Reviews of Southwest Auto Salvage (Scrap Yards)

ToxicOrangeCoffee

Very disorganized and hard to find what you're looking for.

Douglas

No problems. I got what i asked for

Ricardo Martinez

They have no type of customer service and they over charge, thinking that is going to scare me away. Even after I told I still want the part, they actually roll there eyes and made a big deal not to get the part. I don't care there is only 15-20 minutes left before punching out. Your still on the clock, do your job! I'm glad it didn't get the part and give them my money. That's my 1st time there and the last, I will never go there again.

Alexandra Foster

Great prices, great customer service, and they always have the parts I need!!!

Harry Klein

Great place for auto or truck parts

roberto rosales

Horrible service, I went there to buy a ac compresor, i was told that it was ganna be pull out of the car, I waited for hours, never happen until the next day

Bigclay63 C

The staff is very helpful and friendly the prices are great highly recommend

Maaco Des Plaines

Best service friendly and helpful always been buying for years rep at import yard was the best

William Gervasio

They're Fair on their prices and their parts are good

Brian McGraw

I called three different places, none of them had the part I needed. I called Southwest and they had it. Great price for a used part. It was waiting for me when I got there. Next time I call them first.

Matthew Clevenger

Great prices on quality used parts and excellent customer service.

Rachel Amos

There is a round man who works at the regular salvage yard not the imported parts (that guy was actually very nice) idk if the round man was the owner or what but I've never come across anyone so rude and arrogant. Makes me proud to not be from around here. No wonder u own a salvage yard. Yuck!

A Stoj

These guys are great. Have been picking parts up from here since I could drive, will continue for years to come!!!

jonathan horvat

they were the only place that had the part i needed. got a damn good deal, too. i would shop here again.

William Jones

Terrible service. Called on Friday and looking for headlights for my car.said they had 2 in good condition and would have them ready for me on Saturday at 10am .I drove 28 miles to get them and they were still on car in yard and lights were both full of condensation which means the plastic housing were no good.what a waste

steve s.

Most every thing you need.

Michael Jackson

Quick n polite that's what I like

Dj kartelzx

Tj was very nice and alot of help he needs to be management!! Thanks again tj!!

J F

Called ahead of time to see if they had a part in stock, drove an hour away and when I got there it was the wrong part.

Jordan Hollywood

Horrible yard don't waste your time, called about a bumper was told they had it and even got a picture of it then drover 2 hours the next day to get it and when I got there was told it was already sold

whymein trouble

Surprisingly had exactly what I wanted despite the rarity of the item I was looking for. Good prices and they got things taken care of quickly despite being very busy

Rashawn Reeze

Today, 1/19/19 Steve was a big help with my search for salvage parts for my vehicle. I recommend everyone to go here for quality service & patience! -Gratitudeisthekeytosuccess

Richard Lee

VICTOR VICTOR A LONG TIME FAVORITE

Oscar Martinez

Great prices very courteous.

PATRICK FLOOD

Head lights and parts way over priced for being junk and used ... Horrible service

Alex Van dyke

125 for a headlight that's from a 21 year old car, get real guys. 30 bucks is the max i'd pay for it, idiots.

Jim Calzaretta

Want to thank Jessie and Katie for helping my daughter last night in that horrific storm. They provided warmth and safety for 3 young lady’s trying to make back to school . They came upon them stranded on highway 150 and offered to take them back to Bloomington free of charge! I will be forever grateful for what the two of you did for them!!

Christopher Smith

Been in the area for years and have always found what I needed when I needed it. Vic is great as is the rest of the staff. Just checked a price and compared it to a junk yard in the city, 1/2 the price here. Real customer. Real Review.

vseemam Seeman

Good prices!

James Talbot

Great service and they gave me the right part.

Gabriel Rohde

These guys have everything. If you need a used part... its one hell of a drive but they have it!!!

Juan Solano

Had the part I needed at a very good price.

HarborThug South Side

There is a guy that works here I think his name is vice a short guy he's ripping people off I received a price over the phone when I got there he tried getting me for more money so he could pocket the rest I don't recommend this place.

Abe Castle

There is not easy access to the inside of the cars to extract the pieces you need.

Stephen Haire

Ok

Willie Birden

To many cars stacked on top of each other, hard to check out cars

Douglas Gatari

Find all my parts of car I was looking for

P S

People are douchebags. Wouldn't let me in yard 20 mins prior to closing. Need just a small simple vacuum hose. Wouldn't recommend this place. Their foreign place is amazing.

Rafael Bello

This webside its not profesional don't show any picture of the vehicles is only

Frank R

Nice guys and easy to work with. I’ve been coming here sporadically for years, no complaints. Good when you need a hard to find part as they have a wide range of years on the lot.

Rafael Peters

I went to this salvage yard looking for a specific part for my car. The gentleman at the front desk is extremely helpful, gave me instructions on how to find the cars in the yard.

Patrick Worrall

They had what I needed at a fair price. Thanks.

Ethan S.

Don't waste your time here. I went to check this place out in July of 2014. I needed a mirror for my car and it took longer then needed lets just say. I walked in to the front office and nobody seemed to care about what I was looking for. Nobody had asked me if I needed help. I proceeded to ask the manager (the heavy set hispanic guy) for some help because nobody was assisting me. The manager finally comes out of his small office area to finally help. He asked "what are you looking for" in a very uncaring way. I told him that I'd like to walk the yard and look for a mirror for my car. He looked at me very confused and then preceded to make a phone call while I was talking to him.Very rude and uncaring of me as a customer. He took the call while I waited there for him to finish the call. He easily could have said go ahead and walk around before he took his 10 minute call. He then told me if I found something to come back and let him know (AFTER HE FINISHED THE CALL). I found what I needed with in 10 minutes. I went back and told them about what I found and it took them 45 minutes to detach a mirror...this should have taken no more then 15 minutes. Iv'e called several times about miscellaneous parts in the past few months as well. I asked about a stock tail pipe on a Ford that I needed for my car and was willing to get it myself with my own tools. They basically laughed at this Idea and preceded to tell me "it wasn't for sale at that moment" (which was total BS). I asked them about fenders on a few cars they had that I needed and they also said "they weren't for sale", when previously on their computers they were before I went in to pick the fenders up. Recently I called to see if they had a striped engine block or engine that was pulled so I could rebuild it for a project, and guess the answer they gave me...yup..."It's not for sale at the moment." then there was a small laugh preceded to hang up on me without asking if I needed anything else. I've given this place multiple chances to make up for the pitiful customer service and attitudes they have. There are many other great salvage yards around that are willing to help and get the customer what they are looking for. If you are looking for basically any window on a old car and bald tires... this is the place for you. If you like the managers sarcastic attitude, look down to your like you dont know a thing about the part you need, and treat you like crap...this is also for you. please don't settle for this place. There are many BETTER salvage/auto yards around.

Mfon Stirratt

Need a transmission John was great

Lisa Peebles

The only place in town that had the parts that I needed and at a great price! Customer service is great too! These guys really know their stuff!