Reviews of Highway Truck & Auto Parts (Scrap Yards)

Ryan Peace

Just order your parts new online. They told me they no longer had the insurance for me to take the parts out myself and wanted 170 to take out the parts I got brand new for 140 shipped to my house online. Staff seemed to have no idea what was even going on as well and offered very little in the way of information.

DongJin Kim

kind

Aaron Wegher

Quote me one price on the phone and up the price when i get there terrible service very slow and not courteous worst salvage yard in metro Detroit.

ferlando carter

Its a nice place for general car parts

Mohamad Harake

In and out

Rico Johnson

Poor customer service and rude ass hell

Adam LaDuke

Great people, had all the parts i was looking for and saved all the fasteners for me too!!

Kevin Lamkin

Called ahead for parts. They said they have them and they are open til 6. Got there at 4:30 and they are closed. Wasted gas and time... Thanks for nothing, I'll take my business to a place that at least knows their own hours.

Sandra Pazarena

when I first walked in there was 2 men behind the counter & one man walked in & walked out from the back then another. one guy was holding a hand full of titles in his hand going through them, & even talked with the other worker! nobody said one word to me for at least 3 minutes! no hello, no how are you, no be right with you! not one word then when I was finally asked what I need I about choked when I was told $200 for 4 used tires! I thought he was pulling my leg & asked are you kidding me? he almost looked like he enjoyed seeing how shocked I was! smh... I love to collect business cards where I go so I have all info needed, as the first minute passed then the 2nd minute passed without even being acknowledged I put their business card right back! (which was full btw) bcuz at that moment I realized I'd never go back there ever again. for the rudeness then the outrageously high prices!

Abdul M.

Good used auto parts

Robert Emmons Emmons

The team of Highway Truck parts are excellent. They really took great care of me from start to finish. I’ll be using them again! Thank you! Robert GT Towing

Phil Roquemore

The price on the parts may increase. It depends on which person you talk to.

Cathlene Moore

They really need more hired help and Corey is doing his best customer service!

Temous Frank

Good selection, service and price.

D Canfield

Place is a joke. Stay away!!!!

Brandon James

This place by far hooked me up. No one had parts for my truck within 200 mile radius and they came thru

Greg Marut

Great place

Kevin Smith

Called looking for a part, they said no they do not have it in that color and hung up the phone right away. Too bad for them I would of bought it in any color but now I'll buy it elsewhere

Phil Dennison

Slow and incompetent...

Barbara E R V I N

Get any part that you need for your vehicle great tires to

Michael Jenkins

Quick fast and very professional

Chris McGrath

Called about a part and was told that I had to come down and look at the vehicle to see if the part was on there. I was quoted a price that was about the same as a new part would be. Before I could finish saying that I would just buy a new one the person helping me said "good"and clumsily hung up before. Not very helpful.

Eileen Rahmoeller

Good prices...nice staff...they take parts out. Had to return the next day.

Joshua Charette

Probably my favorite salvage yard, especially if your looking for 4th gen Fbody parts. The parts are always in good condition and the prices are fair. People who know what they want and are serious buyers wont have any issues here. People who are more interested in whining or wasting time will find the staff has no time to waste on you

Marc Laporte

Great sales people

Jennifer Lynne

This place is great!! Counter guys were very helpful and friendly. Came all the way down from up north and they helped us get the bumper we needed. Also discounted price because it was a little damaged. Highly recommend coming here for used parts Both locations are great. They have awesome employees all the way around. They are waaaaaay better than US auto!!!

Tez P.

I paid for a radiator and fan abiut 11am. They told me to come pick it up around 4pm that same day. I called they said it wasnt ready come in the next morning. I go in the next day around 12 noon and they tell me the radiator and fan were busted when they went out there. Luckily I was able to get my refund.

Oleksiy Lysenko

Good choice but need wait 1 day:(

David Helmer

After paying for the part I waited 3 days for them to take it off of the car time they got it off they handed it to me all broken I told him to keep it and went somewhere else and got it cheaper and the same day lost my business

Joel Perry

Unprofessional. What you would expect when grease monkeys handle customer service.

Robert Birkenshaw

Helpfull.. But did not have Part inn stock.. When they said they did... Bummer....

