You will be able to see the opinions of real people like you who purchased the services of Robertson\'s Auto Salvage (Scrap Yards) in the area close to Massachusetts.
At the moment the business has a score of 3.8 stars out of 5 and that rating has been calculated on 180 reviews.
As you can see the average score it has is quite positive, and it's based on a very high number of opinions, so we may say that the assessment is very accurate. If there are many people who bothered to leave their score when they've done well with the service, is that it works.
You know that we do not usually stop to place tatings when they are good and we usually do it only if we have had a problem or incidence...
This Scrap Yards corresponds to the category of Auto wrecker.
Have a good to deal with
Got the part i needed for a fractuon of a new one. GREAT service.
Knowledgeable friendly service
Gave me the wrong part at first, then gave me a starter that didn’t last the week. Wouldn’t even refund my money. Don’t trust these theives, they’ll sell you a useless hunk of garbage.
Great place. What ever part you need for your auto, they'll find it!
I miss the good old days ...I am a Townie and it's just not that convenient like it used to be
I needed a bed for a truck that I have, nobody had a decent one, robertsons did...awesome. I called on a Thursday, said I couldn't make it there until Saturday seeing as I live over 2 hours away. I was told that was fine and they would hold it until I got there. That Saturday i took the 2+ hour drive there from western mass only to be told they sold it the day before . They are just another poorly run business with no communication within the company. I would give them zero stars if it was possible for not keeping their word, wasting close to 5 hours of my morning driving and wasting $30 in gas. Very disappointed and I would not recommend them to anyone.
Asked for my hood, told they have it but has a dent and is missing front grills, "how much is it?" "200$" i say thays steep i can order a new one for 300, guy says okay have a nice day and hangs up on me... I call a dif yard "yep we have it Good condition 75$".., dont go here
Great place, great prices. I was looking for tailights and a rear bumper. They had it and the items were in great condition except the bumper had a small scratch but that can be taken care of. True place to go if your looking for good parts at a good cost!
Most helpful, knowledgeable, and prompt
All people are friendly and concerned about your needs and service is incredible . If your lucky to meet the owner he will treat you with kindness and respect.
A+ great service, great people
ordered a part online to fix the car on Saturday - found out that their hours are M-F 9am-5pm. . . .really? bankers hours - I have a job. what kind of auto parts place is closed on Saturdays? I guess they don't care for shade tree mechanics
Got body parts for a P/U truck
I have been going to Robertson's since I was 17 years old. I am now 58. I bought an engine for my Toyota Supra at Robertson's. Cost me $1600.00 including tax. Warranty was 3 months. Called Robertson's every week after it was put in. Engine no good. Finally head gasket blew. Called. they said it was out of warranty after 3 months and 3 weeks of not driving it and a total of 1000 miles. Come to find out after the head was removed, the whole bottom half of the engine was pitted. The block and pistons were junk. My tech said this sat for a long time with the water in the cylinders. I got $400.00 back from them, and that was like pulling teeth. I have since found another engine. Point of the story: KEEP AWAY FROM THESE CROOKS!
I called and paid for the part and in 1 hour they had the piece ready for me at the front desk. Talk about great service! Thank for superb work! I appreciate it! You made my life easier.
Good used parts pricing.
Let me say this.. You can get used auto parts from anybody and probably have a good experience or you KNOW that your gonna be 100% satisfied when you give Robinsons Used Auto Parts your business,and feel confident after your purchase knowing that your not just another number .Knowing auto parts is only half of it.. But knowing how to treat people and know auto parts....well that is just good stuff.. Robinsons Used Auto Parts ...where knowing auto parts is only half of the equasion..
Awesome service
I got a starter from them I had to bring it back in with the wrong one while I was in there waiting they were too busy to either one of them too take care of me and I waited over 20 minutes to finally get someone to say something to me I'm not happy about this service
Always seems to have parts I need.
Prices are a little high for what it is. Its a junkyard........
The best news I received after four mass air flow sensors was today at Robertsons , I was mislead everywhere until I called Bill and he made sure I had the correct part for my Volvo after spending $500-$600 at other locations . He came threw with colors for a fraction of the other location , he had true sincerity in my interest where others wanted my money. Thanks much to the team at Robertsons . #ROBERTSONSAUTOSALVAGE
service was good
Great customer service and amazing prices. Needed a part shipped to Florida - had it delivered in under a week. Highly recommend!!
If you need it they probably have it
Good selection, good pricing.
Biggest yard around
Auto salvage
They were able to locate a gas tank for my car in lest then 10 minutes. Thank you.
Easily accessible
I only had good experiences with Robertson Auto Selvage. Call Tony. He is very professional. I bought a transmission and I gave up of the part already paid, because doesn't worth to fix the car. In a couple days the return the money. Thanks Tony. Thanks Robertson staff.
