Reviews of Universal Auto Salvage (Scrap Yards)

Brandi Adams

Extremely professional and helpful in every aspect of needing a car part

AyoBrazz

the guy I spoke to on the phone said he would not help me find a engine that I needed, since the last time he sold one he had an issue with the previous customer. Shameful

John Otis

I don't understand all the negative reviews this place has always been helpful to me jack is out standing And I have never had any problem with his parts

Richard McMullen

Great to deal with

Nathan Colby

Really clean professional yard inventory is always known

Eric Gibbons

They sold me a bad rack and pinion. On top of having to have the job done twice they accused me of lying when I returned it, and they put it back on the lot to sell again. Stay clear of this place.

Laura Grady

Kenny at Universal just made my day! Thanks so much for helping me find the part i needed. I thought this would be a really stressful experience and it was painless. Highly recommend.

joe silvia

Ask for Kenny, best guy in the business for finding,selling used auto parts. You won't be dissatisfied..

jennifer arnaldy

Clean and friendly service

Tony Willis

Great place for used parts. Very neat and organized. Kenny will bend over backwards to help you find what you need weather he has it in his yard or not. Great customer service!

Timothy Schreiner

I call the guy up, after seeing a transmission I want on the internet, and ask about the warranty and the guy gets all offended and won't sell me the part. These guys are not phone qualified, so, I'd recommend everyone pass on them.

Justin Ambrosino

Love these guys, Jack has more knowledge in his left pinky than most of the other negative reviewers have in their entire lives...... Jack wont send junk parts. As a body shop manager this is highly appreciated. Especially when LKQ Corp is ruining this industry with their junk.

George the Rugman

Reasonable people until it comes to returns

Andrea Burgard

Great service! This is the first time I have used an auto salvage place. They had the hood for my RAV4 in the color I wanted. Kenny was super helpful and even emailed me a picture of the item before I bought it. He made my day. I would definitely recommend them.

Scott Trufant

Kenny is the man when it comes to used auto parts,quality parts at this yard

George Ferreira

called on saturday afternoon for a part the guy said ill call you back monday, when he did part was out ready to go fantastic

Jon Lavigne

Spoke with the auto salvage guys on some different tire and rim options for my truck, they got me hooked up with exactly what i was looking for and offered great advice without being pushy or trying to make a sale. I was very happy with the service

Andrea Erceg

Very friendly, clean, and organized. I live in the Worcester area and there is only one decent salvage yard the other one is not organized. This salvage yard is huge and probably be able to find what you're looking for

Rene Archambault

Great place

Isabel Jaskierny

This is a great place to get auto part's

Victor St Pierre

Purchased a started from them, asked them numerous times if they tested the started, they said it worked without a doubt, took the starter,installed it in my vehicle only to find it was seized, returned the starter, the guy wanted refund me with a check when I paid cash, explained that I didn't want a check, I was very professional with gentleman, he then proceeded to throw my receipt in my face and said now you're not getting anything and walked off to the back of the shop, a few minutes passed, he came back with my cash, after causing a scene, called me an arrogant prick, told me to go back where I came from, worst place I've ever dealt with, I do not recommend this place to anyone!!! Extremely unprofessional

Kyle Kiernan

They will sell you broken pieces and tell you they are still good with no refunds.

Ross Smith

Always doing business with these guys, great place.

john Jaskierny

I find they they have good used parts at a good price

james eyman

Good people to deal with

Bobby Capuzziello

Kenny went above and beyond in helping me find the part I needed. Top notch service!

Valerie Leonardo

The most professional, organized, and helpful people!! The cleanest used vehicle parts and equipment salvage center in southern Mass!!!