not in line by 4, they won't load you, even tho they say 4:30. They dont wanna pay overtime for the loaders.
Great folks
Good experience yet their fees are always making it hard.
Great service especialy under the circumstances that have you go there.
good
Person in charge. He so polite. All person work at copart are so polite.
Nice
Horrible experience, horrible staff, will take every cent from you and not disclose valuable information to help your case.
How are the working class supposed to get there belongings when there closed on weekends!
Too bad I only can rate one star Google should have a system with minus stars Worst customer service by far Worst Corp service every time I call they put me on hold for over 40 mins And gets disconnected Wait in line for hours and get get no respond
Roni was wonderful
If your car is involved in accident usually it brought here
Staff was friendly, but they had a small line and only one person was working the counter.
Daisy is the best. Customer service was great!
ZERO STARS! Y'all have terrible customer service. Don't do business with them.
Good service friendly people
Great customer service. Raymond was very professional and friendly.
Plenty of cars. Game over for Manheim. This place rocks. Lots of Motorcycles Good helpful stuff nice and friendly.
(Translated by Google) Clean and large (Original) Limpio y grande
To only have 2 people working the desk when there is a line to the door (easily 10 people) is frustrating. The staff was fairly friendly, if not particularly helpful.
we won a auction for the 1971 roadrunner. now the seller won't honor his end. never trust them and don't bid on the blue 1971 roadrunner. they can stick it up their asssss!!!!!
I was worried about the place when I read the reviews before going, but the staff were very helpful and friendly!
Good customer service
I got to their website via Craigslist Ad. Registration was very difficult. On the other hand, the registration on Repokar Auto Auction seemed much easier to me. In fact you can bid without fear and get a car for less money. By the way, the registration and bidding is free there.
Just almost always long waiting time.
This company has a DBA known as 57 Storage. This is where many insurance companies have their customers vehicles towed to after an accident. They do not offer any links or search options on their website for the owners of the vehicles wanting to get some information about their cars or what steps need to be taken to either retrieve their vehicle or simply retrieve their personal belongings. If you search the plate or vin number an auction card pops up and thats it, even if the car is not for sale yet. Not only could I not get the information I needed regarding my car, I also could not access a form that a representative from there told me to go onto their website and download to fill out. 57 Storage does not have a seperate website. I understand that they are not a tow company but they do store a very large number of cars that are taken there by all of the tow companies operating in Las Vegas and its surrounding areas. They really need to be more transparent about this part of their company and more sensitive to the people they have to deal with in this department. These people are already stressed and frusterated enough just for having been involved in an accident in the first place. They want to make it as difficult as possible to obtain information so that it will delay in the possible recovery of the vehicle by the owners. After all, the longer it takes the more money they make. But most importantly is the fact that they don't want you to recover your vehicle so that they can auction it off and double their money. This is the second encounter I have had with this company. The first encounter left me feeling like I wasn't important, that it was okay to just leave me hanging time and time again. I also felt like I had been played like a fool. If zero stars was a rating that is what I would pick but I have to at least give them one star so I am doing so relunctantly.
Should be zero stars, worst service, worst place in Nevada. Very disrespectful. Advertised car auction, don't mention that you need a dealers license. Shouldn't that be noted in your ad before a person comes all the way to your place of business, just to be treated rudely and turned away.
I was dealing with this auction buying cars online, from out of state, many times and I was fine with it until May 2015. Unfortunately for me, I realized that Richard Cedillo, the General Manager at that time, is not serious in his business. He was more like a joke to me. Instead of showing pictures with the actual seating of the vehicle, they showed pictures with the interior full of black garbage bags with personal items. The reality was that second and third row of seats was missing. Nobody could see that in the listed pictures. When I contacted the manager, I realized that he is not taking his job seriously. The replacement cost was pretty expensive. Too bad that some managers act worse than janitors. Is it to hard to show ACTUAL pictures of the vehicle AFTER you remove the bagged personal items?