Great prices and service
Great people to deal with have known my whole life honest family business
Great place for auto parts of any kind
I found Robertsons one of the best places to deal with. I had a car for salvage, and when I called them the person answering the phone was so nice to deal with. He gave me a price for the car, which was more than other places had quoted. The driver came promptly to pick up the car. I had left it in my sister's yard, and I was not there when he came to pick it up. I thought he was supposed to come a half hour later than he did. My sister called me to tell me he was there. It took 5 minutes for me to get there and he waited for me - a pleasant smile and greeting. Other places would have just taken off and not waited. I pray that your business will flourish. You deserve it.
Used auto parts great price and service knowledgeable staff
Have only been there a couple of times and my experience was over and beon, I went there a couple of days ago,I called and asked if they had a rear lens for my truck and a rear window,(sliding windows)Yes we do,I asked how much,the lens assm,was $30 the rear window $65,I didn't get the window,the hole window would have to be replaced,I thought you could lift up the window to remove it,I was wrong,to much time and to cold to be done,dealing with glue,caulking,etc!,spring project,anyways anything you need for your vehicle, Robertson's Auto Salvage,guaranteed will have what you need,(by the way it was a new lens assm)That's why I give them 5 stars!!!
one star would be too high for them dealer hard the part cheaper but they had to sell whole thing, no thank you
Prices are kind of high. Employees are extremely helpful and nice. Your in and out. They stay on top of getting the customer in and out so you're not standing around not being helped. Everybody's polite and works hard. I would recommend this place to others. Just the prices for used parts were a little up there.
I needed a lock for a tailgate and of course I had to buy the whole tailgate to do so. It was cheaper than buying a new lock and now I am stuck with a tailgate I don’t need. But you know what really pissed me off was that the SUVS are in this row and then all the way in the back. Being disabled and having a difficult time walking and having to use a cane and I said something and I get an answer of it is not that far. So I said something about it being so when you are actually really sick. You know that before you judge maybe you should walk in the other persons shoes. He finally got me a ride out there to look for a gate with a working lock. They had a few more parts I wanted especially the second row of seats in the one the tailgate came from and the drivers side tail light. But I now have to look for these things somewhere else. Which honestly sucks because it would be nice to have them done with. Just a little bit of paying attention and you would greatly have had more business and a way better review. So if you happen to have Bucket seats in tan as the second row for a Ford Expedition and a drivers side tail light. And any ideas on how to get rid of the perfectly good gate i have. The year is a 1998 . So please just pay attention a little bit and then you would not lose business especially when the customer needs more items.
I Thank Robertson's Auto Salvage.Needed tires and door handle.was worth the drive from Mid Cape . The Door Handle was waiting for me when I arrived .Dan even put the tires in the car with me. Great tires but to wide ,returned next morning got my cash back . Robertson Family Owned and They work alongside their Professional Staff. I will Check back for the Toyota Recommended Size Tires . When other Auto Salvage yard didn't call back Robertson's did .
This place claims that they have the part you need in stock. they took my payment over the phone and it's been five days i haven't heard form them. i called few times an left messages . BAD CUSTOMER SERVICE !!! I WOULDN'T RECOMMEND DOING BUSINESS WITH THIS PLACE.
They were very helpful and courteous easy to deal with in and out no problems little on the high side for cost but efficiency has its expenses and overhead I suppose.
If you need a part they can find it
I was nervous because I bought a part from here I didn’t need and when looking through the reviews I read that they can be thiefy with the returns so I thought I would have an issue bringing it back. I on the other hand had no problem returning it and got my full refund back. I’ll make sure to buy parts from here whenever I’m in need and also recommended it to my father.
I asked the person on the telephone if they had an interior for my vehicle, he assured me that they did….I had asked him if it was in good shape or if it was beaten up, with an attitude he replied it is in inventory, and we wouldn't have it there unless it was in good shape…… I drove 45 minutes to the junkyard, took the ticket with the vehicle number on it and after an hour finally located it, there was no interior, I spent an hour and a half on a round-trip plus an hour in the junkyard to come up empty-handed after he assured me they had the interior, not to mention the attitude that came with it… I understand that these people aren't exactly doctors, or English majors, or even your average, Retail persons, but a little goddamn courtesy, would have gone a long way….It's no wonder these people have reputations , Of being ignorant, and inconsiderate thanks for nothing never doing business there again, and you probably don't care anyways I hope LK Q put you out of business you are terrible business people.
Great service, and fantastic prices!
Called in to ask about a few rims, priced for 30 each, totaling 60. When I got there they told me it would be 85. It was one day later... I do not appreciate being baited then switched. I will never go to this establishment again and I will strongly urge everyone I know and customers from my shop to stay far away from this place. New rims are 45 a piece by the way.
Spot on customer service
Fixed my truck when I needed it.
It's were to go to get parts for your vehicle
Robertsin's has a friendly, helpful staff, a well organized operation. I found the part I was looking for on my first pick through. Thank you.
Excellent service
My fault for not checking on them first.
Well maintained and very friendly . Best used parts and new parts around price and quality. Would recommend trying them if you need a part and are looking save a few bucks . More organized than any eurozone lol
Usually has the parts you need at extremely reasonable prices.
