Reviews of Angels Auto Parts (Scrap Yards)

Meagan Babo

Horrible customer service doesn't even deserve a star. They agreed to pick up my junk car but had to wait days. Then on agreed day I had to call and confirm and was told to expect a call after 45 min. 2 hours later I called again and got in touch with an extremely rude man who them confirmed AGAIN that they would DEFINITELY be picking up the car that night, and they would call when they were on there way between 5 and 6. 6 o'clock came no call no show. I then called 5 times left a voicemail and had someone call the managers office, which should be open after hour but went right to voicemail. Extremely unprofessional and down right rude to make a customer wait days then hours for you to not even call and cancel!

Mary Segreve

I called Pedal who were very nice, great customer service! They set me up with Angels Towing who were horrible! They made us wait all day and when the towing guy got there he had the wrong towing truck - a small truck with a motorized hookup in the back and he couldn’t get the car on it. My husband talked to the boss and he said they would take care of the fees and come up with a flatbed on Monday. So we told the tow guy to call his boss but he wouldn’t, he just kept saying “give me money and paper over and over! My husband was so aggravated he just gave him the money back! Feeling ripped off! Waste of time and money that they promised! Wouldn’t give Angels one star! All the towing guy had to do is call his boss but the idiot wouldn’t!

jessicka lynn

I'm happy with the way Angel himself followed through with picking up my vehicle even after hours to make sure I was a satisfied customer, he kept me updated and paid me the exact amount I was quoted. thank you angels towing for your help, I am a satisfied customer through peddle,that will recommend you to others!

sammy fsufalcons

Absolutely horrible in communication with his customers. Very rude & never answers his voicemails, calls, or texts. Once you agree to a price or location to meet, he will change the entire plans last minute. Very inconvenient dealing with Angel. Good prices but not worth the hassle & constant let downs. Needs work on professionalism

Kameron Clark

The worst service I’ve ever received. I’m convinced this is a company full of a bunch of clueless people, defiantly not a professional establishment. They told me they’d pick up my car on the day before I was moving. They never showed. Answered the phone once out of 10 phone calls and all they said was “I’ll call you back after I talk to the driver” Ruined my whole moving plan. This makes peddle look very bad.

armand genova

Picked up a steering wheel and a few miscellaneous parts. Carlos at the front desk was very helpful. Will do business again & highly recommend. Thanks

Richard Mott

Usually have the part that I am looking for and at a very reasonable price

reilly man

picked up a part & it only took 10-15 minutes for them to remove

Kerri McCarthy

Worst experience ever! I was connected to this company through Peddle on a Wednesday morning, and was told Peddle that I would receive a call from Angels that day, which I never did. I called them myself in the early afternoon because the car was at the mechanics and we needed to get it out that day. The girl on the phone said she would try to squeeze us in and that she would call us back in 15-20 minutes. She never did. I called back in the morning to get a time estimate of when it would be picked up that day. Girl on the phone said the driver was behind schedule but that she would call us back in 15-20 minutes with a time. She never called back (surprise, surprise). I called back myself an hour later and told them that I needed to get the car out of the mechanics lot as soon as possible. I talked to a man who said he would come down and get the car himself between 5-6 pm and that he would call around 430 pm to confirm he left. He never called or came to pick up the car!! I tried to contact him through the regular phone number and the mobile number and I couldn’t get through on either of them! So I wasted my time driving 40 minutes to the mechanics for them to not even show up. I called back Friday morning and the girl said that she thought the driver could come get it at 1130 am but that she would call him and confirm then call back in a little. She finally called back and said he would definitely be there between 1-130 pm. Annoying but it needed to be picked up so I agreed. I was at the mechanics at 1245 to wait for them. Between my boyfriend and myself, we had to call them 5 times to get through to them while I waited because it took so long for them to show up. The driver finally came around 3 pm. They took the car and I got the money, but it was 1000000% not worth the hassle. DO NOT do business with this company if you can help it!! Not worth it at all!

carlos silva

Great customer service. Picked up my car right away and paid the agreed price. Definitely recommend this company. Have heard that past business with them weren’t the best but as of now they have improved a lot.

Jessica Cherry

Horrible service, very poor. Highly do NOT recommend. Waited 3-4 hours on a Friday waiting on them. I call, they say the manager will call me back, I wait. No call, then I call back, no answer. Wait until next day, call, they said it was still scheduled for the next day. So then it’s now the next day, and the day my car was supposed to be removed. And nothing. I wait from 3:30-7, and have them a call around 5, no answer. Then cal again around 6, they actually learned how to answer a phone. Well kind of. So I call and ask where the driver is. They then say they’ll call back in a couple minutes so the can contact the driver. Well about 10-15 minutes go by. So I call back. Of course, no answer. Give it a little time, still no answer. So it’s now 7:30 and I have finally changed whose picking up my car. Never will I recommend this place. And already told Peddles on how unsatified I am. Very very poorly runned.