If youre a transporter picking up, the loading yard lot is small and tight. Lines are usually long, keys are often lost or stolen. And be there before 4 pm. If youre not in line by 4, they won't load you, even tho they say 4:30. They dont wanna pay overtime for the loaders.
Great folks
Good experience yet their fees are always making it hard.
Great service especialy under the circumstances that have you go there.
good
Person in charge. He so polite. All person work at copart are so polite.
Nice
Very helpful and polite
This place is terrible. Customer service is non-existent and there is absolutely no order. There was a line and people just skipped. It was not my choice to come here, my insurance company towed my car here after it was totaled. If you can avoid coming here, go ANYWHERE else. Again, the people who work here are the absolute worst.
I had to get my things out of my car, it was 4:50, I just got off work still in uniform, which was 10 minutes before they close which is enough time to grap the three things I had in my car and the lady at the front desk told me they where closed and I need to leave. Very disrespectful acted like she couldn't be bothered.
Have a vehicle up for auction. Just don't think it's being represented properly. Had three out of four runs and no bids even close to the reserve.
Office is a nightmare. Be prepared to WAIT
Copart the salvage car auction leader
Noce and hot today
Excellent service, went to pick up my personal belongings from my wrecked car, no problems at all. Good customer service from staff.
Car got totalled due an accident, went there 2 days later after taking care of the claim..., I only had 3 things to get out of my car, one umbrella, one cargo mat and the plate, only thing left in my car was the plate, all bent like they drove over it or something. They're thieves over there, umbrella gone I don't care, but the rubber cargo mat was around $90. And the broad at the desk was dumb, she had my registration in her hand when I went there and she called for a Honda Accord when I had an Acura RDX, can't even freaking read.
Deals with insurance on wrecked cars or cars towed by insurance company.
Easy in and out. Loader was very helpful!
You probably have already had several panic attacks looking for your car and trying to find out what happened to the driver but before you come in the door just take a couple of deep breaths. Stand or sit they will see you and they will call you in order of appearance. Very calm environment. If you have the money and the documents you are in and out. You set the tone they just deal with it. So give them a big thanks for having such a high-stress job. After all at least you're getting your car back, they could have left it on the side of the road and you know what would have happened then? Thats rite, some of them Las Vegas sand fleas would have stripped your car faster than the robots who assembled it!!! ARRIBA!
They have my car and it runs like a government office.
Terrible place. Had me going in circles calling the local yard and then the direct line. Horrible communication between all parties; they're not helpful at all. Yvonne is a terrible customer service representive, very lazy and rude, wasn't interested in helping my situation. Jessica was better. Overall a very bad experience. Don't go here if you can help it.
Terrible customer service. The lines were long and they are very unorganized.
Very professional, great customer service. Sometimes the wait can be long. But it's ok when your getting great customer service.
They have a license to steel along with Walker towing
Everything went smooth. Long wait, but that's to be expected. You are allowed to get your belongings from the vehicle, but not take parts or any after market parts off of the vehicle.
Staff were friendly and helpful. One thing noted is to get their attention, or you'll be waiting for nothing.
Copart Staff were prompt, kind, and understanding. Overall great customer service with from the desk to the guys that assisted outside and over the phone. They provided a jump box to power my vehicle to pop the trunk, had bagged the inside of the car prior to my arrival. Someone brought a cart around to help me move a few bags. Big help since I was on crutches in a slower condition. So long as the vehicle was stuck behind a bunch of other cars they said they'd be able to bring it to the front and they did. 5 Stars Thank You
Great deal's
Great service inside very helpful. Terrible loaders the worst ever.
Very helpful and polite
This place is terrible. Customer service is non-existent and there is absolutely no order. There was a line and people just skipped. It was not my choice to come here, my insurance company towed my car here after it was totaled. If you can avoid coming here, go ANYWHERE else. Again, the people who work here are the absolute worst.
I had to get my things out of my car, it was 4:50, I just got off work still in uniform, which was 10 minutes before they close which is enough time to grap the three things I had in my car and the lady at the front desk told me they where closed and I need to leave. Very disrespectful acted like she couldn't be bothered.
