Reviews of STANDARD USED AUTO PARTS and WRECKING COMPANY (Scrap Yards)

Marc Germain

Very helpful and friendly Would recommend to anyone

Dave Oconnell

Mike Gleason is one of the best. I have been loyal to this place for the past year and Mike has been very helpful and has been pleasant every time. Just dont go in there being disrespectful and you won't be disrespected. Thank you Mike for helping me out when I was a couple of dollars short. You were kind enough to work the price so I can get the part I needed and not letting me waste time to run back and forth. Thanks for covering me until I was able to return (on my next visit) with the few bucks I was short. This place has been a money saver for me. If you need a part, ask big Mike and he will do what he can to help locate the part. Thanks to every one as they have been good when Mike was very busy. Glad I found this place.

Louis Cypher

Tire/Wheel employee was very rude on the phone. Did not seem interested in helping me find a rim for my vehicle and was annoyed when I asked why the used parts were almost the same price as new ones.

celesti arcana

I DEAL WITH STANDARD AUTO WRECKING QUITE FREQUENTLY AND HAVE ALWAYS BEEN TREATED WITH COURTESY PRICES ARE ALWAYS BETTER THAN OTHER SALVAGE YARDS ( I always comparison shop ) FOR EXCELLENT BODY WORK I RECOMMEND RONNIES AUTO BODY ON CAMBRIDGE PLACE.

Sean LeBlanc

Poor customer service - even for a junkyard. I was unable to get a sentence in before being transferred. After waiting on hold, I was transferred to an impatient guy in the "tire department" who cut me off repeatedly as I tried to explain what I needed. I hung up disgusted. I don't expect great customer service on the phone from a salvage yard, but these guys are ridiculous. They are the only outfit in New England that has the part I need, but I still will not give them the business.

Ken Besse

Great price and service

Jorge Alvarez

They treat you worst than the rmv, I went in an asked for a headlight for a civic...., I waited for 20 min before the guy finally asked "what do you want ?!" So I asked, he told me 95 dollars l told him, that on ebay brand new both sets are 100bucks, he said "you don't like it, get out" CLASSY

ASD AUTO INC

Great customer service . Mike is very helpful and they are quick getting ready the parts that we needed Great doing business with !!

Eric Cassim

I went inside to buy a battery the gentleman the back was very helpful thank you very much for the good battery they sold me

Sturbridge Auto Sales LLC

Always ok for us ,BERT

Meryl Nordgren

My thanks and appreciation for the great effort, attention, and service I received from Mike, and the entire crew, in the Tire/Wheels Dept at Standard! My Jetta was a bit of a challenge at first, but they found great tires and pretty good wheels for winter handling on my Jetta, and installed all 4...at a very reasonable price!

Matthew Roy

Went to have a set of tires put on as soon as i got there and he found out I had 18 inch rims (that most trucks have)he walked around the Bay talking to himself saying i wont do that over and over. Then he told me to pull my truck into the Bay looked at the tires i had and said i can't put those on theres not enough tread but there were marks on the tires weren't even touched yet needless to say i bought tires there with alot less treads in the past. He just wasted a hour of my time because he wasn't gonna do them even if they were brand new. This would have never of happened if Sonny was still there. It's just a shame they hire lazy under qualified employees this will be my last time there and i was a regular in the past.

brian sanchez

Very good service. Lol

Lisa bostic

They always take good care of my car, and the prices are moderate. Customer Service is next to none, the guys are friendly.

German Albino

Good customer service, good prices. Like the Place .

jean choquette

There gteat!!

Island Auto Repair

John Roberts came threw for us again. Thanks john..

Donald Derusha

Nice place & Nice people to help you in everything you need to get it done right...

daddy green greenes

Good prices and big slection

Laura Williams

They often have the parts I need.

noel velez

Was sold a blown engine. They did not want to refund me instead tried to offer another engine with million miles on it. Please do yourself a favor and find another salvage yard to do business with.

Phillip Smith

Great selection of vehicles to pick from and friendly, helpful staff. Will definitely visit again.

Daniel Archambeault - May

almost always have what i need, decent prices, and i dont have to pull it myself. No complaints. Dont listen to these losers who think every business should bend over and spread for their patronage.

Marianne O'Day

Everything about Standard Auto is awesome - great inventory; knowledgeable, polite, honest service,; prices fantastic!!

David Branagan

Well run friendly staff

Art Shaw

I stopped by for my first experience at Standard looking for a spare tire for my VW and was very happy that I did. It was like clockwork from start to finish. A man behind the counter directed me to the tire department as soon as I entered the door. They put together a really nice tire spun balanced and ready to go in less than a half hour. There is a nice atmosphere to the place and a comfortable waiting area with tv. Highly Recommended.

Mark Mero

Excellent service

April Traub

Wait time is horrible on Saturdays

Edward De Jesus

The guys at the desk were friendly and knowledgeable. I was in and out in 15 mins. Definitely going back. Thanks guys.