Well run used parts enterprise call these people is you need a used part at big savings
Over priced!
Great people made it easy to buy my new canyon pickup great prices the nicest sales people no pressure buying go there
Grumpy old ass man
They have everything
Always knowledgeable ang good at finding what you need
Great place
Friendly and helpfyl
I own a repair Shop and Always we order parts and most of The time I'm not there but try to leave every thing done Like The check ready when parts coming. This people now give you the price on The phone but they Never inform you The freaking "core charge" on it. First of all should be ilegal cause there not saling a rebuilt part. Its used. Rebuilt parts require core but not freaking junk yard parts. Every one should refuse to pay this extortion.... My shop will not pay cores fees from those crockers. Fyall!!!!!!
They blow
Knowledgeable people and lots of parts
Got a decent price for a junker...
Absolutely appalled by the customer service from the woman at the desk. Tried to use this shop instead of going to a big box store, and that will be the last time. She made no attempt to help, and instead was incredibly rude. Went to auto zone, and got exactly what I needed without an attitude. This woman apparently has a reputation for being foul towards customers. Good luck to any one who has to deal with her...
Robertson's Auto Salvage is a great place to go to get parts for your car without having to break the bank. When my alternator started acting up i looked around all the different auto parts stores to compare the prices and they all wanted around $150 for an altenator, even a refurbished one, then i remembered Robertson's who had what i needed and only charged $37 for it!
This place is very proud of their parts. They are not a you pull it You can’t walk the yard to find the part you need. You can get the part you need from Amazon for less than what they charge.
Great place to go to if you're looking for parts for your vehicle tires rims Motor Parts no matter what you'll find it
Very busy my appointment was rescheduled twice.
One of the best places on Cape Cod to find auto salvage yard parts
Sold my mother a gas tank that was in worse condition than the one she had. Refused to take it back or offer any kind of refund. Neither helpful nor courteous on the phone.
Sop much choices, this place is huge
I called to have my car salvaged and wasn't able to reach anyone. I then went down explained that my car needed to be towed due to an issue with the brakes and was less than 5 miles away. It was the week of a storm, so I was understanding when they informed me that it would take several days. The man wrote my information in his notebook and I was told they would give me a call. A week and a half later when I hadn't heard from anyone I decided to pursue other options. Called Everett's Auto in Brockton on a Friday and the vehicle was picked up for NO CHARGE the following Monday. Also, Everett's paid me $50 more than Robertson's offered. When I called Robertson's to cancel what I believe was never even scheduled,I got an "okay" no apology no explanation. Do yourself a favor if you are scrapping a car and call Everett's where your business is actually valued and you receive prompt service.
Very helpful and inexpensive
Very knowledgeable and would give them 5 but they are a bit expensive
Good place for car parts
Bought a motor from them two years ago works great no problems that’s the only reason they are getting two stars. Today I called and and asked if they had a tranny. The said yes it on the shelf so I pay 450 over the phone get in my car and drive 40 mins go to the back to pick it up guy says he can’t find I go up front the guy goes back and looks for it a hour later he said so we can’t find it refunds money no credits or nothing extra just take people money and waste there time never again
The name speaks for itself it's a salvage yard from headlights to hook two doors to even the whole vehicle if you want it you can get it at this location for a decent amount of money
Great services!! Awesome job guys
This place is cool. I ran there after work, around 515, and the sales guy was still there, and helped me out wit my transmission. but when I walked ova to give em my money, some guy was smoking butts and slamming beers at his desk, this mofo worked there! What year is it!!?? it was mad weird... f'n fam even spit a loogie in his trash can! almost puked. but this is th place to go if u need some f'n parts an a buzz ha
I needed a part n it was half the price of other salvage yards n customer service was Great. Thank You Terry for making my experience a pleasant one
Love it
Good dealership. I buy my trucks here. I get new and used truck parts here
The most efficiently operated Salvage Yard I've ever dealt with. If they don't have what you need, they'll hunt it down for you.
They do business / business better than off the street.
Great place I order a Engine for my 2003 f150 it was a good buy I’ll tell anyone who’s looking for used parts to go there
Very nice clean yard for a salvage yard.
Never have anything
Great bunch of guys to help you with whatever your car parts
Horrible customer service. Anytime I go there it's as if they are doing NE a favor to spend money there.. Wouldn't take my jeep fenders back because of 30 day return policy...m.even though no damage AzND the charge a 25% restocking fee! Really....! Antiquaited customer service policy. Thank god there are other salvage yards nearby.
Great clam chowder. Roast beef sandwich & fries (hand cut) awesome. Reasonable.
They have a large inventory of used auto parts.
Fair pricing and good service
Rude, nasty people, run from here
Great family owned business
Great prices
Staff very helpful and knowledgeable.
Yeah... Get rid of middle man
Very helpful when they towed my car and it was in repossession they told me the steps to take for them to pick it up
Had a ton of cars which I got everything I needed, but the employees were so rude which I guess is to be expected for people working at a salvage yard