It was good
Have a vehicle up for auction. Just don't think it's being represented properly. Had three out of four runs and no bids even close to the reserve.
Office is a nightmare. Be prepared to WAIT
Copart the salvage car auction leader
Noce and hot today
Excellent service, went to pick up my personal belongings from my wrecked car, no problems at all. Good customer service from staff.
Car got totalled due an accident, went there 2 days later after taking care of the claim..., I only had 3 things to get out of my car, one umbrella, one cargo mat and the plate, only thing left in my car was the plate, all bent like they drove over it or something. They're thieves over there, umbrella gone I don't care, but the rubber cargo mat was around $90. And the broad at the desk was dumb, she had my registration in her hand when I went there and she called for a Honda Accord when I had an Acura RDX, can't even freaking read.
Deals with insurance on wrecked cars or cars towed by insurance company.
Easy in and out. Loader was very helpful!
You probably have already had several panic attacks looking for your car and trying to find out what happened to the driver but before you come in the door just take a couple of deep breaths. Stand or sit they will see you and they will call you in order of appearance. Very calm environment. If you have the money and the documents you are in and out. You set the tone they just deal with it. So give them a big thanks for having such a high-stress job. After all at least you're getting your car back, they could have left it on the side of the road and you know what would have happened then? Thats rite, some of them Las Vegas sand fleas would have stripped your car faster than the robots who assembled it!!! ARRIBA!
They have my car and it runs like a government office.
Terrible place. Had me going in circles calling the local yard and then the direct line. Horrible communication between all parties; they're not helpful at all. Yvonne is a terrible customer service representive, very lazy and rude, wasn't interested in helping my situation. Jessica was better. Overall a very bad experience. Don't go here if you can help it.
Terrible customer service. The lines were long and they are very unorganized.
Very professional, great customer service. Sometimes the wait can be long. But it's ok when your getting great customer service.
They have a license to steel along with Walker towing
Everything went smooth. Long wait, but that's to be expected. You are allowed to get your belongings from the vehicle, but not take parts or any after market parts off of the vehicle.
Staff were friendly and helpful. One thing noted is to get their attention, or you'll be waiting for nothing.
Copart Staff were prompt, kind, and understanding. Overall great customer service with from the desk to the guys that assisted outside and over the phone. They provided a jump box to power my vehicle to pop the trunk, had bagged the inside of the car prior to my arrival. Someone brought a cart around to help me move a few bags. Big help since I was on crutches in a slower condition. So long as the vehicle was stuck behind a bunch of other cars they said they'd be able to bring it to the front and they did. 5 Stars Thank You
Great deal's
Great service inside very helpful. Terrible loaders the worst ever.
Very helpful
REALLY BAD EXPERIENCE DROVE ALL THE WAY FROM PALM SPRINGS CALIFORNIA 5 HRS ON THE ROAD PLUS HOTEL GAS AND EXPENSES.. I CAME IN ON SATURDAY 01-26-2019 TO PICK IT UP ON MONDAY 01-28-2019 THE CAR WAS LABEL BUY IT NOW AND I WAS NOT ABLE TO GET IN TO CHECK IT OUT , THEY STATED THAT THE ONLY DAYS YOU CAN GO IN THE YARD TO CHECK THE CARS IS WEDNESDAY AND THURSDAY. EVEN THOUGH THE WEBSITE CLEARLY STATES YOU CAN GO ON TO THE YARD MONDAY THROUGH FRIDAY FROM 8 AM TO 4PM... VERY UPSET CUSTOMER I'M REALLY THINKING ON DROPPING COPPART AS MY PLACE OF BUSINESS AND GOING TO IAA INSTEAD . THE WAY THAT THE COPART EMPLOYEES TREAT THE CUSTOMERS IS NOT ACCEPTABLE.. AND IT'S NOT ONLY IN CALIFORNIA I CAME TO REALIZE THAT IS HAPPENING IN OTHER STATES AS WELL .......