Bobby Romeo

Awesome place

Mark Garrett

Very Professional and Knowledgeable Mike Answered All My Questions!

Sanel Causevic

Always has been and will be my first local place to call and I've been in the car industry since 2003 ..

Brittany Decker

NEVER BRING YOUR CAR TOO THIS PLACE!! I had a flat tire and was driving on a donut, I’m a college student and was looking for somewhere cheap to find a tire + rim. I brought my car here and paid for a rim and tire...however, when I pulled my car off of the lot I knew something was wrong with my car. The wheel instantly started shaking the entire time I was driving which it had not done prior to getting the tire + rim from standard auto. I returned the following day to see if they could take a look and see if there was something wrong, only to be screamed at by the “owner” and be told that they did nothing wrong and their employees are fully capable of doing their job...I think not!! I brought my car to a new mechanic, come to find out the internal construction of the tire was completely shifted and there was a belt missing inside of the tire. This is a safety issue and could’ve been much worse had I not found the issue sooner!!

Justin Offalius

These guys are top notch! This is the ONLY place to go for tires and wheels. You get good service and honest prices! They do it right!

Alyssa Ward

Incredibly rude... I was kind of baffled by how bad their customer service was. Laughed right at me when I asked him how much shipping was. How can you do business like that?

Andrew Dumais

This place would have a 5 star rating but the gentleman on the phone all three times my girlfriend has called has been rude with comments like “o I might have the part” “o my guys will have to dig their way through the snow to get it” “I might be caught up by the time you come down I might not be” that’s not the type of comments someone answering the phone should be saying to someone calling before they drive 80 miles to come get a part she trust this place says she’s been here before and it’s the only place she will go to get parts because she’s been there before and knows how good of a job they do. I just think the man on the phone could have a better attitude towards potential customers especially if they are repeat customers who tell people they know they should go to this place for parts. My girlfriend is originally from Worcester recently moved out of state but driving all the way there, she shouldn’t feel bad about going to get a part because the man on the phone says comments like the ones above.

Jamie Donahue

Awesome place. They Guy working today at the counter was very friendly and helpful right from the start. He went above and beyond to help us today. It was our first time going there and I'm positive we will be back. I highly recommend this place to anyone looking for parts and or towing.

Jeanne Fontaine Moreno

Excellent service and attitudes

Diana Brooks

Good customer service. Very helpful and knowledgeable.

Josh Lee

I gave payment and shipping info over the phone for a part on Friday -- called back Tuesday to check on the status and was told they sold it to someone else on Monday.

Bruce Hoffner

Dick the counter man does what he says and delivers...... His prices are always fair God Bless this man.... He's unlike most used part vendors gruff and won't deliver as promised. ***** FIVE STAR ESTABLISHMENT

George Furst

I have know Standard Auto for over 25 years and have found them honest and always willing to help you to find car parts. I have a 40 year old car and still can find parts for it. Sonny was always organizing the cars so that they were easy to find. Also they do their best to protect the environment by collecting oil and antifreeze before crushing those cars that have been picked over. They also have many engines stored inside and are willing to go on the special site for wrecking yards and find the exact part that you are looking for. It is a large property and there are many cars there as on can see on the map. I used to go there just to walk around and see the cars that were in various states of repair. So come there and have a day out in an interesting place. Never know what you will find. I still have the misspellers dictionary that I found in a car and have made many copies for my Korean students. Also still have the Swiss Army knife found under the seat of a VW!

Selim Tanriverdi

AWESOME! This yard did not have a good reputation in the past but wow have they turned things around. Everyone is really polite and really helpful especially if you can pull the part yourself they will try their best to give you a REALLY REALLY good deal. Last time one of the guys at the counter even offered me a ride so I wouldn't have to carry all my stuff back in. DONT go to sams up the hill.. everytime I've been there they are really disrespectful and even the people at the counter don't know their own prices.

Ray Garceau

Ordered and paid for part online, no part available after driving half hour out there :(

Roy Peters

They just seem like they do not care if you come or not like they do not want to do any work for you

John Dalton

Great place and people to deal with

Stephen Rochon

I had no problems here, the guy who gave me the cash for my car was cool but i could definitely see how someone could have a bad experience here. Employees talk recklessly and the place isn't the most well maintained in the office area but its a junk yard so you cant really expect it be anything spectacular nor is it suppose to be

Aaron Pattillo

Very helpful and efficient personnel.

Jean Choquette

Thanks

Xavier Broughton

Usually as fair as anyone around, good services and reasonably priced parts...if he has it

Ricardo Ortiz

Quick n they pull parts for u for no extra cash

Tim Murphy

Standard is the best, local homegrown guys who know everything about vehicles. A+

Carolyn Porter

Called other junk yards price of wheel was $$$ much more. When I called Standard they referred me to tires. Rick was very helpful and courteous. We texted back and forth to make sure we had the right part at 4:55p.m. I called I was ten minutes away they agreed to wait and my wheel was only $65.00! Excellent service.