Sherri Mardyla

Very disappointed. Bought a starter for my son's car And of course one day after the warranty it quits.. stranded on the side of the road smh. A day later..... I took the time to let them know how disappointed I was So it's only fair to thank them when they made things right After reading the review I was contacted and told they would absolutely stand behind the product even though it was a little over the 90 days. They allowed me to go to a store that was more convenient I truly appreciate it. Thank you

Shariff Hunter

Great experience. Had just what I needed at a great price. I didn't have to wait long at all. I'll be back for more.

Robert Pitts

Slow! I came in at 12:00 and paid for a part a small part at that. Didn't get my part till 4:30. Slow.

Dan Brune

Top Notch great service the best thank you

Abraham Rendon

Courteous

paul longhway

Me and my friend were waiting at the counter we were told to hold on for a few minutes guy didn't come back and the other guy at the counter waited on someone else before us

Dk Fz

Took 2 hours to pull head light I was told they had lot of orders a 5 minute job should not OVER 2.hours

Jay B

Awesome place, very professional and organized. Everyone had a great attitude. I wish more places treated customers like they do.

mark duffie

This place is the best low cost pick a part for those do it your selfers. way cheaper than parts galore.

Robert Beach

Super helpful, whole staff was very nice.

Manaf Allaftani

Good

Earl Taylor

Had me drive way over there for a light they supposed to have had on the shelf got there no light

Michael Dixon

2 bad motors in a row! I was told they run every motor before they sell it, I have video of both motors on first start that says they don't! There's no way they would have sold them if they did! Now they haven't sent the 3rd motor like they were supposed to, and Mark hasn't returned my calls for 2 weeks now..So I'm out the cost of a motor and a shitload of labor apparently, and it seems they could care less!.. I had heard good things about them which is why I decided to buy a motor from them, as it turns out that was a badd choice!!.. It's pretty sad when a business can't live up to its mistakes and compensate for it!.. A note to anyone that buys parts through them... I hope you get good parts the 1st time because if you don't you're probably screwed!!

Gary Vasilnek

Price was very reasonable..

WayToJannah

Customer service is really bad, people are really not helpful, I went to buy a radio for my car and the man at the counter says we dont have many radios. I wanted to ask something else but I didn't because they were to busy can't even talk. I will nere come back.

Killer Fox92

SALES STAFF SUCKS (JOSH) AND CAN NOT HOLD A SENTENCE AND WHEN THERE'RE WRONG THEY BLAME YOU - STAY AWAY FROM

Patrick Sweeting

Great priced and good parts

Ben Hoke

They will take phone calls while you are waiting for them to figure out what to do.

Studio 21 Productionz

Just a bunch of unexperienced guys with junk cars takes two days to get a fender off i don’t know if they need experienced guys or not but I can remove fenders in 10 mins they always turn away paying customers

Sam Forever

Very rude people working there and disrespectful

John Holland

So I called today about purchasing a hood for my car. They directed me to their Ferndale store. They quoted me a higher price and then hung up on me. So unprofessional!!! I don't know if it is an isolated incident or they all are like this. Stay Away!!

Leonard Reeves

In and out less than 5 minutes...

Me Y

Great place to buy used parts. Ask for Josh. He is very hands on always making sure you get what you need. Call him anytime. He always finds time to check on your parts progress and always calls you back. He loves his customers and would never look down on them.

Adrienne Glenn

I called ahead for the part that i needed, and after being there for over hour i left with nothing, they did not have what I came for the waiting area was dirty i wouldn't even sit down

Brandon primeau

Superb...A++.... Parts are always on time or in Stock. The staff knows what they talking about. The only place I get parts now.

Patricia Marentay

Knowledgeable and helpful!

Paula Mcbroom

This is a great place for parts. I got all the parts I needed for my car. Good prices. They have a place in Roseville also. I lived closer to this place so some parts were delivered here for my convenience. Great customer service. Bob was very nice and made sure I got all the parts I needed.

dave alan

Great place very well run business!

Frank Buscemi

YOU MUST CHECK OUT THERE FACEBOOK PAGE THEY HAVE NEW ARRIVALS EVERY DAY GREAT SELECTION OF LATE MODEL TRUCKS AND FULL SIZE VANS

Enock Rono

Best customer service ever.understanding and they don't just sell you a part they make sure it's working they are the best for used parts.