Very professional staff
Quick, friendly and helpful customer service
Great customer service and fast! Thank you!
The have a good customer service
Had a joyous time with one of the young skinny tall guy. Wonderful service from him hope he remembers the in&out jokes we cracked together while helping my sid out with the retrieving of the plates.
Very friendly staff
Had my car taken here after my accident. Whoever goes through peoples things and puts them into the bag better be watched. I had $60 stolen out of my wallet, everything else was in there except for the money. A big box of tools I kept in case of emergency that was in my trunk was stolen. And now a necklace I hung from my mirror in remembrance of my grandma who passed away is gone. Absolutely broke my heart. Can’t trust anyone with your car. And they don’t do anything about it. Just tell you to write it on a paper and maybe your insurance can take care of it.
Great service, pretty nice people
Our car was towed here because it was totalled. The people were very nice when we went back to get pur belongings out of car. Just make sure you take a box or something to get your stuff.
Great experience
Slow these guys have been in the heat to much I have been to other copart this one is slow rude etc needs some management training
do it all
Very knowledgeable quick to perform...long lines.
Takes to long to get vehicles
(Translated by Google) Good place to work, (Original) Buen lugar para trabajar,
(Translated by Google) All right (Original) Bien
There was a girl at front counter named daisy who attended me. She made a long process as easy and fast as she could
Very helpful
REALLY BAD EXPERIENCE DROVE ALL THE WAY FROM PALM SPRINGS CALIFORNIA 5 HRS ON THE ROAD PLUS HOTEL GAS AND EXPENSES.. I CAME IN ON SATURDAY 01-26-2019 TO PICK IT UP ON MONDAY 01-28-2019 THE CAR WAS LABEL BUY IT NOW AND I WAS NOT ABLE TO GET IN TO CHECK IT OUT , THEY STATED THAT THE ONLY DAYS YOU CAN GO IN THE YARD TO CHECK THE CARS IS WEDNESDAY AND THURSDAY. EVEN THOUGH THE WEBSITE CLEARLY STATES YOU CAN GO ON TO THE YARD MONDAY THROUGH FRIDAY FROM 8 AM TO 4PM... VERY UPSET CUSTOMER I'M REALLY THINKING ON DROPPING COPPART AS MY PLACE OF BUSINESS AND GOING TO IAA INSTEAD . THE WAY THAT THE COPART EMPLOYEES TREAT THE CUSTOMERS IS NOT ACCEPTABLE.. AND IT'S NOT ONLY IN CALIFORNIA I CAME TO REALIZE THAT IS HAPPENING IN OTHER STATES AS WELL .......
Very professional staff
Quick, friendly and helpful customer service
Great customer service and fast! Thank you!
Raymond made the process easier. Also, Roy @ 57 Storage was great Thanks to you both.
The have a good customer service
Had a joyous time with one of the young skinny tall guy. Wonderful service from him hope he remembers the in&out jokes we cracked together while helping my sid out with the retrieving of the plates.
Very friendly staff
Had my car taken here after my accident. Whoever goes through peoples things and puts them into the bag better be watched. I had $60 stolen out of my wallet, everything else was in there except for the money. A big box of tools I kept in case of emergency that was in my trunk was stolen. And now a necklace I hung from my mirror in remembrance of my grandma who passed away is gone. Absolutely broke my heart. Can’t trust anyone with your car. And they don’t do anything about it. Just tell you to write it on a paper and maybe your insurance can take care of it.
Great service, pretty nice people
Our car was towed here because it was totalled. The people were very nice when we went back to get pur belongings out of car. Just make sure you take a box or something to get your stuff.
Great experience
Slow these guys have been in the heat to much I have been to other copart this one is slow rude etc needs some management training
do it all
Very knowledgeable quick to perform...long lines.
Takes to long to get vehicles
(Translated by Google) Good place to work, (Original) Buen lugar para trabajar,
(Translated by Google) All right (Original) Bien
There was a girl at front counter named daisy who attended me. She made a long process as easy and fast as she could