Luis Concepcion

Great service and excellent prices !

Omayra Betancourt

It was fine untill the young guy started cursing about doing his job.

Thomas Lacaire

It was easy and cheap.

A Google User

I found them to be okay, but what bugged me is that the gas tank that I purchased still had all the fuel in it (at least two thirds full) and on top of that I called them to check if the part was available and they said it was, so I took my car went the 40 minute drive only to be told it had to be taken off the car, which would take about 4 days, naturally I was annoyed, I returned 4 days late in my sedan, it turns out the tank was a lot bigger than I had originally thought, but I was determined to get it in, the guys there laughed at me and added a sarcastic "Good luck!" I found that unnecessary, I was mostly upset about the gas though, that was ridiculous.

John Cahill

The guys are a little old school, but the are fair and good with there prices and customers

Laura Cook

I purchased this 08 Dodge avenger from Standard. I had a great experience! The car runs amazing and it was really affordable. I highly recommend!

Jacob Nordquist

Asked for a center seat for a Lincoln town car and I was laughed and they said that such a thing doesn't exist although I explained that there is several in Sams Pull-Apart across the street, I just didn't want to deal with pulling one myself. a few days later the Alternator blew in my 2008 crown victoria police interceptor, they said that I needed to come in to pay for the part before they would pull it. when I came in they said they had the correct part (after stating that it was a police interceptor). a few hours later they called and said they had the part ready for pickup, unfortunately they pulled the wrong part that wasn't even out of the same car. I requested my money back and after giving my a hard time for not stating it was a police interceptor (I talked to 3 different people and said the exact model) they refunded my money. There prices are fair but I cant recommend them to anyone because they treated me like I didn't know anything about the car I was fixing and insisted that a 130 amp alternator is a suitable replacement to a 200 amp with a completely different plug on it.

dahlia hago

Thay sold me a bad transmission 4 times and lost thousand to the shop and 655$ for the transmission finale gave up

Percy Lewis

I thought I was going to pay $200 for new wiper linkage but my main man Mikey at standard used auto parts took care of me he really hook me up. Now I know this truly is a one-stop-shop!

deirdre stultztully

First of all your name is not Linda Smith- its Serhane Kajitazi and you got a great deal on the-2009 VW Jetta with a bumper to bumper warranty -but you must make an ATTEMPT TO RESPONSIBLY MAINTAIN***We replaced the transmission once already-but after the second snow storm ..no way- We as a company can only take so much abuse. There isn't a dealership around who would of done what we did . It is not a Sherman Tank. Oh and Jim called you today, your wheel is in. Our guys work six days a week and they are not lazy! Even after all this, we will still take your car in trade for another one!

Alan Houston

Went in on Thursday and ordered and paid for my part and picked it up Friday at lunch time. Very courteous and you get the feeling like they are not trying to play you. Also had a couple used cars out front that between the prices and mileage , I wish I wasn't in the process of moving because instead of picking up a part I would have been picking a new car. Great place thou.....

kenny torres

Fast service thanks to Mike for the help

Franklin Auto Body

Good place to get replacement parts

Sid N

Good used auto parts

Melissa Laflash

I was there about a month ago and john was awesome I will go back

Charles Ayler

Just picked up my new car from Standard. Good deal, good price and treated right.

Michael Plouffe, Jr.

Awesome customer service as always! Also quality parts & tires at huge savings once again today SAWCo delivered!!

matt kaminski

Went in got what i needed for a good price. Yard is clean and organized.

indigorabbit347 .

Awesome and very professional I didnt mind the 45 min drive there I highly recommend for anyone that are looking for parts!!

Linda Smith

I bought a car from these people for 4300 cash and they promised me everything mechanical is under warranty for a year. I had a problem with my transmission and they supposedly put in a new one with much laziness and rudeness. It's only been about three weeks and my transmission is having problems again. I don't even think they put in a new one. They are a fraud. I'm in the process of filing court documents. This is unfair. I wouldn't do business with these folks.

Leominster Acquino

their service are pretty bad!!! very disrespectful!!

ryan king

Went there today after Sam's didn't have one, wont ever go back again. Kid behind the counter was helpful but guy behind the right counter (owner?) Extremely rude!! Kept making comments under his breath ... for no apparent reason ( I wasn't being rude, just trying to buy a part) Sam's gets $25 for a power mirror, $15 non powered, You take it off (3 nuts). They wanted $75 taken off, $50 if you take off for a non powered mirror... I said really that much? and I explained both Sam's and On Ebay I can get a New powered mirror for under $50. I wanted to do business just lower the price a little and I would of done it, maybe $35 I'll take it off, But that's when this happened: Guy behind the right side talks and says "Then you should buy one on there then!!" Really how rude is that? I'm not lying and why would you even say that?? I said WOW, shook my head and said thanks for the helpful business, as I laughed out loud, I just couldn't believe how rude that was!! Then I said I'm sorry but you just lost a customer, I will never come back here again, that was horribly rude!!